the front desk girl was ok, but i asked for pool towels and she sent out the housekeeper, who only collected all the used pool towels and never

social distancing of only 10 people at a time was not practiced in the pool, there were about 20 kids and teens in the pool

i was even given the wifi password at front counter with them knowing there was no internet

breakfast was tremendous

the breakfast buffet was very good

the pool was close

the breakfast was great as well

there is no indoor pool access or work out/ gym facilities

i recommend providing some variety for breakfast as having the same every day is not enjoyable.

i liked the cleanliness, the decor and the breakfast lounge

so i finally had enough because i had to switch rooms when i got there because kids were running rampant up and down the hall and stopping at my door putting their ears to it to

was no breakfast, gym was pretty bad, no indoor swimming pool, no regular cleaning facility and no hotel shuttles for

the pool i felt needed to be skimmed and the chairs outside were all over

i just wish they had an indoor pool.

i had to pay for another room in another hotel with kids in tow

kitchenette with refrigerator is great

the breakfast was very good. it was one of the best breakfasts offered by a hotel.

noisy lots of kids running up and down the hallways

size with kitchen and sitting area

microwave, pet friendly, quiet, workout facility, pool was clean.

property includes an arcade, pool, basketball court, a gym, and a laundry room

the kids enjoyed the pool

my kids loved the indoor pool and the breakfast was great

we enjoyed that the bar and restaurant, with live music, was across the parking lot

not enough healthy breakfast item choices.

was great--even had a small kitchen area and outside table and grill spot

in terms of the kitchenette, it would have been great to have a bigger knife, as the only one we had was a paring

i loved that it has its own kitchen

nice continental breakfast

well thought out space, comfortable bed, mini kitchen, decent sized desk

the pool was not working.

location, breakfast, staff and room. we had a great stay.

room was super comfy and the little kitchen was useful

the breakfast options were excellent

was great, down to the front desk staff, housekeeping & kitchen crew

mini gym was closed as the equipment was broken

due to lots of kids running around

i am sure it was a very busy morning considering it was a saturday morning with lots of kids in the hotel

breakfast was excellent with a large variety to choose from

very friendly staff, excellent rooms, comfortable beds and very good breakfast

the remaining tube tvs and have more entertainment oriented smart tvs for families that may have kids for games and movies or streaming content

the breakfast

good breakfast , ,although it would have been better with sausage or ham to go with the waffles.

to covid, breakfast was limited

loved the breakfast and dining area

the breakfast had a variety of foods to choose from, a good selection

didn t see breakfast

breakfast

good breakfast including diy waffle machine

i asked about a late check out and didnt agree so i hung up

thankfully there was bar soap

the bar closes early

the bar renovations wasn t finished.

room service was really good too

they have a gym, which i use, they have a restaurant with room service, and i asked for a room on the top floor, which i got, which was pretty private and

bed, breakfast, cleanliness, team, everything.

the breakfast was great and the room was clean. bed was perfect.

no bottled water in room or lobby. pool was closed

the room has a kitchen with a medium size refrigerator, a small living area with an extra tv

something on kitchen floor

very limited gym equipment, poor ventilation in the gym room

the hotel has a small gym and pool and a nice outside area

pool was closed

cheaper since the pool/whirlpool wasn't open

great staff, convenient location, pool/spa

hot breakfast was fantastic

breakfast was great, they had so many options, super clean, and everyone was so nice to our three

was a little disappointed with the breakfast

breakfast was good and the inclusion of the paper plates was awesome as it allowed is to grab and

was polite but the person that caused the delays let the guests from that days checkout stay for late check out and made several of us wait hours to get our

nice clean room good bar pleasant staff in bar and hotel

very comfortable, dinner & flaming coffee prepared table side with live music on the bar amazing

a fireplace was burning in the bar lobby/lounge area and the staff were extremely friendly and pleasant to converse with

we even enjoyed room service for the first time in our lives

parking is plenty and very safe in the back of the hotel

breakfast

the breakfast café is quick and convenient, but given how many great options west chester has,

breakfast was expensive so we ate down the street.

