didn’t like the hours of the pool

kitchen had good amenities

great breakfast great location amazing staff super clean, neat, and worth the stay

the saturday breakfast was unique and tasty

full kitchen including fridge , microwave and cooking utensils

key worked for room but not for pool or outdoor patio reentrance

the pool or the hot tub was out of service.

the kids and i enjoyed the spa pool and swimming pool

there were extra blankets in the room for cold nights, and wish the pool looked a little

the hot tub and indoor pool was a great way to start and end the day.

too many young kids

the parking & staff

kids liked the pool and it was convenient to get to all the attractions

parking in the rear is cramped because all the guests park there and any one attending function in

kids playing ball in the parking lot

staff was very friendly and did their best to accommodate early check in for me which i do

i love that i can do my laundry here, for free

the staff really nice and professional,i love the kitchen

the kitchen facilities

gym and pool is closed (didn’t really concern us but gym did look nice through the door)

room was well equipped/ had a kitchen and utensils, everything clean and well maintained, staff nice and flexible

wifi, location close to shopping and restaurants

the bed was comfortable, pool was clean and big, very family friendly.

the pool was great for kids

loved the bar area at night and breaksfast options in the morning. room was clean.

i purposely booked this hotel for family weekend for ub for the pool since i have 2 some kids

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

good enough for little kids

pool wasnt heated

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

breakfast was great, and the location is centrally located to everything.

clean n bright corridors, complimentary breakfast and indoor pool n gym

really liked the fitness center and pool

i enjoyed the pool and hot tub.

breakfast was awesome, the area large and spacious.

was great and awesum, customer service, pool, gym, breakfast

clean. rooms were a good size. good breakfast. friendly staff

i love that the facilities allowed you to do laundry at no extra cost

while the laundry was free, only one dryer out of six was working

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot tub and pool, pantry, business center

everything very clean and comfortable and i love the breakfast

great complimentary hot breakfast

the breakfast!!! it was just breads, bagel and juice

the staff was very kind ! breakfast was good !

was clean and comfortable and the breakfast was great

clean and decent breakfast

the room was comfortable and clean. they gave us an early check in.

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

bar/reception staff were very friendly

cleanliness was great ,staff was very attentive to our needs the pool was well kept gym was open 24hrs breakfast was

very clean, good breakfast, nice staff, ample parking.

there was plenty of parking

pool and spa were great

the pool was perfect for me and for my grandchildren who are at different ability levels

feel more comfortable with paper document in room about hotel amenities like info on restaurant, room service, info on spa and

laundry room & ice room available

friendly staff with a nice bar to sit and relax at the end of the day

parking is limited on a saturday night due to events and live music on site

location, kitchenette ,room size

the breakfast bar was good location was convenient, right off the highway

staff was friendly. breakfast was good. pool was nice. a big room with kitchen. great location.

staff is great! pet friendly. breakfast ud83dudc4dud83cudffd

rooms were clean and breakfast was amazing,lot of options.

we made use of the pool and a decent breakfast that is offered was refreshing

big clean room, great breakfast

was a loud group with kids and they was really loud and a little uncontrollable i had three room i have stayed 4 other

all kids making noise and banging at each others doors

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

like extended stays because of the kitchen and value

i liked the in room kitchen appliances.

everything was fine but needs a little laundry update.

the room was clean and the size with the kitchen was just the right fit for us

kitchen supplies are limited, not doubt due to orleans having grown feet on the staff, but they

i end up waking the kids when i turn on the light to get dressed when i’d rather they get a little more sleep

the pool and spa were nice for the kids

clean rooms, clean and warm pool, hot breakfast

the eggs at breakfast

the room was very comfotable, the pool and hot tub area was impeccable

didn’t use the gym or other facilities so i cant comment

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

breakfast was a hit

great service- fun for kids. love the extras!

the breakfast was incredible

great staff, nice pool area and good hot breakfast

they are very accommodating and helpful. breakfast is delicious

get to breakfast early as it is very busy and limited if you come later

breakfast was good.

website failed to mention that the pool/fitness area are still closed

so nice, crib and extra pillow brought immediately, took us to dinner in their shuttle, took us to the airport at 4 am, and accommodated our every need

we didn’t let the kids get back in when they wanted to go to the pool again

kids were a bit disappointed that the pool was under construction and unable to be used

we asked to have our rooms near the pool as i was traveling with kids and they were able to give us the rooms right next to the pool

tons of kids in pool area unsupervised.

indoor pool is as closed and they stopped having breakfast in the morning for guests , which made m mad b

breakfast not good

what i didn't like is it says continental breakfast and all it is is muffins and coffee

wish the pool was fixed

internet was out for most of a day, pool not open, small breakfast area, bathroom shower/tub could be difficult to get into if you were

super family friendly breakfast was great

shuttle service to restaurants was an unexpected bonus.

