only drawbacks were a very modest breakfast and loud doors that other patrons would let slam in the middle of the night

i made the reservation, i asked if early check in would be possible

thankfully no kids running up and down the halls

some kind of breakfast could have been provided. also, the towels were not very high quality.

breakfast can include more items.

the pool was clean and the main reason why we stayed here

the pool was packed

having a bar and restaurant attached to the hotel

property, bar located next to the hotel, so it sometimes gets a little busy

pool was nice and heated

fitness room was nice

allow early check in when availble. kindly check in person.

we have kids and grandkids in elgin and this is the perfect location for us to stay

rest everything was good breakfast and rooms

breakfast was awesome

front desk was friendly and the pool was a plus for our visit

there were no towels at the pool but the front desk had a few to spare.

pool was great nice layout to be able to relax by the pool

the location and the staff are great. so is the pool, gym and court yard.

meat at breakfast but had waffles, eggs, biscuits and sausage gravy, muffins, toast, yogurt and fruit

loved how roomy the hotel room was with the two bedrooms and having a kitchen was a big plus it was affordable too

the door card kept demagnetizing. the breakfast options were poor.

not enough breakfast options

appointed modern room with small kitchen

table lamp was not working and the kitchenette light was not working

the breakfast was good

i liked that it wasn't too far from the elgin boat casino. or from the highway.

they allowed an early check in due to my power had been out for 2 days and needed some place to go quickly

decent clean room with hot breakfast. definitely would stay again

made sure they had breakfast available 30 minutes earlier, because team had to leave before breakfast started

little store, free laundry, kitchenettes

convenient and cost effective with the full kitchen.

complimentary laundry

gym is the second best of any hotel i've been to

couldn't wash my laundry due to a woman washing 10 loads having no consideration for others

toaster in breakfast area didn't pop up

lousy manger rule about breakfast not allow bring room

could have catered for non meat eaters at breakfast a bit more.

has a pool and does breakfast

breakfast was awesome

the breakfast was good and fresh and i loved the pool

the pool was also nice and clean

pool is smaller than it looks in the picture but it was nice

pool was very small

was very friendly, room and hotel were clean, and the breakfast was good

very pleased with everything - parking, reception area, promptness and kindness of staff, cleanliness of my room and general

hotel lobby very nice, great bar area

wanted a room with a whirlpool there was no room service and no chef

was very polite and kind everyone greeted me i remember one of my kids even asked me”do they know you

lounge and bar area

you need cozy staff is absolutely wonderful free coffee downstairs sometimes snacks workout room laundry we love it we have been looking for a house for a year now been going to hotel to hotel

all staffs are very friendly, clean room, large space, kitchen and microwave equipped, wide-variety of breakfast, easy access to ord airport, woodfield

the room was perfect, kitchenette was clean and had everything that was needed

my partner and i loved the kitchen!!!

i could put stuff in to keep cold and food to put in there to cook and i also liked that it had a kitchen with a stove top so that i could cook my own food and a dish washer and dishes to use and

breakfast. 24/7 reception service

not the typical continental breakfast from years ago and maybe from a cut rate establishment

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

breakfast just ok. juice all watered down.

beautiful hotel and room great breakfast staff was nice

clean quiet and good breakfast

breakfast was excellent, great choices for food selection

liked the fact that this hotel had a good complimentary breakfast and that the hotel's location was convenient for us on our trip east and back home going

was strange that the pool closed before the gym

nice pool and gym

i enjoyed the free breakfast, and the gym.

nice desk and mini bar w/sink and refrigerator and coffee service

wish breakfast would have went to 11am and pool till

the pool water was so cold should be better heated

the breakfast had a good variety and i was impressed they had almond milk for cereal

sparkling pool, well decorated,

also, if this was a normal visit, we'd have been very disappointed to see an outdoor pool

asked to take out trash and stuff outside the room which was very inconvenient especially with kids

the breakfast

great room and pool

room have everything that need for long staying. good free wifi. good breakfast. nice location.

the breakfast was very fresh

i smelled the breakfast but didn't see it nor did anyone offer lol

pokeman gyms and nice place to stay

gym was mostly all broke. bad smell on the room

the bar was closed during my stay

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

from highway, super comfy bed, clean facilities, on site bar and grill

pool was small but at least they had one and it was working

my husband enjoyed the fitness room

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

was there with my kids the whole time i stayed and it smelled so much like weed and cigarettes

love the hotel love the price love that there's no pet fees

kids were horrified

my kids found trash under the bed

the cleanliness is outstanding, the breakfast is good, the staff are friendly, and after having arrived at night, the morning view of

location. nice and quiet excellent breakfast

pool is small

there are to go breakfasts if needed along with a well stocked diverse continental breakfast

i really appreciated how nice the gym was

breakfast was very nice

breakfast not very good. ended up going to ihop for the second & third day of our stay.

