some pool equipment is rusted

very friendly staff clean room very good breakfast

fyi, with the covid precautions, breakfast is packaged oatmeal, a granola bar & bottled water

breakfast was great since we had items we could also take and go

need a little bit better continental breakfast

the breakfast are extra exelent

the pool was temporarily closed, but for good reason. maybe next time.

bed very comfortable. breakfast was great. friendly staff.

the pool area was clean and they even allowed me to invite my family to come for a swimming day

the breakfast was good and e

the continental breakfast was slim. coffee machine did not work

allotted time for breakfast, maybe pushing it back an hour

the carpets are filthy the bedding was scary looking and i booked it for the spa bath don't do that

more offerings at continental breakfast. some muffins or donuts would be a nice addition.

the pool is nice

bagged breakfast

waffles in the continental breakfast tasted funny, my husband and i were not fans of it

breakfast ends at 9

the whole room was impeccable and the continental breakfast was great.

very clean, nice pool. great breakfast.

my family enjoyed the pool and hot tub

the breakfast bar was delicious

only 2 miles from a wonderful cocktail bar

food bar for breakfast.

said there was a bar and no alcohol on the property. long drive and no beer

pool was closed due to covid but we knew that before booking.

parking was restricted due to the construction

pool

was close to our business site and it had everything that we like including a gym and a pool and breakfast

was close to our business site and it had everything that we like including a gym and a pool and breakfast

breakfast was good

pool. 3 am breakfast bag. coooooomfy bed. quiet.

the breakfast is are usually good as

breakfast was very nice

breakfast was good and complete!

- near lots of shopping and restaurants but also plenty to do inside like the nice breakfast and pool we ran across the staff several times in our stay and they were all super pleasant

nice pool, too, although we didn't have time to swim

wish the pool was bigger.

pool and gym look simple but functional

the laundry facilities were clean & the beds were comfortable

it was ok decent upgrade in room newer bed nice size kitchen

were very accommodating to a request for early check in

breakfast was great. nice selection.

the pet fee is also decent, less than many other hotels

the cleanliness and the breakfast!

the breakfast and the facilities upstairs in my room

no place for breakfast bar never open

the staff for room service was incredible, brought our dog treats and meals as well, and the restaurant next door

no fridge in room. the parking in front was weird...

available parking

wished they would have explained about spa services. zero information given.

beds were very comfy, but we really liked the double swimming pool as we stayed here because of our grandchildren

comfortable, great breakfast, room is nicely decorated.

the breakfast, the pool area, the family room with bunks that we stayed in

great family atmosphere, staff was helpful, and the pool was great for the kids and adults.

the kids were on spring break and we drove 50 mins to bring them so they can swim

it was had a kitchen..

it was a little like a home away from with kitchen facilities and extra comfy bed.

clean, fresh, modern, nice gym, great location near interstate, great location near shopping and restaurants

i had kids with me from out of town too

nice gym facilities.

room was perfect with bedroom and separate kitchen/tv room

small but good breakfast

breakfast was

full breakfast

the room was very nice. loved having separate bedrooms a kitchen and living room!

breakfast, room

the pool was not ready although they did provide us with an alternative

i didn’t get in the pool or work out, but overall it was great

everything breakfast was good daughter enjoyed pool

fumes from the chemicals hurt kids eyes and unable to swim

staff, room, breakfast

breakfast, free coffee anytime and nice rooms

no hot breakfast only few bagels juice was empty etc

friendly staff and free breakfast

a/c; wi-fi; cleanliness; quietness; you can park safely a semi truck

the breakfast was just ok.

the pool was warm

breakfast was just ok

the rude staff despite me being hilton honours charge me additional 50$ for early check in

new, open and light. plenty to do, swim, exercise, pool and games.

good location, clean, good breakfast.

breakfast was ok, was grab and go. thanks to covid ud83dude1f.

