was exactly what we wanted - a medium priced hotel with free parking and a free breakfast

most convenient hotel for families with small kids

comfortable room, excellent breakfast, friendly staff

it was clean, the staff was very friendly and sandy does a great job on the breakfast!

breakfast coordinator was very good

pool was warm and open late

the pool and the location

pool was great!

cold pool. no hot tub

the pool being closed but it was foe good reason and by that we were happy im sure the next visit the

bar and pool area were shut down

gave my king room away which i had booked months in advance, the bar was out of a lot of supplies for the few mixed drinks they offer, & our tv didn’t work and

early check in, reasonable privacy.

the bar to open soon which was always

bar and dining room were closed due to renovations, but that was not stated on the website - these

- only offered a bagel in a bag pool & fitness area wasnâ

good location. good staff and good breakfast.

breakfast workers could have been a little friendlier and have kept the area a little more tidy

everything you would need, the entire place was clean and updated, the beds were comfortable, the breakfast was really good, the location was nice and close to everything we wanted to do

comfortable, clean, friendly, breakfast was good

particularly a the bar for drinks at night, and for breakfast in the morning

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

super shuttle service got us everywhere we wanted to be in pittsburgh that evening

clean, stylish, helpful staff, free shuttle, stay with included breakfast was robust!

walking distance to shopping center. shuttle available. design is very nice

the roof top bar

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

pool and gym shown but not available to anyone under 18.

of the carpet cleaner in the room, lack of healthy foods in the store, not many keto breakfast

two adults & 3 kids

the pool was small but perfect for my kids to get some energy out before bedtime

location, gym, staff esp. greg

was okay, gym worked well, parking valet was nice, the team was great and it was right down town

the atmosphere in the bar for dinner was great

i m beside the gym

allowed an early check in and told me about the parking garage 1

i could not use their wifi

were vary large (i did not expect kitchen

the sofa bed was not that comfortable. kitchenware was not cleaned, so we did not use it.

beds would be better than full beds and the pool closing at 8 was kind of early for our

spacious room with kitchen. excellent free breakfast. friendly and helpful front desk staff.

gym, the breakfast bar was good

room service and support at the reception not a the level of the hotel

hotel is beautiful but needs a better room service options for food menu also the drinks at the bar were very limited other than that i

room service was also provided in to-go packaging

ich costs 20 per day

the food in the restaurant and through room service was just awful

it was very clean and quiet. the free breakfast was great.

the breakfast

beautiful clean hotel friendly staff delicious hot breakfast there included

not stay on saturday night so we need a refund everything was nice to people were great and the breakfast in the morning was wonderful we would go back there

breakfast great. handicap bathroom a pleasant surprise even though we aren't quite there yet!

great restaurant and bar with friendly staff

pool was awesome...water was nice and warm.

the website only says the laundry facilities, gym and pool are closed until further notice

is everything: nice room, good small gym, nice swimming pool, the area where is located is in the middle of pitt’s university and this

the workers at the bar were wonderful, too

room service was quick and tasty

no room service. no food at all from 10 to 5

were having a staff party, restaurant and bar were closed

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

dinner stayed open late and had a gym

the breakfast there is also good for a free hotel breakfast

good for kids

water in halls and elevators from pool loud kids

the breakfast was delicious

everything was good with the breakfast.

pool house

laundry only had a washer and dryer took 3 hours to dry one load of clothes there should be more

my kids loved the pool and breakfast. we had a great room to fit a family of 4

great staff, good hot breakfast,nice clean pool

was actually pretty big, free breakfast was very good, and the pool was huge

friendly staff, gorgeous rooms, super clean and the breakfast was delish

also allowed us late check out for free

people friendly, clean and breakfast included.

to our venue, ample parking, great breakfast options, clean room, quiet, endless hot water, soap/shampoo/lotion in the room, hair

breakfast was alright

our kids bed was in the same room as our sitting area

didn t know there was a pool- otherwise we would have brought our suits

), loud kids without adult company next door who kept us awake all night

hot water didn't work there wasn't wifi on the 6th floor also the pool was not closed down there's supposed to be free breakfast which

hotel staff members see this post, please use detergent when doing laundry the bed covers, bathroom towels, and shower curtains have the strongest foot odor this

great value / great room. breakfast was acceptable

great location, clean rooms nice staff decent free breakfast, fair price.

comfort and full breakfast

offer good choices for the complimentary breakfast

the breakfast was very good and saved us time by not having to go elsewhere before getting on the road

friendly people, smoking smell in the corridors, good facility with small kitchenette, grab and go

asked for an early check in & was accommodated without any problems.

