not enough towels at the pool

room service was great and worth the price

wifi & lots of towels

the guest was very loud kids running in the hallway could not rest.

loved that pool is open for the kids until 11pm on weekends

, cleaning staff were very efficient they were fluent in spanish which helped my parents, breakfast was delicious and room was very clean employees do an outstanding job, great parking lot

they explained how breakfast worked and about the amenities that were offered

our room but we reported it and the clerk tried to fix it , but other than that bed, breakfast, fitness room all were enjoyable and last but least the clerk was very helpful if we needed anything

not much options for breakfast

room was clean and bed was comfortable breakfast was nice

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

there were people all in the hallways yearling talking pound letting there kids run up and down the hallways just doin too much and i'm a regular at this hotel never had to

the breakfast was adequate.

cleanliness & breakfast bed was comfortable

dirty napkins under the bed, a water bottle and a kids toy

the only room for seating was the desk chair and a padded kitchen type chair

i had to rush and get my kids out of the room

wish the bar and food service was open a little longer, but understand.

i had to rush and get my kids out of the room

gym. pool

the pool was a hit with the grand kids

only one elevator was working and the bar /restaurant was closed so i had to pay for uber eats.

shuttle service was prompt and staff was friendly

00 for a candy bar that the desk attendant told us was $2

when we got back we had to wait another hour with 2 little kids

shuttle service was an amazing bonus

no real continental breakfast

best thing about those hotel was the kitchen and access to free kitchen ware, also i like that there is washers and dryers

oh it had a laundry basket

the kitchenette and laundry

the kitchenette and laundry

i also liked their variety for breakfast and that they had flavored creamer for the coffee

i didn’t stay for breakfast

the breakfast choices were equal to many other more expensive hotels

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

staff, comfortable bed, breakfast

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

it was close to a lot of thing the gym was nice

free shuttle service/friendly, attentive staff/hot breakfast

also free shuttle to airport where you can take cta train into downtown chicago

also, easy access hotel shuttle

i traveled with kids so the refrigerator and stove were handy

nice and quiet love the patio and the pool

free wifi, kitchen

an ice machine that we had access to, just the one in our room

the kids loved that the pool stayed open until 10 pm

airport shuttle

breakfast was ample ,the pool hours great

close to many restaurants if you wanted to eat out and free shuttle to and from airport if needed

breakfast could start earlier

she helped us get the shuttle but before we boarded the shuttle she made us fresh coffee and toasted us a bagel

ich serves all the major brand hotels in the area)runs constantly & was perfect

ry early) flight

the shuttle

was close to the midway airport, had a shuttle that would get me there in time for my

for shuttle to airport to pick up son and was told to wait 10 minutes

the only thing was that we could not enjoy the pool due to covid but that is understandable.

breakfast could of been better.

bed super comfy ac/heater worked great nice tv nice little gym and pool overall quite nice

to the training facility and airport amenities were nice though the mini golf are should be described as a putting

convenient location close to the airport with a shuttle bus to the airport

advertise pool more.... and offer continental breakfast.

is an excellent service and room, gym and pool are very good but a jacuzzi next to the pool can be awesome

i liked the large rooms, comfy beds, excellent service and top gym.

location is 5 minutes from the airport, efficient shuttle system

the hotel bar is pricey but we weren't in town to stay inside.

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

room service was fast

location and shuttle to airport

hot coffee 24/7, free shuttle to the airport which saved us a $35 uber

they have an amazing breakfast bar! clean and close to food and ammenities.

room, the free shuttle service from the airport, the breakfast

i called beforehand and she set up a shuttle for us let us know where to go in the airport and let us know our room number ahead of time

location and breakfast was great

very clean, courteous and pleasant staff, and great breakfast

room, the free shuttle service from the airport, the breakfast

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

the fact that room service was not available

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

no room service provided/ the room was never cleaned

location and shuttle to the airport

airport shuttle is a huge plus

lkied the gym, the pool and access to a sports bar

the pool is tiny too small to enjoy

we never got a chance it was always filled with kids from the time it opened to the time it closed at 11 pm

kids liked the pool. the room was nice. the size of the room was nice as well.

everything ...the room indoor pool

it’s always huge, clean and laundry on site

laundry machine didn’t work add the staff was not friendly

no pool.

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

was pee’d out and it smell like old mod or dirty water then had to pay an extra $20 bucks for early check in told me wasn’t able to get my first day money back cause it was already processed

free breakfast was delicious & my kids loved the waffle bar

breakfast was good for being a grab and go box

onsite laundry! great breakfast!

staff was very accommodating, hot breakfast was great.

customer service and everywhere was so clean. their breakfast is good

to stop hiding behind covid and start serving a better breakfast rather than coffee and granola bars

we arrived after midnight and my kids were thirsty, we asked for water they said they don’t have

breakfast no good

the kids enjoyed the wifi, breakfast and the many tv channels.

