parking no waffles on my 1st morning here

there was no fitness center as advertised

breakfast is poorly managed

breakfast and very professional staff.

fitness room only 2 things in it a treadmill and a bike

it was by a casino

free breakfast, location to tinley park

i liked the staff, the room, and breakfast was great for the price.

the room serves, the breakfast

breakfast was suppose to be included according to making the reservation. none!

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around people blowing their

i do wish the hotel served hot breakfast

very clean , staff is magnificent,(breakfast)

lovely staff, able to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

to me and they were able to print it. great breakfast nice waffle machine

light breakfast

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices (laptop and cell

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

berter breakfast choices.

vagrants sleeping on the laundry room floor

it was during covid the breakfast was suspended so i would of like a coffee pot in my room

fresh excellent breakfast offerings with plenty of coffee

the location was great, with the new casino and some good restaurants nearby

breakfast was meh

breakfast looked good until i got closer

hot breakfast every morning

we had to pay for our breakfast so it wasn’t complimentary.

didn’t like i couldn’t eat my breakfast in the room

clean rooms....great breakfast ud83eudd5e

as well as the fact that breakfast is not free

great rooms..... breakfast and staff

she allowed us early check in which what we looking for after 8hours drive from toronto

customer service an the breakfast

there was no complimentary breakfast

very clean very helpful staff an the breakfast ever morning

no breakfast on weekends

this location has parking for my truck

i like they have an inside pool!!!

pool

the pool and exercise room were and added treat for me to spend time with my granddaughter

pool was freezing cold

the pool is nice and clean

they should serve hot breakfast to all guests

great breakfast

nice dining room, fresh and hot complimentary breakfast each day

gym available, elevator to upper floors

location, clean and updated room and breakfast.no

i brung my kids so that they could swim

kids were running the hallway at 9pm

i book the hotel, it listed a conference room and indoor pool

each room came with a magazine of things to do in chicago so me and my kids enjoyed reading it together

pool was closed.

i also was able to do laundry before leaving, that was great

breakfast choices close the door to the laundry facility

laundry, people

behind the reception desk was laundry room having door towards reception desk

only reason i believe it was clean is because i caught i glimpse of the laundry being done

the location & the pool

the staff were nice and the lobby was clean. my family enjoyed the pool area.

cleanliness and poor breakfast

one is very disappointed breakfast and one star

breakfast

used the gym, the pool, and had a great breakfast! comfortable, clean room.

used the gym, the pool, and had a great breakfast! comfortable, clean room.

the attendant for the breakfast was overly aggressive and harassing

the pool was closed and it was a cold bagged breakfast. neither of which i was expecting.

didn’t eat breakfast there

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

hot food(bacon/sausage and biscuts and gravy)pool was nice for lap swimming/small but efficient fitness center/friendly

love that it comes with breakfast and the room was clean and the pool

pool was open breakfast was great and it was clean and comfortable.

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

breakfast was great also

the breakfast was ok but i understand why they doing it that way

i didn’t like that the gym and spa area was closed.

comfortable bed and large room with all of the kitchen amenities needed

also there is a big pink stain in the carpet in front of the bed an cabinet was broken in the kitchen part pot wasn’t clean

we liked the 2 beds plus pull out couch so the kids didn’t have to share

breakfast was good

breakfast was exceptional

the pool provided a nice place to cool down on a hot day

the breakfast was great my only suggestion is they should have more meat options for example turkey

nice fitness center on sight

indoor swimming pool

breakfast options & friendly staff

staff at night the woman that worked in the kitchen was touch my kids plate and food and it’s a nasty glove that she was touching everything with

breakfast, pool, fitness room. i loved the mouthwash.

decor was beautiful and they have a bar and outdoor patio area with a fire pit

the staff is always cleaning, and even allows gym use (one person at a time, cleaned in between

very large room, great breakfast

pool could be cleaner

breakfast was not so good, but everything else was good

breakfast

more in fitness room.

over slept breakfast

the fitness room had some sort of black mold growing on the side of wall

area is degenerating. some areas are nice. pool area is being worked on.

staff was friendly, free breakfast, and affordable

i didnt eat the kids liked it

the elevator was broken so good luck if you had a lot of luggage or small kids and were unlucky enough to be in the 2nd floor

great breakfast

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

clean, comfortable rooms. great breakfast. very, friendly staff.

the breakfast was amazing and complimentary

i like the breakfast. there were enough items to make a full, delicious meal.

breakfast was also excellent with a great variety.

the hotel was immaculately clean, breakfast was great and the location was perfect.

quiet. accessible to highway, early check in. cleanliness. tvs windows

location to casinos!

staff was friendly... close to casino

location, coffee available outside of the breakfast area.

we did not get breakfast either morning if our stay due to the renovations taking place

advised of late check out upon arrival, approved, then rescinded at check out

the breakfast

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call out i have wait until tomorrow, once tomorrow came ask for towels agin i revived

we meet, we believe he was the pool custodian

weren't offered a kitchen menu upon check in and the doubletree alsips website is

lot of unsupervised kids all over an strong smell of pot all around the hotel.

