room was very clean and the location of my room was close to the gym and outdoor patio

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

cleanliness and gym were great

nice gym

the fitness room was excellent

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

no complementary breakfast. bar prices were ridiculous!

the bar was closed on a friday and sat night. the resturaunt was also not open.

the pool was closed

the staff were friendly and helpful. good breakfast selections. comfortable room.

ncy), front desk staff (cody & a young woman), breakfast & attendant (quad), the room, and the pool were all wonderful

gym and pool size

i didn’t like that the pool water was cold. it wasn’t heated.

room size, cleanliness / comfort levels. breakfast buffet was better than expected.

breakfast below par. untrained employee switched coffee and hot water urns > disastrous!

great location. very comfortable. having the full kitchen was a great help.

everything was so clean!! from the pool, to the breakfast area, and our rooms.

pool being outdoor.

breakfast was awesome

the breakfast buffet was spectacular too

a bunch of loud kids running around.

front desk told us the wrong times for breakfast and when the bar closed.

the gym was amazing, friendly staff, great made to order breakfast!

disappointed the pool wasn't opened for our kids

the room was extremely small. no water bottles in room, pool was murky. i never saw a gym.

it had a small bar area in the lobby and some lovely outdoor space to sit

it’s designed very good, beautiful reception and indoor space. clean pool and safe for kids

the bar close early

hotel has a large gym, and decent sized pool with a jacuzzi

we had to drive around and wait for a parking spot or drive down to a overflow parking lot and shuttle over

mething got broken at the kitchen), pool and gym (lots of teenagers running and

rooms and pool/gym are the beast features about this hotel

the pool and hot tub were amazing and the rooms were very comfortable

early check in...no problem

to covid the results of our usually excellent hot breakfast has been replaced with continental style and not convenient for us as well as the

excellent and varied breakfast, large and clean rooms, comfortable beds, luxurious toiletries, excellent coffee in the

breakfast is always good. the rooms are clean

gym, staff pleasant and helpful

breakfast and parking lot price (should be free)

fresh made omelets for breakfast.

very clean and quiet breakfast was great

clean. decent breakfast.

i didn’t like the set up of how breakfast was served.

kids would hold their breath to go get ice because said it was overpowering down by ice machine

roaches, sticky floors. wifi jankv af

the pool was not open until later in the day and we were not able to make it swimming,

is plenty of parking if you are in a uhaul or trailer

service i didnt get soon enough and the noise level was terrible kids running around like it was a play

excellent breakfast and very kind and helpful staff

the rooms are spacious and the hot breakfast is fantastic

the staff was outstanding & the breakfast was super!

for commute to work, free full hot breakfast, and it was across the street to target and wegman's for every other possible need

staff was very friendly... rooms was clean... breakfast was good.

they have plenty of amenities even a full kitchen

breakfast was basic

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

the complimentary breakfast was varied and tasty

pool

having a kitchen to make my kids breakfast

enjoyed a beautiful suite with a kitchen; two big screen tvs; and a lot of comfortable furniture

i loved the pool was a little cold but my son loved it!! i also loved breakfast so delicious.

awesome breakfast included in stay

unfortunately due to covid-19, alot of the hotels options were not immediately available like the gym

love the pool and the breakfast. hey have a fresh food and an omelet bar that i love.

friendly and professional staff, clean and com fortable suite and a grab and go breakfast options

love the pool and the breakfast. hey have a fresh food and an omelet bar that i love.

the room was located near the gym and pool and there was a lot of noise till late hours.

the parking lot connected to costco s lot making for an easy walk .

was no room service and i really didn t understand why they take an extra $150 upon checking in and then

some evenings the bar is open, and breakfast is available

gym not opened breakfast was private for kids soccer team

there were 6 kids in the pool with no adult supervision

kids were out in the hallways playing actual hockey, playing ding dong ditch on our doors, yelling

really wish these places would leave pool open a little later than 10:00 -- it was away from sleeping area and wouldn't bother guests

the room service was the biggest disappointment

also, the amount of chlorine in the pool was noticeable through the door in the hallway that leads to it, and inside itself it burned

the cook in kitchen, so i could prepare my own meals.

no real breakfast

very comfortable and has laundry facilities

could use paper plates in the kitchenette

that it had a kitchen and they did supply the kitchen wear for free.

the staff was extra friendly and we loved the pool!

the pool also opens early and close late at 10pm

nd the kids had so much fun playing in the pool and scootering around outside

noticed there were two laundry machines and one guest was using the other while i tried out the other and it was broken

the room and pool were clean(pool needs improvement with stocking towels)

gym equipment all worked. laundry available. didn’t need to use.

