they have an exercise room, hottub , pool, and onsite parking

also the hotel lobby bar should be open more

the coffee bar/ drink bar hours are not convenient

the bar was closed but the hotel clerk stated that the staff called in

the hotel pool and spa were a big hit with the kids and adults!

ok, nice staff, ok rooms, great breakfast. our kids enjoyed the pool.

they profiled my kids as “suspicious” and wouldn’t allow them access to the room even though they presented a

kids enjoyed pool

they did give us a drink brochure to go to the bar to wait until our room was completed

love the restaurant on the 2nd floor & gym/pool is below ground level, felt very safe

organized for the bar examinees, which made it convenient for that time

this was a huge deal to my kids

staff was friendly at all encounters: on the phone before arrival, valet, front desk, room service and in room dining

also there were lots of spiders out side the rooms window which paranoid my kids

ditto for the gym - functional, clean, comfortable

the breakfast tastes good. nice big room with a view.

the breakfast provided was more than expected

every employee was so friendly the breakfast was great

loved the healthy choices for breakfast

breakfast was great with a lot of choices

breakfast was nice

the continental breakfast left a bit to be desired, but overall the experience was great.

highlights were the amazing shower and outdoor spa pool.

spa was more than great

bar downstairs and rooftop bar was very crowded one night

only 1/2 a roll was left for 4 adults and 3 kids

ordered room service and got the garlic pizza

nice and clean laundry was very comfortable

adults a chance to take a break and enjoy the evening and the hot breakfast is a winner with the kids

didn't like the kids running up and down the halls yelling and banging on almost every door on the 2nd floor at 8am

more kitchen supplies needed was misleading

actually had a hot tub and a nice pool and gym

room, nice kitchen, large washroom, coffee/hot chocolate available, a tv in each room, separate living room

living room and kitchen area were fantastic

room had a kitchen, but it is very badly equipped

comfortable clean room, and had great bar food and drinks in the lounge.

the hotel is spotless clean staff very friendly and helpful hotel bar and staff excellent

great location, nice big room, nice bar and resto.

excellent, nice staff, great room, nice bar and resto.

bed like a cloud. gym was insane.

didn't eat the breakfast

the bar is great

didn't know there were breakfast there.

the bar inside was on fire, the music food people was excellent! very trendy

no toiletries and breakfast.

pool was awesome

not enough parking spots, most of them were taken by big trucks or members 2) none of

hotel, great location, excellent service and free breakfast

breakfast was not offered :(

kids were sad they couldn’t swim being a rainy

breakfast was tasty and nice to be able to go on to our next adventure without having to find a

the breakfast option was very good. this was very convenient.

the communication, the room and the breakfast

the breakfast options looked good

the included breakfast and coffee in the morning was very appreciated and good

a shuttle is provided by the hotel that will take you to and pick you up later from anywhere in the

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

breakfast was just passable

great breakfast options, courtesy shuttle, spacious room, commies bed, friendly courteous staff.

shuttle service was easy accessible

the corridors were a bit cold and no indoor pool.

was clean and very comfortable kids had enjoyed the pool breakfast was not bad friendly staff would rebook again for sure good location to the shopping area

not having a stationary bike in the fitness center

the room was very cleanthe staff is goodthe breakfast was good

i thought i would be able to swim it didn't advertise the pool being closed at certain seasons.

no written info about staying there, gym room, breakfast times, etc.

and a huge group of kids from a hockey league were running the halls , screaming

the breakfast wash way better than most hotel breakfasts

the gym had an unpleasant odor.

my kids also loved that there was a bird there

didn t get a chance for breakfast but i did get some juice

free breakfast and starbucks in the hotel.

the indoor pool was nice - clean and well appointed

told bar opened at 5pm if bartender shows up never did

nice room, pool, parking

allowed an early check in after a long haul flight

the laundry room was perfect for travelers

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

big room, aircon, laundry facilities, comfy bed

location and that they had a laundry room and parking, close to restaurants.

breakfast needs a bit more hot options. the rates could go lower to attract more people.

i came during covid so there was no breakfast or swimming but it was great!

food was not so good the room was clean bed was okay . need heavy dumbbells in gym.

pool time

husband said the continental breakfast was just okay

pool needs to be cleaned but everything else wonderful.

it smelled like mildew in laundry that has been sitting wet in the washer for days

pool and gym closed basically the whole reason i booked the room

rooms within the suite for kids and adults

breakfast and coffee bar was always well stocked and good, hot chocolate too

is the 3rd time inhave stayed at this hotel and everytime the pool water is freezing and you can not swim

front desk, breakfast and facilities were clean and the people friendly.