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

gym could be better (but they do have a relationship w/ the nearby ymca such that one can use their

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

gym, might be a bit bigger...

thanks continental breakfast really was a pleasure also

great complimentary breakfast including fresh fruit

it's very filling. the staff that handle the breakfast was excellent.

we had kids under the age of 3yrs

the breakfast was great and the supermarket nearby was a bonus

they had breakfast prepared well

the breakfast was good and it was near other conveniences which was a plus

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

the bar stock was also limited as were the mixology skills of the bartender so you may not be able to

the spa personnel were definitely not up to par with a spa experience that charges the same prices i

there was a lovely bar in the inn’s great room but it was closed

beautiful, historic, comfortable, clean, with friendly staff and a fantastic restaurant and bar on site

roland and anh are fabulous hosts! breakfast was delicious and we really enjoyed our stay.

everything, from welcome to breakfast to the super clean room. i will definitely be back!

the owner, location, pool and breakfast were all very nice.

very friendly and welcoming hosts. beautiful flowers and nice, quiet pool area.

delicious breakfast in a cozy atmosphere

she didn't suggest the breakfast options, the info for the pool, etc

the room accommodations were great. very comfortable. the pool was also great.

modern and clean hotel and room comfy bed had coffeemaker in room and minifridge heated indoor pool very close to longwood

lobby served as breakfast buffet, which was not complimentary, bar and lounge

whirlpool tub was heavenly, i loved the mushroom decor throughout the hotel, and the scent of rose when

pipe from the accessibility chair hung over the pool which could have injured a swimmer

hotel is good for family, providing kitchen and dining ware

disappointed that the pool and spa were being worked on.light sewer odor in third floor hall.

breakfast was great!

located right next to the high way and laundry room

due to the pandemic, the pool and fitness center was closed.

wish the gym & pool was open and free breakfast

she went above and beyond to help everyone enjoy their breakfast

breakfast was a little disapointing, but the staff were excellent and accommodating.

breakfast bar was great, pool was clean and not crowded, the fitness center was also clean and not

it appeared to be laundry detergent stains, but there were burn holes in the spread

i also tried to use the laundry, but it only takes quarters

all staff was friendly and i was given a late check out when i explained my late flight issue

was friendly, helpful and hotel was clean and convenient by airport and provided an airport shuttle

laundry facility

breakfast was some crustless quiche that was ok, powdered eggs, juices bagels and muffins and

visiting an ill friend and needed dinner at the hotel, i choose marriotts because of their hot breakfasts and restaurant but this one only had bar food

jada in particular, she was patient with my inquiring about early check in, then gave good intel about parking

to your employees in kitchen staff to only have 1 person to attend the entire breakfast crowd

the kitchenette was what i needed and loved

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways etc

nice, clean, great breakfast

the staff. the gym. the room. the views. the location.

breakfast and gym, free clean laundry

was fine, area was quite plenty of room to park because it was a weekend gym was adequate for short

and the breakfast was included and delicious

kitchen was fine and stocked well enough for two nights

was very clean and had a kitchen with amenities

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

the kitchen staff made it convenient

should not be talking loudly in their cell phone while cleaning the gym

suite was spacious with mini kitchen.

upscale bar and restaurant

the gym was so old and looks nothing like the photos

location, kitchen staff. check in ppl are usually friendly.

i couldn't get a decent steak , and room service was lacking

we booked services at the spa in the hotel and that was really lovely

coffee on a sunday am before 9 am unless you order room service

had room service both nights, and each was delicious

on bed and bathtub, residue in bathtub, cigarette smell on nonsmoking room area, room service was expensive but just so-so; sheets were

kids running in the hall.