modern, free breakfast, cleanliness, comfortable beds

pool was good as well

pool / gym still closed

cobwebs on the drapes,peeling paints on the bathroom ceiling,no toothpaste and coffee bar was not stocked,they seemed to be short staff and they charged the full rate and we had to

the bartender was super nice and kept the bar open for us a little longer so we could watch the end of

to stay on the 5th floor this time and, with kids, that can seem so far away from the door

shower pressure was very poor. 2 out of 3 times i went to the gym there were no towels to use.

pool was too cold

we enjoyed the service and friendliness of the staff at the bar at

place, with the refreshments and evening bar just next to the reception

very good breakfast at no additional charge

rich breakfast, nice shuttle service.

great breakfast

the water in the pool was cold

we stayed in a 1st suite with king sized bed and a full kitchen

staff was very friendly breakfast was buffet style and location was close to the highway

small but functional gym & pool

wish pool was open

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

super clean room&kitchenette sparkling clean

the workout room and being able to do our laundry was great

very beautiful kitchen and bedroom

gym

pool area was dated. whirlpool would be great.

pool was closed, but with covid 19 that's understandable

was spacious, bed was comfy, breakfast was above average for hotel fare

i return to naperville, i would definitely stay here again, but next time i’d love to try the pool and consider booking a larger room, especially for us, as a family of five

it was a nice place. good pool & exercise room. friendly staff. i would stay there again.

the staff is great the pool was open

reason for the leisure was to take the kids swimming every day

room was small and too many tables (side table, kitchen/desk table, coffee table) within a small area

pool room was too hot.

pool/spa was not open

large rooms, friendly staff and great hot breakfast

could only go one way when you pulled out of the parking lot. had to u turn to go opposite way.

they had a nice, hot breakfast

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

well maintained , clean and the staff were very nice. the breakfast was also good.

great location! clean , friendly and a good restuarant and bar -pool

the pool and hot tub were just perfect, room and bathroom very clean and food excellent

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so that was a bonus

the pool & hot tub were a great addition for the kids

pool had a weird smell but overall it was still fun

for late check out and was told they couldn’t say yes because gm wasn’t there - it was

shady place keep your kids away

breakfast was limited and the hallways had an odor.

so i felt like we owned it rarely saw any other guest even though lots of cars when we left for breakfast but nobody by time we would return back & i absolutely loved that for us and our

not big selection on breakfast

they have a kitchenette with no pots, pans, silverware or paper towels

nice looks and room have a kitchen.

kitchen only

kitchen in room with full size fridge, microwave, sink, 2 burner stove

breakfast was very good

fantastic breakfast

content of the breakfast was fine, but very messy

guest room layout with a separate master bedroom and a nice living area and kitchen.

breakfast and staff

for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

good breakfast clean comfortable bed

i love the breakfast, especially those irresistible cinnamon rolls

the breakfast was decent and there was many food options a short walk away

ud83dudc4dud83dude18 the friendliness of the staff and breakfast were just amazing

the breakfast options are amazing! the pool next to the courtyard was great!

only chosen because it was the only one within our distance that advertised a pool and hot tub/spa when we arrived we found the pool drained and under construction with a giant hole in the

breakfast nook next to pool/spa very cozy

the pool was small

the laundry room floor was filthy

pool was closed for cleaning, one evening, during our stay

could not enter door from parking lot because we had no keys

also parking lot is pretty big

great location. parking was easy. kids enjoyed the pool and we always love breakfast!

evening, the embassy suites offers

breakfast, drinks

have yet to experience the pool

disappointed it did not have an indoor pool or spa.

pool is outside only but clean and nice

love the location and the excellent breakfast that is made available

pool was cool

room, amenities like free wifi, pool and fitness room, business center where i was able to print my documents at no cost, hot breakfast with

lobby and elevator was always wet due to kids coming out of the pool

of the front desk talking to us and accusing the kids as to much noise they called the police when there was a lot of kids in the hotel and the 2nd

i was given a king room and we needed two double beds because we have 2 small kids and need extra room

no pancake, no waffle for the kids. swimming pool water was super cold for swimming.

well maintained, clean. pool and spa in great shape.

