the location & the pool

was not a fan of the breakfast menu

checked out around 9 am and didn’t see any breakfast but i did enjoy my cup of coffee on my way out the door

one is very disappointed breakfast and one star

it could've been better breakfast

this location has parking for my truck

no breakfast - was advertised no coffee

no breakfast on weekends

customer service an the breakfast

slept through breakfast

like the breakfast and how they treat me when i when to check in and out nice place nice

love that it comes with breakfast and the room was clean and the pool

staff was amazing i came on a sunday an needed an early check in due to going to a concert, they were very busy but made accommadations for me to do

staff, comfortable bed, breakfast

the breakfast choices were equal to many other more expensive hotels

location and the free, hot breakfast.

i would recommend more breakfast food options but overall i had a great experience

location, free breakfast and parking and laundry facility

i didnt eat the kids liked it

dirty napkins under the bed, a water bottle and a kids toy

there were people all in the hallways yearling talking pound letting there kids run up and down the hallways just doin too much and i'm a regular at this hotel never had to

i had to rush and get my kids out of the room

i used the pool, gym, and outdoor patio area

know how to talk to people the the talk black men was ver disrespectful and i will never bring my kids or my family

worth the stay was to expensive for everything to be closed

he was personable and took the time to get pools toys for our boys

pet fee was $100!!!

the breakfast was great

very good gym.

everything the breakfast was even good

would like continental breakfast

pool and jacuzzi was not operational

the pool was not open, and the laundry facilities were also broken on the floor

the pool

they even have complimentary breakfast with a lot of options to choose from

i didn't take advantage of the breakfast.

i came for the pool on the hottest days which was down 2 of 4 days i was there

not really. when we arrived the pool was closed for maintenance but opened the next day.

the housekeeping service every day was nice, the pool was really clean and welcoming.

it was sheets sent on top of the kleenex container so i pool want to blow my nose

inside pool is a plus

pool water was very dirty in the evening, the kids were disappointed as we decided not to swim

breakfast was great! everything was great!

to be honest, my only complaint is very minor. the hotel pool rules stated that there are

gym small. thin walls. could here people too much.

we had 4 kids and they just wanted the pool

they didn't tell us about breakfast, wifi password, etc

nice room size, comfy bed and good wifi

- breakfast varieties were ok - room service made the room every day.

room service was awful my room wasn t cleaned or linen changed on saturday

on the bed and the other in the bathroom) - room service only do the beds and bathroom, and do not even vacuum the room or tidy it

there was also breakfast in the morning that was good

the rooms were very clean and the breakfast was delicious.

plus the breakfast was so good

just that due 2 the corona virus mess the pool n breakfast had been closed

breakfast was very good. location was perfect.

this hotel was in a good location, clean, and had a great breakfast

we did not like that the pool was an open and the food is not great.

nice breakfast. friendly staff.

clean room and facilities. traveled with 3 children under 10 yrs old,loved the pool!

it was excellent but the breakfast stood out.

breakfast offerings had a good variety for all most plans

quiet and clean. nice breakfast. staff nice and friendly. would stay again.

good breakfast

the breakfast was very good and the room was comfortable and clean

hot breakfast and clean & comfortable room

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

my room i wanted a private room with a door or it and a kitchenette because i was traveling with kids and i needed a separate room and kitchen

needs to be renovated and not have a casino which attracts shady people

desk was a little stressed but they were friendly and took care of the noisy kids running up and down the elevator

dive bar style casino in lobby; felt like a red roof inn. should be a 1 star place.

at least 300 kids running all over the hotel and hotel parking lot all night being loud

pool was small and dirty

room is more like a suite with a fully equipped kitchen

but totally unexpected was the kitchen

we loved the suite & the fact that we had a full fridge, stove, pots, pans & everything kitchen to make & store meals right in our room

breakfast was wonderful both mornings

it has parking. the staff was nice.

the breakfast could have been better

there s no room service

horrible lighting in the room, view of the parking lot so natural light wasn't even an option without welcoming everyone outside to stare into

the fitness room was the worst i had ever seen, no ac, no one had cleaned it in probably over a year or

it was by a casino

fried eggs or scramble you should be able to take your food to your room i don't want to eat my breakfast around people blowing their

everything was great i just wish the breakfast was back.

i liked the staff, the room, and breakfast was great for the price.

time you all serve breakfast 6:30 am is late for the people that have to be at work at 6 am

i appreciate how clean the rooms were and i enjoyed the breakfast and the kindness of the staff especially the front desk clerk

pool was smaller than it appeared in the pictures

pool was locked, but water looked murky, which is why we didn't ask about it being locked

the breakfast was very nice

very clean environment, rooms very clean and so comfortable, great breakfast ud83dudc4c

the breakfast had a lot of options for everyone, we loved strawberries jam for our pancakes

i do wish the hotel served hot breakfast

light breakfast

breakfast could have been better

to connect your playstation4, coffee and tea maker in room, kitchen included, breakfast offered, gym in building, total privacy, and lovely decor in rooms

no buffet breakfast

the power also went out in the laundry room downstairs, the manager told me i must be using high powered devices (laptop and cell

i hear breakfast included,i am expecting a real breakfast,like eggs,sausage,coffee,waffles etc

the breakfast was bread and cereal worst free breakfast i've had a hotel. horrible selection.