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

lovely friendly staff, great fresh breakfast

the food differs daily the shuttle bus the kitchen is well kept our room was neat front desk team were very

hotel is doing renovations, so bar and lounge area very small.

staff and morning shuttle driver (4am) was exceptional and very accomodating and friendly

and shuttle was very

late check out was very helpful

great pool and fitness room hours

the space was comfortable for 2 adults and 3 kids (5-11)

comfortable, and it was great to have a suite with separate livingroom and bedroom and equipped kitchen

our key didn't work at the back so we had to walk with our 4 kids to the front to get in

location,the kitchen,the hold rooms was great.

suite had a kitchenette was an added bonus with everything clean and up to date

an hour to the fall. airport shuttle is not on time as they pick up customers from a few hotels.

it has a pool and gym

there wasn't no breakfast and the bar was still closed

mary handled my request and put my name on list for shuttle

great workout room, pool and hot tub!

the breakfast was lovely and the hot waffles were delicious

loved the breakfast

kids in hot tub and hallway

wanted to enjoy the pool for a few hours but unfortunately a group with about 15 kids came in the kids where unsupervised and made it impossible to even go in the pool so we left

room too small, over priced for product, pillows crappy breakfast was in a disarray with kids running wild, air conditioner was very noisy with a loud humming noise, totally

cleanliness was perfect along with the room size and, bonus kitchenette in the room

the ice in the parking lot. i slipped on the ice

could have had a few more options for breakfast, for example there were no eggs.

wifi was not good.

laundry room in hotel

the room was big and very nice. we needed the airport shuttle and the location is perfect.

close to the airport! good breakfast options! room was clean and comfortable!

breakfast area custodian was rude to 3 gentlemen sitting down at table next to me

the location, shuttle service, morning breakfast, and the pleasentness of the staff.

the gym needs a small drinking water facility

it has cable tv, wifi and small fridge for your drinks

it was quiet and there was parking right in front of my room

there was a guy that cleaned up the parking lot everyday

decent wifi and clean room

we have babies and they let us do a very early check in.

gym room was disgusting

no pool

loved the early breakfast option

was there with my kids

morning breakfast from 4:30am-10am is great

i love the fact it has a kitchen so you save money, preparing your own meals

we used the gym too, which was great

basketball court; healthy breakfast ( turkey sausage); yogurt; almond milk; kitchenette

were'nt notified of pool closure. had to travel to sister location. okay but inconvenient

had a room by the laundry to large baskets of dirty lines were outside room

just 1 problem i asked for room service and it was overlooked

gym was not good

proximity to the airport, free long term parking and shuttle.

2) wifi did not work

lots of parking available, everything in close driving distance

location. beds. food. cleanliness. free coffee. free breakfast

they have shuttle service and breakfast is included

the airport shuttle

leaving the pool area should be considerate and dry off properly so as not to leave puddles all the way inside

shuttle worker that took us to airport was so nice we enjoyed our ride there with her she was so

where very responsive with communication, and flexible with allowing my family and i early check in so we could attend a graduation ceremony

breakfast was great

loved the layout so we could watch the kids in the pool from our rooms

remember when i researched it included wifi which it did and breakfast which was not , so 2 people 4 days stay at 15 a head cost us an

swimming pool and gym ud83cudfcbud83cudffe

great space in room, nice breakfast, exceeded expectations

the conveinence of the kitchen

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those waffles

suite very well designed, nice kitchen amenities, comfortable sitting area, very pleasing.

the pool and the breakfast served in the morning

it was very clean and comfy and the breakfast was great and the staff.

the pool and the breakfast served in the morning

pool is too small.

room we were in and the pool was clean the breakfast was excellent and the staff was top notch all

that there was no pool that would have topped it off

i wish it had a pool. haha

not having a pool

whirl pool spa tub was the highlight it relaxed me

i didn't really like the room service meal. there weren't many options to choose from.

