there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

indicated that it had a bistro and bar

the pool was out of service. so that was disappointing for my kids.

picked this place so my kids could swim but weren’t able to

one bar of soap for our two day stay; staff was very courteous in giving us extra soap

it is a all new facility with modern design. the gym is huge. very happen with everything

swimming pool water can be warmer. gym can have state of the art equipment

the guest laundry came in handy as well

breakfast was good. gym was phenomenal. layout of room was clever and roomy

very clean, good breakfast options, pool and gym. staff was very friendly.

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and full-size fridge

the kitchen

full kitchen bed and bath

laundry room was rundown

the lobby was dirty, trash was laying on the lobby floor and floor of the laundry room

good breakfast

breakfast wasn’t that good and the next morning the pool was out of order

room was very big & like the kitchen area.

breakfast was ok and room allowed us to rest and start a fresh new day

no breakfast

parking

of communication available about renovations and attempts to provide gym and pool with nearby la fitness

the second time, the fitness room was in appalling condition

good parking for one. clean even when snowing. easy access to highway.

the pool was very nice my granddaughter had the whole pool to her self so she wasn't crowded and could

the parking lot needs repaving the toilet sits very low

parking lot was small, no ev charging.

that it was a quick turn to get in the parking lot.

the breakfast bar area could have been a little bit bigger with more seating available

breakfast was good for free

i appreciated that they allow pets and do not charge a pet fee

was one parking spot when i came in late

i love how it's kids safe and kids friendly

unusual sink is too high. ok for me but not good for kids or some handicapped.

i call to the front desk for towels or whatever because room service was not conducted; i should never have to go get them myself

large enough parking lot that accommodated my truck and trailer

it has absolutely the best indoor pool of any hotel we’ve been at

the staff was professional and extremely accommodating. the pool was very nice.

was actually pretty big, free breakfast was very good, and the pool was huge

bathroom was filthy, bed sheets were not changed, dirty laundry in our room

the dryer in the laundry room took almost three hours to dry a small load

only option was a 1st floor room by rowdy kids

breakfast had some good variety

and accommodating staff that allowed this very tired travel nurse to do a late check out

breakfast cold, no business work center, small kitchenette area

price was right for large room with little kitchenette

there was a breakfast included

not a real breakfast, furniture could be updated but besides that excellent stay.

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

breakfast was delicious

my reservation, i contacted the hotel for early check in

comfortable room, excellent breakfast, friendly staff

breakfast coordinator was very good

was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

breakfast was also good

pool looked great but there were no towels so we couldn't actually use the pool

pool was not open

kids from other rooms running the halls and knocking on our door then we decided to get in the pool

comfortable rooms great breakfast

the bar a love it

the building instead of making it know that it's connected to l a fitness, and that's where the gym is and the pool

it was not breakfast yet, but she offered us two muffins, and went and got them, putting them in a bowl and

free breakfast is nice too

she saw us leaving super early with two sleepy kids in tow

breakfast was ok- fairly typical for a breakfast buffet

complimentary breakfast was great, and the winner here is the location

room and pool

pool was great!

nice breakfast and wonderful staff

the breakfast was ok. bit great but hey it was free can't argue! the staff was amazing though

pool and the fitness room

cafe and bar were closed

i was sorry restuarant and bar areas were unavailable

bar and dining room were closed due to renovations, but that was not stated on the website - these

the staff was wonderful, patient & kind - explaining how the process works & then offering a late check out

no room service or pool because of the pandemic

live music in restaurant and bar every night

room service. way slow

my entire stay no room service was provided even when explicitly asked the front desk

fitness room was small but worked; day pass at local gym is available free of charge

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

i liked the spa tub and how clean the room was.

breakfast was changed due to covid-19,while i understand why it still sucked.

breakfast was really good too

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

our room was was great and we loved the kitchen and refrigerator available to store food

it's also close to oakmont bakery (the best breakfast in western pa

they have a beautiful pool and exercise room

in bed i wouldn't have heard much of that noise either and we were on the 1st floor next to the pool

the sausage served at breakfast was tasteless.