mostly the kitchen sink refrigerator

i liked that they have a gym, laundry room and an area on the 1st floor where you can purchase snacks

i enjoyed the kitchen and the free laundry facility especially

listed shuttle var - got there,no van

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

no complementary breakfast. bar prices were ridiculous!

the bar was closed on a friday and sat night. the resturaunt was also not open.

small bar in lobby area

the fitness room was excellent

location, ease of parking, restaurant and bar on premises

the gym

closet hangee bar unusallt high

bar closed very early

was a great location to the athletic center/gym

thought that i would have at least gotten some coupons for breakfast because other hotels that i stay at has giving me that

in the hotel food was reasonably priced and delicious the only problem i had was they didn't have room service but other than that everything was

needed cleaning bathroom clean but needed upgrading furniture chipped and old no room service no food

there is room service available and a restaurant bar area

if we had been at the hotel during room service hours, the menu looked nice and decently priced

the building, size and equipment of the room and the cocktail bar with the jazz band

banging of the gym equipment directly over our bedroom (305) and the noise level from the patio bar was quite noticeable being above the room

advertising a rooftop bar, lobby bar and a speakeasy basement bar, only one was open the evening we stayed

roof bar was closed for private parties

great outdoor bar area.

very nice location. loved the outdoor patio. breakfast bar was very nice

the bed and bedding were great. loved the golf course view from the outside patio.

liked there was a spa on site just didn't get a chance to utilize it

love how the restaurant and spa are located near the hotel.

i took advantage of the pool and it was very clean and refreshing and private

close to immucalata university, planet fitness, target, and all restaurants including wawa!

there was no indoor pool or hot tub to use

size of pool

room next to the fitness center and side exit

pool had way to much chlorine in jt. pool was not refreshing, too warm.

always kids in the hot tub not suppose to be rules never

the hotel description states the pool was heated it was not my kids were not able to use the pool

eggs the most bed was comfortable my husband enjoyed the spa & pool after a long day at work self laundry facilities easy to use all staff were friendly & helpful room was great

was a basketball competition the same weekend and the kids seemed to be un attended

was not open to do room service

i enjoyed the onsite breakfast and bar area

no parking fee

friendly staff, location, free parking

hotel in what feels like a safe area with easy, plentiful, free parking

staff was wonderful the bar was cheap prices and the view was wonderful even for it to be in the city

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

needed a microwave and bigger fridge and a mini bar lol 50$ charge but i suppose pay 167$ on booking and 50$ for the room i only got a gatorade so

breakfast was perfect and the lady who was working the kitchen for breakfast was amazing

location, staff, breakfast, guest laundry (at least on my floor), tons of outlets (& 4 usbs) and decor

the room was immaculate and i loved having my own kitchen

fireplace outside to sit at night ❤️ breakfast was complimentary and delicious

good sized suite with nice view of the river. good fitness center.

large fridge in room, small stove for your convenience,large window, comfortable bed,nice breakfast everything was great tbh

breakfast was good; the staff was outstanding; the facility was surrounded by places to dine and

the staff was outstanding & the breakfast was super!

breakfast

the rooms are spacious and the hot breakfast is fantastic

good breakfast. fitness center was fine.

staff was very friendly... rooms was clean... breakfast was good.

pool water feels slimy. maybe needs to be treated other than that no complaints.

pool area was very clean and they cleaned it first thing in the morning

room was clean, pool is nice and staff were friendly

very clean, quiet wi good breakfast.

breakfast was the best i ever enjoyed in a hotel

i wish thy had a pool and the gym was not open

there is a restaurant and bar at the front

staff are great! and they have a bar and grill with truly exceptional food!

i walked to office ( but met office rep near the laundry room) and reported what was wrong

early check in

the complimentary breakfast was varied and tasty

i will definitely come here next time from the indoor pool and there deck for the summer looks amazing probably book for them for my daughters bday in

breakfast area is open and well lit, rooms are extremely comfortable

clean beautiful bathrooms complete kitchen

breakfast was good and pool was always clean

complete service and transport to and from airport. front desk girl and milton shuttle driver

fitness center

close to food shop, casino, airport, excellent wifi internet service, value of money.