liked having a small kitchen in the room, but maybe the hotel could rent or sell small pots and pans

friendly staff, free breakfast bar, clean rooms, kitchen ette, free wifi, various amenities apart of the package deal, safe area, etc

love the kitchenettes in rooms

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for accessing the trail

we did not see any breakfast. the location was nor bad, not the best.

the place has been beautifully renovated and the complimentary breakfast is delicious: croissants, pastries, bread, eggs and coffee or tea

self-serve breakfast options were extensive

breakfast wasn’t that good and the next morning the pool was out of order

full sized refrigerator and small kitchenette in king suite

it was a one bedroom with full kitchen. that was great!

i loved the 2 bedroom suite great with old kids

breakfast was very good although would have liked better selection of fruit and carbs.

close to venue and the bar restaurant

staff was extremely helpful, the rooms were clean, and the first floor bar area is a good place to have meals and get work done

well appointed suite, with comfortable bed, shower, all amenities. on site gym is helpful.

we enjoyed the bar and even more the court yard

room was very clean and large, the gym was the perfect size

very old building- built in 60-run down and gym was poor

the hotel bar was well stocked and had friendly and helpful bar staff.

is unappealing and lighting is harsh, unsupervised kids were running wild in gym, hallways and pool, female bartender was unwilling to provide menu; not a great value for the

there was no free bottled water in the room, no refill of coffee when making up the room and the bar closed early unexpectedly one night

perfect location , gym and pool

location, gym, it was clean, nice atmosphere

then i sent an email and called six times to verify an early check in and i was never answered

one of the main reasons why i booked that hotel was so my kids could swim

the breakfast was fabulous!

was very friendly, and accommodating when we were put next to a room full of disrespectful kids

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

coffee offerings in room were great, they offered laundry detergent, dishwasher detergent, dishes

the kitchen pans and some cutlery were left dirty

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

let me have a late check out

nice location & the roof top bar was so convenient

that there was an option to accommodate two kids - the bunk beds

staff accommodated request for early check in - much appreciated

history of then building being an old vo tech school and how things were repurposed the roof top bar is amazing valet attendants were overly polite and

lexie in the bar was great

the pool and hot tub was comforting

they do have a hot tube which i didn't know,nice pool

also the breakfast buffet and kick backs are very nice with families

good breakfast

loved the breakfast and kickback at supper time. enjoyed the pool and hot tub.

gym can be updated

the three treadmills in the gym, did not work, there were no towels available in the gym and the phone in the

called to request an early check in and they were very accommodating, able to get me in much earlier than expected

they also had a problem with calling ahead for early check in and did not allow me to know if my room would be available, i travelled 6 hours to

spacious double queen room, nicely equipped gym, rooftop access, location.

limited bar hours and no

bar staff was very helpful and inviting

the lobby was great from the bar to the very nice staff

tv was great kitchen was well stocked all very very

we came to get the kids out of the heat because it was very

only complaint was the in-room breakfast in the morning

major complaints: water - only fill up station that i found was in the gym

long time to get car from valet, needs another bar or restaurant perhaps!

that room service or restaurant could've accommodated past 11p for basic snacks/desserts

restaurant breakfast was delicious

treated my kids so well!

our kids, my husband, and i enjoyed our stay at the omni

great gym, beautiful lobby.

the door attendants, parking attendants, the desk clerks, the bellmen, the housekeeping staff, room service attendants, all of the dining room staff)

dining and lounge options great lobby bar

location and the room was very comfortable. excellent breakfast

breakfast was available every morning and there was gym that's open 24 hours

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

friendly staff, comfy beds, big shower, breakfast

the desk staff, valet, and breakfast staff were great

the staff was so friendly. hotel employee on the night shift was a the best. had a great gym.

liked the bar area, staff was very polite, and the room was very clean

our only recommendation is to add a handicap bar at the bed

there was a gym inside my room! the room was massive and had cool lighting and signage

did not eat breakfast, but it looked really good

decor, lobby bar view

gym and common areas were not as clean as i would expect

great location, helpful staff, good gym, comfortable and clean.

