access to the outdoor pool was a wonderful bonus

everything. the spa tub was great. room was large, and very quiet.

the primary room was very spacious, with a seating area, electric fireplace, and a spa in the corner (no screen or

also the buttons on spa tub were peeled so hard to read

value , and the room was huge and had exactly what we wanted for anniversary(ie a fireplace and spa tub) and ac which came in handy since it was warmer then expected

no breakfast

breakfast was not properly managed.

not told the pool was under repairs

the room were very nice and the indoor pool was a plus.

breakfast was adequate, though it could have included more protein options

full breakfast is good to have

the room and the breakfast are great!!! totally worth of the money!!!

great location, reasonable rates and a grab an go breakfast.

good room and comfortable bed. very quiet and decent breakfast. friendly staff.

the breakfast was delicious, especially the scrambled eggs

the fact they took the virus seriously and allowed no congregating, breakfast though limited was available and you had to take to your room

the breakfast every morning was so yummy, the pool was warm and clean, along with the rest of the place

good breakfast. very clean. parking good.

breakfast was simple but had some good variety

staff great. lovely place to have breakfast, spotless, comfortable. kelly excelled at her job.

has a small indoor pool and fitness room

pool is small but def not a deal breaker

small sensor glitch for the pool door, but the staff was very helpful.

friendly staff. cleanliness. excellent spread in the breakfast buffet.

pool was very relaxing

coffee was good. and sort of good choices for breakfast.

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

laundry facilities were not working

laundry dryer was not working but they dried the cloth in their hotel dryer

nice pool

only bad thing was wifi wouldn t work, always kicked me off. breakfast was good!

there was a noise at my room they were nice understanding and agreed that at afternoon after the room service cleaned the empty rooms we can move to a clean quiet room at the afternoon i called to

clean, comfortable room. excellent breakfast! friendly staff

bed was extra comfy and the breakfast was great

there was no wifi

the breakfast menu was the same every morning. scrambled eggs and turkey sausage with potatoes.

maybe they should have better customer service as they could have turned the heater on in the pool

good location close to falls and to shopping. great breakfast.

else staff was very friendly loved the pool and room was close to amenities including laundry

a little bite the breakfast

pool was perfect

no phone in our room. the room was smaller than what we saw online. pool was freezing cold.

could not access pool. broken/missing handle on gate.

pool was closed due to pump issues..

location was excellent, the pool was very clean, the beds were large and comfortable, the staff was very friendly

very outdated bathroom was not in very good shape pool has not been operational for 8 years

bedspread was paper thin and pool closed

within 5 minutes we find a best western with a much bigger and infinitely cleaner pool and rooms

because there was a maid cart in front of our room we parked our truck facing the pool to unload our stuff when another guy came out and said we had to park directly in front of our

nothing other than no pool

the staff is exceptional an amazing. breakfast was great and the beds were so comfortable.

if you have kids who wake up late while on vacation, be prepared to buy food elsewhere as you aren't allowed to

kept up till 2am by screaming/running kids above us despite calls

breakfast and location to niagra falls.

with double beds and when i arrived i was told it’s only one bed in each room and some of the kids with me had to sleep on the floor, because the bigger rooms supposedly were filled

th3 room was spotless, beds comfy and breakfast was good

the parking lot was clean and big along with the fitness room

breakfast was really good

the pool should be more clean.

grandchildren were utterly taken by the staff and the very clean pool

it was clean and the pool was awesome!

the pool was very well kept

pool outside was clean and perfect so swim

they are always puttering around outside making sure the pool was clean, cleaning the outside doors and much more

check-in was only a couple of minutes long; property was pristine (impeccably clean rooms, pool and surrounding area was clean); location was great

beverages like coffee and yogurts for kids

overall the stay was good breakfast was good bed comfortable

to reach, large room, laundry facilities, microwave oven in room, good dining options nearby (try

this could have been because we were across from laundry area

a little loud at times due to a numbers of families staying there so you get kids running in the halls

fitness center perfect and the breakfast was not fancy but many varied and tasty

everything was great. we even got to take the kids to the pool, which was a big treat.

pool and breakfast, very nice staff.

clean rooms, clean and warm pool, hot breakfast

employee will went above & beyond 4 me & my kids excellent customer service pool/spa opened with sch times which was a + wit kids wld def

of the laundry facility and vending machines

really wish the kitchen had anything in it to cook or eat off of or with

staff was wonderful, elevator , laundry, pet friendly,kitchenette

like extended stays because of the kitchen and value

everything was fine but needs a little laundry update.

pool was clean and nice

nice big room breakfast was amazing. very clean.