did not like that the room service were not answering 15 minutes before it was to end

the pool was the most fun

think that some of the dishes in the kitchen needed more cleaning as a cup i had with water had an old piece of lettuce stuck on the rim

the laundry room is clean

they allowed a little early check in.

convenient easy to get to. and great pool

location and staff, pool

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

very good gym.

bathroom had a rainfall shower, our room had a little gym setup in it, the bed was comfy with fluffy

was the only free breakfast offering, everything else required payment

$100 pet fee was a disappointing surprise.

breakfast was great

the pool needs to be cleaned more often.

love the pool area

hated i was across from laundry room

very friendly staff, great breakfast, clean. good beds

there was nothing i didnt like our son loved the pool.

nice big clean rooms. fantastic staff. extremely helpful. laundry machines an added bonus.

complimentary breakfast was terrible.

the pool was not open, and the laundry facilities were also broken on the floor

didn't work pool wasn't working hallways to the room were dirty i know they're under renovation but for the

received a room on the ground floor with parking outside my window and next door to the laundry which was in use through the night

early check in. room was clean and smelled fresh.

very clean rooms. also breakfast was good

the rooms were very clean and the breakfast was delicious.

nice breakfast

breakfast was nice and simple

breakfast was good

it was excellent but the breakfast stood out.

what i did not like.... nothing except a fresh fruit bowl for the season added for breakfast.

better selection of breakfast items

excellent customer service, good selection for breakfast and pool available

the pool was quite small and crowded.

they have a pool and gym, which i did not use

only hotel i go to with kids

breakfast was great! everything was great!

gym small. thin walls. could here people too much.

the pool and gym were closed.

only complaint i had about the facility was how cold the indoor pool was

not really. when we arrived the pool was closed for maintenance but opened the next day.

it was sheets sent on top of the kleenex container so i pool want to blow my nose

pool was down for maintenance although nobody was doing anything to it

clean, comfortable and well maintained. decent breakfast. this what a 2.5 star hotel should be.

room service was awful my room wasn t cleaned or linen changed on saturday

otherwise, the continental breakfast was ok

nice room size, comfy bed and good wifi

comfortable bed, excellent wifi

hot breakfast and clean & comfortable room

breakfast was very good

clean, comfortable place. nice breakfast. pleasant staff.

breakfast offerings had a good variety for all most plans

at breakfast, i had to leave the room because the staff member that was responsible for the area was

great breakfast.

room color scheme, pool area just right for little kids and breakfast was amazing

manager was very rude about a late check out i was traveling with my family and kids and need a little more time and she

friendly staff, great breakfast buffet and clean rooms

extremely friendly staff and great breakfast

the pool is a little small and there isn't a jacuzzi or free coninental breakfast!

food at the bistro bar exceeded my expectations

exceeded my expectations! pool clean, room clean, everything was good.

pool was out of order

the indoor pool was ice cold.

pool was under maintenance and i wasn’t told until i got there and paid

the pool area was clean and large enough to hold our group

it was great other than the pool being closed i was very samm disappointed ☹️ about n that

staff was very friendly, rooms were very clean and a nice size, and breakfast was excellent every morning

unheated pool.

kids loved pool and it was actually warm when it was cold outside

warm not as hot i was as i would like very well stocked i love the fact of the bigger fridge and kitchen area breakfast was simple omelettes sausage mcmuffins oatmeal cereal yogurt and the usual

was surprised with the mini kitchen setup

had a blast at the pool and outside seating was

the room was incredible and it had an actual kitchen (minus stove)

liked the room and the free breakfast

good breakfast and location.

the fitness room had a variety of cardio machines, dumbbell rack set and weighted balls

delicious hot, free breakfast every morning

the breakfast was not the best.

breakfast and the fitness center.

too small pool. should have made it a jacuzzi.

the room was nice and the breakfast was good

the pool and fitness area were very nice and clean

breakfast was very good and the hotel was nice and clean the staff was helpful and professional.

dive bar style casino in lobby; felt like a red roof inn. should be a 1 star place.

good sports bar in front parking lot

needs to be renovated and not have a casino which attracts shady people

dive bar style casino in lobby; felt like a red roof inn. should be a 1 star place.

at least 300 kids running all over the hotel and hotel parking lot all night being loud

that i had a smoking room and they let me do an early check in

staff was friendly and made sure our room was ready for early check in, as we had to be at a wedding shortly after check-in

staff, beds, wifi, laundry facilities

great staff, early check in. cleaning people also very friendly.