kids and i loved the breakfast, especially the waffles and coffee

excellent breakfast in the morning

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

were dirty dishes in the dishwasher, a roach came from underneath the fridge in one of our room (kids room 127), there was hair found in the shower area and shattered glass in the carpet within

swimming pool water was cold enough to swim

restaurant and bar were not open

pool and gym still haven't reopened from pandemic, breakfast very limited

swimming pool not open.

small swimming pool. an on-site

price, they offer breakfast

the room was very nice, the staff was friendly, and the breakfast was excellent

kids enjoyed the waffles

the room was not that clean and there was a lot of young kids running around screaming and yelling, and no one said anything to them

clean and organized. the staff were very helpful. breakfast was amazing

roland and anh are fabulous hosts! breakfast was delicious and we really enjoyed our stay.

delicious breakfast with a choice of menu items

full service breakfast on the porch overlooking the garden/pool was included, with fresh coffee, juice, and a wide variety of options

breakfast made fresh with your order

everything, from welcome to breakfast to the super clean room. i will definitely be back!

the breakfast bar food was fresh and hot

staff was super friendly!! tv in breakfast area and large selection of items.

the gym was well equipped with a great view outside

pool was to small

breakfast

room service was great

i didn't eat breakfast at the location! we did the night life in your bar area celebrating.

we had a great stay from the complimentary shuttle from double tree to the valley forge casino, to the hospitality of everyone else

wifi never worked and no housekeeping

staff was friendly, and early check in was available at no cost.

pool was a little dirty. we found someone else’s dirty laundry under the couch/trundle bed.

the pool was not open that is why i paid a little more money

pool was under repair (not too good when you have kids)

overall great experience except breakfast

thing that could be improved would be safety bar in shower

rooms were a nice size, kitchen was fully equipped, and everything looked fairly new

the room was very spacious and very clean. cant beat the price. the breakfast was also very good

the indoor pool temperature was very cold and we were unable to swim due to temperature.

spacious room with complete kitchen

liked that our room had a full kitchen, it had silverware and dishware as well

i arrived at the bar at 1030 on saturday

gym well equipped lobby nice staff pleasant restaurant adequate

their bar area was fun and lively with several wedding parties in and out, but not too crowded

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different food spots, staff was welcoming and

room was quiet, clean and comfortable gym and pool was nice staff were friendly and helpful

a microwave needed serving plates need better equipment in the so called gym

breakfast was an actual hot breakfast also the pool and everything was kid friendly, staff as well was really kind so was the cleaning lady that

breakfast was an actual hot breakfast also the pool and everything was kid friendly, staff as well

no hot tubud83dude00 or pool wasn't heated

the pool was warm enough.

very very poor breakfast absolutely one cannot eat the oatmeal and choice is soo soo soo

free breakfast is always a nice touch

spaciousness, beds, kitchen facilities

pool (looked bigger on website), trash around the pool and basketball court, room didn’t seem

everything... especially the pool, the firepit and the lounge area inside and out

there are restaurants and a bar within the hotel

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

new hotel with nice rooms, very clean, and a great gym got close to train station in

the breakfast is plenty of heathy foods and juices.

she went above and beyond to help everyone enjoy their breakfast

covid issues no eggs and pool wasnt open but i dont hold it against this hotel not their fault

wish indoor pool was open

breakfast was tasty. very friendly staff. everything was clean.

if i had not been placed in a room directly across the hallway from my kids (501), i would have requested to move

they have a small hotel bar with 1 beer on tap

the small yet functional kitchen was perfect for family! the staff was really helpful.

comfortable beds. spacious room. well equipped kitchen. great breakfast options.

kitchen didn't have a dish cloth to wash the dishes or pot holders like they usually

lots to do in the surrounding area, then back to hotel to relax in the pool and hot tub

pool was great

excellent service , bar tenders were wonderful and very accommodating

the bar was very nice indoors and the staff was very pleasant

location, friendly staff and having a bar and restaurant in the lobby area were convenient

clean rooms, nice breakfast setup, and sincere friendly staff.

room redone breakfast set up was great housekeeping was good

size of pool

i took advantage of the pool and it was very clean and refreshing and private

the outside pool was a huge value for us traveling for summer lacrosse so the girls could enjoy some swim time

close to where we needed to be. great breakfast and was free. quiet hotel.

the staff was friendly and my daughters loved the breakfast!

the hot breakfast was excellent.the bed and linens were comfortable.

liked how spacious the suite was and appreciated the full kitchen (not having to leave the room to get ice was great)

kitchenette floor still had sticky spots, carpet had large stains, and sink was still dirty

very nice location. loved the outdoor patio. breakfast bar was very nice

liked there was a spa on site just didn't get a chance to utilize it

the bed and bedding were great. loved the golf course view from the outside patio.

love how the restaurant and spa are located near the hotel.

rooms were so huge and great view of golf course

pool had way to much chlorine in jt. pool was not refreshing, too warm.