breakfast was also very good

was pretty good not a lot to choose from but enough to put a meal together for you and the kids

kids would say the pool was closed

cold hallway was terrible when i went to the pool and came from the pool to cold i’m sick today from

kids running in and out of the pool and the floor were completely soked and very slippery

too many people and not enough staff during breakfast 1 employee running ragged

breakfast time should increase

kids enjoyed the pool.

had a swimming pool for my grandson

state park near gas food supermarket hotel : clean, big room and bed, feel safe, nice staff, pool

employees were fantastic, the kids loved the pool, we loved the trolley that picked us up right out front

at check-in was very friendly and accommodating to my requests since i required and early check in

staff working at breakfast time being kind and working a/c and heaters, and access to an outdoor pool

bbqs, pool, gym, washing machines, full fridge, dishwasher, and more

the pool small but ok for the price and for kids

had ev charging good breakfast good facilities

clean friendly staff, spacious room. pool was perfect

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check in because my arrival was then pushed to the following day before noon and my important

close to niagara falls,kitchenette, happy hour, laundry room, gym

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

breakfast was great, the afternoon get togethers were awesome. fantastic place to stay.

free laundry after a 90 degree day playing lax

breakfast was also good

they allowed an early check in

gym is 24 hours and has enough equipment

kids loved it

good enough for little kids

the facility was good. gym was great.

a great check-in experience, to one of the best breakfast buffets i've visited recently, we were very comfortable

was great and awesum, customer service, pool, gym, breakfast

i enjoyed the pool and hot tub.

breakfast was awesome, the area large and spacious.

the pool area looked nice

the staff even prepared our room for early check in for my daughter which was a bonus for me

the pool and pool area was very clean

the staff were very friendly and helpful. we loved the swimming pool it was very nice.

affordable, and within my budget, and close to shopping areas, and like a 10-minute drive to the casino

also provide free bus to the falls and casino

staff was amazing! room was clean. enjoyed the pool.

not about what i didn't like it's just a lot of kids running around parents not controlling their kids banging and running and jumping but front

great accommodation, particularly laundry facilities.

clean, accommodating, and the pool was immaculate

jacuzzi tub was very nice, very comfortable big enough for 2 people the room was comfortable the gym was

let us do early check in as our flight arrived in the morning. breakfast even included smoothies

minute drive to niagara falls and i believe they provide free shuttle service to the falls and casinos in the area as well

all was ok except poor internet service my kids enjoy pool a lot

much bleach in the pool area

wish there was a pool

pool and spacious rooms at low price.

the breakfast selection was just ok but there was plenty of it.

pool is very small for a hotel

dryer doesn’t work on fourth floor however manager offered to dry my laundry which was

the gym and pool we're closed

card reader didn’t work on any other doors or guest laundry

the people who were on the upper floor were very loud the kids

rooms were big breakfast was great

the mushy apple they call breakfast.

they had a very good breakfast

swimming pool water was not clean

one elevator working and had to use laundry and another location but was walking distance

nice pool and hot tub.

the lack of carpeting. the floors were clean. bed was very comfortable, so was the pool area.

we ordered room service for the first time and it was pretty good although we did not know they added the

close to the university, rooms are comfortable, my daughter was extremely excited about the pool and hot tub

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

gym and pool is closed (didn’t really concern us but gym did look nice through the door)

access to a gym, laundry room and towels when needed.

bit pricey for a one night stay but the check in person let us have a late check out so that we were able to do the cave of winds in the morning before we left

the staff really nice and professional,i love the kitchen

the kitchen facilities

staff was very friendly and did their best to accommodate early check in for me which i do

view and pool

the stay was great and the spa tub

the people that were racist while my kids were in the pool and the pool was very cold

kids in pool in supervised, black mold in bathroom

the pool was a little cloudy and could have had a few pucks /treatment put

rooms are nice and fresh clean and modern never had any issues with dirtiness at this hotel, pools are big and clean

very young kids were allowed in the hot tub

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

liked the pool/gym, the friendly staff, the spacious room, the overall look of the hotel, and the

the bar experience was not the greatest. just mediocre.

no wifi no breakfast no coffee no oven fridge was not working

convenient location, comfortable beds, newer carpet, parking, reasonably clean.

there was one wooden chair at the desk for working, did not use the wifi this time

view of parking lot

we had a lovely hang in the parking lot outside our room before and after the show

the spa tub was lovely and pretty big

very nice spacious room close to restaurants and 10 minutes from niagara falls. wifi was great

breakfast was fresh &

on site is a bit unconventional and the wifi did not work - it would connect but it would never load a web page

good sized parking lot

free wireless, free parking, nice breakfast, nice fitness room, free printing in the little business center, and love the hot tub and

everything was very nice and my kids had a great time in the pool

love everything but the size of my room i was expecting it to be much bigger with a full kitchen meaning stove with oven and the basics

pool was so nice and warm not a shock

nice fitness room, free printing in the little business center, and love the hot tub and pool

provided early check in and all information for site seeing

the breakfast!!! it was just breads, bagel and juice

continental breakfast was provided

was clean and comfortable and the breakfast was great

breakfast was good as we paid the price

get to stores and close enough to attractions 20 minutes from niagara falls they do offer a small breakfast nothing to get up early for so just sleep in and enjoy the

nice rooms and staff. pool and hot tub. free parking

pool not available.