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

the gym was great , nice to have microwave on the floor.

yes , very good bed and breakfast was good also!

we did not use the pool or fitness facilities but they looked great

went for a swim on new years, had an amazing breakfast, enjoyed the free parking, and it had an ev charger for our rental

they should have towed the non-ev that was blocking the second ev charger spot.

basic room without kitchenette. small exercise room

very nice on site bar and grill

in-house restaurant (bill’s burgers) has good food and excellent wait staff and bar tender

very clean room. staff was very friendly and helpful. love the shuttle to the casino.

the friendly staff. very helpful with late check out.

did not like the restaurant in the hotel or the fact that the only bar was inside the independently run restaurant

i would have been nice to also have a hot tub in the gym

location, free breakfast

also the small kitchenette in the room, had a microwave, fridge, sink, coffee maker but no cutlery or crockery

i appreciated being able to workout and watch my kids in the pool at the same time

we enjoyed the friendly staff, and the room service as well

bar connected to your hotel standard not helpful at all and very lackluster service i know

no room service

no room service

rooms were clean and large, had a tv & wifi

room and gym

it was quiet and my kids were able to go between 3 rooms

straightened room upon our return, and also the housekeeping staff was so sweet and obliging), room service (which honestly got messed up the first morning, but was handled beautifully), (-)dark room, small, bar limited, no room service, no info in room bout services. (-) service was slow both for room service and at the restaurant (the rebel room)

birthday, but didn't get any replies besides the first message

pop up bar was great and the staff was super friendly

i like the modern industrial decor and the small little bar restaurant.

we believe the bar could have stayed open longer

drunk hotel guests, dirt on the 'new' bar of soap

we went in one morning and sat at the bar and servers were around but noone came up to us for 10 minutes so we left

i walked to the strip, duquesne incline, north shore, casino, heinz stadium, and pnc park

the location was great! the fitness room and the restaurant were great!

loved the early check in and really appreciate the 12pm check out

the room was beautiful and the bed was really comfy. the gym was large and fully equipped.

we checked in we struggled to get front desk to answer the phone, room service did not answer

ry and jessica were professional and incredibly

the bar was awesome. the facial at the spa was phenomenal. the brunch was also very good!

the bar on the second floor is very nice

hotel pool was typical nothing to brag about, but still clean and enough for the kids to splash around in

tried to contact guest services and room service but never got an answer

the pool stays open late so the kids loved that

the pool was open from 6am to 11 pm

they did not have their amenities open such as the pool, gym or anything else

bathroom was out dated the wifi didnt work vali was never around when you needed to get you car or give it back , the

room service was polite and on time as asked

beautiful, luxurious lobby with on-location bar and restaurant

great breakfast via room service

wifi was in and out the whole time

we didn't get to enjoy breakfast because we checked out before it opened

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

breakfast was good and nice to ha be a couple of warm items we really enjoyed the shuttle van to

the breakfast left a lot to be desired.

i was not able to check out the pool or gym this trip, the balcony at night was very nice with a beautiful view, the room was big the bed

i also had 2 other children with me so after an almost 2 hour wait was ridiculous with 3 kids waiting that long

100s of people lined up to check in at 4pm and they would not grant early check in

kids doing flips, cannonballs and balls being thrown around

services. no laundry. amenities. parking

great location, nice view with the park across the street, good gym for a hotel.

it was nice to have a bar on location for a nice glass of white wine in the evening

the coffee bar and snack/restaurant were closed

there is no restaurant but a breakfast/coffee bar - with ridiculously poor choices and even more ridiculous prices

they let us check in early which was helpful since traveling with kids and attending an event

pool not open and no breakfast bar due to covid-19

the to go breakfast

indoor pool was freezing and i was unable to use it

pool wasn't open for my kids

close to the casino

the gym and pool were perfect for our family

and we did enjoy the pool

later in the evening we took the shuttle to the casino

it s was super close to the casino, staff was very friendly and helpful!!

call for the hotel shuttle during rush hour

every single employee we came across - checking in, breakfast, housekeeping, shuttle, even ones we met in the elevator - went out of their way to talk to us

the breakfast was overcrowded and too small the staff was trying hard but still couldn't keep up

the breakfast selection was very nice and had ample seating. the bed was extremely comfortable!

friendly staff, very comfortable bed, clean room, great breakfast and excellent location.

how close it was to the pnc ball parkl & the casino.

happy that there was plenty of breakfast seating, and that the pool wasn't overchlorinated

the pool was closed but spring suite hotels allowed us to use theirs

kitchenette

traveled with my wife and kids and i had to work and the kids do virtual school first day we were there

the whole experience was fantastic,room, facility, breakfast.

i like jay-z a great deal, but i'm not i wanted my kids introduced to hov during our quiet breakfast

loved the landscaping and loved our room had a full kitchen

room was spacious, the staff was friendly, early check in was nice, nice simple breakfast (raisin bran, cheerios, bread, juice, apples, mini muffins and cinnamon rolls)