machine stuck and clunked so i only used for a minute instead of working out as planned, and the pool could have been warmer

pool was nice and warm room was clean beds were comfy breakfast was very tasty

saltwater pool was fabulous

the gym had one working treadmill out of 3

pool

said there was a bar and no alcohol on the property. long drive and no beer

pool was tiny and my child for the first time ever did not want to go in the pool

rooms are fine, and i like that there is a decent bar in the lobby

wish the pool was bigger.

the pool and hot tub were being worked on

pool could be a little warmer

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran across the staff several times in our stay and they were all super pleasant

pool and gym look simple but functional

all was fine but the water fountain in the pool

the indoor pool and coffee

great pool for kids

staff was overly nice and the pool was out of towels i went and asked for 3 towels and the lady was so nice she said she would

breakfast was fabulous

reasonable, warm, friendly staff, free good breakfast, firm mattress and lots of extra good

bagged breakfast

the whole room was impeccable and the continental breakfast was great.

the room was great and comfortable; breakfast was nice though we had to eat in rush

they only need have hot breakfast!

was close to our business site and it had everything that we like including a gym and a pool and breakfast

i did nt have enough time to swim ,however, the pool looked very inviting

the kindness and helpfulness of staff and great breakfast!

staff is amazing and very friendly breakfast is good rooms are nice just a over all amazing experience this is why i keep doing back

we look forward to returning when renovations are completed and the pool is ready

there's a nice pool too

the swimming pool is very lovely the rooms are very lovely it's like home

breakfast was great, beds were nice and the price was the best in town

did not use pool, but it was heated and looked very clean

nice facility, nice pool, quiet and i enjoyed a nice peaceful room with a spa hottub, would definitely recommend as well as return

i would have liked more options for breakfast but the selection was adequate.

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been there

kitchen was great, size of room was great

the kitchen area was a plus.

had no problem allowing us to have a late check out

the pool

the hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have

shower floor somewhat slick with no safety bar in the event someone slips.

pool temperature was perfect

the staff was helpful, and the gym was well-equipped

the pool and staff were awesome

was down so kids could not swim, could not get the tv channels to work went to desk day shift said he would

breakfast was pretty good. although we did not use it, there was a nice fitness area.

we truly enjoyed the pool and the staff was helpful

friendly staff and allowed early check in

only that there were no waffles at the breakfast offering.

more breakfast options, toast, eggs, pancakes, turkey bacon or sausage are great clean options

otherwise it was a perfect place to stay, with very awesome employees and the morning included breakfast was so perfect, and the fact that there was always fresh coffee available was great

breakfast to small limited choices and no coffee maker in the room.

there are also breakfast and dinner

front desk mgr was exceptional! very clean and friendly. pool & hot tub were very relaxing

unable to bring breakfast to your room.

best free hot breakfast we have had in a long time, and the welcome reception was an unexpected surprise

pool is a little small, but kids clear out late at night for an adults only quiet time experience

pool was a little small but did the job

no breakfast

maybe a sign saying that you can get change for laundry in pop machine

trash under the kitchen sink in the room had not been emptied from the previous tenants

the kitchen area allowed us to cook from our room and save

comfortable and liked that it had a kitchen and fridge and cabinets

having a pool

breakfast was not offered

it was clean, great location, friendly staff, and early check in was appreciated!

great location, good breakfast, easy free parking, good gym on location, clean sheets

no pool ud83dude22

the pool was a little crowded, but it was less than the 25 required in the pool

the help was super from the check-in desk to greg at the breakfast room

the pool has a bit too much chlorine

breakfast food was good, ask if they could turn up the hot water for or room

no breakfast or pool and no discount for for the changes due to covid

the breakfast was more than i expected and the staff very friendly and accommodating

great breakfast

the breakfast was delicious and the pool was open late.

fresh and hot, great selections and all type of coffee's and juices, the kitchen was very clean

swimming pool and spa kind front

were able to check in 3 hours early without an early check in fee

convient access to car and late check out

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

breakfast was perfect.

friendly staff and free hot breakfast!!

the basketball court was right next to the pool

great breakfast

liked the arrangement of the rooms, the complimentary breakfast, and the staff was incredibly nice

great location, clean facility and super nice staff!! great breakfast!!

i thought it had an indoor pool. i should’ve double checked.

it was equipped with enough kitchen supplies and utensils, pans, etc that i could cook some small meals for myself

better coffee at breakfast buffet

room, breakfast, basketball court, great customer service, cleanliness, quiet

kitchen was very handy, as it meant we only had to go out to get groceries once, and not risk the

breakfast selection was not the greatest.

fyi, with the covid precautions, breakfast is packaged oatmeal, a granola bar & bottled water

by the pool was nice

pool way too small & hot tub wasn't working.

some pool equipment is rusted

pool is under renovation, and apparently has been for a long time

large rooms clean pool area great staff

also, lady that checked us in could have pointed out we would be next to the pool

the fitness center & pool.

the floor on the swimming pool was a little aggressive.

