were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

manager was ruled the accommodation were poor and expensive the smell was bad not able to assess wifi room too

we have babies and they let us do a very early check in.

there was a guy that cleaned up the parking lot everyday

couldn t get on wifi

no room service

parking was somewhat limited

the highlight of the stay was sitting the bar with bartender marty, good food and marty's a great bartender and fascinating guy

easy parking

there was no room service and no staff to help with luggage or respond to requests for a bottle opener or

the breakfast!!! it was just breads, bagel and juice

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

very small breakfast option but the price of the room made up for that

continental breakfast was provided

the room was comfortable and clean. they gave us an early check in.

room & spa bath

the spa tub is just a huge bathtub

the bed was very comfortable and the spa tub in the kennedy suite was nice.

the case then they need to put more than two bath towels in the room—especially given the spa tub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check in because my arrival was then pushed to the following day before noon and my important

the pool small but ok for the price and for kids

pool was crowded by unsupervised children who were throwing footballs and running around

excellent breakfast and perfect location.

had ev charging good breakfast good facilities

everything was fine but needs a little laundry update.

nice laundry room

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

the laundry worked

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

i love this hotel! the breakfast is awesome . the staff is accommodating.

pool and jacuzzi is nice

the kids had a great time swimming.

the room was very comfotable, the pool and hot tub area was impeccable

clean rooms, clean and warm pool, hot breakfast

the staff was very friendly it was close to where we had to go. and our girls loves the pool!

the hotel is located in a green area,breakfast is good ud83dudc4d liked the pool and gym.

pool was clean and nice

breakfast can be improved with more items

they should have the instructions to use the laundry

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

the pool ,whirlpool, gym ,and grilling area was a fantastic ad

granddaughters loved the pool and playing basketball..

the full kitchen was nice and well stocked

great breakfast great location amazing staff super clean, neat, and worth the stay

kitchen with full size fridge

the pool could have been a little bigger and the hot tub wasn’t working when we were there

very clean, friendly staff, good variety for breakfast

there weren’t towels by the pool.

only thing i wish was more variety than the same breakfast

the pool

large room with very clean kitchen and bathroom

the kitchen area was terrific and would be great for an extended stay

i did have to pay a pet fee but it was worth it

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

the full kitchen was phenomenal, the bed was super comfy.

rooms, clean establishment, comfy bed, kitchenette with a full size fridge, electric stove, even a dishwasher

location was excellent, free use of laundry was a plus.

there are no restaurants in this hotel, though it provides more than enough kitchen facilities to fend for oneself

bit pricey for a one night stay but the check in person let us have a late check out so that we were able to do the cave of winds in the morning before we left

access to a gym, laundry room and towels when needed.

easy to find, plenty of parking, friendly and helpful staff.

kids in the pool without adult supervision.

this would not have been a pleasant stay for a family with kids

appreciated having the laundry room as i had a long stay

staff is very good. plenty of parking. common areas very clean.

staff was very friendly and did their best to accommodate early check in for me which i do

wifi speeds not guaranteed even in premium. that's the only setback.

nice pool and hot tub.

great service, pool, snacks. comfortable beds, free parking.

the wifi was terrible. it is so basic to get this up and running properly for your guests.

and bar services

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

convenient customer laundry, paid by credit card

had an old laundry smell

big room, aircon, laundry facilities, comfy bed

location and that they had a laundry room and parking, close to restaurants.

grandchildren were utterly taken by the staff and the very clean pool

breakfast was good, the staff was excellent, the location was perfect for our needs

the pool should be more clean.

th3 room was spotless, beds comfy and breakfast was good

i would’ve liked for the pool to be open.

the bar was closed

large kitchen space, good size bathroom & shower

huge walgreens next door, and a pleasant 20 minutes walking to the examination center

it says the bar closes whenever the bartender decides to

told bar opened at 5pm if bartender shows up never did

the kids and i enjoyed the spa pool and swimming pool

nice rooms and staff. pool and hot tub. free parking

pool and how clean the place was.

there were extra blankets in the room for cold nights, and wish the pool looked a little

amazing staff nice pool and spa washing machines good location

the bed was great and really appreciated the kitchen in the room.

i also appreciated that they had laundry facility

breakfast was a grab and go. not alot of dining within walk distance.

gym was also clean but i wish there was a pool

only thing was the bar wasn't open, but it was very nice that they had beverages available in the lobby

all you herd was doors slamming and kids running upstairs all night

there should be an age requirement for kids to be able to make their own breakfast, especially using the waffle iron

my kids also loved that there was a bird there

breakfast was awesome! comfortable, clean, friendly staff, great walkable area.