pool and how clean the place was.

the hot tub and indoor pool was a great way to start and end the day.

the pool or the hot tub was out of service.

breakfast and location were both excellent !

the rooms are spacious and comfortable and the breakfast was terrific

very friendly staff and breakfast selections were well planned

a charming spa and location

also, we were there on a sunday and monday and we looked into the spa there but it is closed on mondays and we got there after 2 on sunday and it was closed

they have free breakfast every morning & offer many amenities including a mini store in the hotel for forgotten

smelling carpets, in-room kitchen fully supplied, friendly staff

not enough breakfast

i loved how spacious our room was and it was also very nice to have a kitchenette

dark in pool area

there was a guy that cleaned up the parking lot everyday

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

couldn t get on wifi

-wifi worked well

we have babies and they let us do a very early check in.

didn’t use the gym or other facilities so i cant comment

my grand kids loved the pool and spa

was excellent from the smooth check in to the large, comfortable room, amazing pool/spa and delicious breakfast

great service- fun for kids. love the extras!

the service, cleanliness and breakfast were formidable. the place is central, cozy and quiet.

friendly front desk staff at on-site spa and initial hotel check in

the hot tub and pool are the icing on the cake

wated 20 min at the lobby bar for a drink

we had to come back for the comfiest beds, nicest bathroom layout and convenience of the hooked bar and restaurant

room service for a pot of coffee was told not enough coffee pots to

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

the gym was great for a hotel

pool and hot tub area were quite nice

of room and bar in lobby

aware of pet fee

i did not want room service every day but i had to go out of my way to find someone to get new towels

i booked a deluxe room with 2 queen beds and a kitchenette

the kitchen was a health hazard, caked in grime and absolutely nauseating

room was upgraded from a small room for two to a suite with a small kitchen

ice machine or ice cube trays in the rooms with kitchenette.

although we didn't use it, the kitchenette was very nice and well-equipped

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

would only recommend an extended stay room with kitchen

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

the bar and starbucks

spacious room and did allow late check out

also loved that the room had a wet bar with fridge, microwave and sink

they have gym, pool a starbucks and family games in the

for the pool and gym we had to make an appointment to use it

location, clean, breakfast, warm

excellent location, great service, breakfast was complementary.....

the only thing you need to know is that breakfast ends at 9am. which didn't bother me though

good breakfast & value for the money

the staff was friendly and the breakfast was very good

the pool could be a bit bigger with a sauna, there were a lot of kids there

breakfast was good, but the eggs and sausages could have been hotter

staff members were nice, and helpful. pool was open and clean.

24-h gym facing the indoor pool seems a bit odd

breakfast was very simple, not really our thing, but the laundry was super handy

were able to walk to the attractions including the falls and casino

and for a last minute thing very affordable considering niagara falls was a 5 minute walk and the casino was maybe 10 minute walk

centrally located to the falls, casino and attractions.

i also enjoyed that it was located rather close to many restaurants and the casino and the falls

it was close to the casino we were going to.

granddaughter thought a pool would make it perfect! ud83dude42

i didn't really like the room service meal. there weren't many options to choose from.

the light over the spa didn't work

clean, quiet, attentive staff, spacious, great breakfast

loved the actual silverware, cups plates and cloth napkins, not only with the coffee bar in room but through out food/drink services

everything was great from the room to our breakfast

breakfast was included and had fresh fruit, a muffin, coffee, juice and an egg dish

i slept so soundly i almost missed breakfast

had quite a few choices for breakfast and ours was delicious

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

free breakfast had hot eggs once other times only egg in english muffins, oatmeal

excellent staff. breakfast was awesome.