nice friendly staff room was nice & clean had all utilities in the kitchen for cooking

pool was clean and warm

the pool was very nice

they also said that the included breakfast was excellent

breakfast was great, turkey sausage wasn't apart of the buffet

breakfast was hot and tasty

the swimming pool

price, staff, continental breakfast, hotel

the pool was still not opened and the breakfast was less than stellar

recommend and will stay here again liked that there was restraunt and bar in hotel,nice morning breakfast

nice staff....great and clean rooms.....great breakfast...

parking good staff clean room

garbage full outside young kids checking me in didn't know how to got charge two deposits dirty

parking was good ,elevator was clean

parking was just ok.

pool was not open, we had hoped the children could have been able to swim

our stay there was a pool incident and they had to drain it

no dislike except would had like to see more healthy choices for breakfast.

very friendly, clean and comfortable. great breakfast.

couldn't use the pool due to covid-19

and the breakfast is still available

also, the breakfast was superb

wasn't up for breakfast.

beds are amazing '' lol breakfast is not too bad either , staff is great & friendly as always '' love it here

breakfast was great room very clean people very friendly

breakfast was good, nice selections

friendly people and good breakfast

room was spacious, very clean and breakfast was delicious

pool closed

i wish the pool facility was open a little longer.

i like the staff they’re so helpful and friendly i like the business centre and the laundry

spa tub was dirty and did not work

the gym was close

spa tub was a little small. it should be separate from the bathroom.

the bed was very comfortable and loved the in room spa tub.

wifi connection did not work

loved clamente the shuttle driver!very nice & helpful!

were supposed to have 2 queen beds but we only had 1 for 2 adults and kids

were supposed to have 2 queen beds but we only had 1 for 2 adults and kids

room service not always on time, and tray often incomplete

staff/costumer service/clean/breakfast was good also

with a variety of foods offered did not use the swimming pool but it looked clean and inviting laundry was working and coins for the machines were readily available from reception rooms were

even though only staying for 3 nights, awesome to have own kitchen

what floor would i want my room, i informed the team member whatever floor was closer to the pool and he said first, so i went with the first floor and returned ay 3 o clock for check-in, i

we loved the suite & the fact that we had a full fridge, stove, pots, pans & everything kitchen to make & store meals right in our room

the breakfast. the fruit and bread was old.

to hollywood casino amphitheater plenty of parking very friendly staff great hot

the kitchen staff was absolutely amazing and very helpful with getting me warm milk and a vegetarian

the swimming pool and the hot breakfast. also, the hot water in the shower was very nice.

it was a bummer that the pool/jacuzzi was closed due to covid 19 however my bd & i

the pool was closed

pool was smaller than it appeared in the pictures

pool was locked, but water looked murky, which is why we didn't ask about it being locked

breakfast was very good, location excellent for where we had to go

pool can be very crowded and there seems to be huge groups coming in to swim.

no breakfast

the continental breakfast had a big selection

need some toast with breakfast instead of only cinnamon buns

the breakfast was good

breakfast area was really really clean

i first went to the sports bar there was no one there to greet us and we stood there for 10

the casino was fun

hotel casino , bar agreable, grand parking gratuit.

food at restaurant /sports bar was very good

room and casino

small pool. no hot tub.

small pool no hot tub

in the fitness center the dumbbells set is incomplete: only 1 dumbbell (not a pair) - 15#, only 1 - 20#,

clean place indoor pool gym ok breakfast

breakfast starts late for people on the early schedule

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

not much options for breakfast

breakfast was great!i

oh and the staff was rude & there was nowhere to fill up water other than the sink or in the fitness center, which that water machine definitely has never been cleaned as the water tasted

room was clean and bed was comfortable breakfast was nice

bed to rest on fridge and microwave to warm food whenever we like yo eat breakfast was

dryer was not working in laundry room.

comfort but need better comp breakfast.

breakfast could include a little more

clean and in a good area had good complimentary breakfast friendly staff and customers

they even have an on site laundry for guests

it was soothing and comfortable very pleasing and breakfast was okay laundry room fantastic

what i paid at motel 6 i paid for the ramada that was exceptionally clean and indoor pool only the ramada was

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the manager phoned the receptionist and said “it looks bad” for paying customers to

it’s always huge, clean and laundry on site

laundry machine didn’t work add the staff was not friendly

breakfast was adequate, with oatmeal, granola bars and muffins

the kitchenette and laundry

the room was great. it was grab and go breakfast, would've loved some eggs.

clean and spacious apartment, friendly staff not bad breakfast, which is included in the

very large room with a full kitchen. very quiet room. close to the airport.

the service in the bar was terrible. took forever to get food.

the shuttle driver and all other staff were friendly, courteous and helpful

helpful especially during the rain storm the morning we were due to check out, asked for a late check out, done with a smile without any hesitation i was accommodated, excellent customer

had no pool for the kids and it was in the ghetto, i was unhappy with my stay i will never stay

the noise continued until 1am coffee bar was

shuttle service to airport

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

free shuttle service/friendly, attentive staff/hot breakfast

free breakfast!!

also, easy access hotel shuttle