liked the room and the breakfast

bathroom in the pool area became very unsafe with wet floors

pool was closed, and there wasn't a lot of breakfast choices and it kept running out so we had to

while we did not use the pool or gym room they looked clean and updated

the pool and breakfast

the breakfast was great

my 9 year old loved the pool. place was clean and quiet, what more do u need?

the cost - it was a bit on the expensive side and the breakfast was pretty average

room & spa bath

the spa tub is just a huge bathtub

clothes were black they basically stole 100 dollars from me not to mention the room advertised a spa bath there was none

the bed was very comfortable and the spa tub in the kennedy suite was nice.

the case then they need to put more than two bath towels in the room—especially given the spa tub

pool area was very nice. the staff were excellent.

the room was spacious and clean. the pool was great.

the service was excellent the room was excellent jessica and all the staff was excellent the breakfast was excellent everything

loved the pool and the spa tub. had the little store open all night

pool and jacuzzi area was nice

early check in, clean, breakfast

pool is nice and clean but closes by 9 pm

good location. clean. nice pool.

pool water very cold. did not use.

the kids lived the pool

was clean, well appointed with small kitchen, living room, very comfortable, we liked the king room

my kids got woken up and couldn’t go back to sleep do to them next door fighting and yelling loudly

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those waffles

i loved having a two bedroom suite and a kitchen area

great space in room, nice breakfast, exceeded expectations

the same group let their kids run up and down the hall yelling all night and knocking on people's doors

good breakfast and comfortable suites

big size room with full kitchen, big fridge, microwave, iron facility and responsive team

design was like a retro look from the 50's.very clean.great having kitchenette in room.

shuttle doesn't take you far enough

nearby parking is free

would be great if they offered room service because there isn t many options for food close by at night

i will only give 4 of 5 stars only because there is no restaurant and room service yet

loved it all and now am looking forward to the bar and restaurant opening up.

lots of parking

you only need to call the hotel, press 2 and inform them your arrival, and they'll pick you up by shuttle bus

friendly staff, spacious rooms, great pool and gym

restaurant in the hotel with bar, amazing indoor pool with gazebo bar and sauna

breakfast was also spot on

the wifi isn't that good but wifi even at home is poor, but definitely would come back to hotel and

the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

free breakfast had no meat

clean rooms and everything was available. the breakfast was good

breakfast was decent with choices - not just a bran muffin.

pool closed early and still wasn’t available when kids went down in the morning

there was a gathering of people celebrating a birthday and there were too many kids at the pool area that stayed in the jacuzzi

the fitness and business centers are nice. breakfast was good.

spacious. nice staff. fitness room fine. breakfast great.

conveniently located to the highway.friendly helpful staff. great breakfast

breakfast was amazing

the staff were very helpful and polite building was very clean the distance from the room and pool was amazing children were able to walk alone and return

pool was not open

first night there a kitchen cupboard fell off, i told the front desk but they did nothing but left it on the floor

is a well equipped kitchen in the room, but all the plates, cutlery, cups, etc

didn’t like that the front desk lady was really rude also the breakfast lady was really rude as well to everyone

staff was friendly. the pool was great. the ability to order the continental breakfast was nice.

their way to make sure our stay was enjoyable - from the front staff to the woman attending the breakfast buffet to the cleaning people

great experience with two small kids

beds were comfy, late check out. good breakfast. friendly front desk staff.

the breakfast was just fantastic!!! it was very healthy. i didn't feel weighed down.

the shuttle was already at the airport when we got off the main entrance and only took couple of

both at the front desk and at the breakfast buffet

super family friendly breakfast was great

snow, location, and gym

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

kitchen cabinet needs repairs

were surprised that the room came with a kitchen including a stove,fridge, kitchen sink, table and cabinets

late check out was very helpful

they quickly arrived at the airport in the shuttle

close to the airport and the free shuttle to airport was prompt

great pool and fitness room hours

candy bar regular size was $3

the 24/7 shuttle service from the airport

the breakfasts won't very good,need better foods.and the bathrooms need to be bigger.

breakfast could of used a bit more variety from day to day

helping us set up shuttle to airport aaa

free breakfast, internet and parking were all a bonus

the bed was so so comfy and my kids enjoyed the pool

the pool and the gym. spare bed in the room.

mary was able to deal with my confusion over travel changes and the night crew had a shuttle waiting when i walked out of the airport at 1:45 am

an hour to the fall. airport shuttle is not on time as they pick up customers from a few hotels.

easy shuttle to airport; left car there

i waited in the bus stop for a while and saw there is a shuttle for different hotel

enjoy very much your pool and jacuzzy, and breakfast was delicious, very satisfied

pool and breakfast

very clean in every aspect. the pool area was clean too!