and a huge group of kids from a hockey league were running the halls , screaming

breakfast area was untidy (although very busy with guests so sure hard to keep up with) and ran out

the small pool and high cost

good size room, good breakfast, friendly staff

the pool was great and had plenty of towels

the kids enjoyed the pool as we had it all to our selves

there was a laundry on site for guests to use but again we did not use this facility

free breakfast had no meat

breakfast was hot and plentiful, had available space for seating

large clean breakfast free coffee

family had everything that we needed for breakfast, fresh waffles, eggs, sausages , yogurt and fruits

pool,small bowling alley, nightclub all within

fabulous rooftop bar and staff were super friendly

no breakfast

stay was great but the rooftop bar was way too small for nye and no dance floor

no breakfast because of some issues in kitchen but they still charged for the snacks from

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

aware of pet fee

very clean, good breakfast, nice staff, ample parking.

the breakfast presentation was beautiful. all the food was really fresh.

pool is kept clean and the gym is great

pool and spa were great

comfortable clean room, and had great bar food and drinks in the lounge.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

shower head , location. gym, pet policy

excellent, nice staff, great room, nice bar and resto.

the front desk was helpful and the bar was comfortable with nice specialty drinks

staff; parking included - lot on site; nice breakfast area; bed/pillows were comfortable; kitchen/living area spacious with room for visiting friends/family; tv in living and bed room; good

the bathroom was enormous and dated and the kitchen not well equipped or really clean

more kitchen supplies needed was misleading

delicious breakfast in the morning and an awesome workout in the fitness center

hotel was very nice; loved the lobby, the pool area, the hot tub, was very nice; the suite was great lot of space, clean we had a great time

breakfast, big room, location.

every employee was so friendly the breakfast was great

the breakfast tastes good. nice big room with a view.

loved the healthy choices for breakfast

we appreciated that the self laundry

we were able to reserve the pool like that everyone could have a little time in the pool if possible

didn t like that the bar closed at 10 pm

especially the bar manager and bartenders

was a great trip for us take the kids on and the front desk staff was amazing

free breakfast and happy hour

was a shame that the spa and gym closed at 6pm, so we weren t able to take advantage of these

only thing we thought was strange is we ordered room service and there wasn t a table to eat at

construction being done just outside the hotel and parking lot entrance which was not the hotels

spa was admittedly a little bit of a let down

rooms, bed, bathrooms all very nice - mt kids of course loved that everything was on wifi

called to get room service and nobody answered the phone

also there were lots of spiders out side the rooms window which paranoid my kids

the pool wasn't heated, looked partially under construction, slightly moldy smell

desk service was amazing, great guys working the desk joking with the kids before our night out

there was no room service

the facilities were not open (pool, gym) and they did not advise before we arrived.

kids enjoyed the pool, which stayed open later than most hotel pools

early check in

gym was well equipped but the swimming pool was so narrow and small it was too difficult to swim

nice pool area and laundry facilities

at noon, area safe and convenient to shopping and activities, parking free and under cover, nice bar and restaurant, quiet rooms, comfortable beds, lots of towels and pleasant experience

location; large comfortable rooms; very clean; staff remembered us from a previous stay; onsite spa for hair, nail and skin care with great products; onsite restaurant and bar; covered parking

rooms were beautifully updated, the pool was open til midnight, and the covered parking was great

indoor pool was freezing

with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

breakfast was freshly prepared every morning with a rotating menu

the breakfast option was very good. this was very convenient.

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

we really enjoyed having breakfast with the other guests

a great breakfast and the host friendly manner that started the day off right.

location perfect staff friendly. pool spa nice touch.

the bar was closed but the hotel clerk stated that the staff called in

the hotel pool and spa were a big hit with the kids and adults!

pool and whirlpool were wonderful

restaurant/ bar options

the staff was nice and courteous. room was very clean and enjoyed the breakfast selections.

great service- fun for kids. love the extras!

breakfast was a hit

breakfast had a great selection and was glad to have the pool and hot tub open again

the gym was not available, but the pool was

rooms comfort and breakfast

breakfast had a good selection and the hotel was centrally located for easy access to local

pool and jacuzzi area was nice

nothing ... would have liked parking and airport shuttle ....

had called the hotel to get shuttle bus lined up early in the morning i think the guy name was jim he told me numerous of times

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those waffles

kitchen was fully equipped with anything we would have needed if we stayed more than 1 night

its not in a bad area and gym was open 24hrs

loved the kitchen, dining, and living area

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

it was very clean and comfy and the breakfast was great and the staff.

the pool was ice cold

breakfast, please get a waffle maker.

pool is nice and clean but closes by 9 pm

the pool and the breakfast served in the morning

design was like a retro look from the 50's.very clean.great having kitchenette in room.

our room was large and had a kitchenette

didn't eat the continental breakfast. used the kitchen appliances located in the room.