kitchen too close to bathroom only one chair

late check out time

appreciated the free shuttle from the airport

clean pool area and gym

they do have a kitchen setup in the hotel room including dishwasher, but on

open friendly service - the provision of breakfast and open snack throughout the day is very refreshing and thoughtful

breakfast was always done always fresh was good

less being offered in the breakfast bar than previous stays

staff was friendly and helpful. breakfast was prepared well and tasty.

but there was coffee in the lobby and the breakfast was good

enjoyed the fitness center and pool but it was quite cold

the place is clean and good breakfast service.

breakfast and the front desk stafff were amazing ?

the pool and work out room was great

the breakfast time on the weekend. wish it was a bit later.

the breakfast had a variety and the coffee bar rocked with flavored syrups and regular-sized to-go cups

late check out for $25 until 2pm.

wifi service in room was very poor. other than that great hotel.

would be nice if this hotel had an enhanced bar

breakfast was great but the room service not starting till 5 lost you money cause we would have order at

pool table, pool and a fitness center was great

cleanliness, breakfast, service.

free gym and pool what more you need

friendliness of staff, good breakfast, proximity to airport and free airport shuttle

very clean. it is very close to the airport. and even ran a shuttle to the airport.

the continental breakfast was lackluster, but decent for being free.

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

they went above & beyond to pick us up with the airport shuttle service, which we greatly appreciated

the kitchenette and the divider

the pool and fitness rooms looked great (did not have the opportunity to use them)

breakfast, room, and gym were perfect for us!

excellent value for the price, plus free breakfast

breakfast was hot & plentiful

convenient, affordable, nice beds, nice breakfast

easy to find, clean & great breakfast!

there is not room service

wished the bar and restaurant had been open.

no room service

it would be great that the hotel had more amenities like spa, or room service

nothing really to fault. would be handy to have a bar fridge.

center could use a spa and universal gym type weights station

9pm, i think

beautiful bathrooms/showers, gym was very impressive for a hotel gym, extremely comfortable beds/pillows, overall great

our experience at the spa was nothing short of spectacular

breakfast offerings could be better. gym wasn't open.

just amazing beds were soft and comfortable tv was huge also the bathroom and shower was like a spa perfect air conditioner was at the right temp the room is set up with coffee fridge there is a

room & spa bath

the case then they need to put more than two bath towels in the room—especially given the spa tub

the spa tub is just a huge bathtub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the included breakfast and coffee in the morning was very appreciated and good

breakfast was freshly prepared every morning with a rotating menu

the breakfast options looked good

we really enjoyed having breakfast with the other guests

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

gym was also clean but i wish there was a pool

breakfast was a grab and go. not alot of dining within walk distance.

food and bar had a great atmosphere and tasty food

the concierge/shuttle driver was very pleasant and the lady at the front desk very helpful with a place to eat

great breakfast options, courtesy shuttle, spacious room, commies bed, friendly courteous staff.

the general manager, paul was very accommodating with my requests, such as early check in and having two rooms next to each other

big room, aircon, laundry facilities, comfy bed

the laundry room was perfect for travelers

allowed an early check in after a long haul flight

modern and clean laundry (credit card)

told bar opened at 5pm if bartender shows up never did

it says the bar closes whenever the bartender decides to

huge walgreens next door, and a pleasant 20 minutes walking to the examination center

got back at 1030pm and found the bar dark and the lights out

continental breakfast was well varied and fresh

kitchen staff helped us to get the special egg for my kids other than what they served

the breakfast wash way better than most hotel breakfasts

there is gym but it is very very small

and a huge group of kids from a hockey league were running the halls , screaming

my kids also loved that there was a bird there

beds, very good breakfast, friendly staff

breakfast was great

the awesome breakfast in the morning

swimming pool water too cold to swim and the jacuzzi was out of service

no indoor pool hot tub out of service

the room is big enough for my family (3 adults), and it's very clean

pool was not inviting, lights were off which i am fine with just a bit about how they get turned

kids were sad they couldn’t swim being a rainy

not enough parking spots, most of them were taken by big trucks or members 2) none of

there were a ton of kids creating havoc in the pool area and making noise in the hall by our room after 10pm

would only recommend an extended stay room with kitchen

no basin outside the washroom and no kitchen platform in room 1.

room was spacious and the kitchen was fully stocked, and the location to darien lake and buffalo is nice, welm feeling not in

quiet there was a small kitchen and safe parking.

it is quiet, safe, clean and has mini kitchen

no actual breakfast served

the bar inside was on fire, the music food people was excellent! very trendy

that the pool wasn't open

it was cool. hard to get towels and bar soap when we needed them.

