the pool could of been clean there was ants in it

always a benefit to have breakfast included (standard continental buffet with some good waffles and

the breakfast was lack luster.

two sets of towels and didn’t replenish the breakfast

good gym equipment

staff was great, the room was clean and the pool was awesome for the kids.

spacious, comfortable rooms, fully equipped kitchen including dishwasher detergent and dishwashing liquid and extra paper towels

rooms within the suite for kids and adults

pool was cold ud83dude14

kitchenette was amazing, staff was friendly, all around a great stay and experience.

i went with me and 2 kids

check in was easy, layout was convenient, breakfast was very good

comfy beds. good breakfast and is close to a playground which the kids loved

friendly helpful staff, good breakfast choices, fantastic shower, reasonable price

front desk, breakfast and facilities were clean and the people friendly.

the pool was cold but the kids didn't seem to mind

room is clean. gym and swimming pool are good also.

the kitchenette and the fridge and microwave

breakfast, staff, free wifi, and parking.

the pool and hot tub were nice. i also liked that the bathroom was a good size.

there were lots of options for breakfast

all the food was for kids.

breakfast was not offered :(

was super tiny and there was an expectation that 2 adults (over 18) supervise even just own child while at the pool

hotel, great location, excellent service and free breakfast

pool water looked cloudy

swimming pool water too cold to swim and the jacuzzi was out of service

no indoor pool hot tub out of service

not having a stationary bike in the fitness center

the room was very cleanthe staff is goodthe breakfast was good

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

location perfect staff friendly. pool spa nice touch.

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

got a suite as we were travelling with our kids

beautiful decor. amazingly comfortable bed. great pool/spa area. excellent location.

and pillows were very comfortable, nice tv and lots of channels, eveything i needed in a room, pool and hot tub were very nice

the communication, the room and the breakfast

the included breakfast and coffee in the morning was very appreciated and good

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the breakfast option was very good. this was very convenient.

kids enjoyed the pool, which stayed open later than most hotel pools

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

the bar prices were a little high....

gym was well equipped but the swimming pool was so narrow and small it was too difficult to swim

the pool could of been cleaner and warmer.

clean, easy to connect wifi

there was no room service

the hotel amenities gym/pool/restaurants/bar) were very much in keeping with the quality i expected from a premium

decent gym

bathroom in my room, room service seemed to miss cleaning the sink

we appreciated that the self laundry

nice breakfast. the location is also great.

could have more customer service experience and appeared to be homeless people walking in eating breakfast

breakfast, cleanliness

the breakfast provided was more than expected

the bar area and room super cool

we used the gym as well as the hot springs pool

breakfast was okay but no protein like eggs, sausage or bacon

4- there were people having sex in the hot springs pool the one time i could actually go for a dip

we had room service and the food

please make sure there are always water cups in the gym.

the property was beautiful and very clean. breakfast was amazing

the pool was closed

thing i didn't like was there was no knock for room service & when we left the beds were not made

pool being closed

hotel was very nice; loved the lobby, the pool area, the hot tub, was very nice; the suite was great lot of space, clean we had a great time

room service: beds untouched, shower items not refilled

first off, charging a fee for premium wifi is unheard of in this day and age

actually had a hot tub and a nice pool and gym

enjoyed the breakfast, gym facilities, pool/hot tub, ease of check in, location, and housekeeping services

very comfortable bed, nice size room, great gym,

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

the front desk was helpful and the bar was comfortable with nice specialty drinks

great location, nice big room, nice bar and resto.

bed like a cloud. gym was insane.

no toiletries and breakfast.

the pool was nice and we also enjoyed the steam room

breakfast was basically a buffet stand that charged for each item - though the quality wasn't

stay was great but the rooftop bar was way too small for nye and no dance floor

one tiny bar of soap to wash our hands and no face clothes

the kitchen staff was very friendly and even served us when the kitchen was closing in minutes

also the people that work in the kitchen

very-very nice personnel, very kind and funny)) - comfortable large room with kitchen section - good large bad and modern furniture - the best hotel from the wyndham network

wish the kitchen was open

the complimentary breakfast has a lot of room for improvement.

breakfast, different both days and they use real eggs

the gym had an unpleasant odor.

there is gym but it is very very small

the free breakfast was better than most places i've been to

amazing, friendly staff and a delicious breakfast with a waffle maker

only great thing is no pet fee and my dog was with us

early check in nice staff

the indoor pool was nice - clean and well appointed

nice location, friendly staff, nice pool.

