lack of on site parking

the staff and proprietors really made us feel welcome and the excellent food and well stocked bar was much appreciated

the sea views, the otters, the seals, the breakfast, the beer...

warm welcome, great views, excellent facilities, superb breakfast.

we had a great evening mixing in the bar with the friendly staff, residents and locals

the soft play area and pool were especially popular with the kids

coffee and toast were not served at the table all the facilities well maintained and plenty of parking

didn't know there is laundry facilities

bag drop at ferry terminal was a big help as was the complementary shuttle service from the

wifi was a bit patchy

could have served food in the bar at night.

breakfast was lovely the land lady was lovely made us feel right at home shower us the best place

great choice for breakfast and the staff were very nice and helpful

we also loved that there was a pub downstairs and that breakfast was included

place, shame they didn’t serve food other than breakfast

didn't eat dinner in the restaurant, but breakfast was luxurious and lovely

a beautiful hotel- the grounds and location were amazing- after breakfast there were a few trails to walk and enjoy the loch scenery- i wish we would have arrived

excellent food great breakfast friendly staff

the free wifi was very patchy and the tables in the bar were not adequate for eating a meal at.

perfect: the castle and the estate were beautiful, the staff was really helpful and friendly, the breakfast and dinner were delicious and the room had a beautiful view on the loch

breakfast was fab and well prepared

breakfast was excellent also view from room was magnificent looking forward to going back

the views outside were amazing. nice bar area and staff were welcoming.

liked the timed pre-ordered breakfast as this cut down on waiting times, something we found difficult in other locations

the bar was cosy and the restaurant food was amazing

excellent breakfast, cooked fresh but fast

cooked breakfast was great

would have been nice to have a selection of fruit and yoghurt at breakfast.

the bar attached to the lagg has a lot of character, games area & wonderful gardens

friendly staff, warm, welcoming hotel, lovely food both breakfast and evening meals

the bar and restraint was there if need

within minutes of our arrival we were all chatting in the bar with some friendly locals

staff very nice, plenty of free parking bar area nice and welcoming

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

excellent breakfast and service. friendly staff. thoroughly enjoyable short stay.

a bit over priced too i doo get a sports massage every two weeks for 90 min at home for 70 the pool was amazing

views were amazing , good for a one night get away for peace and quiet from the kids

room was situated a good bit away from the main building, down a few corridors and next to the spa

lack of parking

breakfast average but the rest of stay excellent

the wifi was slow, the fan in the bathroom didn't work and the shower only ran boiling hot.

breakfast was amazing

really, hotel was what we expected ,the dining and bar area are very modern the staff were very good , and very prompt in the service

check in, bar and breakfast

room was very nice, we was actually upgraded free of charge to the deluxe double which feature a spa bath

bar and restaurant on site

breakfast was yummy and i grabbed a snack in the bar area, and it was good

room service was quick and that you can order breakfast for the morning the night before with the

we had a good early check in and noon checkout, allowing us to have a very easy journey

i didn't have breakfast my flight was very early in the morning the bar was peci lo

the breakfast selection could be more creative

for a late check out as came in at 3 am, not advised work being done and awoken with horrendous noise at

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

on 3rd floor airport side of hotel you can see arrivals and departures landing and taking off, kids loved it

walking distance to the airport which was helpful with two small kids

asically on site ) staff were great and helpful

not nice for my kids to listen to

pool area was nice enough and kids enjoyed this

location, plenty of parking, super friendly and welcoming staff, nice room, comfy beds, amazing views

wifi was excellent too

really liked the quirky story behind the douglas hotel and the early check in

we weren’t able to try out the food because the bar was so busy,(sat night

decent bar downstairs

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

we ate in the bar and the food was great

helped me with a late check in as my flight got in late

evening/night staff that worked the front desk and the second bar were outstanding

good service comfy bed excellent breakfast and bar meals lovely

the room was above the bar

plenty of residents parking ev charging point available in premises

all the boys and girls working on reception, bar and restaurant were fantastic

staff were friendly, bar was good, breakfast was very good. parking on site.

breakfast and bar was lovely

staff were friendly, bar was good, breakfast was very good. parking on site.

asked for late check out on booking but didn t stay because if this

welcoming and nice clean room and nice bar facilities.

the breakfast was simply amazing

no menu in rooms incase you wanted to order room service

no room service available through the week

wifi signal was not as strong as i would have liked

wifi open, not secure

ample parking, good location for us as working nearby

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

the food was excellent and the atmosphere in the local bar was great with live music

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

traffic/parking

had to run downstairs for milk or it would come off room service

free parking and very close to city centre.

staff, food was amazing, just a few minor things we had no slippers or robes in our room nor any wifi

bar lounge was also very cosy and comfortable with great service once again

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles lying about

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

we got an early check in and a late check out

we got an early check in and a late check out

early check in and 12pm check out

comfy the staff extra accommodating the breakfast was fabulous the dinner was delicious the spa bath with tv out of this world

the bar area and restaurant are fantastic

friendly staff, room great value for money & food/ bar was excellent

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the shouting and certainly the poor use of language was disappointing

the kelvin suite is perfect for a get away , with comfy bed and enjoyable spa bath

swimming pool and staff were excellent

we enjoyed using the pool and spa facilities on the day of check-out

friendly staff, nice pool and gym. friendly staff kids menu.