were well appointed and spacious; great variety at breakfast; great to have a kitchenette with large fridge and dishes/dishwasher

appreciated the free shuttle from the airport

loved the layout so we could watch the kids in the pool from our rooms

great hotel, kindly staff, specially jeff (room service) and maria (waldens rest) comfortable rooms, clean and everthing (+) we ordered room service and the food was even amazing (+) loved that we could order room service to the pool - great job millennium - we will definitely be back (+)room service was excellent. fast, good food n jeff was very pleasant! (+)room service can be proactive specially cleaning and complimentary breakfast should have vegetarian (-) the room service was not good because they cleaned the room every three days (-)the room service was quite delayed. (-) my third day i had to report room service, the room was not vacuumed, bathroom was not cleaned and the coffee was not (+) we were worried when we ordered room service if it was going to be good (-) ordered paid room service breakfast and it was delivered 30 minutes late, causing me to be late for work

wifi connection terrible

wifi was hard to connect the first time.

the hotel bar and restaurant were great

was disappointed to find the pool was closed, no explanation given

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

breakfast

pool was not open

indoor pool is as closed and they stopped having breakfast in the morning for guests , which made m mad b

the kitchen was very well equipped with a full-sized refrigerator, microwave, dishwasher, stovetop

were hoping the pool/hot tub would have been open later

the space was comfortable for 2 adults and 3 kids (5-11)

everything was beautiful the room , the cleanliness , the breakfast , and the pool was perfect

the fitness and business centers are nice. breakfast was good.

has free guest laundry room, great location, nice staff

there were a ton of kids creating havoc in the pool area and making noise in the hall by our room after 10pm

there is not a bill changer on site if you need quarters for the vending machines or laundry

to current policies, they did not have the gym open, the pool was not open, and there was no sit down hot breakfast- just a to go bag with a

the indoor pool was a little cold

the shuttle service was awesome and helped us out a lot!

pool and spa with a workout room overlooking

we didn’t let the kids get back in when they wanted to go to the pool again

so nice, crib and extra pillow brought immediately, took us to dinner in their shuttle, took us to the airport at 4 am, and accommodated our every need

proximity to airport and the free shuttle service

super family friendly breakfast was great

the hotel was extremely clean including the pool, my room and the gym facility

the breakfast is generic hampton inn so nothing fancy

the shuttle to and from the airport was very good and timely

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

the corridors were a bit cold and no indoor pool.

the awesome breakfast in the morning

breakfast was great

i saw a laundry room, gym, jacuzzi and outdoor pool

the breakfast room is a little bit too small

hotel is doing renovations, so bar and lounge area very small.

everything was clean n kids loved the pool... most staff was very friendly n kind.

staff was nice and the young lady in the kitchen on saturday night (2/25) near closing went out her way to make sure our food was good

great pool and fitness room hours

and shuttle was very

my family swam in the pool and the water was very cloudy

shuttle service on friday night after 11 p

had the king suite which works out perfect when you have 2 small kids; you are able to put them to bed and still have the separation and the room is large enough

mary handled my request and put my name on list for shuttle

i got in late after midnight and they sent me airport shuttle immediately!

the location is perfect pool is cool overall great

area around the hotel is a huge parking lot on a 4-lane busy street, but very safe

nice compact rooms with mini kitchen

helping us set up shuttle to airport aaa

appreciate a place that includes free parking, free wifi, free coffee, and free breakfast

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

liked that this was so close to the airport, had a shuttle service, and had breakfast included

the breakfast was lovely and the hot waffles were delicious

very clean in every aspect. the pool area was clean too!

breakfast was good, but due to high volume they were out of a lot of things

the breakfast was great and fresh. my kids enjoyed the pool and very spacious rooms.

great shuttle service i used a couple times to and from airport

staff was friendly and accommodated a late check out. bed was comfortable.

there was also a nice looking indoor pool

the gym needs a small drinking water facility

they are very organized and their shuttle service is very efficient

inn was easily accessible,had shuttle service to the airport and an excellent breakfast

nice staff. very prompt and convenient shuttle service.

that the pool wasn't open

24 hour shuttle

you need a quiet place, full rest, excellent shuttle service, confortable pillows and bed, clean bathrooms, excellent towels and quality

pool was not open or gym, lots of teenagers being loud at night.

we were able to get an early check in, staff were very friendly and helpful

the 4:45am shuttle was right on time and had us to the airport in 2 minutes

nice hotel for the money. on site bar and restaurant. staff helpful and courteous.

laundry facilities were not working

many shops can be found nearby so it's necessary to keep some basic groceries if traveling with kids

i liked this place, there is a wonderful pool, convenient location, friendly staff

