the staff the pool area the drinks

the bartender at the bar was phenomenal!!! room was cozy food was great location was perfect

location, friendly staff and having a bar and restaurant in the lobby area were convenient

the bar was very nice indoors and the staff was very pleasant

the early check in and late check out times

supplies for using the kitchen were meager to say the least

close to where we needed to be. great breakfast and was free. quiet hotel.

kitchenette floor still had sticky spots, carpet had large stains, and sink was still dirty

the hot breakfast was excellent.the bed and linens were comfortable.

close to the expo center. friendly. nice breakfast. clean

no hot tubud83dude00 or pool wasn't heated

lots of restaurants and a casino near by as well as a top golf

the pool was warm enough.

thing i can really say is there was people swimming in there underwear when i took my kids to the pool but otherwise everything was

has a lot of amenities including games for kids and also breakfast is included a indoor pool and gym

pool, fitness, laundry

free breakfast, free parking huge nice clean rooms

one of the reasons i chose that hotel was for the indoor pool and it was closed

pool was nice, breakfast was good, facilities seems updated.

very nice room, nice hotel, excellent breakfast

very helpful and friendly staff, clean rooms, nice pool and fitness room

great attention, comfortable beds, all clean. indoor pool great for this winter.

food and drinks expensive, quality fair, lovely pool, could use a jacuzzi

bistro and bar was not open

they didn't have an open restaurant but i understood because of covid they did have the bar open and all of the staff from check-in to the bartender that we interacted with went above and

the staff is friendly and the breakfast good

clean, friendly staff, basketball and mini golf putter for kids

i got a late check out and the staff was very friendly

wasn’t always at the front desk to help pool was overrun with kids and people that weren’t obviously staying at the

i enjoyed the amenities of the suite, including the kitchenette and the ceiling fan

thing that could be improved would be safety bar in shower

the pool always clean, the breakfast is good

no bar or breakfast buffet or pool or anything

gym free coffee all the time and the atmosphere.

breakfast bar needs a little upgrading

limited breakfast

booked thinking breakfast was included, breakfast consisted of a granola bar and apple sauce

breakfast is better than most places

parking there is lucky at best on a weekend night, as the area is a hopping bar and high end restaurant area for yuppies

and attend my brothers wedding plus an awesome location to just step outside your door to have breakfast at the nearby coffee shop or restaurant or go to “the foodery” and sit outside or in

back view to golf

1100 am no problem no extra charge for eary check in and they even let me check out 1130 with no late check out fee and i got the room at the cheapest rate possible fro surrounding hotel in the

fresh made omelets for breakfast.

i didn’t like the set up of how breakfast was served.

breakfast was good and the staff was super friendly and wonderful!

and their breakfast was very good

how clean it was and the breakfast layout

kitchen and price were good.

the service ,very friendly and the kitchen set upud83dude00

the laundry facilities were great

could use paper plates in the kitchenette

no breakfast

the pool

the heated pool was actually heated

i liked the shuttle

the hotel also has a free shuttle to the mall and the breakfast downstairs is ok

they also provide a shuttle service back and forth

laundry facilities need renovation

hotel front desk person was nice enough to allow me to have a late check out due to checking in after 9:30 pm (after being asked

breakfast they had each morning was one of the best we've had at a hotel

the front staffs were nice trying to deal with laundry problem

nd the kids had so much fun playing in the pool and scootering around outside

glass of white wine at bar $18

it’s was so many kids unattended at the pool and the was really rude.

everything else... the bar , gym

location. easy parking. indoor pool.

kids loved the pool

the gym was one of the best hotel gyms i

early check in...no problem

i didn’t have breakfast there

the gym was nice

was impressed with the return of buffet breakfast! great selection of choices

i was disappointed that due to covid-19, we could not use the indoor pool.

the pool area was comfy, clean and chic with a hot tub

the bar was very limited.