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and fridge was right at my fingertips

the pool deck was extremely slippery and a bit on the smaller side.

the design fwb was fantastic. nice pool and weight room facilities

laundry room is also available to wash your clothes

the pool was the main thing for us but they were too much chlorine in the water

the pool was exceptional and the kids really enjoyed it

kids love the pool very clean and the water was warm

lied about the fitness center being open, and the free crib, they didn’t even bring it up when we arrived

the casino & restaurants within the hotel itself were very convenient

the staff was amazing and allowed us an early check in for our friends wedding.

restaurants/room service exceptional

easy access to parking area

the casino the blonde bar tender tender so disrespectful with me i even fell that she didn t like hispanic

staff friendly, clean room, aircon functioning well, good breakfast, good service over all!

the pool, rooms and breakfast

anchor bar just around the corner was good to eat

pool was over crowded and so was the gym , the breakfast was not even hot , and we went at 7:30 am , very early , everything was running

breakfast included- pool great, excellent hours.

good location, friendly staff, breakfast simple but delicious.

breakfast, room, and gym were perfect for us!

plus the free breakfast was much better than i expected

excellent value for the price, plus free breakfast

facility, comfy bed, window seater, clean room, nice toilettri, good breakfast choices, friendly overnight

great staff who graciously gave my kids endless free cookies and great rooms too

great staff who graciously gave my kids endless free cookies and great rooms too

wifi did not work in the rooms

too many kids in the pool area using the hot tub as a kiddy pool.

even the layout

the kitchenette and the divider

paper towels in kitchen we're almost gone

kitchen wasn't stocked, tv didn't work, place was a little dingy

the home2 suites have kitchens and living quarters in the room area

their shuttle also has a 3 mile dropoff/pickup distance, so very useful

undry room, detergent, softener, coffee machine refill are starbucks'), good restaurants and

hotel has great gym

to get back and forth to the casino

great restaurants in hotel, walking distance to falls, secret tunnel to casino, and the most comfortable beds

was excellent and the underground tunnel was a bonus when going to casino

for 15 min early check in they charge 25 25 usd

kids were annoying in the halls but you cant fix that.

got my early check in

not get to use the pool, there were always kids swimming which we understood because of being a family hotel

should be a shuttle there is none

extremely professional & friendly staff, rooms are spacious, free parking on site, in-house gym, close proximity to the us side water falls (approx 10mins walk) overall loved the comfortable

air conditioning too high in the hall, reception area and also in the gym.

restaurant & bar downstairs

very close to goat island and casino, but also very walkable to falls and other attractions

within walking distance of everything (maid of the mist, casino - definitely try the buffet, falls, rainforest cafe - another must spot to eat) brought my

jacuzzi, not enough things for kids, restaurant too expensive

i was hoping for a better breakfast with pancakes, eggs and sausages with my kids.

the breakfast was great and the pool was clean

we were able to walk downtown as well as to the casino without having to drive which was nice for such beautiful weather this week

the spa tub was great

arguing couples, young kids running up and down the

but there a great breakfast spot in the casino behind the

less than a mile from a casino, amazing food options close by

renovated, close to casino and falls, still in a safe area

to casino and falls

no pet fee

staff was excellent, very clea the breakfast was fantastic options

breakfast was great and location was great

no pool, very noisy, construction etc. it could use a better breakfast selections.

would not let me get a new room tv was not working at first and i had to pay an extra $50 for a late check out even though i’m a member how insane is

there was no free breakfast and the parking was difficult.

breakfast so so

child enjoyed the pool

breakfast and pool was extra good

self-service laundry and free parking were useful perks

great breakfast. excellent location!

deal with kids and free breakfast

excellent location. the room was spacious and clean. breakfast was good.

was the second leg of our journey and we usually try to do laundry before we depart but there was no facility

gym is small but great

no smoking room no room service

it was a nice hotel,clean,entertain for the kids to play arcade,pool and gym.

didn t like that you couldn t use the food vouchers as room service and that you had to eat in the restaurant to use them

hotel is always accommodating with our requests, which is mostly a late check out after a very late night at the casino

gym very nice

close to airport, staff was really nice, upgraded my room for no reason, shuttle to airport

wifi is fast also - good value

the breakfast was standard hotel fare, but the staff was attentive and kind

bar was not open before a bills monday night game

beautiful elegant eclectic and cost friendly shuttle bus was a pleasure! beautiful for pictures!

the restaurant and bar offered great food and drinks at an affordable rate

welcome back home feeling verse corpa stay and they all are so great from desk to housekeeping to kitchen

kids loved the pool and the workout gym

food was simple but nice and the laundry service great

while i was on the bike a bunch of young kids came in and were just playing around with everything

parking was a little sparse? but it was free!!! i really can t complain about that.

not notified of bar closure times and a couple of staff a bit abrupt / unhelpful.

no room service not enough power outlets in room end of toilet paper and tissue paper cold bathroom

no pool, no daily room service.

reception and personnel. not nice accommodation experience! very poor wifi!

rooms are great, breakfast is really good

that the pool wasn't open

my kids loved the room everything was clean great place to stay with kids

clean, new, spacious, friendly staff and very good nutritious hot breakfast!

cookies before bed and a good breakfast in the morning was great