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

location, right off the highway makes it convenient. the fitness room was also very nice.

to have to talk loud and strain to hear the front desk clerk over the loud mouths at the bar area

the amenities are always well kept, especially the pool and hot tub

laundry room was too far away and a little bit dirty with older machines

was able to check in an hour early and there was laundry on site which was inexpensive and convenient

laundry facilities worked fine

great service .early check in..great room. value for money

not find laundry??

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

keep clean in hall and laundry is very flithy

laundry out of order

laundry machines are not clean

no pool or laundry

no pool

wish they had a swimming pool.

familiarity, price, breakfast

breakfast could have been better but it was okay

great customer service, great with accommodations for your stay, free breakfast 6am-9am.

breakfast was perfect.

breakfast

very clean, comfortable, nice breakfast

convient access to car and late check out

breakfast was excellent the staff was very friendly and accommodating

nice rooms. small but good gym. fabulous views and location. lovely hotel.

the upstairs bar was very nice and the lobby living room was lovely

seriously a drink at the bar would have gone a long way as a courtesy, but truly no one responded at all

facilities, including gym were better than expected and loved how spacious bathroom was

having a restaurant and bar was very convient, especially for breakfast.

was wonderful, kids loved the warm cookies

was able to accommodate an early check in when we found ourselves arriving considerably earlier than expected

the staff was awesome and the location is beautiful. the bar setting was very nice too .

was very nice, room was clean, beds comfortable, the pool and hot tub were wonderful

no warm cookies. extremely busy with kids running the halls (we all did it as kids).

the whirlpool was rusty looking, but safe.

the pool area was wonderful and orderly

also plenty of parking areas for tractor-trailers

the place is decorated beautifully. and it's clean. breakfast is great!!!!

motel is very clean and has nice breakfast, heavy on carbs, tho

only drawbacks were a very modest breakfast and loud doors that other patrons would let slam in the middle of the night

the breakfast food is good

another breakfast option would be nice.

there was no breakfast because of covid issues.

breakfast looked good! smelled delicious!

friendly staff, location, breakfast,

rest everything was good breakfast and rooms

we have kids and grandkids in elgin and this is the perfect location for us to stay

staff early check in hassle free

allow early check in when availble. kindly check in person.

the pool was clean and the main reason why we stayed here

so we just went down for breakfast and followed the crowd and due to a remodel they had it in the bar so still not thinking anything we where eating and a girl asked for a voucher or she would

property, bar located next to the hotel, so it sometimes gets a little busy

the room service didn't clean my room

our daughter really enjoyed the pool and it was nice to have a room service option even though tip was

my kids were harassed by a guest staying next door

loud sound from heating or temperature kicking in. the pool jacuzzi not usable.

stained furniture, old carpet, sinking bed, bad plumbing, no soap, dusty vents, no wifi connection for tv, no information leaflets, service desk

hotel main marquee sign and some of its parking lot lights were not functioning

i absolutely loved the addition of the pool and the wide selection for breakfast

the location behind a gas station and the breakfast could have more variety

front desk was friendly and the pool was a plus for our visit

staff, the cleanliness, the price, the rooms, the pool and the service

pool was great nice layout to be able to relax by the pool

remodel happening so the facility is a work in progress, however the staff is friendly and the gym is small but mighty

having a kitchen but

breakfast was minimal and we did not partake

appointed modern room with small kitchen

the kitchen area was nice to have and a comfortable bed.

the oven in the kitchen leaks heat and the stove also has some heating issues

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

guest laundry did not work

strong wifi

laundry not working and i really needed it

the wifi wasn t good, there were little flying bugs in the room and the bed sheets were dirty

having a kitchen, closet to store suite cases.