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and down the

shuttle service had a lot call outs so lacked drivers use service

even when kids were running the halls they stopped it before i could ask them to

room service came very quickly.

the bed, quiet room service & food great.

there were 6 kids in the pool with no adult supervision

the room service, pool & jacuzzi.

expansive kitchenette with large fridge, sink, dishware

i only wish the pool was opened longer other than that wonderful hotel

the laundry facility was convenient and affordable

my daughter loves the pool

delighted with suite room, only way i’m going to book so to have extra space with a couch and kitchen area

swimming pool was not open. it was my grandsons birthday and the boys wanted to swim.

restaurant and bar were not open

swimming pool not open.

small swimming pool. an on-site

room was great, pool was clean

the pool wasn't warm enough

didn't like the fact that they only served pork sausage with breakfast there should've been more

the staff here is absolutely fantastic! everyone from the front desk to the shuttle driver.

weren't a few more choices at breakfast, the fire pit didn't work, and the pool opened after open time

the breakfast area was really crowded. the area where the food was located didn't seem clean.

everything. pleasant employees. good breakfast.

furnishings are fabulous, as is included breakfast

swimming pool was a bit on the small side

very clean and spacious. the breakfast was good too.

pool was to small

a group a kids making noise in the hallway late at

clean fresh room. pet friendly. very nice breakfast. laundry and gym. easy access to airport

i didnt like breakfast ended so early

are in disarray the elevator broke down twice during my 1 night stay some of the equipment in the gym is non

great shuttle service to airport and rail system to philly

i paid alot of money to stay with you guys , i never received room service , i reported that the front door was broken and unsafe , shower was broke , roaches

the top white blanket had brown stains and the room service food was too expensive

and i really appreciated the reliable wifi

free parking, and available rooms.

close to highway, free parking.

great pool

the staff was exceptional - shuttle service, front desk, gen. mgr. housekeeping...

hotel managers and front desk supervision and the exceptional and courteous front office shuttle

the staff are very welcoming, very nice lounge and lobby .. gym & clean rooms.

sone folks complaining about airport shuttle but since they have a 11 seater van , just one they need to make the drop from and pick up

i once had no tv, another time no remote, laundry facilities didn't work

(maintenance) there is no washroom for laundry and i have kids whom may need clothes washed but can’t get it done because the washroom

nothing the room was dirty. it’s was a lot of kids riding bikes and yelling all night long

other guests tended to slam doors and stomp the floors, rodent in the laundry room

scared my kids to death

the bar and restaurant are only open at night.

it didn’t include breakfast and to buy breakfast is expensive ($17

the hotel was spotless, looking like a new facility. the restaurant and bar were phenomenal!

pool and workout room were nice

there was no complimentary breakfast

i've stayed there several times for convenience of shuttle to airport

free airport shuttle

the shuttle...

place was clean and comfortable and has a shuttle to and from the airport, perfect for an overnight layover

clean smoke outside room great staff and airport shuttle

breakfast was great

everything else was pleasant. the shuttle driver (indian man) was great and professional.

staff was very friendly & breakfast was good

i was using a rental car, but it has free airport shuttle service

did not have much breakfast as we left at 5:30 for our plane

the pool was closed

breakfast was good, lots of chooses.

nice but the pool wasn’t heated

precautions were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas (you sign up for a time slot)

were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas (you sign up for a time slot)

everything is there pool,food and bar

found tents in woods going for a walk the around parking lot that houses homeless people

no free continental breakfast

breakfast attendants had some interesting conversations that were a little off

it was very clean and had a restaurant inside along with a bar and pool table.

the fitness room was open and available 24/7

room with kitchenette; breakfast

more breakfast options.