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

we didn't like that the pool wasn't open 24hrs

location, breakfast, staff

clean and comfortable. great breakfast included.

no room service. very limited food menu.

ckey tournament maybe) we chose this hotel for the hot tub, pool and gym

were very friendly, they allow dogs, rooms were modern and clean and the gym was great- had a peloton

i do wish there were more weight training options in the gym, but again, not really a complaint just a personal preference

the gym is clean, a bit sparse, but super clean

was so comfortable, i didn't have breakfast because i had a early morning flight

shuttle available - took us to the airport at 4:45 am

the location, shuttle service, morning breakfast, and the pleasentness of the staff.

breakfast area custodian was rude to 3 gentlemen sitting down at table next to me

was pet friendly and reasonably priced

my family loved the pool

having to ask for room service which was hit and miss and the bed wasn t made

friendly front desk staff at on-site spa and initial hotel check in

the spa was amazing.

parking garage is also convenient

5 sports i think) honestly has better wings than the anchor bar wing place that s a few

the 4:45am shuttle was right on time and had us to the airport in 2 minutes

more info at check-in for amenities like the laundry facilities or gym, etc

you need a quiet place, full rest, excellent shuttle service, confortable pillows and bed, clean bathrooms, excellent towels and quality

parking was free during stay & u$30 for a week while on vacation with free shuttle each way

loved the early breakfast option

a spot by the front desk to buy food n snacks, that was wonderful since we arrived late and the kids were hungry before bed

my kids loved the room everything was clean great place to stay with kids

couch itself was drenched into the sofa mattress so we all had to sleep on the bed with all the kids

nice staff! they made extra effort to find me a room for an early check in

the kids loved the pool

lady at the front desk yelled at my kids at the top of her lungs for no reason

was excellent from the smooth check in to the large, comfortable room, amazing pool/spa and delicious breakfast

nice room with whirlpool

breakfast was delicious & had a good variety

we have babies and they let us do a very early check in.

couldn t get on wifi

were quite, and the bar porter s place in the parking lot made being at a hotel in walking distance a necessity

-wifi worked well

there was a guy that cleaned up the parking lot everyday

only great thing is no pet fee and my dog was with us

early check in nice staff

they also offer free continental breakfast and free parking which was a plus point for me

was clean and comfortable and the breakfast was great

very good location. near by shops & restaurant. very good breakfast.

the room was comfortable and clean. they gave us an early check in.

clean and decent breakfast

the kids and i enjoyed the spa pool and swimming pool

the hot tub and indoor pool was a great way to start and end the day.

key worked for room but not for pool or outdoor patio reentrance

amazing staff nice pool and spa washing machines good location

pool and how clean the place was.

didn’t like the hours of the pool

the free breakfast has a lot of choices and is delicious

free wireless, free parking, nice breakfast, nice fitness room, free printing in the little business center, and love the hot tub and

breakfast in the morning was very good

great facilities. well equipped gym.

there was plenty of available parking

convenient location, breakfast, friendly and professional staff!!!!

staff is out standing. hall ways and lobby are clean. kids had a great time at the pool.

we loved the pool

pool and fitness room was unavailable and they said it would be open in the morning yet the desk clerk could

was friendly and professional; walked with us into parking lot to find safest place to park our truck and camper

new furniture, led tv, plenty of channels, swimming pool was nice, gym was okay, little small but equipped with machines and freeweights, staff was very

staff was great, free breakfast . also enjoy the pool and gym

the breakfast was decent, the room was clean the staff very friendly.

the pool area was a favorite

the pool was clean, and warm

pool was nice and warm as well

the cleanliness of the hotel. the kids loved the pool

staff, excellent hospitality, pool was clean, lots of pool towels, breakfast was included and exceeded expectations

gym was well equipped

the breakfast was also good

amenities of gym,pool and hot tub made it very

room, enjoyed indoor and outdoor pool although it could have been cleaner, enjoyed jacuzzi and gym, overall nice hotel would definitely go

too many young kids

kids in the pool without adult supervision.