free laundry, convenience store, nice size rooms

little store, free laundry, kitchenettes

the kitchenette is very nice to have

if not for the full kitchen, large bathroom and lobby amenities i would've

staff, noticeably clean, real breakfast, comfortable beds and linen

pool was closed and so was the gym

but just what i needed - tons of free parking, great location, super friendly staff, decent gym, comfortable rooms

breakfast was standard fare and was attended to adequately

guest laundry room

pool was great for the kids with a great breakfast selection

well, disappointed that the pool was shallow (<4 feet deep) and extremely small

breakfast was okay

there was a nice pool and work out area

was very friendly, room and hotel were clean, and the breakfast was good

after the kids went to bed the drunk parents took the

paint in the pool room needs rethinking

the inability to order room service or eat in a restaurant upon arrival was disapointing

weren't going to use them anyways) we appreciated that

the location is great with plenty of parking spaces. no outside noise. good customer service.

i would like to see a bag to carry dirty laundry in when we

no drinking glasses, no coffee machine, no laundry bag and no breakfast

i was happy with the location, and the laundry facilities and it was pretty clean.

front desk rep (man, 30's around 2 pm on june 17) was very friendly and accommodated our early check in request

could have catered for non meat eaters at breakfast a bit more.

friendly staff and good breakfast

breakfast was ok staff was excellent room was nice and quiet not a lot of outside noise

lousy manger rule about breakfast not allow bring room

wish it had a hot tub. pool could have been a tad bit warmer.

restaurant and room service was delicious although pricey

breakfast was fine. we enjoyed the fruit, eggs, meats and other offerings.

they also had a 24/7 gym and heated indoor pool

didn't have breakfast

i was surprised by the very nice job they did on the rooms, the common areas and the pool

nice and small, liked all of the breakfast options for picky kids :)

clean hotel and room wonderful staff very good breakfasts experience went beyond my

the breakfast was very good and the staff opened the bar for us and our relatives who were also attending the wedding

the refrigerator was missing the bar on the door so my pops would fall out every time i opened

kids had a blast had a great time very comfortable the breakfast was awesome will be staying there

the gym feature and the continental breakfast.

there was no microwave in the room.. kids running up and down the halls.

bar and breakfast area very small and not so inviting

traveling with kids so this worked perfectly for us

there is a gym and laundry room available to guests, which is nice

kitchen area was incredibly convenient

laundry facilities were clean and available

there is a gym and laundry room available to guests, which is nice

the room was perfect, kitchenette was clean and had everything that was needed

breakfast was really good and served hot

breakfast choice awesome.. pleasant workers.

the breakfast was very fresh

location, clean and breakfast was good!

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

at the front desk is so awesome and can't say enough good thing about beatrice who keeps the breakfast going

pool was not warm enough

staff was efficient and pleasant, the breakfast was great and the facilities were spotless

the pool and spa where not working because of being upgraded

breakfast just ok. juice all watered down.

the staff also keep directing me to the laundry facility when i asked for clean sheets

the stairs were was filled with overflowing housekeeping bins of garbage and extremely soiled laundry

love the hotel love the price love that there's no pet fees

kids were horrified

i wouldnt recommend it for kids under 3

the man that was tending the bar in the evening was very unprofessional; he was so

the bar was closed during my stay

) the pool is nice and clean but very small

the bathroom floor also pooled water when using the shower

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

breakfast was pretty good. although we did not use it, there was a nice fitness area.

rooms were very clean and updated and they had a really nice bar downstairs and played music

they have a nice lobby and there is a pool and a bar and 7-11 next door

my kids can’t even use their ipads

the pool and staff were awesome

shower doors were loose. and vent above spa tub needs to be cleaned.