no breakfast was included

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check in knowing my sickness, all the need for my sons always been respond quickly… the

everything how fridays was connected the gym the beds and the tvs and bathroom

loved the healthy choices for breakfast

the breakfast provided was more than expected

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even being able to ask about early check in they were

very comfortable bed, nice size room, great gym,

excellent, nice staff, great room, nice bar and resto.

great location, nice big room, nice bar and resto.

shower head , location. gym, pet policy

bed like a cloud. gym was insane.

we did not have breakfast as we went to a wedding brunch

great location, delicious breakfast included, gym

lots of seating in breakfast room

a great bed, comfortable pillows, semi-decent breakfast included

being able to have options of restaurants to get room service

the breakfast was good

we liked the option of the classy bar

staff, great facilities, including the hot springs pool

spa was more than great

highlights were the amazing shower and outdoor spa pool.

the pool was closed

the pool is short but a simple rectangle that never had kids in it so we were able to swim

wifi didn't work on any of my devices, hotel staff was no help and just passed me on to a customer

all good breakfast outstanding

nice and clean laundry was very comfortable

desk service was amazing, great guys working the desk joking with the kids before our night out

this was a huge deal to my kids

coffee from room service came in paper cups

lotta great bars in the area for food

also there were lots of spiders out side the rooms window which paranoid my kids

i booked a deluxe room with 2 queen beds and a kitchenette

the kitchen was a health hazard, caked in grime and absolutely nauseating

they did give us a drink brochure to go to the bar to wait until our room was completed

the facilities were not open (pool, gym) and they did not advise before we arrived.

nice rooms. eclipse welcome package. nice view of square. nice gym. nice staff.

the bar & restaurant close early

the 2 double beds in the room were super comfy and it was a great place to have 5 kids stay with 2 adults

the pool and the hot tub were fantastic! the bed was so comfy!

ii especially like the small pool and modest gym facilities

was hard for the price, should offer free breakfast kids running around hallway and yelling

the coffee bar/ drink bar hours are not convenient

breakfast ended too soon and there was no bar for relaxing at night

clean rooms and everything was available. the breakfast was good

there was a laundry on site for guests to use but again we did not use this facility

breakfast was decent with choices - not just a bran muffin.

breakfast was hot and plentiful, had available space for seating

i was extremely happy that they included a free breakfast

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest

friendly staff, safe clean place. nice pool.

pool

the ice and laundry area was a mess and wouldn't use it to wash our clothes

that we had to ask to be let into pool and then could not get out the lock wasn’t working

has a small indoor pool and fitness room

friendly staff. cleanliness. excellent spread in the breakfast buffet.

gym is 24hours but pool is not.

plus a great breakfast

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

the owner was most gracious about late check out

breakfast was an absolute delight and he even packaged up their famous pastries for me to take to

breakfast was included and had fresh fruit, a muffin, coffee, juice and an egg dish

the breakfast was amazing which included fresh fruit, egg frittata, and coffee cake

i slept so soundly i almost missed breakfast

everything was great from the room to our breakfast

my children enjoyed the pool the most

kitchenette was amazing, staff was friendly, all around a great stay and experience.

everything was in the kitchen if we needed to prepare food

went and bought our kids a air mattress because the pull out couch was awful uncomfortable and they need thicker

the room is big enough. breakfast is good. my kids enjoyed swimming in the pool.

pool was closed, and there wasn't a lot of breakfast choices and it kept running out so we had to

i went with me and 2 kids

staff was friendly the room was spacious and nice my kids loved the pool and hot tub and the breakfast was

front desk, breakfast and facilities were clean and the people friendly.

fitness room only opens in the morning. so weird.

the pool and hot tub were nice. i also liked that the bathroom was a good size.

that no rooms have tubs, yet the pictures on the website clearly showed a 2-room suite with a kitchenette

the pool was cold but the kids didn't seem to mind

the kitchenette and the fridge and microwave

the indoor pool

only bad thing was wifi wouldn t work, always kicked me off. breakfast was good!

staff are so friendly and the breakfast is great

the fitness center was too warm, 82 degrees in there!

at least different varieties some of us don t eat pork sausage and bacon was pork and swimming pool if it will have warm

the parking was not free and wifi doesn t work well

the breakfast was really good

free breakfast had all the basics

bathroom was my favorite so clean and the pool was so perfect

pool closed due to covid

always a benefit to have breakfast included (standard continental buffet with some good waffles and