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn’t a laundry on site and continental breakfast included.

there is nothing nearby to walk to and the restaurant is only open for five hours for dine in or room service

convenient, clean, shuttle was quick! all around a good e

lots of parking space as we had a rental car during our stay

breakfast was underwhelming to say the least, and wifi in the room was not working

high ceiling, very clean, more important for us, it is five minutes to airport and with free shuttle bus services

staff was very friendly and did their best to accommodate early check in for me which i do

was happy to stay here, but i would be happier if the gym was paid more attention about the equipments quality

the staff really nice and professional,i love the kitchen

free laundry, tuesday free dinner! on sure gym

clean, staff was exceptional and front disk was available 24 hours, the free washing machine, gym

he looked like he had just come from the gym and seemed totally clueless about basic procedures

we were looking forward to a relaxing getaway from the kids and listening to the noise was very unpleasant and frustrating

no complimentary breakfast. that was disappointing, especially for the kids.

pool and gym

parking

free parking

very clean, friendly staff, good variety for breakfast

the pool and hot tub were closed (the hot tub was practically black) - this wasn’t noted on any 3rd

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

loved the idea the fitness room was open 24/hr

really liked the fitness center and pool

close to niagara falls,kitchenette, happy hour, laundry room, gym

room well stocked kitchenette comfortable bed excellent breakfast bar we got everything we needed in a hotel for a

also free laundry

the kitchen area was terrific and would be great for an extended stay

gym was a little limited and the tv didn't work on the bike, but overall the gym was functional

with peeling wallpaper, dirty furniture, poor service, front desk minimal english, old and broken gym equipment, poor water pressure, eggs and sausage links ice cold, loud rooms - no soundproofing

i do not like that your hotel does not have an indoor pool.

breakfast was delicious

so friendly, answered all of our questions, and the room service was fantastic

we got a room near the edge of the property so in room wifi was poor

and the shuttle drivers

minutes to buffalo airport walking distance via sidewalk to bar & grill and to cracker

staff was excellent, very clea the breakfast was fantastic options

open friendly service - the provision of breakfast and open snack throughout the day is very refreshing and thoughtful

available all the time, tasty & hot breakfast options in addition to cold items, free airport shuttle service, etc

the kids loved the pool

breakfast area was untidy (although very busy with guests so sure hard to keep up with) and ran out

location, cleanliness of room, friendly staff, complimentary breakfast

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry and a $1 for detergent

the pool was very small and shallow, but this wouldn't be a deal breaker.

only thing pool have a lot chlorine my eyes were burning but everything was perfect room,breakfast

i like the cleaner and the breakfast

it had a nice pool

of covid-19 i didn't have access to the pool or gym

the hotel was very clean! the breakfast was also very good.

great lobby with lots of activities and seating. clean pool and and gym.

their shuttle also has a 3 mile dropoff/pickup distance, so very useful

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

were told about the pool hours when we checked in, but when we asked to access the pool half way through our stay which

my only problem was i needed a shuttle to airport and not available for an early morning flight

that worked the day shift can understand doing your job but it's how you talk to people made kids nervous and i had to get a little nasty

beautiful room and bathroom, good breakfast variety, excellent coffee available at all times.

the pool and work out room was great

a good breakfast selection

huge room, very clean, wonderful breakfast setup

without a car, not much in walking distance, although there is a hotel shuttle bus that delivers you within 3 miles

free shuttle to airport. good breakfast

free gym and pool what more you need

very clean and well kept and breakfast was included

breakfast included- pool great, excellent hours.

convenient, affordable, nice beds, nice breakfast

excellent value for the price, plus free breakfast

breakfast good

plus the free breakfast was much better than i expected

nice size room. nice hot water. gym was good.

want more breakfast items

no pool

no room service for breakfast

clean, quiet, attentive staff, spacious, great breakfast

we did not have breakfast there this time

was a loud group with kids and they was really loud and a little uncontrollable i had three room i have stayed 4 other

were about a 100 kids running around that were knocking on doors screaming in the hallway while there parents were

staff was really helpfull, and the breakfast was rich and delightfull

breakfast was also very good

the gym was nice and clean but there was limited equipment in the gym (if someone was already on the

the laundry worked

nice laundry room

of the laundry facility and vending machines

loved the kitchen in their. the full fridge is awesome. very clean room and friendly ppl

kitchenette was fantastic

great location and very clean. fitness room had good equipment. staff was friendly.

pool was lots of fun

the room was real small & so was the fitness room

pool and hot tub were not crowded, clear, sparkling and warm

kids running around late at night

very clean, good location, the hotel is pretty new and well maintained. excellent breakfast

clean friendly breakfast

website failed to mention that the pool/fitness area are still closed

th3 room was spotless, beds comfy and breakfast was good

breakfast was really good

there were no towels left when i got out of the pool.

the rooms were spacious. the laundry availability.

we used the gym too, which was great

breakfast was just cereal, muffins and yogurt

had a room by the laundry to large baskets of dirty lines were outside room

ice machine or ice cube trays in the rooms with kitchenette.

it is quiet, safe, clean and has mini kitchen

no basin outside the washroom and no kitchen platform in room 1.

although we didn't use it, the kitchenette was very nice and well-equipped

quiet there was a small kitchen and safe parking.