i booked a deluxe room with 2 queen beds and a kitchenette

the kitchen was a health hazard, caked in grime and absolutely nauseating

although we didn't use it, the kitchenette was very nice and well-equipped

ice machine or ice cube trays in the rooms with kitchenette.

no basin outside the washroom and no kitchen platform in room 1.

quiet there was a small kitchen and safe parking.

room was upgraded from a small room for two to a suite with a small kitchen

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

everything was great from the room to our breakfast

the breakfast was amazing which included fresh fruit, egg frittata, and coffee cake

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

i slept so soundly i almost missed breakfast

breakfast consisted of fresh fruit , cheese egg dish, , blueberry muffin-excellent tasting

they have free breakfast every morning & offer many amenities including a mini store in the hotel for forgotten

t clean dirty laundry still in the room and the bathroom was not cleaned

a little moody at the breakfast area.

basketball court; healthy breakfast ( turkey sausage); yogurt; almond milk; kitchenette

room size, friendly helpful staff, great breakfast

plus the free breakfast was much better than i expected

excellent value for the price, plus free breakfast

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

i really enjoyed the breakfast that was offered

breakfast, room, and gym were perfect for us!

the complimentary breakfast had more options than most hotels, and there was plenty of free parking

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in

the breakfast and snack area is good

anchor bar just around the corner was good to eat

free shuttle to airport. good breakfast

the breakfast was delicious

breakfast could have fresher pastries to offer.

mr russell was always present on the property at the bar area and

we could not get room service or even take-out from the restaurant downstairs because it was the weekend

too many lights like a planetarium at night lamps have no plug ins for phone no indoor pool or exercise rooms learn from staybridge

free breakfast had hot eggs once other times only egg in english muffins, oatmeal

the pool was quite cold and the doors to the outside near the pool were open letting additional cold

room ready upon arriving. staff very helpful. pool very clean with plenty of towels/

power while the kids were in the pool

very nice hotel and rooms. kids liked pool as well.

a runner & was unable to do my usual workout in the gym as none of the treadmills were working

breakfast was good but would be nice if there was a ham or sausage option

i booked this hotel just because it has kitchen

breakfast was excellent, staff really made sure everything was abundant and tidy

we also liked the pool and gym and the breakfast was awesome

beautiful elegant eclectic and cost friendly shuttle bus was a pleasure! beautiful for pictures!

wish they had the breakfast buffet style.

good hotell. have great bar and barkeeper. the beds are fantastic.

the breakfast had a variety and the coffee bar rocked with flavored syrups and regular-sized to-go cups

breakfast was great but the room service not starting till 5 lost you money cause we would have order at

breakfast was good had a great variety

was a nice moment and comfortable stay, the front desk staff is friendly with cooperative and the shuttle service was on time , after all financially it is viable in all aspects, thank you

to the airport and shuttle service driver was nice

airport shuttle, breakfast

less being offered in the breakfast bar than previous stays

wifi quality was quite poor, even sending a picture was struggling

the pool table at the lobby was very useful and so also the gym

airport shuttle is available

we had room service for dinner and it was excellent

xcellent food) ; the breakfast was hot and tasty

morning breakfast from 4:30am-10am is great

clean, new, spacious, friendly staff and very good nutritious hot breakfast!

a spot by the front desk to buy food n snacks, that was wonderful since we arrived late and the kids were hungry before bed

inn was easily accessible,had shuttle service to the airport and an excellent breakfast

rooms are great, breakfast is really good

we'll lit parking lot

good nearby restaurants also - bar and grill right outside hotel

proximity to the airport, nice little gym

comphy room, gym access that

we liked the location and that it was attached to a sports bar restaurant.

breakfast was decent

complimentary breakfast was satisfying

great shuttle service i used a couple times to and from airport

breakfast area custodian was rude to 3 gentlemen sitting down at table next to me

it was very close to the airport and they offer shuttle.

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

lots of families with kids when we traveled so common areas were very loud and crowded

pool was nice

comfortable and even though my room was really close to the pool(on a holiday weekend) it was quiet

leisurely swim in the pool and soak in the hot tub helped me sleep very soundly

it has a pool and gym

shuttle service on friday night after 11 p

had the king suite which works out perfect when you have 2 small kids; you are able to put them to bed and still have the separation and the room is large enough

the pool and the gym. spare bed in the room.

loved the gym. loved all the space and comfort of the room. staff was very friendly.

the breakfasts won't very good,need better foods.and the bathrooms need to be bigger.