my husband and i wanted to use the gym and pool, both were closed to maintain social distancing

we enjoyed the breakfast. we enjoyed the gym and swimming pool. i enjoyed the bar.

no breakfast.

gym not opened breakfast was private for kids soccer team

gym still not open

it did not have a pool, so my kids were disappointed about that.

there is no laundry service at hotel, breakfast was not available and the front driveway looked like it had

comfortable kitchen a definite convenience.

friendly staff, spacious rooms, great location, with a full kitchen

breakfast was excellent

i thought about using the swimming pool but it did not look very clean

at the pool blaring music with profanity while at the pool with my 5 yr old

the gym was amazing, friendly staff, great made to order breakfast!

pool and gym were trashed , children allowed to run trashing hotel for days

for the past 2 years every hotel we stay at the chlorine is so high in the pool, it burns my kids skin

swimming pool was freezing pool & gym could do with an upgrade

i didn't like was that around this time lot's of sports activities was going and that the kids was running all over knocking on doors and playing on the elevator where people couldn't use

it was very close to the expo center where i was shooting pool in a tournament.

service i didnt get soon enough and the noise level was terrible kids running around like it was a play

no free wifi

kids would hold their breath to go get ice because said it was overpowering down by ice machine

u ask 4 different people to get room service and it never happened had to get my own towels

very clean and the kids enjoyed the breakfast

they have plenty of amenities even a full kitchen

breakfast was great, and being able to order food in the hotel even though not a formal restaurant

hotel, brand new with lots of amenities (fire pit, outdoor area, pool) that unfortunately we didn't have a lot of time to take advantage of

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

breakfast was hot and the area was cleaned each time a family left a table no matter how messy it

the breakfast was decent and the staff was very friendly and helpful.

clean, affordable, free breakfast, gym, laundry facility, and great for traveling for work.

were up until five am slamming things around screaming waking me and my kids up every half

excellent breakfast in the morning

desk staff was very helpful, hotel and room were very clean and the hot breakfast was exceeded our expectation

the room was not that clean and there was a lot of young kids running around screaming and yelling, and no one said anything to them

breakfast was not super delicious -

good morning, would be great to have more non sugary and non-pork options on the breakfast menu, gym could use an update/cleaning

breakfast was beyond great and the lady that oversaw the breakfast was wonderful and kind

gym and pool size

breakfast was good, lots of chooses.

i didn’t like that the pool water was cold. it wasn’t heated.

breakfast was good, facilities were clean and well-maintained

gym is really small and not all is working well

dirty plates from room service would sit outside of rooms for 12 plus hours

wifi never worked and no housekeeping

i love the atmosphere in the lobby. my kids loved the warm cookies at arrival

kids running in hall

wifi wasn t good

spacious room with complete kitchen

to covid restrictions the breakfast currently consists of prepackaged muffins, yogurt, and oranges

would definitely recommend for a family with kids and pets

like that kitchen is complete with a set of 4 dishes, bowls, glasses, pots, pans, strainer, dish towel, dish

the fitness center and pool are very nice

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

cleanliness and gym were great

room was very clean and the location of my room was close to the gym and outdoor patio

nice gym

t very nice) but was filled with a lot of kids.

beautiful lobby i love the pool and the hot tub the hots could have been a little hotter though

wifi is pretty good

even when kids were running the halls they stopped it before i could ask them to

there were 6 kids in the pool with no adult supervision

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

restaurant and bar were not open

pool and gym still haven't reopened from pandemic, breakfast very limited

hotel room was nice and enjoyed the pool with my grandson.

small swimming pool. an on-site

clean beautiful bathrooms complete kitchen

front desk staff linda so kind and helpful … fantastic hot breakfast…outdoor resort type space

pool

the room was very nice, the pool was also wonderful for the kids and the breakfast was good.

nice indoor pool

good breakfast. fitness center was fine.