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

a little hard to locate. an on-site bar would always be nice.

breakfast that they offered really wasn’t the best

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

the breakfast the eggs wasn't very good but i really have nothing to complain about

breakfast available for purchase and nice bar for evening night cap

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

pool was a disappointment for my kids who were looking forward to swimming on vacation

was very helpful, free shuttle for a max of 5 miles in the morning, easily reachable from the airport, has a laundrette

no microwave in rooms,no bar or restaurant in hotel.

this hotel and staff set the bar and standards high

good room size. near shopping restaurants airport. free parking. comfy beds.

nice hotel, breakfast was good and employees were nice.

maybe a little more hot breakfast items but still pretty good

i didn't make breakfast but the location was great!

in addition our booking was advertised as a 1 bedroom suite that separated from the kitchen area, this is not what we got

full kitchen in room, facilities, breakfast

pool area could have been heated more because it was cold that day so the heat should have been

great breakfast. the afternoon social is an added bonus.

the 930 am closing for breakfast on mon

the professionalism of the employees. also the breakfast and how clean everything was.

, the kitchen was misleading and the stove cooking area is out dated

location and the kitchen

do not expect a good breakfast, make your own.

it was an extended stay so the kitchen facilities were great.

breakfast was not what i expected i wanted eggs, bacon, sausage, pancakes i got a doughnut and some

size of rooms, kitchenette

laundry was cheapest i have ever seen

24 hrs hot water, coffee and tea available, gym and washing machine avaible too

full kitchen was great if your going to have a long stay

i also loved the pool area my kids had a lot of fun and we'll definitely be back

the laundry room was easy to use with the app instead of coins

all utensils were there for the kitchen

well equipped kitchen, light & airy bathroom

the laundry room was clean and the machines were linked to an app that you download to pay for them

laundry facilities were difficult to use and partially out of order

it was nice to have a bar and restaurant in the hotel

the pool was smaller than expected.

pool size for this size of a hotel is a joke

i did not use it but the pool looked tiny.

the pool is kind of small - a 3 ft-4ft, but my 7 year old enjoyed it.

their pool wasn't in working order and we have three kids looking to swim

new very clean rooms friendly staff good breakfast

their pool wasn't in working order and we have three kids looking to swim

breakfast was much improved from my last visit about 3 months ago

horrible parking lot. pot holes and divots everywhere.

breakfast is not good

arranged for a late check out and the staff did not communicate that to each other

i was offered a late check out

pool was not open

liked the breakfast, it was good

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

breakfast and staff

the kitchen having an oven

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

pool and breakfast

guest room layout with a separate master bedroom and a nice living area and kitchen.

we loved the pool!

breakfast was good and gym had sufficient equipment to get a decent workout in

the bar/breakfast area they are temporarily hosting was well designed and thought out

great breakfast great customer service

gym had a small water leak in the ceiling

kitchen in room with full size fridge, microwave, sink, 2 burner stove

kitchen only

nice looks and room have a kitchen.

they have a kitchenette with no pots, pans, silverware or paper towels

the kids loved the pool and hot tub

this was a little family getaway and the gym, pool, entertainment and room amenities made this a memorable trip

the kids loved the pool and hot tub

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

you have a competition of kids make sure they know they can't be running in the hallways at midnight or slamming doors

had to go get clean ones before the kids could go to bed

breakfast was tasty

good free breakfast and the pool seems a hit with kids

indoor pool was on the small side and packed with kids.

the pool was a bit cold. i was not able to enjoy the pool because of that.

staff was very helpful. breakfast was great!! well located.

breakfast yummy

the hotel was clean and up to date. the staff was friendly and helpful. the pool was clean.

breakfast

the breakfast was good

he enjoyed the pool with other kids

complimentary breakfast, friendly staff, and great facilities

the pool was way too cold.

loved kitchenette

rooms with kitchenettes, nice evening food and drinks mon

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

big parking lot and good location.

facilities were falsely advertised, no pool,restaurant, or gym

on saturday night there was a party in the hotel and we almost couldn't find a parking

where bear white) sliding

on the 3rd floor was out of service ud83dude14 i'm not an early bird, so i missed the free breakfast

no breakfast or pool because of co vid

do to the covid 19 there was no complimentary breakfast offered.