was good, in a roomy restaurant that was not crowded; gym was great, well equipped and clean

pool didn't have any towels available a couple times saturday evening, so we had to ask multiple

breakfast and room cleanly ness

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead of just apologizing for

breakfast was the usual hotel breakfast, which is fine with us

were clean staff was very friendly and polite let us check in an hour early free breakfast and wifi lady at the front desk was super sweet and very nice

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down most of it and she was pulling stuff back out for me

needs more variety of creamer for breakfast coffee bigger area to make coffee when busy a get and go style for easy coffee love

your manager. she was awesome. and the breakfast was the best.

great breakfast. staff was helpful and attentive to our needs.

close to where we were staying. allowed early check in

clean, great customer service, nice breakfast

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

the bar and bartender were great, and the building was charming and historic

particularly a the bar for drinks at night, and for breakfast in the morning

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

laundry was a point to choose this hotel, but there was no soap, so i needed to go and by soap,

restaurant and bar owners as nice

the pool needed cleanded

they cleaned the room and gave us a laundry basket of towels, washcloths and hand towels but snd isn’t empty the garbage

gym was outdated and super small, the pool was murky, even if i wanted to go in, you couldn’t

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

was eh did order room service and dined at the restaurant the morning of check out due to convenience

on site restaurant, room service. valet parking

the food in the restaurant and through room service was just awful

room service and support at the reception not a the level of the hotel

the location is handy and the inside bar was cool.

i could not use their wifi

room with comfortable bed and free wifi

its nice that the restaurant and bar is open for takeout

gym

we called ahead for a early check in

beware~the woman that works the bar (jamie dark black hair) is very edgy

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

the roof top bar

i liked how spacious the room was, the cleanliness of the room/hotel was and the free breakfast.

breakfast workers could have been a little friendlier and have kept the area a little more tidy

the free breakfast was awesome

- only offered a bagel in a bag pool & fitness area wasnâ

breakfast was wonderful with a wide variety of items

the breakfast was very good

the kitchen is excellent for family cooking. bathroom looks beautiful.

the pool could use an update but everything else was perfect

gym and pool

the breakfast was really good with lots of variety, and as a vegetarian i always had plenty of options

5 hr drive) to ask about an early check in and were told that a room would be ready as soon as we got there

the breakfast was the best i've ever had at a hotel - even better than embassy suites

the breakfast was enjoyable and the coffee was also very good.

the breakfast

beautiful clean hotel friendly staff delicious hot breakfast there included

nice location & the roof top bar was so convenient

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

very clean and comfortable. the rooftop bar is awesome!

staff accommodated request for early check in - much appreciated

appreciate everyone making me feel welcome and dave and the bar staff were all awesome

pam what clean love the pool and fitness center

i had selected this for me and my kids to have a retreat for the weekend but even a 4 year old was disappointed

not like the breakfast at all

pool and fitness shutdown along with a brown bag breakfast that was not disclosed when booking

the pool was closed.

very nice clean hotel with a great breakfast

the temperature of the pool water was very chilly.

even with covid they had a full spread hot breakfast and not just grab n go

nice, clean room. decent breakfast. front desk staff very helpful and friendly.

the pool was perfect

they even offered us a late check out free of charge since we were have construction done on our house

the breakfast was awesome! best continental breakfast i’ve ever had!

breakfast was good , front desk was very friendly and polite

breakfast @ check-out; excellent

hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being over and

the breakfast was delicious

all good. breakfast was good.

hot tub:( pool was a little on the small side although it did work for all 9 of the kids traveling with us so can't complain

the ventilation in the pool area was terrible and chlorine was to strong it made my kids sick

water in halls and elevators from pool loud kids

the gym, business center, pool, laundry, and restaurant were closed

friendly staff, check in parking availability, availability of weight room and pool, comfortable room with desk, sleeper sofa and comfortable bed/pillows

room was very clean and large, the gym was the perfect size

they have a lobby bar to wait while you check in

the swimming pool looked very nice

people friendly, clean and breakfast included.