clean facility and they kept their word that they had breakfast

parking breakfast clean

hot breakfast every morning

breakfast was good

the breakfast was good for the value.

fresh excellent breakfast offerings with plenty of coffee

the location was great, with the new casino and some good restaurants nearby

the breakfast is great

the breakfast was good and hot.

breakfast and how clean it was.

didn’t like i couldn’t eat my breakfast in the room

clean rooms....great breakfast ud83eudd5e

kitchen

best part about this hotel was it was near hollywood casino amphitheater and they generously open their doors to the local bugs to stay in their rooms

breakfast was wonderful

did i mention that our two children loved the swimming pool

the breakfast was good my kids enjoyed it and the kitchen staff were friendly

the room was great, loved fitness center and pool

family friendly, we got to our room and my kids ran to the bed and i immediately got a call about the kids running it was literally 2 minutes

staff at night the woman that worked in the kitchen was touch my kids plate and food and it’s a nasty glove that she was touching everything with

i love the pool i love the beds i love the staff i love everything pretty much

great breakfast, eating area and breakfast

clean, comfortable rooms. great breakfast. very, friendly staff.

breakfast was good

the hotel was immaculately clean, breakfast was great and the location was perfect.

breakfast was outstanding and the staff people were great

the breakfast was amazing and complimentary

the pool wasn't working.

and the pool not being open for the kids, the breakfast was nothing and it could be better

breakfast was good

needs to fix elevator pool

breakfast

the breakfast was good

no breakfast

we went out for breakfast.

need some toast with breakfast instead of only cinnamon buns

the continental breakfast had a big selection

(breakfast) the morning manager was less than attentive

advised of late check out upon arrival, approved, then rescinded at check out

location, coffee available outside of the breakfast area.

not clean we had one set of towels for one person to shower when i ask for more the said the laundry lady call out i have wait until tomorrow, once tomorrow came ask for towels agin i revived

free breakfast

nice, clean fitness center

clean place indoor pool gym ok breakfast

so spacious and very clean. breakfast was great.

small pool. no hot tub.

the breakfast served for great!

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

the wondering of random people near the parking lot

told shuttle was available 24 hrs

small pool overrun with kids

small pool and gym were still a welcome sight

pool was a little less than what i expected

in room that's not good wifi was confusing

no continental breakfast, no computer room (business center), no pool

laundry machine didn’t work add the staff was not friendly

me and my wife got asked to leave the lobby after sitting down for 5 minutes or so waiting on our laundry, the manager phoned the receptionist and said “it looks bad” for paying customers to

the room felt very dirty and laundry never dried the clothes i spent over $10 to get one load to dry and it never dried the

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

the breakfast was not

there were kids screaming and running up and down the hallways all day and night

breakfast didn’t have a lot of options

i brung my kids so that they could swim

in the tub breakfast very limited, just waffles & cereal carpet needed vacuum have to bring your dirty towels

the pool was a little smaller than i imagined

i liked the cleanliness of room and the breakfast

it was very clean and the breakfast was good .

i didn’t like the breakfast choices.

pool

location, clean and updated room and breakfast.no

location and breakfast.

both location and breakfast was great!

the eggs and sausage could have been a bit warmer. otherwise, breakfast was fine.

breakfast

it was in a great location and the breakfast was delicious

there wasn't no pool or fitness room like they show on

, cleaning staff were very efficient they were fluent in spanish which helped my parents, breakfast was delicious and room was very clean employees do an outstanding job, great parking lot

was very close to where i needed it to be and the breakfast was included in the stay which was pretty good

bed to rest on fridge and microwave to warm food whenever we like yo eat breakfast was

i also was able to do laundry before leaving, that was great

only reason i believe it was clean is because i caught i glimpse of the laundry being done

behind the reception desk was laundry room having door towards reception desk

and hit the road home told the kids to put everything we took in the room i’m the laundry

laundry, people

would have liked to have a decent breakfast but none was provided.

bed was amazing and kitchen was nice i liked everything..

breakfast

i really liked having a kitchenette

vending machine, laundry room if you need to wash

it was a cold night and kids with me i felt helpless

breakfast was horrible, the kids wouldn't even eat it

breakfast can be much better and the coffee

there was no breakfast as advertised

to stop hiding behind covid and start serving a better breakfast rather than coffee and granola bars

when we got back we had to wait another hour with 2 little kids

that it didn't include breakfast with the price of the room.

hallways was clean neat didn't hear not one noise everything was working in good shape smell good breakfast was great fresh

beds were really comfortable and chuck the shuttle driver was very nice

to the airport, accessibility to a free airport shuttle

staff was very accommodating, hot breakfast was great.