it’s was very clean the breakfast was great

there was a nice breakfast of waffles, biscuits and gravy, and cereal

breakfast could have been hotter, the pool closed down at 9 pm on a saturday night

the gym and business center were open

the kids loved the pool, fountain, fish tank, and

pool/whirl/and breakfast were awesome and just easy

the hot tub, pool and how the hotel is conveniently located next to everything

clean, great location, friendly staff, room service always on point, elevators are pretty quick, excellent breakfast buffet, pleasant

at the reception was friendly, but could include upfront information about security deposits and wifi, as these were surprises and not self explanatory

pool was pretty dated but kids didn't seem to mind.

no microwave and no room service

there is a lot of walking from the parking lot to your room.

swimming pool was clean and great for kids

my grand kids loved the pool

like the the availability of the late check out and its free of charge

breakfast

kids would have liked a game room, but parents saved money & kids had their tablets to play games

lots of breakfast options, greeting on tv, location to our destination

nice rooms, everything very clean, nice pool area, business center, and breakfast every morning

breakfast was very nice and offered a great variety

fitness center

no hot tub, the weekend breakfast lady not friendly

value for money - really clean hotel with great amenities including an indoor and outdoor pool, and a hot tub

clean room, free wifi, fridge in room.

pool

nice rooms, great pool and hot tub, wonderful workout facility

staff is extremely friendly and helpful and every area from pool, gym area, restaurant, to my room was clean

the pool was temporarily closed, but for good reason. maybe next time.

the pool and hot tub are always clean and open

the breakfast was good. warm and fresh. area was clean.

great breakfast and amazing staff

fun in indoor pool, wonderful staff, great christmas decorations.

it's newly renovated and the breakfast was great.

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

hot tub/whirlpool was down for maintenance

could only go one way when you pulled out of the parking lot. had to u turn to go opposite way.

complaint is the swimming pool was too cold to get into

pool area was clean

the pool area is very nice with beautiful plants and nice staff.

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

best hot tub and pool ever!

the pool & hot tub were a great addition for the kids

the breakfast was ok....

absolutely nothing in kitchen area carpet in halls seemed old.

the room was large and had a kitchenette with a full size fridge

there were no dishes in the kitchenette

but you have a kitchen space, you're free to hit wallmart

they are awesome after whole day on the road with kids

liked the bar and the staff who served quickly

the pool had a lap lane

floor room right by elevators was not very quiet/peaceful, especially with the hotel bar right below

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

no room service either

my kids loved the pool and we took them to the on site bowling alley one night which was fun

my kids loved the pool and we took them to the on site bowling alley one night which was fun

my kids really enjoyed the big pool

breakfast was wonderful

the kids liked the pool alot

it was nice to have an indoor pool for the kids to enjoy

very lovely, big rooms , comfy beds and nice little breakfast buffet

the pool was great for the kids

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

accommodated our request for late check

clean, quiet, friendly helpful staff, excellent complimentary breakfast, nice selection of nearby restaurants, and easy access to all the highway system

everything was perfect!! but the cold water in the swimming pool.

clean and hosts were so nice . pool was clean and warm .

the ease of access to the major interstates. proximity to restaurants and walmart. pool area.

after long day on course we love meeting in the pool and jacuzzi

nice friendly staff cute little pool with toys for kids

staff members were great and polite. enjoy the pool and gym facilities.

grab and go breakfast better than the other hotel we stayed at

know it wasn't the hampton inn's fault but it was just a bummer that the pool wasnt open or the continental breakfast because of covid

breakfast was great

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

it s very nice to stay. breakfast was wonderful

breakfast many option, nice warm pool, good wifi, rooms were clean. will be back soon. thanks

tv & wifi

friendly staff, good breakfast

breakfast was horrible get this, stale cereal, no cream cheese for the bagels, no milk, they served

no breakfast though

microwave, fridge, secured back and side doors, front desk was friendly, there’s a guest laundry facility on which you have to pay for and is very cramped, presentation of room was well

breakfast was not great. should have had waffles or pancakes

the breakfast was out of plate napkins and juice machine was out of order

did not check out the breakfast, needed gluten free

the breakfast is horrible

breakfast drinks worked

i loved how they had breakfast and the staff was very nice very kind and caring i would go again

clean spacious rooms, comfortable beds, pool, small gambling area behind reception.

i brought this to managments explaining i have three kids staying here and those people were on the property all day i found them going in the elevator

pool not children friendly

pool was nice and warm, and the staff was very accommodating

convenient to why we were there. breakfast was good.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

limited breakfast choices

there was no breakfast available. ud83dude22

more food options for breakfast.

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

perfect location. pool was big and warm. plenty of parking

pool and room

clerks was polite and everything was clean beds was comfortable i also like how the parking was set

would have to say the fact that if we have our window blinds open it stairs directly into the pool area and partially of the workout room

didn't have breakfast