location, pool, and restaurant

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry facilities easy to use all staff were friendly & helpful room was great

was a basketball competition the same weekend and the kids seemed to be un attended

indoor swimming pool and whirlpool

if breakfast is free

and parking were convenient and safe

good food and great parking

decent breakfast bar in the morning

beds were amazingly comfortable breakfast was so pretty i didn’t want to eat it but when i finally did it was also delicious and

parking was simple and stress-free

wifi speed was good enough for my needs

was a little dangerous getting out of parking lot because of route one

great convenient parking clean and efficient rooms and a very friendly staff

they are pretty strict about early check in

back view to golf

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out fee and i got the room at the cheapest rate possible fro surrounding hotel in the

have towels and the room was very dirty and the whole reason i rented the place was for the bar and the bar was

the called the cop no breakfast no gym harassment

the gym was out of service

laundry facility on sight-affordable

staff are great! and they have a bar and grill with truly exceptional food!

nice location downtown phoenixville. walking distance from local bar and restaurants

better coffee and breakfast

very nice coffee and breakfast bar

booked thinking breakfast was included, breakfast consisted of a granola bar and apple sauce

eat the continental breakfast

the gym

closet hangee bar unusallt high

bar closed very early

great bar and restaurant, beautiful location

was a great location to the athletic center/gym

1 staff on site, need more help to control 25 kids and parents

the breakfast was also good & the amount of time they allowed you to get breakfast was accommodating

gym little to no equipment

gym clean but small

the only complaint we had was the size of the gym but that's only because the room was so small.

i wish we could've spent more time at the pool, but i understand why we couldn't

loved our suite, so convenient to have a kitchen during our whole stay

there was one large room with a comfy sofa and a kitchenette

the game room was also a nice plus for our kids

breakfast was great with fresh and hot selections

the kitchen has l the basics

it's clean. love the kitchen

the half cout/pool and was able to cookout for the basketball team

design, the smell, the location, the fire pit and solar lights, the laundry facility, hot tub, pool, breakfast, and housekeeping were quite amazing

pool, fitness, laundry

pool

choose this particular hotel specifically because it has an indoor pool

were there for a gymnastic competition and the location was spot on

food and drinks expensive, quality fair, lovely pool, could use a jacuzzi

very helpful and friendly staff, clean rooms, nice pool and fitness room

breakfast was expensive so we ate down the street.

the breakfast café is quick and convenient, but given how many great options west chester has,

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

breakfast

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

location is older, and the breakfast was lacking, but i would definitely stay here again

gym could be better (but they do have a relationship w/ the nearby ymca such that one can use their

gym is merely ok

gym is a bit sparse

i love how there is a self service laundry on site, tea, coffee available in the lobby is a nice touch

ladies did a great job keeping up with breakfast

traveled with my kids so they slept on the sofabed but the mattress was paper thin

people check in on saturday kids playing on the hallways knocking on people's doors and running around

one at the hotels fault but the pool was crazy so packed,with kids running jumping diving flipping parents on cell phones not paying any attention to the kids

and my family love this hotel we go here is the best everything is clean we love the pool and the gym the rooms are so clean is so peaceful here everyone in the front desk is so nice

the gym on first floor is simple, and nice

breakfast.

i liked that it hadva full kitchen and the room size was great.

a small one in the bathroom and one in the little kitchen area; however, it would be nice to have one by the television or the bedside

full kitchen in the room

pool water feels slimy. maybe needs to be treated other than that no complaints.

breakfast was the best i ever enjoyed in a hotel

i loved that they had a nice courtyard and pool area

great breakfast, nice fitness room, self service laundry on site.

laundry not working, and no one able to help.

i love the activies they have for the kids and the cleanliness of it daily

pool and other amenities super clean

easy access to our room from the back parking lot entrance

not enough healthy breakfast item choices.

the indoor pool, the breakfast and the nice seatings around the hotel.

pulled pork sliders) available for purchase but the bar did not appear to

rooms clean, staff awesome, small bar is cool

sitting area, kitchen area, bedroom area, and gorgeous bath area

clean, great breakfast, friendly staff and very comfortable beds!

spacious room. ok gym. big laundromat. nice staff

breakfast, parking and pool were awesome

the breakfast buffet was very good

the outdoor area had a half basketball court, pool, 2 grills and fire pit - we visited in the winter so pool was closed

also large laundry room free to use

the breakfast buffet selection

breakfast hours on friday could have gone to 10 if staffing allows

very friendly staff, excellent rooms, comfortable beds and very good breakfast

the tv was accessible for my kids xbox game

indoor pool was too cold for kids to swim in. no towels. half the light fixtures in room worked

perfect stay. the breakfast bar was pretty complete. the only thing that i missed was yogurt.

was a bit crowded with young kids running around while parents sat in the lounge drinking

there was no pool. there was no free continental breakfast.