bar food really

lovely pool with floats for kids to play with and nice steam room and sauna

for an exam and they were very accommodating with early check in and late check out

stay,staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the atmosphere was just

kids loved it

only problem but not major was their wifi was not working, i had data on my phone so not an issue for me but heard lots of others not

late check out is a real bonus too

friendly helpful staff, lovely breakfast

breakfast was great , staff lit the fire for us so it was warm ams cosy .

large comfortable room, very good breakfast, nice bar and friendly staff

stay was magnificent the only downfall was the cafe and bar ect were not open

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

lovely big room and a great breakfast! right beside the hydro so ideal for concerts

asked about early check in - it was sorted via email

rooftop bar has some great views

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

the hotel was clean, staff were very attentive, breakfast was good. gym was good.

bar was great and outside seating by the river

the bar is set out very nice and very welcoming environment

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

my husband didn't like the bar bill!

great location. walk to city centre. early check in and parking.

i have 2 kids with me, that means you have a little groceries with you

wifi band in our room

it was perfect for our family, we used the family room and kids were very happy

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

good wifi

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

wifi was a little slow.

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don’t know

there was not a single room service in entire week. and they don't provide soap.

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

the breakfast is generous and delicious

we loved the quirkiness of the room and the breakfast

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

very quirky with the record player and the bar open till midnight

lovely bar for pre drinks

location was perfect, rooms were clean and got early check in

we had a nice stay though, restaurant and bar onsite are both great

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

most staff were helpful, early check

great breakfast!!! local park close for kids.

the triple room is perfect for a single parent with two kids

girl helped us out with an early check in.

good breakfast...and early check in...

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

the hotel also has a built in gym and various games in their front lobby such as pool, table football and a photobooth

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

banging about outside the room and all day i abs a late check out

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

loved the bar and the clean rooms, great value!

staff very welcoming and took time to locate marriott rewards which enabled us to get an early check in

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

late check out time as standard and good selection at breakfast

loved the late check out of 12pm unlike most hotels with 10am

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

location was great with bowling, cinema, casino and a few restaurants

great eating, casino, bowling,

offers a series of games for kids in the lobby

happy with ibis budget hotel for the price we paid for our 2 night stay while attending the open golf 2024 at royal troon

breakfast available at extra cost if not already in your

breakfast was nicely cooked,

gave us a late check out to 12 at no extra charge

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

breakfast was good and friendly staff

the staff were really friendly and helpful. freshly cooked breakfast

plenty of parking, the village is also very nice

location, parking, pool, value..the village was great too..great staff.

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

residents bar and no room service despite the hotel website saying that this was available 24hrs a

a long walk along the west highland way i was over the moon to find that the hotel had a spa where i could deeply relax my sore body

location, room, good shower, wifi, outdoor spaces, garden

good restaurant inside, interior design of the hotel and the room, huge parking spaces, friendly

history and the location were great; the staff were great, and the laundry lady worked very hard to have our laundry done early

we didn't have trouble with parking, they have a bar and restaurant

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

first class accommodation, friendly host, excellent breakfast

very clean and comfortable. nice breakfast suitable for during this time.

food was great, room was ideal and the bar was brilliant

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

stuart behind the bar was excellant

very homely bar area lovely room small but cosy lovely conservatory

the bar is a nice place to be in the evening, with a good selection of drinks available

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

overall a very great overnight stay with the kids, thanks

lovely modern room and very kind staff. the bar was cosy for us too.

the park, spotless clean and a cake tray for our anniversary beer garden was lovely great staff breakfast in the morning was really

the staff were amazing. high standard of breakfast and rooms.

tasty breakfast

pool closed and no bath in room

kids in the bar late at night

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and

staff at the reception desk was very helpful and friendly. they were very nice to my kids

easy check in, great location and lovely staff. late check out was a bonus.

the wifi is free and fast too what's more to ask

no kids options on the dining menu

with first class room service what's the best i've ever had even in five star hotels also although the menu in the

lovely room, great spa facilities

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful during our trip

was very big breakfast was fab staff were friendly and efficient room temperature was good

- we made use of the gym, pool and spa facilities - fantastic

dtaff forgot the coffee once, but it not spoil the experience of a very good breakfast

the breakfast and late check out.

parking and spa and room very spacious and very good service if need anything at any time

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

receptionist and helped with early check in

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

the bar closed early

a laundry room or a place to dry wet clothes would be nice.

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no laundry facilities but this is a very minor point.

no cooking, towels, must be bought, no laundry.