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

great location, great breakfast, comfortable beds, and a bathtub to boot.

breakfast was good, loved the location

customer service and everywhere was so clean. their breakfast is good

i wish it had a pool

staff food pool

not enough staff working in the kitchen for the free breakfast

kitchen, it was wonderful

at was empty) and one in the kitchen

clean, economical, decent hot breakfast, quiet , reliable shuttle, solid internet

early check in

gym was ok and good location near to the midway airport.

the gym is 24/7. breakfast was good. room was clean. had no problem.

breakfast was given in a bag no meat no gym no pool

arrived about 2 am with several kids

the airport) indoor pool daily breakfast

was on the second floor and the room next to me was very noisy because it was a bunch of kids having a birthday party and they were in the hallway screaming and slamming doors

were black kids -( about 30 of them) that took over the whole pool the entire night we were there

clean, easy check- in/check-out, nice selection for complimentary breakfast, and an on time shuttle to the airport

rooms were very clean, staff were amazing, and free shuttle trips to and from the airport and train station

the pool was closed due to covid restrictions.

access to a guest laundry room

i was able to use the pool for an hour and although not as warm as i had hoped it was nice to have it 'booked' for just

location is 5 minutes from the airport, efficient shuttle system

was close to the midway airport, had a shuttle that would get me there in time for my

great staff, convenient location, airport shuttle and nice room

the shuttle

the shuttle was very convenient

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

my kids did not swim very long because of it

were a little disappointed with the pool situation, very strong chlorine smell and the space was small

and there s a cool sports bar right across the street at another hotel

no room service.

just think the room service menu should have more variety

quality free breakfast, great airport location

breakfast was good

no, the hotel was nice,shuttle was on time, room was quiet

the hotel was not offering room service or daily cleaning at this time

got the best service the only thing i didn't like was the breakfast i had to take medicine and i can't have bread or

the shuttle to midway to hop on the orange line is a real +

the hours of the pool and the breakfast

everything ...the room indoor pool

clean, great linens and pillows...bed very comfy. i so appreciate the shuttle service to midway!

bad kids ran the hall all night

good room service, complementary airport shuttle, and complementary breakfast

the location was great and the fact they offer shuttle bus to hotel

the location was great. i didn't go down for breakfast.

room, the free shuttle service from the airport, the breakfast

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

convenience of the airport shuttle which allowed us to even get the train then

roomy, nice bathroom, room service, glass glasses.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

the fact that room service was not available

plus the proximity to midway airport was great as was the shuttle which ran every 20 minutes

on prior reviews we chose this motel for my husband to stay in after a golf outing - location, budget friendly, convenient and it was extremely clean

clean and close to cog hill golf

had a golf outing and wedding reception and this was perfect location

there was a guest laundry room so i could do my laundry

room was clean and comfortable, staff was very friendly and efficient at check in / out and the breakfast provided was a plus

comfort but need better comp breakfast.

they even have an on site laundry for guests

breakfast only till 9 am

quiet. accessible to highway, early check in. cleanliness. tvs windows

location to casinos!

staff was friendly... close to casino

swimming pool was nice and clean the staff was excellent , and the booking staff made sure we had what we

breakfast could have been earlier. needed to get on the road early

pool needs to be cleaned more often.

they also use heavy laundry detergent because they have pets whatever they used on there bed sheets i itch the whole

they allowed a little early check in.

great staff....clean and quiet rooms and great breakfast

the breakfast could have been better.

the hot tub in the pool area jets were not strong at all and some of the jets didn't even work

used the gym, the pool, and had a great breakfast! comfortable, clean room.

the breakfast was exactly the same every morning

the pool was out of order...

also there is a big pink stain in the carpet in front of the bed an cabinet was broken in the kitchen part pot wasn’t clean

the staff was friendly. breakfast choices were great.

we liked the extra space with the kitchen area and full refrigerator

i didn’t like that the gym and spa area was closed.

the gym had a nice variety of equipment

breakfast was really done well

only say beds a little small but most definitely what was needed us to relax and swim with my kids

the pool was closed

would suggest a better breakfast hot food selection

that means if i wanted the bar lights on but the other ones off i couldn't get that

the open bar in the lobby

breakfast was served like take out to respect social distancing measures

breakfast variety was outstanding! happy that they were still observing covid safety procedures.

decor was beautiful and they have a bar and outdoor patio area with a fire pit

the pool place

pool and hot tub were a hit for both the adults and kids

the outdoor space was also pretty nice but someone had it reserved for kids party so we had to come back inside

pool and hot tub were a hit for both the adults and kids

whether it s breakfast or a drink at the bar in the evening, they are fantastic