breakfast

comfortable, good value for money, didn’t get a chance to use the pool (next time)

beds are so comfortable, breakfast is delicious.

the room was very large and comfortable. the kitchen area was very clean

pool was temporarily closed and not open during our stay.

the staff, room, breakfast, location, and hotel amenities are the best

room was super comfy and the little kitchen was useful

the pool was not working.

the continental breakfast was mediocre

kitchenette, size of room

the breakfast setup was wonderful

i loved everything there, good area, kitchen, bathroom, big bed in a room

in terms of the kitchenette, it would have been great to have a bigger knife, as the only one we had was a paring

excellent breakfast spread with something for everyone

fresh fruit, staff was welcoming, room available for early check in

not their fault but pool was being redone

the pool was closed

was great, clean, staff was very nice breakfast was good , pool area was large and very clean

i had to pay for another room in another hotel with kids in tow

- clean - easy to navigate - kids enjoyed the outdoor pool - breakfast was pretty good.

large rooms! quiet, clean! great location. free parking friendly helpful staff

i had to pay for another room in another hotel with kids in tow

pool lounge chairs were gross

very good kitchen appliance

breakfast was amazing, great choices were available

i didn’t get a chance to use the pool or exercise room but very much like that option

the spaciousness of the room. the indoor pool and the continental breakfast were nice.

details, details in the hotel room and loved the gym and breakfast had a great variety that i didn’t expect

location it was colorful and looked like something for kids

staff were nice. affordable and convenient staff did grant us a late check out for free.

no late check out after flight was delayed!! they literally rush you out!

nice and clean room we enjoy stay they given late check out also

we checking offer the snack and water the gentlemen at the desk very kind in morning we ask for late check out he given us free off charge late check out

room service a bit pricey and the restaurant needs more options

worked well for us visiting our kids and grandkids

i think the rooms could use more lighting and the pool area could use a good update.

the pool was nice but should be heated

room service was fast

very clean, nice staff, great breakfast

and my kids loved the pool

didn't like we had to walk over to the main hilton for the bar and pool

breakfast was great. location was ideal

spacious and clean suites, you have the option of using the hilton's next door gym and pool

spacious rooms with a real kitchen, comfortable living area, including couch and a great bed

the free breakfast they serve was one of the best i've had at a hotel and the staff at the breakfast was

my girls and i loved the pool it was clean and the water was a comfortable temperature always.

has amenities like a gym and indoor pool two restaurants 24 hour coffee, tea, water and small snack shop

breakfast was included in the price

pool had pretty flowers all around it

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries but still no

not enough outlets or towels, no iron or ironing board or laundry bag

staff, comfy beds, electronic laundry; byob detergent, inconsistent bar hours, non working vending/ice machines, no more free water in

enjoyed the pool

ample parking. room for vehicles with trailers.

i was able to get a late check out. the hotel staff was very nice.

they allow early check in and late check out

they have a bar that they stock great yet no dinner food but they do have a all you can eat breakfast but at 10

nice desk staff. decent location. a nice guest laundry.

i was picked up via airport shuttle - the gentleman was courteous & polite; check in was a breeze - also the gentleman was

nice location and convenient to places. staff was courteous. nice breakfast

all staff was friendly and i was given a late check out when i explained my late flight issue

was looking great but in the morning when get up and see the floor the amount of hair, not from kids or wife, we call the front desk and ask if they could have house keeping come do a sweep, on

could switch up the breakfast sometimes also and the manager was rude and they lie about not having rooms available and

however, this time trash and laundry were in the halls when i checked in

i have to make reservations to use the pool

room service was great

i used the gym facility, equipment was clean and maintained

free wifi and free parking were appreciated

the kitchen staff made it convenient

was very clean and had a kitchen with amenities

kitchen was fine and stocked well enough for two nights

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

was told they would bring up to room in about 20 min once laundry finished

basic breakfast available around 7am

the 4am shuttle was right on time

$100 per night pet fee was unheard of and very unfriendly

shuttle bus and value

good room size. friendly staff. gym had everything we needed.

location, gym, breakfast, and the size of room

gym was nice, perfect for a few days away

no free continental breakfast was a disappointment as well as no pool or gym. otherwise great.

enjoyed the gym, that's about it, 1100 dollars was not worth the 2 week stay, the room was okay, the staff was

plenty of parking

the only bummer was no indoor pool

pet friendly clean hotel

close to businesses and highways, staff was courteous and helpful, breakfast was decent

- need some healthier options-fruits and nuts room smelled like smoke pool located in parking

the gym was open and the pool was closed due to covid-19

the shuttle service to and from the airport was not timely

for families that travel with kids both of these issues seem to be inconvenient for

there was a laundry room and tons of parking

new, modern, spacious room with fully equipped kitchen without a stove.