breakfast was good ud83dude0b

we asked what time does bar open they told us 5pm if the bartender shows up which they never did

huge walgreens next door, and a pleasant 20 minutes walking to the examination center

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

location and that they had a laundry room and parking, close to restaurants.

the laundry room was perfect for travelers

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

hallway smelled like smoke and laundry

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

the kids were happy

i advised no because i have kids who want to swim

you should make a designated parking spot for your staff

the only issue was parking i would stay here again

hotel looks good, there is an elevator, free parking, heated pool, friendly administrator, super comfortable beds, cozy and clean, delicious

pool was awesome

pool, hot tub area was clean & warm & the room we had was immaculate

we loved swimming and the breakfast

comfortable beds, clean, and a nice breakfast.

great breakfast and great pool

breakfast was great

gym was well equipped

the pool and gym were both open; the gym had plenty of equipment including dumbbells and a cable

staff, excellent hospitality, pool was clean, lots of pool towels, breakfast was included and exceeded expectations

very good breakfast. ready early. lots of snacks available. good gym.

pillows, pool, breakfast

pool is too small.

the breakfast was not what i expected.

quick check in fitness facility was great all equipment was in good repair.

good location. clean. nice pool.

shuttle worker that took us to airport was so nice we enjoyed our ride there with her she was so

pool and jacuzzi area was nice

the airport shuttle

had called the hotel to get shuttle bus lined up early in the morning i think the guy name was jim he told me numerous of times

breakfast was excellent, the staff were super friendly and helpful, best customer service i've had

it was so lovely the lobby was decorated and there were activities and treats supplied for kids

was accomodating in getting my room close to my kids' room

clean. helpful staff. shuttle to mall very convenient.

clean pool area and gym

kitchen too close to bathroom only one chair

breakfast choices, friendly staff, the patio, decor of hotel

dishwasher had few kitchen wears unwashed

didn't have breakfast

kids running around touching the fruit and almost getting burnt on the waffle maker

my kids got woken up and couldn’t go back to sleep do to them next door fighting and yelling loudly

the shuttle bus driver was so awesome, he drove us to the airport and back

clean rooms and courteous staff. very easy to take shuttle back and forth to airport.

wifi connection terrible

the pool was very relaxing and great if you have kids

the hotel bar and restaurant were great

the case then they need to put more than two bath towels in the room—especially given the spa tub

the bed was very comfortable and the spa tub in the kennedy suite was nice.

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

room & spa bath

the spa tub is just a huge bathtub

loved it all and now am looking forward to the bar and restaurant opening up.

bed was comfy, the food was delicious, the bar staff was amazing, the building has been converted so beautifully

wished the bar and restaurant had been open.

no room service

i went to the onsite bar and the staff, drinks and food were very good

there’s also an airport shuttle just make an appointment

breakfast was very nice with many choices

breakfast

the kitchen staff kept everything replenished

conveniently located to the highway.friendly helpful staff. great breakfast

then getting home near midnight and having to immediately do laundry and shower + wash our hair

free breakfast had no meat

there was a laundry on site for guests to use but again we did not use this facility

the availability of laundry machine easy parking

clean rooms and everything was available. the breakfast was good

what i didn't like is it says continental breakfast and all it is is muffins and coffee

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

breakfast not good

kitchenette did not have anything other than a fridge and microwave

that had a kitchen in the room

gym room was extremely dirty, no towels and trash throughout the gym

were clean and comfortable…convenience to airport with shuttle service and parking are what led me to it

great experience with two small kids

love the shuttle to the airport was whenever you asked

proximity to airport and the free shuttle service

located close to the airport and a shuttle was available

staff and shuttle drivers were absolutely amazing

website said it offered breakfast but all they had available was a brown bag with a water, piece of fruit and a danish of

the hotel was extremely clean including the pool, my room and the gym facility

breakfast and friendly staff

fitness center had a variety of machines but you were really only able to use the weights,

checked in , the girl was great, we went to the restaurant and it was fantastic, we had a great pool

the indoor pool was clean, but way too cold!!!

ate at the bar area and food was good and timely it is near the airport and our son used the shuttle to get to the airport at 4:30 am would

everything was clean n kids loved the pool... most staff was very friendly n kind.

the only thing that could make this hotel better is free extended parking.