kitchenette in the room was great, with all the supplies we needed

needs a better breakfast other than that amazed.

the breakfast was good. a nice selection of pick up quick choices.

the fitness center and pool are very nice

pool was closed

pool water was very cold

liked that our room had a full kitchen, it had silverware and dishware as well

nice gym

cleanliness and gym were great

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

room was very clean and the location of my room was close to the gym and outdoor patio

the pool was an added treat

hot breakfast.

after eating the breakfast i had heart palpitations dizziness a headache and overall fatigue.

vending machine variety was pretty basic. pool was ice cold

pool is a little bigger an a kids blow up pool it wasn't clean or heated

breakfast was awesome

front desk told us the wrong times for breakfast and when the bar closed.

location and i loved the free breakfast with the omelet bar

not aware that pool and gym were closed

location and i loved the free breakfast with the omelet bar

the pool is an added bonus

enjoyed the outdoor pool with the flowers & the gazebo

i tried to use the gym at one point, but none of the machines were taken care of and they shook wildly when i tried to

staff; comfy beds; electronic laundry facilities; great parking; easy access to highways & eating /groceries but still no

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

they allow early check in and late check out

they allow early check in and late check out

i was just disappointed that the pool wasn't opened due to covid 19 but otherwise nice

comfy , pool & bar

the bar wasn't open. it's the biggest attraction there

having a sink and counter space for my kids and room to walk around in

first night was good,the second night the people above us kept me up ,kids running back&forth two and three in the morning, adults having a get together laughing loud

actually feared for both my safety and my kids safety

all night long i heard dogs and kids…so many truckers, bums, seems like a trick spot, saw plenty off cops on the property in and

basically not a place you want to stop with your kids at all

about this site at all everything was a mess especially the laundry room and the staff have their kids with them at work they live in the hotel, very loud and

pool being outdoor.

really encounter any negatives, aside from there being no available tables at breakfast because everyone was going down

having a full kitchen was especially convenient as well as free breakfast included

having a full kitchen was especially convenient as well as free breakfast included

the online pictures that sold me on the room was the kitchen and sliding glass

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

like that the gym was right there i didn’t have to look for it

i love the gym

like they had on-site bar and food area

the bonus was that the hotel has a bar and restaurant onsite so we didn't have to venture out- though there were a number of

comfy beds nice gym private

enjoyed the gym, that's about it, 1100 dollars was not worth the 2 week stay, the room was okay, the staff was

gym was nice, perfect for a few days away

no free continental breakfast was a disappointment as well as no pool or gym. otherwise great.

the comfortable bed. the gym and breakfasts.

pool closed too early, but they all do. 11:00pm would be great.

the only bummer was no indoor pool

plenty of parking

the room was very clean. breakfast was great. many choices. staff was nice.

close to were i needed t ok go. nice breakfast buffet.

very nice exercise room. small kitchen in the room.

the breakfast was awful, as was the coffee

gym is accessible though they have notices to guests only, but is a swinging door with no need to

fast check in. great breakfast. freindly staff.

beautiful clean spacious room , great breakfast , no one bad thing to say about it

pool area a bit chilly

pool wasn't managed to safely open during covid-19

nice room, friendly staff, good breakfast and pool.

nice room, friendly staff, good breakfast and pool.

our kids love it

laundry sucks lobby close to early along with the restaurant

smoke smell and cheap laundry detergent smells reached our non smoking room

areas were dirty especially hallway/steps/laundry area to room

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room was disgusting and smelly they need good staff to clean up the motels better

laundry, mice (i have videos), bad light in room (not bright enough) bad smell of

and close to the airport, although i didn't manage to get the free shuttle bus a bus from the airport stops right by the hotel and it only cost $2

location to airport, and shuttle service.

room was clean, bed was comfortable, heater worked well, free shuttle to airport

shuttle drivers were very friendly and helpful

good value, good shuttle