we stayed in a spa pool suite and it was was perfect for our anniversary

the breakfast and guest was amazing

here to take advantage of the pool and hot tub which are very relaxing and soothing, they serve a great breakfast, staff is

little happy hour, nice pool for the kids

pool, i booked it with the misconception they had a pool

no pool ud83dude22

for a larger group and they were able to give me rooms that were next to each other as well as early check in for several of the rooms

and restaurants are walking distance, but disappointed at that the hotel didn’t allow 2hr early check in after i arrived by international long flight, i was asked to pay

wingate doesn't have a pool

the breakfast bar can be improved

no breakfast

the breakfast is just a coffee

maybe a sign saying that you can get change for laundry in pop machine

maybe you can provide a check off list to request kitchen items available

breakfast isn't breakfast

i wish they offered hot breakfast.

one about dirty laundry and needing a roll of quarters, then a man walked in after me, however he had been there

i stayed a month & the laundry facility came in handy

laundry is chargeable

the location and staff were great, laundry and basketball court also a plus.

the room pool customer service!

would clean the rooms beside/below us, the door would constantly be slamming on the lock bar waking me up

had a shuttle to station and mall, laundry, breakfast, happy hour eats, gym, pool and huge two bed 2 bath

they have 2 bedrooms and more importantly 2 bathrooms and a full kitchen

1 bar of soap on bath matt on the floor for shower, none for sink

pool temperature was perfect

cleanliness of the room, gym, pool

the pool

between just feeling welcome, the pool, and the outside fire pit

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

everything was nice and clean and the bar and bartenders was amazing if your looking for comfort, fun, cleanliness and a welcoming

breakfast available for purchase and nice bar for evening night cap

breakfast was good and room was very nice

great breakfast too

the pool was nice but small

i loved the kitchenette and the layout

the layout was awesome, bed very comfortable. i loved the kitchen.

separate living area was exceptional with a bonus added kitchenette and all the accessories for the kitchen were included

kitchen and bathroom nit touched

size of room, kitchen. and bathroom. the daily room cleaning was great. front desk was helpful.

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities

kitchen

very clean, spacious and quiet room, excellent breakfast, friendly staff

very helpfull staff and allowed us an early check in

my kids loved the pool and they room

beautiful grounds staff was able to accommodate our request for early check in

very nice hotel, great gym

the fitness center & pool.

the laundry room was easy to use with the app instead of coins

the facilities like laundry, gym were good

love the kitchenette the furniture is excellent

this one the rooms were great, parking was great, and having a full kitchen furnished with dishwasher, stove, pots and pan, etc

full kitchen & refrigerator, full length mirror in closet, good lighting in bathroom

i was offered a late check out

the breakfast was amazing, the location was pretty good.

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

liked the breakfast, it was good

pool was not open

the bar was closed and had to purchase our own stuff

granola bar oatmeal and cereal in cups

pool was a disappointment for my kids who were looking forward to swimming on vacation

that is really dangerous when you have kids and could risk them putting it in their mouth

cleanliness, location, fitness room, pool.

great staff. nice breakfast

hotel employee in the breakfast area was a super-star

drain in whirlpool tub , in suite, was stuck and couldn't drain water to use again.

great location. pool and hot tub were great. lots of food options nearby.

cleanliness of the hotel room and the breakfast waffles were excellent

pool open early and close late, free wifi, free breakfast.

no room service

every night the pool was crowded with little kids and my girlfriend and i had no way to relax

i also loved the fact that it had a restaurant & bar that was open from 5-11pm

the bar closed early.

breakfast was solid, self service laundry.

clean rooms, convenient laundry facility, nice friendly staff.

location..breakfast is fresh and tasty.

the kitchen was nice.

good location and good free breakfast.

the pool area was very cold. it cut our pool time drastically.

it was nice to have a bar and restaurant in the hotel

the pool was smaller than expected.

rooms were spacious clean and nice i like the pool and like having to make a reservation

pool was a little small and the breakfast was one entree instead of a buffet style

the free breakfast was good and hot

staff was friendly, it was very clean and the breakfast was delicious.

staff was very friendly and the breakfast options were great

breakfast was wonderful and yummy coffee

very clean. very comfortable. lot of dining choices great breakfast