breakfast was alright

friendly staff, gorgeous rooms, super clean and the breakfast was delish

fitness room had a good amount of space and options available to workout

fitness center could have been a little more up to date but happy it was there

the wifi did not work correctly

rgotten

kids enjoyed the pool and gym

loud neighbors the flooding toilet and the wifi didn t work my entire stay my key kept

if the pool was working it could be much better for us an the kids

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

very old building- built in 60-run down and gym was poor

the hotel bar was well stocked and had friendly and helpful bar staff.

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu;

decent bar that we spent a little time at, too

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

offer good choices for the complimentary breakfast

great location, clean rooms nice staff decent free breakfast, fair price.

i was shocked there were eggs and sausage for breakfast! it was terrific!

excellent hot breakfast, even scrambled eggs and sausage

let me have a late check out

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

location, the kitchen and a decent view. the staff i cannot say enough about them!!

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

nice seating area for breakfast

size of room with kitchen. public parking right next to hotel entrance.

the gym and patio

location, breakfast, furniture, big room with kitchen

also the lounge is down because the can't find a bar tender

stayed here with my family (my wife, my kids: 11 years old daughter and 7 years old son) as a stop point when i went back to michigan from

self-serve breakfast options were extensive

the breakfast options provided for the morning were great, and the coffee was excellent

there were snacks available at all times and all you would need for a healthy breakfast

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for accessing the trail

breakfast was great kids able to serve themselves

bigger fridge please kitchen?

free parking and breakfast were great

staff was very nice and allowed us early check in since our arrival was early.

the fitness center open

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

asked for an early check in & was accommodated without any problems.

spacious rooms with kitchenette

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

front desk staff was great, love the hotel style and the upper lobby and bar layout

the gym was great , nice to have microwave on the floor.

great location, helpful staff, good gym, comfortable and clean.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

decor, lobby bar view

the staff let a bunch of kids chill at the pool a little past closing time

rooms are small, no available local area information or for room service

my son had a zoom meeting and they gave us early check in

the gym could use a little updating, but it wasn't horrible

location was perfect. nice bar and good breakfast

large rooms, clean great quality with free drinks and breakfast.

young kids partying

breakfast is included and is a decent buffet

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

the kids loved the hot tub and outdoor deck space to chill

it was quiet and my kids were able to go between 3 rooms

nice hotel, had a large bar and restaurant inside

bills burger bar was excellent

location was great, the onsite restaurant- bills bar and burgers- was fantastic

we were in town for a cheerleading competition at the convention center, our kids did not compete until very late the evening we were checking out and the hotel was so generous

i thought that the gym facility was outstanding

ate breakfast two mornings in the commoner restaurant

i also used the gym, which had everything i needed

was told there was room service available 24 hours

was great and staff were brilliant from the people that checked us in to the restaurant and bar staff

restaurant was so good, i wish it was open more & had a more extensive breakfast menu

good location, nice gym

the place was quiet, the room big and location was great. 24 hr snack bar was a welcome bonus!

the price per night can be a little cheaper as not justifiable for what you get without breakfast

rooms were clean and large, had a tv & wifi

good wifi, decent room receptionist is ok, but not the rest.

treated my kids so well!

no room service

since there's no pool, there's nothing for kids to do

for example, they had the specific pillow and a gym bag in my room when i arrived

staff gave us a much appreciated upgrade to a larger room and my kids got their kids pack when we checked in

breakfast was very nice and the restaurant made it easy to order and take up to the room

then the bar and restaurant was closed but i guess that's because of the pandemic

liked the bar area, staff was very polite, and the room was very clean

i often lack motivation to go to the gym

i loved the open space, which held two gyms with updated equipment, a game room, a full

very friendly staff and a really good breakfast included

think that the servers in the bar area could be a little more attentive to the bar patrons that sit at the tables - especially

they never came to provide housekeeping

had to order room service in order to get dinner because there wasn t enough seating for fit a family of five

my kids enjoyed the layout of the rooms n it gave

was good and they had a shuttle bus that took us to the casino which is why we booked the stay

breakfast ran out food 45 mins before cut off so my kids didn’t get to eat and was bummed no

the smallish breakfast and charge for parking.