fitness room available

breakfast

the staff goes out of their way to address your questions, and you cannot beat the hot breakfast buffet

the breakfast

efficient, everything needed, great kitchen, pleasant room with large bathroom

breakfast, pool, kitchen in the room

it was just the fact nothing the fireplace were not working nor the pool due to covid

the pool was great

i felt very happy about the pool with pool towels stocked nearby; you don't need to go to the front desk for them

indoor swimming pool. breakfast good also.

indoor pool, guest laundry… everything was really clean easy to park right out front of the lobby really helpful

hot breakfast plus clean indoor pool at this price was amazing!

check in was quick. room was updated and spacious. breakfast was good.

the pool and exercise room were well kept

the most disappointing part was the swimming pool was under maintenance and closed during our entire 4 night stay

the breakfast was great

breakfast is very good! pool was closed due to remodeling, which was disappointing.

also, the pool was ice cold which was very disappointing

pool was dirty, filled with hair and filter wasn t on

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

the staff was brilliant, they were able to get us a super early check in and a late check out with no problems

my kids had a ball in the salt water indoor pool

bed was super comfy and gym very clean.

the breakfast was filling and plentiful

there are restaurants and a bar within the hotel

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

new hotel with nice rooms, very clean, and a great gym got close to train station in

than the pool, one of the cleanest hotels i've stayed in

the pool was heated my granddaughters loved that and while they were playing in the pool i relaxed in

location is not kid friendly, no nearby restarants / kids fun places.

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different

i arrived at the bar at 1030 on saturday

gym little to no equipment

breakfast was great

gym has no weights, washers, nothing; only 2 mats

no indoor pool or jacuzzi

the kids room was as bad and cleaned quick and no more problems so they did not have to move to another

the kids got breakfast which was good, however they didn't cater for vegans

was great pool rooms gym people that work here are so nice me and my family are so thankful

pool temp was colder than expected but kids still enjoyed

traveled with my kids so they slept on the sofabed but the mattress was paper thin

one at the hotels fault but the pool was crazy so packed,with kids running jumping diving flipping parents on cell phones not paying any attention to the kids

they provide a full kitchen, it would have been nice to have a tea kettle and a selection of teas and sweeteners, in

the kids enjoyed the pool

thanks for breakfast, the close parking, access to the septa, gym facilities.

booked a two bedroom suite with a kitchen

did not like that when i would stay, important things would be missing, such as thinkgs for the kitchen or bathroom

full kitchen was an added plus! i will

very convenient early check in overall was not disappointed in my experience staying at the hotel

didn't have breakfast but the staff gave us really good suggestions on where to get good

the breakfast could be better with a buffet style

some more products for the shower also a bigger tv & did not have the supplies for the small kitchen

restaurant and bar were closed--lack of staff

was a bit crowded with young kids running around while parents sat in the lounge drinking

comfortable, good value for money, didn’t get a chance to use the pool (next time)

was the perfect place to stay for a weekend soccer tournament with my kids

kids putting towels into the pool

room next to the fitness center and side exit

staff, room always clean & lady that does the breakfast is fantastic makes sure everyone is happy that makes everyone feel welcome & the reason

the breakfast was great

breakfast options were good, outdoor pool was still open and appeared clean and well-maintained

omlettes were ok, obviously frozen. but better than most hotel breakfasts.

location and fitness center

my son love the pool

location, pool, and restaurant

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry facilities easy to use all staff were friendly & helpful room was great

that way the hotel can keep kids for abusing the piano and disturbing other guests

the hotel also had a great breakfast buffet and a reasonable priced bar lounge

nice front desk people. very clean and the pool

was closed restaurant was not staffed due to a wedding reception onsite laundry facility stank so badly of mold (extremely humid) and the washing machines & dryers so

location, size of room, advertised amenities of restaurant, pool and laundry facilities

not have breakfast

the dinner and dessert in the bar were absolutely delicious

parking spaces too small.