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

very friendly staff, clean, great breakfast, safe location.

very little noise and breakfast in the morning

shuttle service bonus

we left our car here while on vacation and were shuttled to the airport and picked up at the airport when our flight came in at 2 am

the most awesome thing of carlton inn was the shuttle service and proximity to mdw

there was no complimentary breakfast

it has a decent continental breakfast

slept through breakfast

she allowed us early check in which what we looking for after 8hours drive from toronto

customer service an the breakfast

this location has parking for my truck

no children s teams or partying kids

location, the gym.

no children’s teams or partying kids

was unable to reach anyone when i tried to order room service

the gym was beautiful and well-stocked with equipment

the pool wasn't opened

pool and workout room were both closed but it posted online then i called and was told they were

the staff were nice and the lobby was clean. my family enjoyed the pool area.

breakfast

many rules don’t understand why people can’t come get in a pool for a hour or 2 when someone book not only 1 but 2 rooms and there are stipulations on who can

the location for perfect for us to visit our kids at uchicago

i was even allowed a late check out since i checked in at about 10pm on arrival

bar service was extremely slow to the point of wanting to leave and the hallways were very warm

i love the decor, restaurant and bar atmosphere

nice cozy bar and lobby

the shuttle service throughout hyde park was wonderful

the shuttle service was great

location was super convenient to the university of chicago with free shuttle service anywhere on campus

it's clean, the breakfast bar had variety of options

people were very friendly. the shuttle was very nice. room was great

it’s not a very good continental breakfast and then a little more reasonable coffee

the breakfast was not

in the tub breakfast very limited, just waffles & cereal carpet needed vacuum have to bring your dirty towels

each room came with a magazine of things to do in chicago so me and my kids enjoyed reading it together

staff and service during the breakfast, the lady providing all we need and have a pleasant time and moment, it was awesome

the fitness room was the worst i had ever seen, no ac, no one had cleaned it in probably over a year or

parking and ppl hanging out

parking no waffles on my 1st morning here

it has parking. the staff was nice.

fitness room only 2 things in it a treadmill and a bike

free breakfast, location to tinley park

i liked the staff, the room, and breakfast was great for the price.

breakfast was suppose to be included according to making the reservation. none!

the kitchen and outside overflowed

breakfast close to early

it was by a casino

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

breakfast wasn't exceptional ud83dude15 they could've done better than bread butter cereal milk

no buffet breakfast

light breakfast

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

the bed was nice but the breakfast could have been a lot better

my only disappointment was that the washer in laundry area was out of order

the breakfast was bread and cereal worst free breakfast i've had a hotel. horrible selection.

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

parking breakfast clean

breakfast looked good until i got closer

the location was great, with the new casino and some good restaurants nearby

fresh excellent breakfast offerings with plenty of coffee

did not have breakfast

of all, i never really eat breakfast in the morning time and hotels simply because they never have what i eat

as well as the fact that breakfast is not free

the breakfast was good and hot.

great staff...rooms and breakfast ud83dude01

clean rooms....great breakfast ud83eudd5e

great rooms..... breakfast and staff

dive bar style casino in lobby; felt like a red roof inn. should be a 1 star place.

wood floor in kitchen

dive bar style casino in lobby; felt like a red roof inn. should be a 1 star place.

the breakfast could be a little more better

kids running up and down the halls till at least 10 pm

we stayed for a week and where told that there is no room service due to covid

room service didn't want to give us an extra chair. however not all rooms were booked

not a lot of amenities though you could order room service

free parking !!!

#2, free parking #3, excellent computer center #4, most friendly staff #5, spacious 2 queen bed

the free breakfast was delicious and included a wide selection of choices

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was good as

the gym was well equipped and new

the room was a nice king room, breakfast was pretty good and quiet

was able to have an early check in time and the breakfast was good

a worker went and opened the door for me when she saw my hands full with breakfast

breakfast

clean and close to airport. good breakfast. clean rooms friendly staff

swimming pool was perfect

location and has a pool.

the staff were amazing and helpful. they also allowed me late check out.

modern design, nice staff, breakfast, very clean, close to downtown and university, close to chinatown and restaurants, clean,

very nice size rooms, incredibly clean. they had a very nice continental breakfast as well.

plenty of breakfast options for

the continental breakfast was delicious, with both hot and cold items including eggs, cereal, fresh fruit, lots of

the room service was good though

quiet, wifi and close to everything.