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

parking, and pretty good free breakfast

shuttle was prompt and courteous

helping us set up shuttle to airport aaa

the staff was great, the pool was not freezing

fitness center had a variety of machines but you were really only able to use the weights,

pool, fitness center, business center, they offered food and beverages for purchase

close to the airport and the free shuttle to airport was prompt

great pool and fitness room hours

breakfast had a great selection and was glad to have the pool and hot tub open again

didn’t use the gym or other facilities so i cant comment

breakfast was wonderful. close to the football stadium.

the kids loved the pool

breakfast had a great selection and was glad to have the pool and hot tub open again

you have to call for a shuttle but they arrive in a couple

super family friendly breakfast was great

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

located close to the airport and a shuttle was available

breakfast was fine

love the shuttle to the airport was whenever you asked

breakfast was great

was under construction, not safe for kids, pool was closed, walkways were uneven, breakfast was mediocre with unhappy staff, limited

we asked to have our rooms near the pool as i was traveling with kids and they were able to give us the rooms right next to the pool

very clean pool and hottub

everything in the gym was broken, there was no kitchenette in the room , breakfast was a joke, and overall the hotel

the staff were very helpful and polite building was very clean the distance from the room and pool was amazing children were able to walk alone and return

indoor pool is as closed and they stopped having breakfast in the morning for guests , which made m mad b cause last time i stayed i enjoyed these

no breakfast

they leave the kitchen door open and the kitchen was a mess the whole time i was there

parking was a little limited close to the lobby but we were able to secure other nearby parking.

plenty of onsite parking and close to restaurants and

my stay at the wydham garden, the staff were awesome, from the front desk, housekeeping and the bar staff, everyone i came across throughout my stay

laundry room & ice room available

location; large comfortable rooms; very clean; staff remembered us from a previous stay; onsite spa for hair, nail and skin care with great products; onsite restaurant and bar; covered parking

the kitchen was very well equipped with a full-sized refrigerator, microwave, dishwasher, stovetop

breakfast was good

spacious. nice staff. fitness room fine. breakfast great.

the layout of the hotel and the room were excellent. the pool was also perfect for our kids.

it was great for the kids

for relaxing, texts from staff asking if we were satisfied showed concern for our happiness, pool area clean beautiful

we got surprised with a $75 pet fee. that's high.

on the plus side though it was available at the bar to watch

cleanliness was great ,staff was very attentive to our needs the pool was well kept gym was open 24hrs breakfast was

very clean and a great breakfast in the morning. staff was very friendly

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

the kids and i enjoyed the spa pool and swimming pool

pool not available.

nice rooms and staff. pool and hot tub. free parking

amazing staff nice pool and spa washing machines good location

the pool or the hot tub was out of service.

we enjoyed the pool and gym. the highlight of our stay was the complimentary breakfast.

friendly staff, spacious rooms, great pool and gym

arcade, rooms with balconies overlooking pool area, a gym with dumbbells, treadmill, and elliptical

comfort, pool breakfast staff is respectful and friendly

they a realy big pool and a decent gym

very clean,good breakfast,pool is clean

clean n bright corridors, complimentary breakfast and indoor pool n gym

pool was great

good enough for little kids

the kids enjoyed the pool as we had it all to our selves

proximity to ub campus liked the work out facility and the kids liked the arcade.

rooms are nice and fresh clean and modern never had any issues with dirtiness at this hotel, pools are big and clean

front desk staff and pool.

staff is very good. plenty of parking. common areas very clean.

kids liked the pool and it was convenient to get to all the attractions

good location with free parking. clean.

parking

and bar services

cannot connect wifi with my cellphone in the room. laptop works fine.

we ordered room service for the first time and it was pretty good although we did not know they added the

staff was very friendly and did their best to accommodate early check in for me which i do

staff, board games available, great buffet breakfast, big room with beds for 6 people, pool, free

i also like the fact that the suite is spacious, very clean and has a kitchenette

i didn’t use the pool or gym or laundry, but they looked well-maintained and are nice features to have available

didn't like the fact on how the bottom of the pool was like popcorn paint and a few of my kids got scrapes and

close to the airport. very nice, clean and comfortable, good breakfast, good service

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

the kitchen facilities

free laundry, tuesday free dinner! on sure gym

he looked like he had just come from the gym and seemed totally clueless about basic procedures

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

great breakfast great location amazing staff super clean, neat, and worth the stay

two tv and kitchen with fridge. i was very comfortable i will stay in the near future

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

the saturday breakfast was unique and tasty

great facilities. well equipped gym.

dishwasher had few kitchen wears unwashed

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those waffles

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

loved the kitchen, dining, and living area

great space in room, nice breakfast, exceeded expectations

the pool and the breakfast served in the morning

the pool was ice cold

staff was excellent, especially the breakfast staff

the breakfast meat could have been better.