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

we didn't get to enjoy breakfast because we checked out before it opened

lounge/bar was cool and restaurant in the old gymnasium was interesting

wish the rooftop terrace bar was open more than just weekends

clean, well decorated, quick service, bike rental, rooftop terrace, location, good gym

the gym being closed was the only thing that made me sad about this place.

the restaurant and bar at the hotel was a pleasant surprise

we will be back again with our kids

location and the room was very comfortable. excellent breakfast

breakfast was great, location is a great location for walking to restaurants and bars, easy access

breakfast was available every morning and there was gym that's open 24 hours

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly staff, 15 minute walk from the point

we did not have a mini bar in our room

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

we believe the bar could have stayed open longer

we were on the 7th floor and could still hear the bar goers yelling, cars speeding down the road and car alarms going off until around 3am before

birthday, but didn't get any replies besides the first message

front desk were totally amazing the spa is lovely and the team were amazing

the bar staff were great

room service on the second day dropped the ball

the yoga and gym room is on the 3rd, bar is on the 2nd

the bar on the second floor is very nice

we traveled from san fransisco and arrived super early

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

example: where the fitness room was

location, friendly staff, rooms (incl fitness center and business center in good repair and

drunk hotel guests, dirt on the 'new' bar of soap

is great, room was spacious, late check out could be be easily accommodated at an extra fee

the gym was surprisingly nice and equipped too

wifi was in and out the whole time

enjoyed the bar downstairs

the room service staff was timely and yummy

staff, great breakfast, clean and comfortable room, shuttle service was so convenient and the driver was very

the gym and pool were perfect for our family

gym facility was terrible

location and able to walk to steelers game and many bars/restaurants and casino

indoor pool was freezing and i was unable to use it

loved the landscaping and loved our room had a full kitchen

i like when my bed is made up everyday by room service, when there isn t daily maid service housekeeping gets short-changed without the

expensive parking fee, tiny pool

wifi and absolutely no acknowledgment of the fact that it caused a problem for guests

call for the hotel shuttle during rush hour

no room service and limited snacks and beverages for sale

front desk staff was fantastic. room was clean and spacious. breakfast was excellent.

the gym area and staff was very nice

clean hotel, the breakfast, the staff

the breakfast was very good

clean friendly place to stay the king suite was excellent breakfast assume and the jacuzzi

pool, hot tub, gym, vending, refrigerator, plugs for charging

nothing other than that the pool floor was a bit dirty.

tried to contact guest services and room service but never got an answer

we went as a fun night away with our kids so they could go swimming and the pool was absolutely freezing

this time i also used the gym and everything was so clean and there was quality equipment there

location, views of river, gym, good breakfast.

wish room service or breakfast was a part of my 385$ bill.

right to close the bar and restaurant during covid, of course

being promised an early check in i was told after driving 5 hours that no rooms

kids doing flips, cannonballs and balls being thrown around

the free breakfast wasn't to much, but it was ok

no free breakfast due to covid 19 i can understand this and was happy for the room

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini

breakfast could have been better, some marmalade/jam would have been nice

nice large room with 2 comfy double beds good wifi clean bathroom basic complimentary breakfast

my kids get mad if i don't get it booked in time for our concerts

how close it was to the pnc ball parkl & the casino.

loved that there was a gym/fitness center! location was great!!

i was right next to the ice maker, elevator and the gym, and the view was terrible

website stated there was a pool and a restaurant

wish there was a whirlpool by the pool!