wifi fast

no room service during my 4 nights stay

wifi was a bit wobbly, but several networks to choose from

we were able to do an early check in as we arrived very early from the airport

breakfast was good recommend bacon and sausage and eggs separate .

the room was absolutely amazing, it had a little kitchen which was perfect, a little couch inside the room as well which was nice to be able to sit

also, the breakfast was really good as well

over 2+ hours, pool jets were not working making the pool cloudy and stagnant, peloton in the gym was unable to connect to internet and was not usable, tv in room would not turn on and

room service closed at 10 pm

breakfast on the rooftop was amazing. staff was super nice, helpful to the kids and friendly.

we also had called front desk and room service just simply for some plastic ware and plates so we could use the microwave and warm up

breakfast on the rooftop was amazing. staff was super nice, helpful to the kids and friendly.

service for example there was no room service to replace towel or coffee or shampoo

the gym and laundry room were very useful

only having access to the floor i was staying on, breakfast area, the pool area, and the washing/ gym

nice gym, good breakfast, nice pool

staff great. free wifi, laundry and breakfast.

free wifi

clean modern large room loved that the gym had a peloton

the other guests, basketball tournament there and the kids were pigs

roaming halls harasses my kids

charge for room service and food only available from the deli downstairs

more people there than i expected, mostly due to graduations, we had a family with several small kids placed next to us, the baby cried during the night

a switch up in the breakfast

breakfast

convenient easy to get to. and great pool

the laundry room is clean

the kitchen staff was nice

only thing i could suggest would be some basic options for the kids for food

the bar had great drinks and the 24 hour convenience/coffee area was great

gave me a corner room and wifi upgrade when i told them the friends that i had thought were coming to the marathon to watch

the evening away, and returning after 9pm the room still had not been cleaned or the coffee bar

only thing we noticed was that the chairs down in the bar area were absolutely filthy

quiet. accessible to highway, early check in. cleanliness. tvs windows

location to casinos!

staff was friendly... close to casino

were friendly breakfast was included with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was working and coins for the machines were readily

the website it says a heated pool however the water in the pool was cold but the room was warm

was great,i just wish the pool was heated instead or in conjunction with the heated room where the pool was

room was clean and quiet with a well equipped kitchen

but totally unexpected was the kitchen

the room is clean, smells nice, the staff is nice, the breakfast is descent, fridge in room.

location, clean and updated room and breakfast.no

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

breakfast

they should serve hot breakfast to all guests

it was very clean and the breakfast was good .

the pool was locked but i understand the reason why.

i liked the cleanliness of room and the breakfast

great breakfast and location

i didn’t like the breakfast choices.

operation of the pool was unorganized it was no way to keep only 15 persons in that area when people we allowed to

the pool was nice even though it was small

very clean environment, rooms very clean and so comfortable, great breakfast ud83dudc4c

clean, great service, excellent breakfast

pool and the room

and hit the road home told the kids to put everything we took in the room i’m the laundry

behind the reception desk was laundry room having door towards reception desk

breakfast choices close the door to the laundry facility

i also was able to do laundry before leaving, that was great

laundry, people

the pool was nice, the rooms were great, the staff was helpful!

whether it s breakfast or a drink at the bar in the evening, they are fantastic

the room, pool, exercise room all too shelf

the pool & hot tub were dirty. both need to be drained & clean, especially the hot tub.

unfortunately because of all this coronavirus we're unable to get room service

breakfast and the pool

breakfast was good. rooms were neat and clean. hot pool was small but great for kids indeed.

very clean and great breakfast

they love the pool, its always clean and not very crowded

heated pool was great

breakfast wasnt up at 6 a.m. like told.

staff, room, breakfast, building, & pool were all great, i would definitely stay there again

room was incorrect , we were place directly next to the laundry room where they had work being done so it was loud noise each morning at 8 am

pool not being open but not staff fought

their pool and jacuzzi were still out of order!!

liked that the you had workout equipment in the room and the gym was big

$100 pet fee was a disappointing surprise.

would like continental breakfast

i don’t eat breakfast

booking said pets allowed but nothing about about the surprise $100 non-refundable pet fee

everything ... space, location, food, gym

there were many options available at breakfast

wish there was a bar on site

breakfast and it’s close to blue and pink line metro with few mins walk

a food hall, gym, decent free breakfast

the housekeeping service every day was nice, the pool was really clean and welcoming.

not really. when we arrived the pool was closed for maintenance but opened the next day.

pool was down for maintenance although nobody was doing anything to it

i came for the pool on the hottest days which was down 2 of 4 days i was there

pool was a little small...