cleanliness was perfect along with the room size and, bonus kitchenette in the room

free breakfast, internet and parking were all a bonus

wifi

helping us set up shuttle to airport aaa

the bed was so so comfy and my kids enjoyed the pool

pool was very busy & looked cloudy so we didn't go in.

shuttle service to airport

i liked the small snack area across from the front desk, and the pool was lovely

the bed was so so comfy and my kids enjoyed the pool

hotel was a fine choice because of its proximity to the buffalo airport and its airport shuttle

loved the breakfast

breakfast was also good with a waffle maker

the staff was amazing and the shuttle to the mall and restaurants was a great touch

the breakfast was lovely and the hot waffles were delicious

the room was big and very nice. we needed the airport shuttle and the location is perfect.

the pool was the perfect temperature

year was great and i got the same great quality of service with the staff, the breakfast and the shuttle service

shuttle service, cleanliness, friendly staff and location

loved the pool breakfast was so good friendly staff

5 sports i think) honestly has better wings than the anchor bar wing place that s a few

the 4:45am shuttle was right on time and had us to the airport in 2 minutes

more info at check-in for amenities like the laundry facilities or gym, etc

you need a quiet place, full rest, excellent shuttle service, confortable pillows and bed, clean bathrooms, excellent towels and quality

parking was free during stay & u$30 for a week while on vacation with free shuttle each way

loved the early breakfast option

a spot by the front desk to buy food n snacks, that was wonderful since we arrived late and the kids were hungry before bed

my kids loved the room everything was clean great place to stay with kids

couch itself was drenched into the sofa mattress so we all had to sleep on the bed with all the kids

nice staff! they made extra effort to find me a room for an early check in

very clean, good breakfast, nice staff, ample parking.

fan is too loud, no room service

$75 pet fee for just one night. too expensive.

clean, modern large room with two queen beds. a heated pool and gym.

the breakfast bar was terrific.

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

to park on saturday nights as bar and restaurant are popular

i didn't have dinner there, but did go to the bar which had great bar snacks too

room service delivered our dinner n a minutes

having to ask for room service which was hit and miss and the bed wasn t made

at noon, area safe and convenient to shopping and activities, parking free and under cover, nice bar and restaurant, quiet rooms, comfortable beds, lots of towels and pleasant experience

liked 24/7 room service, we had a late arrival our first night and having the opportunity to order food

pa services, room size, amenities, room service

the beautiful decor - parking - friendly staff -

the restaurant brought us room service

the gym wasn t working for the 3rd time i get to stay in the hotel.

the breakfast was incredible

we both enjoyed breakfast

i wish i had a longer stay to be able to use the pool

the gym was not available, but the pool was

the service, cleanliness and breakfast were formidable. the place is central, cozy and quiet.

wish they had the breakfast buffet style.

the bar was closed

free breakfast with real plates and utensils plus a bar/lounge on site

due to covid the pool and fitness was closed as well as breakfast area however bagels yogurt and fruit was provided

near all shops and restaurants shuttle to the airport free wifi breakfast included

less being offered in the breakfast bar than previous stays

breakfast was always done always fresh was good

nice and clean room bed was comfortable !!free airport shuttle

no pet fee

was a nice moment and comfortable stay, the front desk staff is friendly with cooperative and the shuttle service was on time , after all financially it is viable in all aspects, thank you

a lot of hair from shaver all over the bathroom sink counter and fruit flies coming out of the kitchen sink

the gym was well maintained with good equipment. breakfast was good with a good variety.

breakfast was good but would be nice if there was a ham or sausage option

pool is a little bit slippery and the sofa bed is kind of too soft

pool very crowded for still in covid but not sure if there was a limit of number of people or if it

the pool or the hot tub was out of service.

the kids and i enjoyed the spa pool and swimming pool

key worked for room but not for pool or outdoor patio reentrance

nice rooms and staff. pool and hot tub. free parking

amazing staff nice pool and spa washing machines good location

plus the free breakfast was much better than i expected

i really enjoyed the breakfast that was offered

breakfast good

easy to find, clean & great breakfast!

convenient, affordable, nice beds, nice breakfast

staff friendly, clean room, aircon functioning well, good breakfast, good service over all!

the staff & shuttle were excellent!

wonderful breakfast every day and we had fun using the indoor pool and the pool table and football table in the lobby

very clean and well kept and breakfast was included

cleanliness, breakfast, service.

with three kids it’s tough to find a big enough place to accommodate us

very nice hotel and rooms. kids liked pool as well.