i couldn’t see the kids swimming

size of the room was great - nice living and kitchen (full size refrigerator, table and sink) space with large desk and plenty of dresser and

the gym area was decent but equipment was sticky and gross- yoga mats desperately need to be replaced

you couldn’t enjoy any of the amenities such as pool, gym, outside seating area and no breakfast

breakfast was good as well

it had nice amenities, such as the pool and fitness room

the pool was closed. nothing but 2 muffins left at breakfast @ 7:15 am

the complementary breakfast was from 6 am to 9 am, thought it could be till 10am

breakfast was very good and had a variety of food to choose from

room service is not available in the morning nor afternoon.

one of the reasons we come back along with the views and free parking, always friendly

not using valet parking. everything else was wonderful

check in staff, breakfast, free valet parking

the room service stopped @ 8:30 pm so i was a little disappointed in that.

2 towels in room for 3 kids n 2 adults

you for supporting my request for early check in

was good for a night away from the kids

laundry attendant, exceptional

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

breakfast cut way too early

though the breakfast is free; however there are not much options.

it was centrally located to conduct my business at hand. also near the rivers casino & downtown.

locate to pnc park and casino.

the air conditioner worked great, and the pool was clean

double queen room was a great size for 2 adults and 3 kids

their and it was a blast it was myself my son and 7 other kiddos the staff was very kind and the breakfast in the morning was phenomenal

in laundry room had to stand out in weather for hours

i liked the laundry facility onsite also

it had rooms that accommodated my large family! and the hot breakfast my kids loved great job!

unsupervised kids in the gym on several occasions

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

we enjoyed the gym

ice maker works, pool works, staff was plentiful,,breakfast was amazing

did not eat breakfast

good breakfast, dried fruit and oatmeal, frequent replenishment

very clean, staff was great, breakfast was great! great location in uptown mt. lebanon

staff really nice, hotel was convenient to train and breakfast was great.

everything great, the only minor thing i would improve a bit is breakfast.

female manager was very rude, asking personal questions about my family and kids

kids like making their own waffles

the gym felt a bit cramped and claustrophobic

pool looked dirty

not enough room to eat breakfast in the lobby. i stood over the entrance table to eat

i liked the pool area and the executive room was great

of the staff members were wonderful and the pool was really nice

no hot breakfast, and the bar and cafe was closed due to covid-19

the kitchen manager placed easter eggs throughout the back yard space

pool was excellent and everything was extremely clean. friendly staff!

clean, staff was friendly and had a bar in it

restaurants, gym & sleeping accommodations were great!

there are some nice, helpful staff and i appreciated how pet friendly the hotel was

also the hotel was clean and to top it off it offers an immense amount of amenities including a pool, hot tub, numerous restaurants and free parking

pool and hot tub are phenomenal

friendly staff, very clean rooms, delicious breakfast!

clean room, friendly staff....excellent breakfast!

their breakfast is amazing

staff very accomodating==professional=will stay when in greensburg again==clean=pleased with breakfast=overall very

the breakfast offerings were very good

microwave upon request no fan in bathroom no free breakfast

clean nice free breakfast pet friendly

all areas of the hotel including the pool were clean and well maintained

clair police were not nice to my kids

great service. big room. great gym! everyone was extremely helpfu and friendly.

breakfast was not that great but there is an eat & park right next door

breakfast could be out til 10 a

breakfast not so great

i am not a huge breakfast fan, so the buffet met my expectations

sparse breakfast ,(not even any coffee) awakened by a fire alarm when a person burned a waffle

i said in previous review the kids would like the pool a little warmer but that is not of big concern

swimming pool could have been larger

king rooms are great two tv's a sofa bed as well as a king size bed small pool gym area, next door you have dick's sporting goods and a cinma place as well as other shops

daughter wished pool was bigger and a little warmer

one of the reasons we picked this hotel was because of the swimming pool for the kids

and you park right outside your door so it’s easy to deal with luggage or carrying sleepy kids into the room