the bar was reasonably priced

up my credit hold by doubling it to $900+, they added 4 people in my room, they misinformed of shuttles, there is no water bottles in the room, the tv is pathetic, only buffet and no a la carte

be a rural property with open space and it was not, just a group of buildings surrounded by a parking lot

kids loved the sofa bed and the hotel appeared brand-spanking new

i liked that it had a pool bar and food

our son enjoyed swimming in the pool during the stay

clean, well taken care of by staff. early check in was no problem.

the indoor pool was well kept, the water was crystal clear

the bar was closed on a friday and sat night. the resturaunt was also not open.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the fitness room was excellent

no complementary breakfast. bar prices were ridiculous!

on-site laundry was clean and easy to use

pool next to b-ball court

kids didn't like the breakfast, but i found it to be adequate

a full kitchen and the pull out couch bed was located in a separate room from the king bed so there was

the swimming pool could have been larger or in doors.

pool was also

breakfast was good. the swimming pool was clean and in good condition.

stuff, breakfast was delicious and fresh fruits, slept so comfortably and bed was soft and clean sheets,

one night they/people partied at pool side until four in the morning loud music and talking, i called the front desk, and the staff

there was no swimming pool for toddlers

term; no more free water in lobby, need new wallpaper in rooms, non leaking bathrooms, updated gym equipment, working public bathrooms, consistent hours for bar area, better plowing of parking

hot breakfast bar was quite good, but many hotels have the exact same hot breakfasts included in the room cost as

that it didn’t have a inside pool

the pool is an added bonus

  the pool is amazing and keep very clear and clean

pool amazing and for the price it’s a go to i mean i can only speak for me and my family it’s

the bar wasn't open. it's the biggest attraction there

laundry didn't have coin exchange, checked out earlier than expected (job ended sooner) didn't

i loved the pool!

ample parking. room for vehicles with trailers.

laundry not working, and no one able to help.

breakfast was the best i ever enjoyed in a hotel

breakfast was slow had to wait for cook to refill dishes. no laundry.

the breakfast was wonderful!

pool was closed for maintenance

gym was nice, perfect for a few days away

comfy beds nice gym private

enjoyed the gym, that's about it, 1100 dollars was not worth the 2 week stay, the room was okay, the staff was

the comfortable bed. the gym and breakfasts.

good room size. friendly staff. gym had everything we needed.

plenty of parking

the room was very clean. breakfast was great. many choices. staff was nice.

uno restaurant right in parking lot

parking was always available

close to were i needed t ok go. nice breakfast buffet.

if not for the elevator being out and a ton of kids running around we would have given this place a 10 rating

way too many kids running the hallways (this is the second time i have stayed there and the same thing happened)

it had laundry

pool for the kids.

kids didn't enjoy the pool as its open at 10 am

the breakfast was awful, as was the coffee

they took us in at 5 am, made sure we had breakfast, coffee and snacks and helped us on our way

it had a hot breakfast, that my husband enjoyed

nice gym, nice room design, women in guest services were hospitable

gym is accessible though they have notices to guests only, but is a swinging door with no need to

staff was super friendly!! tv in breakfast area and large selection of items.

the breakfast bar food was fresh and hot

we ordered an app to eat in the bar area and also stayed for breakfast -- i found eating off paper plates to be odd

swimming pool was a bit on the small side

bar and grill closed, pool closed

covid-19 had the pool shut down. wi-fi wasn't always available

i only wish we would have stayed when the pool and fitness center opened

room was clean... friendly staff.. excel breakfast!!! facility is new!

breakfast had many options, including eggs and sausage, yogurt, fruit, cereals & more

the pool could have been a little warmer but it was still wonderful.

pool a bit cold. no tea at night.

the shuttle that took us to the wedding and the location of the hotel to the wedding reception

the pool area was clean but the pool was obviously over chlorinated

clean, excellent breakfast. i love how the hotel provides times for breakfast, pool, gym.