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

the airport shuttle

i booked that evening and the shuttle was waiting when we exited the airport

friendly and helpful staff. reliable shuttle. great value!

loved the pool and the spa tub. had the little store open all night

shuttle schedule somewhat disorganized

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

traveled a lot and never experienced such a nice staff, from the woman cleaning the room, the kitchen staff and the front desk

i love that the facilities allowed you to do laundry at no extra cost

location, room size, quality and variety of breakfast food, but mostly the excellent staff!

the kitchen area was terrific and would be great for an extended stay

nice pool and workout room

was great and awesum, customer service, pool, gym, breakfast

there weren’t towels by the pool.

the pool area looked nice

loved the idea the fitness room was open 24/hr

gym is 24hours but pool is not.

morning i had to wait for breakfast to be done,they said 6:30 am but always was 10-15 min

nothing. maybe more breakfast options, yea i’m reaching

the breakfast was cold and undercooked. on a happy note the coffee was hot and fresh.

breakfast pretty good

also rooms not being cleaned when staying with 2 kids for 3 nights is gross

we made use of the pool and a decent breakfast that is offered was refreshing

the hotel is located in a green area,breakfast is good ud83dudc4d liked the pool and gym.

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

comfort, cleaned, breakfast, and services are good!

the breakfast!!! it was just breads, bagel and juice

very good location. near by shops & restaurant. very good breakfast.

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

very small breakfast option but the price of the room made up for that

they also offer free continental breakfast and free parking which was a plus point for me

kitchen was unequipped. no dishes, utenlsils, etc.

everything was fine but needs a little laundry update.

the room was clean and the size with the kitchen was just the right fit for us

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

nice small kitchen and laundry

clean rooms, clean and warm pool, hot breakfast

the pool and spa were nice for the kids

pool and breakfast, very nice staff.

employee will went above & beyond 4 me & my kids excellent customer service pool/spa opened with sch times which was a + wit kids wld def

pool and hot tub were not crowded, clear, sparkling and warm

great room comfortable beds mini kitchen facility gluten free bagels at breakfast

pool seemed very dirty

location was fantastic for shopping. kitchen a nice plus

like the mini kitchen. the fitness room was very nice. i loved the breakfast options.

rooms were clean and breakfast was amazing,lot of options.

th3 room was spotless, beds comfy and breakfast was good

they are very accommodating and helpful. breakfast is delicious

the parking lot was clean and big along with the fitness room

place was super clean , the room is very large , the pool is super nice, the stuff is very nice

get to breakfast early as it is very busy and limited if you come later

breakfast, friendly staff upon check in and out, the room was so clean and cozy - the beds were so

the breakfast room is a little bit too small

not having a stationary bike in the fitness center

beds, very good breakfast, friendly staff

indoor pool and the outdoor pool was closed also even though the room was very clean we found dried blood

the breakfast options looked good

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

a great breakfast and the host friendly manner that started the day off right.

the included breakfast and coffee in the morning was very appreciated and good

there were a ton of kids creating havoc in the pool area and making noise in the hall by our room after 10pm

pool was not inviting, lights were off which i am fine with just a bit about how they get turned

there were lots of options for breakfast

too m7ch money to little to offer kids cant use the pool thats one of the main reazon it was chosed

there is not a bill changer on site if you need quarters for the vending machines or laundry

hair all around pool ..: yuck. lack of towels

breakfast was excellent. facility was very clean.

the rooms are clean and the breakfast is grwat

the pool looked good

pool just a little cold but was good

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the bed was very comfortable and the spa tub in the kennedy suite was nice.

the case then they need to put more than two bath towels in the room—especially given the spa tub

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

the spa tub is just a huge bathtub

fitness room only opens in the morning. so weird.

pool was almost too cold

staff was friendly the room was spacious and nice my kids loved the pool and hot tub and the breakfast was

comfy beds. good breakfast and is close to a playground which the kids loved

the quiet time wasnt early enough. kids hollaring around 930 in hall

the gym is tiny

breakfast had blackberries

externally clean! loved whirl pool.

pool is open till midnight. friendly staff. good breakfast

two separate bedroom suite with fully loaded kitchen

the pool was cold but the kids didn't seem to mind

that no rooms have tubs, yet the pictures on the website clearly showed a 2-room suite with a kitchenette

my 9 year old loved the pool. place was clean and quiet, what more do u need?

breakfast, staff, free wifi, and parking.

hotel was comfy and clean, staff was friendly, breakfast was good.