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

good location, friendly staff and use of the gym

the desk and free wifi was a plus

breakfast choices ans cut of time

food was amazing room service staff where

kitchen facilities were decent too

for quiet room and got very quiet room free wifi very clean room very helpful staff breakfast and ambiance excellent fantastic value for money

the room (king bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

great shower. comfy bed. lovely staff, location near glasgow central rail station. good wifi

wifi and casting to tv was an added benefit

early check in...

had room service deliver a pizza at 3am and it was best pizza i have ever tried

i was impressed with room, the location, the breakfast and the staff! i will definitely be back!

to the train station and 5 minutes to charing cross scotrail station - comfortable beds - good wifi signal in room - good breakfast variety - great value for money - good soundproofing - clean

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

room service had to be collected at reception

i ordered some food via room service and even though it was really busy being near christmas, the food was with me in no

easy access to the room

accommodated an early check in - thank you.

lovely quiet bar downstairs

friendly,great positition for kings theatre where we were going for a show,breakfast amazing and room service amazing too nice comfortable bed,toiletries smelled lovely good

an additional night so 3 nights in total but the daily room service could have been better

the bar area is comfortable and welcoming

m and also very weak or no wifi coverage in my room as i have been given the corner most room on the top floor

available at reasonable prices, some toys for them to play with and breakfast was free for the kids

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

there is a gym but i didn’t use it

had breakfast in room, lovely and big hit with the kids

a great size and were fab with adjoining doors, this helped us have the best stay with 3 young kids

gym small but ok

we booked breakfast both morning brilliant priced and kids ate free outstanding selection and also a full hot breakfast menu great quality and selection

early check in not permitted

only flaw is you can’t have kids in lounge after 8

kids loved it

excellent,breakfast excellent, staff very friendly and helpful lovely modern hotel very central would

location in the centre of glasgow with great facilities a well stocked gym a top floor restaurant and bar with a function room the breakfast was excellent

would have been great if the hotel have coin / self operated laundry as the next available self operated laundromat is a distance away

could hear the guests kids upstairs but you can't have everything in life !

efficient and great staff , appreciated the late check out

everything, especially the main bar area .

liked late check out too

all the staff from front of house, concierge, bar and restaurant staff professional and polite friendly, valet parking so no hassle

thank you for the late check out

we had breakfast which was delicious and food and drinks in the bar which were also very good

needed a phone charger no problem, room service was quick and good selection, complimentary mini bar, social hour, etc)

the gym was tiny could only fit 2 people and the ceilings are max 7 feet tall.

location, room service daily

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

no room service, very cramped shower cubicle, slow check in.

i also liked the late check out time

staff alllowed slightly early check in which was appreciated due to long train journey

staff was great from getting an early check in to service at the bar to help with a dead battery

excellent, executive room fantastic which included use of executive lounge, early check in and late check out - fantastic

to the executive lounge and we were given vouchers for a house drink each, a coffee from the bar each and 10% off of our food bill in the restaurant

the room service menu is lacking and limited and that's a pity.

early check in was pretty expensive if you did need it but that was our only issue

gym could have been better

late check out to 12 was a bonus

staff were amazingly polite and early check in was no problem

were excellent and very friendly x hotel was extremely comfortable and in a good location x breakfast was of a high standard

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

room service ran out of pizza

early check in would have been helpful but was not avaiable

breakfast great so many choices

the room was a small one which was perfectly comfortable for one evening's stay, and the free wifi was easy to use and reliable

phone in the room to call for room service not working and cold water tap in bathroom sink was always warm

great room service!!

no in room mini fridge to keep our drinks cool and no room service

the beer in the attached bar was excellent. staff were very friendly and accommodating.

no room service!

very nice allowing early check in

the hotel is immaculate & very comfortable, we also had a lovely breakfast

refrigerator in room laundry is 21 which is extremely expensive, it came back soaking wet and they lied and said

good basic gym

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

more menu options for room service

apartment is decent size, suitable for families with kids, kitchen is well equipped

having a little personal kitchen was very handy

liked everything, perhaps a weights rack in the gym with a few bigger weights than the small ones supplied

great atmosphere, good breakfast, very central, friendly staff

having the kitchen was a definite plus

also was very happy with the option for late check out as our flight home was very

option for 1pm late check out

only one room key worked we paid for late check out and was woken by cleaner at 11am

staff did not agree for late check out even for 11am without paying £12 extra

the late check out option (£10 extra) was easy to book and well worth

also, we had our laundry done through the hotels service

staff are very accommodating fabulous leisure facilities kids loved the pool very central to

the breakfast was nice however the queue was very big on sunday and when we eventually got in there was

kids loved the pool, i loved the sauna

rooms were spacious and cozy

quiet chilled bar and my daughter was allowed in which in glasgow it s hard to find somewhere kids are allowed in after 5pm so this finished off our night , we stayed in the duplex suite which

booked a room for myself, my husband and our two kids

wifi dropped occasionally and didn't always connect straight away.

knew we would need an early check in for a variety of reasons

room service was very convenient and the lemon tart was wonderful