it had a lap pool

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of the washing machines late into the

gym was open 24 hours and there was an indoor pool

the laundry room was clean, dust free and in good working order with two washers and dryers for guests

the staff, room and breakfast was delicious and made it an extra bonus

laundry being coin-op

she(chef) was very nice with my kids and cook them pancakes while waitress had totally ignored us

sounded like a lot of kids

she

the wifi was not working for my room.

no jacuzzi. pool closed.

great pool, fitness center and lounge.

big room. great fitness center.

about to fall on our heads, we paid for breakfast and other services but they never offered it or gym or pool but we still paid for witch is not

the sink in the kitchen area leaked bad and the disposal did not work

kids loved it as well

the full kitchen was well-stocked

great breakfast options, the most i have every seen

my daughter hates waffles but ate a huge one for breakfast thanks for the early check

friendly staff that are helpful all the time and the flexible late check out since i was allowed an hour more was

very friendly and welcoming hosts. beautiful flowers and nice, quiet pool area.

the breakfast in an artistic dining room is more enjoyable than the ones in chain hotels

the swimming pool is a definite plus in the summer

roland and anh are fabulous hosts! breakfast was delicious and we really enjoyed our stay.

we especially enjoyed breakfast on the deck with bottomless coffee and fresh pastries

i liked the fact that there was a pool area with a hot tub and and a nice sized pool

the breakfast was a nice variety & the room was clean & spacious

used the laundry facilities, and caught staff taking my supplies of of my washer

lack of towels at the heated indoor pool

some one went to the bathroom in the pool area bathroom on the floor, and left it there

breakfast overall very good but scrambled eggs were not fresh

breakfast had a wide selection

the breakfast was just right everything was fresh and delicious

i loved the waffles that i made for breakfast and coffee was good

room was modern, clean. comfy mattress. a lot of equipment in gym.

had a very good stay, good location, room service and complementary breakfast

was superb including breakfast, the cleanliness of the facility, the bed and linens was very comfortable, the lighting

decent breakfast and free parking

the breakfast could be better

i would have liked to have been able to use their laundry as i didn't have a car.

the spa bath was delightful and the bed was

i’m excellent facility. beautiful grounds. breakfast was wonderful.

breakfast was ok

large spa bathtubs in some queen rooms

dining facilities were closed on tuesday, we would have liked to try it out, even if just the bar were open

good breakfast options!

didn’t expect the overcrowding at the pool, but we worked with it ;)

breakfast ended too early.

room was very clean. most comfortable bed i have had in a hotel room. really good breakfast too

the complimentary breakfast and the pool

place to stay, very clean and spacious, free parking as indicated

parking was simple and hassle-free

the wifi worked perfectly for video calls and streaming

impressed me the room was spacious and very comfortable wi-fi worked perfectly the entire time parking was easy and

parking was easy and right outside my room, which i appreciated after a long drive

the breakfast café is quick and convenient, but given how many great options west chester has,

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast not included, great location

breakfast was expensive so we ate down the street.

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

the hotel is quirly and well appointed with everything that you could need - small pool and gym but all great - guest laundry and a great breakfast buffet

hostess, carol, at the morning breakfast was great

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

excellent location pleasant staff nice rooms new bar in lobby is a nice addition

pool but a lot of staff

location & cleanliness of the property in addition to the ample parking

the pool was private and cozy

no access to pool dinner took two hours before we received our food

it didn’t include breakfast and to buy breakfast is expensive ($17

could have had better breakfast options

the free breakfast they serve was one of the best i've had at a hotel and the staff at the breakfast was

amenities in room were nice. kitchen was clean and equipment was good.

my girls and i loved the pool it was clean and the water was a comfortable temperature always.

it's expensive and the included breakfast was subpar

my kids and l loved staying here and the location was excellent though we primarily

location it was colorful and looked like something for kids

staff were nice. affordable and convenient staff did grant us a late check out for free.

all way from maryland guy allow us early check in and upgrade our room to suite was really nice view of lake enjoyed our one night

they also have late check out if you ask