there was a guy that cleaned up the parking lot everyday

decent wifi and clean room

-wifi worked well

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

it was quiet and there was parking right in front of my room

only thing was the bar wasn't open, but it was very nice that they had beverages available in the lobby

good customer service the shuttle vehicles that they have is very helpful

the lack of a true restaurant the breakfast grab and go bar was poorly stocked and attended

shuttle service and fantastic front desk supervisor.

all th staff and shuttle drivers were so so nice!

the have a gym on-site and plenty of areas around the building for you to relax,watch tv, place games, or

the newness, the history and the available parking at your hotel was what attracted us

the yoga mats in the gym need replacing

i will only give 4 of 5 stars only because there is no restaurant and room service yet

parking was somewhat limited

continental breakfast was adequate and nutritional

the breakfast was delicious, especially the scrambled eggs

great location, reasonable rates and a grab an go breakfast.

breakfast was great--more than i thought it would be

good room and comfortable bed. very quiet and decent breakfast. friendly staff.

o weeks)

i know pool was down for maintaince

breakfast. inexpensive and staff helpful.

leave for work before breakfast is served, but they always have coffee ready for the early birds

no breakfast

the breakfast was also very good with plenty of choices

kitchen and living space

got back at 1030pm and found the bar dark and the lights out

didn t get a chance for breakfast but i did get some juice

nice location, friendly staff, nice pool.

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

staff was friendly, the location was good and the free parking is an excellent amenity as is the early check in time

location and that they had a laundry room and parking, close to restaurants.

the laundry room was perfect for travelers

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

with kids you microwave more than many things

the breakfast was amazing it was hand cooked and everything was fresh

no written info about staying there, gym room, breakfast times, etc.

free parking and breakfast, and microwave oven and fridge in the room.

comfortable and breakfast were great

did not like that there was another persons hair in the spa tub

pool was right outside room and everyone was enjoying it

we loved the spa tub in our room. we also loved how quiet and tranquil is was for relaxing.

sure if the pool had heating

whirlpool tub wasnt used but would be ideal for parents once kids go to bed

one tiny bar of soap to wash our hands and no face clothes

no breakfast was included

the pool was nice and we also enjoyed the steam room

not have breakfast

the price and i couldn't utilize the pool

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even being able to ask about early check in they were

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

glady helped us with an early check in. knew the area, friendly staff

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

well positioned, unusually good gym for a hotel, and bonus, a rooftop swimming pool.

room service finishes at 23:00 so if you have the munchies later on pick something up from a shop

they had a bar in the hotel as well as a couple near so if you wanna go for a drink and not have to drive this

room service arrived in a bag with plastic forks and knives

also there were lots of spiders out side the rooms window which paranoid my kids

very comfortable bed, nice size room, great gym,

bed like a cloud. gym was insane.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

very friendly staff and the bar down stairs had amazing drinks and appetizers

shower head , location. gym, pet policy

the breakfast was good

the gym is small and limited

the bathroom and bedroom are both classy. the outdoor hot pool was fun.

we used the gym as well as the hot springs pool

construction being done just outside the hotel and parking lot entrance which was not the hotels

the bar prices were a little high....

the 2 double beds in the room were super comfy and it was a great place to have 5 kids stay with 2 adults

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

they profiled my kids as “suspicious” and wouldn’t allow them access to the room even though they presented a

kids loved the pool

the free wifi was much appreciated

always offer free breakfast and usually coffee all day also, which is a nice touch

bed was to cold and bed was hard the view sucked had to pay for wifi and coffee

they have guest laundry, an office, pool, spa and exercise room

enjoyed the breakfast, gym facilities, pool/hot tub, ease of check in, location, and housekeeping services

adults a chance to take a break and enjoy the evening and the hot breakfast is a winner with the kids

the pool was closed

got the wrong room); people came into my room even though i refused room service

only 1/2 a roll was left for 4 adults and 3 kids

was a great trip for us take the kids on and the front desk staff was amazing

the coffee bar/ drink bar hours are not convenient

ii especially like the small pool and modest gym facilities

also the hotel lobby bar should be open more

they have an exercise room, hottub , pool, and onsite parking

there is a bar in the lobby and a starbucks

the breakfast was great, and the pool was wonderful along with the gym

we were a little upset that the pool was closed

the pool and hot tub were excellent and so was the fresh coffee served all day there.

the location, staff, rooms, pool, breakfast, etc

nice suite , breakfast every morning and a pool. it’s rite off main street

the pool could of been clean there was ants in it

pool closed due to covid

two sets of towels and didn’t replenish the breakfast

breakfast selections, considering how small it was

free breakfast had all the basics

beautiful pool also there

i just took my car and drove with my two kids back on the road for seven hours to get

breakfast need to have eggs bacon hot stuff.

my kids loved the pool.

hospitality,breakfast was good, location was great,, overall peaceful and friendly