breakfast and the front desk stafff were amazing ?

the guest laundry was a definite plus

beautiful room and bathroom, good breakfast variety, excellent coffee available at all times.

breakfast was good- i loved that it went till 11am

staff is friendly, from the shuttle ride from the airport, to the check-in at the front desk, the room service and the food service

the light over the spa didn't work

me & my husband was at the front desk but was very prompt helping us out with an issue with the spa tub

clean, quiet, attentive staff, spacious, great breakfast

great breakfast great location amazing staff super clean, neat, and worth the stay

kitchen had good amenities

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

the saturday breakfast was unique and tasty

two tv and kitchen with fridge. i was very comfortable i will stay in the near future

very good location. near by shops & restaurant. very good breakfast.

the staff was very kind ! breakfast was good !

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

breakfast was good as we paid the price

the breakfast!!! it was just breads, bagel and juice

it was quiet and there was parking right in front of my room

-wifi worked well

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

decent wifi and clean room

with this hotel we stayed on the 10th floor room was just remodelled it was modern and clean , kids love the pool, big spacious and had a hot tub

great facilities, rooms, parking.

room, enjoyed indoor and outdoor pool although it could have been cleaner, enjoyed jacuzzi and gym, overall nice hotel would definitely go

we ordered room service and it was good

this would not have been a pleasant stay for a family with kids

staff was very friendly and did their best to accommodate early check in for me which i do

the kitchen facilities

location was excellent, free use of laundry was a plus.

he looked like he had just come from the gym and seemed totally clueless about basic procedures

was spacious, clean, friendly, private, great kitchenette even though e didn’t need it, conveniently located and helpful

free laundry, exercise facility

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

i checked in at 1040 they said the bar was closed but i saw people ordering after 11pm

enough that the kids were pushing the 'dirty cloud'

small trash cans without room service it was frustrating to search for some place to place trash

no complimentary breakfast. that was disappointing, especially for the kids.

and no dirty laundry bags

breakfast was hot and included in price

missed having a continental breakfast in the morning, but it is understandable with the covid-19

the location, staff, rooms, pool, breakfast, etc

tina was great, i called her for an early check in and she called me back when the room was ready

breakfast was very nice.

location, cleanliness of room, friendly staff, complimentary breakfast

the pool was great and had plenty of towels

the pool was small but perfect for a splash with the kids

breakfast area was untidy (although very busy with guests so sure hard to keep up with) and ran out

great breakfast

pool dirty and broken handle to get into pool

the staff even prepared our room for early check in for my daughter which was a bonus for me

was great and awesum, customer service, pool, gym, breakfast

we didn’t realize the pool and hot tub were out of commission - we came to that hotel for that reason with our kids for

this place is clean and had a great breakfast.. only issue was hot tub was out of order

room well stocked kitchenette comfortable bed excellent breakfast bar we got everything we needed in a hotel for a

well maintained, good staff, nourishing breakfast

the kitchen area was terrific and would be great for an extended stay

was too early, finishing at 9am which meant that by the time we were done in the gym, breakfast was finished and we had to grab something else elsewhere

the laundry facilties were not working correctly

breakfast was very popular

the pool was located right by rooms

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

the drawer in my kitchen area was broken and wouldn't shut

great room comfortable beds mini kitchen facility gluten free bagels at breakfast

all was great...pool. jacuzzi, hot breakfast, nice room, convenient location.

had a room by the laundry to large baskets of dirty lines were outside room

t clean dirty laundry still in the room and the bathroom was not cleaned

hotel was exceptionally clean, staff was nice and helpful, pool and jacuzzi was clean and open, breakfast was great, checkout was easy

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a hotel

was a loud group with kids and they was really loud and a little uncontrollable i had three room i have stayed 4 other

pricing, space, my boys like to swim, my daughter, liked the gym

big clean room, great breakfast

allowed early check in

were about a 100 kids running around that were knocking on doors screaming in the hallway while there parents were

of the laundry facility and vending machines

rooms were nice and came with kitchens

convenience of kitchen during longer stay

would have liked the kitchen supplies in room but i understood that they could have been requested

really wish the kitchen had anything in it to cook or eat off of or with

the kids had a great time swimming.

the kids enjoyed the pool so much

great location for shopping, great breakfast selection

noisy people & kids

decorated, very clean, plentiful breakfast, staff very pleasant and helpful, great