“breakfast” isn’t what’s in the pictures

no free breakfast due to covid 19 i can understand this and was happy for the room

breakfast was as expected for the price of the room, very limited.

the free breakfast wasn't to much, but it was ok

it was centrally located to conduct my business at hand. also near the rivers casino & downtown.

locate to pnc park and casino.

breakfast could had been bacon, cereal, bagels, and pancakes

breakfast was not good only had waffles toat cereal juice yogurt and coffee so i went next door and

clean, friendly staff, nice pool, free complimentary breakfast, good for the price.

hotel looked very new, there was a complimentary breakfast, the rooms were clean and very comfortable

in was quick and easy, indoor pool was available and open

laundry facilities for guests were nice and fairly priced (as compared to other hotels we’ve been

the pool was nice, but a jacuzzi or heated pool would have been nice.

the kids liked the breakfast sandwiches too

not using valet parking. everything else was wonderful

room service closes early

parking with the room.

one of the biggest things is that room service is advertised and when i tried to use it, it said it was unavailable

perfect location to stadium, phenomenal breakfast choices, very clean, room was great and view of stadium

didn’t like the fact that the pool and gym were closed

just wish breakfast didn't end so early.

gym was surprisingly large and decently equipped

breakfast could have had some gluten free options.

the kids enjoyed the pool, and we liked the fitness center

the breakfast coffee and snacks were very good

free breakfast is not really breakfast, no decaf coffee

kitchenette in every room!

just the breakfast was a disappointment

location was good, the staff was nice, and the room had a kitchen, complete with a stove top, microwave, and full-size fridge

setup of suite with 2 bedrooms 2 bathrooms and a living room and kitchenette in between

we had to go to the gym for water

hotel was very clean and comfortable, the only complaint was no pizza delivery options for the kids which has nothing to do with the hotel

kids were unsupervised in the pool and were screaming, yelling, running around the sides of the

the pool and gym

amazing gym

only complaint about this hotel is the pool was a little too cold

person handing out breakfast to go bags very nice to us. free parking

pool is tiny

the pool and gym were top-notch

clean rooms and gym and pool are decent.

breakfast was very good and hotel room was spacious.

very clean and comfortable they also have a complementary breakfast

gym was also clean and included all basic training devices

pool was very small.

highly recommended for families with little kids

were attending an event early in the afternoon and the front desk clerk was able to get us an early check in which allowed

the breakfast was great! the location was so convenient

very friendly staff, clean room, excellent shower, delicious breakfast, pool

lack of parking

large enough parking lot that accommodated my truck and trailer

sons liked the breakfast very much

difficult to get in and out of parking lot because of traffic.

the breakfast presentation was very good. i only had waffles and they were good.

one front desk worker was really rude and had an attitude and when asked for wifi password gave a cocky answer in his

breakfast was good for free

i never was offered room service

no parking in front of my room

pets stayed free!!! wifi free!!!

it was not clean and not recommended for families with kids

wifi was horrible and shower wasn t properly clean

not enough room to eat breakfast in the lobby. i stood over the entrance table to eat

we liked the gym and that they offered healthy snacks and cookies

female manager was very rude, asking personal questions about my family and kids

we did not check out the extra amenities (pool, gym, etc

but to be better than other hotels, i would recommend the hotel to have a diverse menu for breakfast

a separate kitchenette area. microwave and mini fridge in the room

great breakfast, comfortable beds, nice pool, and great value!

very clean, spacious room. gre4at breakfast, nice pool.

good room, pool and gym were nice

friendly staff. very large rooms. clean hotel. good breakfast.

the pool and spa area was my main concern

restaurants, gym & sleeping accommodations were great!

to high pet fee.

the pool, gym and bar were a plus

pool and hot tub are phenomenal

breakfast spread wasn’t very impressive and i felt that it was too expensive, especially for kids who are picky eaters

all areas of the hotel including the pool were clean and well maintained

was really disappointed that the bar and restaurant were closed those 2 things made me book my room there

outdoor swimming pool

next time i’ll use gym too

it was a place to sleep and they don't charge pet fees.

left within a hour of checking in to find a better place for my kids

2 towels in room for 3 kids n 2 adults

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

he went into the laundry room and folded some towels from the dryer for me

spa tub wasn’t powerful enough and the price was a little too much to not include anything

the spa tub

i liked the spa tub and how clean the room was.

problem with kitchen sink knobs turning but it didn't effect me using them once i figured it

breakfast selection is very limited.