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

was not as expected at all laundry dryer was not working

would’ve been nice to know not full breakfast or pool/gym not open

also not clean- dirty laundry from prior guest under pull out couch

having a kitchen is great for midnight snacks and storing food

in a handicap suite with a king bed in it’s own separate bedroom, complete with a decent sized kitchen including an almost full-sized fridge, sink, dishwasher, microwave & stove top - just no

i like the suite accommodations & full kitchen

to the airport and shuttle service driver was nice

the breakfast bar we thought was great

no shuttle, although stated there is

minutes to buffalo airport walking distance via sidewalk to bar & grill and to cracker

staff was excellent, very clea the breakfast was fantastic options

the hotel is beautiful and the spa is amazing

free shuttle to the airport and basically free parking

we got a room near the edge of the property so in room wifi was poor

bed was comfortable, wifi worked well.

would be nice if this hotel had an enhanced bar

granddaughter thought a pool would make it perfect! ud83dude42

room service meal - quick, hot, delicious, excellent presentation, relaxing to eat in room

sitting at the bar for a $$$ meal is not a good feeling

room service meal was incorrect but the food was amazing and the staff rectified the situation

no room service after 8 or 9 :

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and fridge was right at my fingertips

the breakfast staff was not very friendly

they have a nice gym and the housekeeping was kind and accommodating

breakfast and the front desk stafff were amazing ?

loved the modern rooms and the bed was very comfortable and breakfast was a cut above some other hotels

very clean and well kept and breakfast was included

i also value the gym here with actual weight equipment, not just treadmills.

breakfast included- pool great, excellent hours.

the staff & shuttle were excellent!

free shuttle, new rooms, really friendly and helping personnel

i booked this hotel just because it has kitchen

the lobby offers a variety of entertainment options, along with a gym and a generous sized pool

their shuttle also has a 3 mile dropoff/pickup distance, so very useful

loved the pool table and fussball table in the lobby

kitchen wasn't stocked, tv didn't work, place was a little dingy

excellent value for the price, plus free breakfast

breakfast, room, and gym were perfect for us!

breakfast good

breakfast was hot & plentiful

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

we used the gym and pool table

and the shuttle service is a huge bonus

had a lot of free parking

the wifi was terrible and the bed was uncomfortable.

the shuttle didn t run during the time we needed it

the pool and the lakeview

or you can pick a breakfast from the menu and they also serve lunch and dinner plus they have a bar for those who like that so it’s a win win for all plus the property has a good size pool as

couldn't get in the pool because there were so many kids do to a tournament

have a bar for those who like that so it’s a win win for all plus the property has a good size pool as well

of “bar food “ menu items and bar not staying open late

room service and better choice for breakfast

they should have a closing time for the users of the laundry

is perfect and they have enough parking lots for your car

location, parking and staff

the spa tub was lovely and pretty big

the pool wasn't really clean

also it show a pool and it wasn't open it was covered

could not access pool. broken/missing handle on gate.

location was excellent, the pool was very clean, the beds were large and comfortable, the staff was very friendly

pool was perfect

because there was a maid cart in front of our room we parked our truck facing the pool to unload our stuff when another guy came out and said we had to park directly in front of our

very outdated bathroom was not in very good shape pool has not been operational for 8 years

pool was not working, bed could have been more comfy, the room was cold and i had no control over

pool was closed no microwave no hot tub

nothing other than no pool

to airport, helpful staff, free hot breakfast, free wifi, comfy accommodation with coffee maker and

there was no wifi

wifi problematic and

the wifi was impossible to connect to !

easy in and out. great breakfast and a very clean and comfortable room.

cleanliness, friendly staff, good warm breakfast and cost per night

with double beds and when i arrived i was told it’s only one bed in each room and some of the kids with me had to sleep on the floor, because the bigger rooms supposedly were filled

easy to find, nice to stay, the place is clean , yummy breakfast, free parking

the staff is exceptional an amazing. breakfast was great and the beds were so comfortable.

if you have kids who wake up late while on vacation, be prepared to buy food elsewhere as you aren't allowed to

maybe they should have better customer service as they could have turned the heater on in the pool

bed comfortable! toiletries & coffee in room. breakfast included & the pool! ☺️

it was only about 10 minutes away from the falls and had a nice pool.

laundry room was $2 to wash and $2 to dry which was expensive

bed comfortable! toiletries & coffee in room. breakfast included & the pool! ☺️

they are always puttering around outside making sure the pool was clean, cleaning the outside doors and much more

it was clean and the pool was awesome!

everything else, comfy bed, overall clean room, clean bathroom, clean pool

pool outside was clean and perfect so swim

check-in was only a couple of minutes long; property was pristine (impeccably clean rooms, pool and surrounding area was clean); location was great

provided early check in and all information for site seeing