clean, friendly staff, comfortable room, excellent breakfast

the breakfast was a granola bar and a small one at that

the kitchens were not stocked with kitchen needs. plates, utensils etc.

cold breakfast sucks! covid-19

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped and also very clean)

great bed with lots of pillows. :) liked the kitchenette. super clean room/bath.

hotel is clean; staff was pleasant; convenient location; breakfast included (didn't try).

there was also some nice amenities including the complimentary breakfast and the gym (which was well equipped and also very clean)

pool closed at ten and we got there too late to use it.

the stay, the staff, the breakfast were all great!

seat was loose in room, pool room was cold, pool water temperature could've been warmer and price was a little too high

the outdoor fire pit and putt putt golf were amazing!

the breakfast bar had fruit that was over ripe. it had oatmeal but i would have enjoyed grits.

the breakfast area could be moved into a separate room or area

the cleaning staff did not honor our late check out & made excuses for not going down to see the list instead of just apologizing for

hotel employee was great in the morning i was running a little late to the breakfast and she had taken down most of it and she was pulling stuff back out for me

breakfast and room cleanly ness

they have breakfast in the morning

your manager. she was awesome. and the breakfast was the best.

pool and gym were nice

breakfast was amazing! check in easy. front desk employees very friendly and helpful.

clean, great customer service, nice breakfast

i got a chocolate milk from the breakfast to take in the car

staff clean rooms and breakfast every morning,good

breakfast was delicious

cleanliness and breakfast

nice breakfast selection

breakfast options, like pudding cups that you don't normally see, as well as the regular breakfast

the continental breakfast could use a little more variety.

friendly staff, clean, comfortable room, good breakfast with lots of choices.

breakfast area was neat and tidy, well-stocked and maintained during breakfast

the breakfast is wonderful also

friendliness of the staff. hot breakfast.

the late check out

my purse and bags out the room instead of charging me $20 but i'm a member and requested for a late check out and 2 females came in my room fought me and my babe police came pressing charges and

monday leaving i put in for late check out at four

thru the walls rooms, pet friendly for no extra fees; laundry facilities on site; free extended late check out up til 2 hrs later if needed

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry aide was appropriate location privacy provided wifi connection

laundry took four hours to clean and dry

doors and guest laundry room

the laundry is very affordable and there are alot of great restaurants nearby

i didn't eat breakfast but other family members did with children

allowed early check in and late checkout.

breakfast has been disappointing

, and the indoor pool

good breakfast and nice staff. decent gym facility.

convenient location and great breakfast options

it's a nice facility ....has a nice complimentary breakfast ...pool and fitness room.

breakfast, clean room, extra towels available on request, someone always at front desk, easy access

clean room, friendly staff, good breakfast

that allows dogs without a big pet fee, hampton inn turned out to be the best place

staff was very nice, free breakfast, wifi, and the pool was nice

to pay for breakfast when it was included in the price

close to stores and restaurants. the pool was also a bonus.

the pull out sofa bed was worse than sleeping on the floor, but would be ok for kids.

breakfast selections were good

swimming pool could have been larger

the gym looked well equipped, although we did not use it

the kids loved the pool

hated that they weren’t serving a real breakfast and that the pool wasn’t open (covid).

i said in previous review the kids would like the pool a little warmer but that is not of big concern

we lived the bed, the breakfast, the coffee,the quietness, and the staff

hospitality workers at breakfast seemed bothered by the fact they had to work whispering about it almost being over and

breakfast was so good

the hot breakfast is great

breakfast area ran out of coffee (regular brew)

even with covid they had a full spread hot breakfast and not just grab n go

food was good, the room spacious and clean. i liked the late check out at noon.

only thing i would add is potatoes with the breakfast

a lil more people at the pool ud83dude0a

very clean, very modern aesthetically, very fresh with the usual amenities: an indoor pool and a fitness room

everything is all inclusive gym, restaurant, shopping.

breakfast was fully stocked and delicious

door on the bathroom didn't have a lock, which is weird when you have kids

nice and clean and very friendly. kids loved the pool.

went out of their way to accommodate our early check in

breakfast and dinner were included. it also had a gym and swimming pool.

laundry facilities

convenient for self-service, grocery, laundry etc

pool and spa were great and they allowed us 2 service dogs

they have a complimentary shuttle to take you to nearby locations

very friendly staff, rooms clean, pool was very nice

the swimming pool water was chilly for the kids but other then that it was great.

with the hotel but my schedule didn't allow use of pool- need to include free breakfast like other hotels

pool was not able to be used (maintenance)

the pool was very nice and our son had a lot of fun in it