absolutely loved everything about the aplenhof, the property, the pool, the breakfast and the host, roland

delicious breakfast with a choice of menu items

we especially enjoyed breakfast on the deck with bottomless coffee and fresh pastries

breakfast made fresh with your order

roland and anh are fabulous hosts! breakfast was delicious and we really enjoyed our stay.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the bar was closed on a friday and sat night. the resturaunt was also not open.

the fitness room was excellent

no complementary breakfast. bar prices were ridiculous!

covid issues no eggs and pool wasnt open but i dont hold it against this hotel not their fault

extremely clean. good breakfast. great customer service.

and kids and teens playing football in the hall way hitting doors with the ball and screaming

breakfast was tasty. very friendly staff. everything was clean.

very clean, security personel on duty, great breakfast, beautiful indoor pool spacious rooms, plenty of parking, and it's quiet

great outdoor bar area.

love how the restaurant and spa are located near the hotel.

the bed and bedding were great. loved the golf course view from the outside patio.

liked there was a spa on site just didn't get a chance to utilize it

golf course view, lovely rear deck

we ordered an app to eat in the bar area and also stayed for breakfast -- i found eating off paper plates to be odd

only one chair. small pool.

breakfast

we arrived early evening and tried the hotel's small bar and grill, the meatball sub was great

swimming pool was a bit on the small side

great bar and restaurant, beautiful location

the gym

location, ease of parking, restaurant and bar on premises

closet hangee bar unusallt high

bar closed very early

the called the cop no breakfast no gym harassment

laundry is convenient, rooms are quiet and comfortable

early check in

laundry facility on sight-affordable

there is a restaurant and bar at the front

neighboring event space takes up all parking

decent breakfast bar in the morning

pool and workout room were nice

the atmosphere the complimentary breakfast was awesome i loved everything about the place

pool but a lot of staff

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

cleanliness and gym were great

room was very clean and the location of my room was close to the gym and outdoor patio

nice gym

they are pretty strict about early check in

wifi speed was good enough for my needs

was a little dangerous getting out of parking lot because of route one

impressed me the room was spacious and very comfortable wi-fi worked perfectly the entire time parking was easy and

parking was simple and hassle-free

so my kids and i had to share towels for 3 days

was looking great but in the morning when get up and see the floor the amount of hair, not from kids or wife, we call the front desk and ask if they could have house keeping come do a sweep, on

no comp breakfast

could switch up the breakfast sometimes also and the manager was rude and they lie about not having rooms available and

nice location and convenient to places. staff was courteous. nice breakfast

the kitchen staff made it convenient

was very clean and had a kitchen with amenities

kitchen was fine and stocked well enough for two nights

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

shuttle service had a lot call outs so lacked drivers use service

place was unexpected - it was immaculate, and they had a wonderful breakfast

was told they would bring up to room in about 20 min once laundry finished

shuttle bus and value

fitness center

the shuttle service to and from the airport was not timely

indoor pool area was great

24 hour available airport shuttle

pool water was cold

very clean. nice indoor pool. good breakfast. clean fitness center.

staff, service and breakfast buffet

the breakfast was great , many choices!

airport shuttle arrived on time for pickup

shuttle needs to go into philly- rittenhouse square and this would make it perfect

the hotel was clean and modern, staff was very friendly and the 24hr shuttle was the cherry on top

i enjoyed the kitchen and the free laundry facility especially

my room next door was having a party my kids couldn't sleep at all so a waste of time and money.

has shuttle to and from. airport

i love the fitness center and laundry room.

listed shuttle var - got there,no van

the breakfast was great and the room was big, comfy and cozy!

awesome breakfast in the morning as

the breakfast options were excellent

not enough towels in the pool room

location, breakfast, staff and room. we had a great stay.

the indoor pool, the breakfast and the nice seatings around the hotel.

wifi connection is from the middle ages

beautiful, clean ,large bedroom and bathroom, terrific breakfast! staff was very nice!

stayed here with my family of 4 and kids enjoyed themselves inside the pool and arcade

the staff quickly refunded my money, but the kids were still not happy

very nice amenities, shuttle, nice room

the first shuttle at 4 was on time

had kids trying to open our door 3 times during the evening

clean fresh room. pet friendly. very nice breakfast. laundry and gym. easy access to airport

i didnt like breakfast ended so early

(maintenance) there is no washroom for laundry and i have kids whom may need clothes washed but can’t get it done because the washroom

nothing the room was dirty. it’s was a lot of kids riding bikes and yelling all night long

that's not good but when u have no were to go you will stay any were to keep a rook over your kids heads

i once had no tv, another time no remote, laundry facilities didn't work

s*** in there and they was up on the prices to no reason roaches and spiders in 30 can't have my kids around

precautions were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas (you sign up for a time slot)

ncy), front desk staff (cody & a young woman), breakfast & attendant (quad), the room, and the pool were all wonderful

breakfast was good, facilities were clean and well-maintained

when requested, i was given a very late check out. appreciate it!

were great, they asked that everyone wear a mask in public areas, one family per pool, and gym areas (you sign up for a time slot)

and i really appreciated the reliable wifi

free wifi

the room was clean and spacious. there were also enough parking places.

ample free parking and great access to major highways, food and attractions

nice room, wifi, clean room, comfy bed, location location close to all freeway exchanges

continental breakfast.

good location. late check out option.

the staff are very welcoming, very nice lounge and lobby .. gym & clean rooms.

room service & shuttle bus.

the pool was open

the pool was closed was misleading thought it was indoors

at the pool blaring music with profanity while at the pool with my 5 yr old

really encounter any negatives, aside from there being no available tables at breakfast because everyone was going down

full kitchen

the full kitchen and fireplace was a nice touch as well

nice pool area

cold pool

very clean, staff was very friendly, complimentary breakfast was good. it iis a beautiful hotel.

cleanliness, excellent customer service, complimentary breakfast..

loved the outdoor pool, basketball court, awesome breakfast buffet, outside grills, and the staff

breakfast was awesome

and nice restaurant / bar area

gym did not open until 9am

only complaint was the restaurant and bar area of your staying on the side can be a little noisy in the evening

desk and they came immediately and moved us to a different room so impressed i also love the breakfast and the made to order eggs happy hour the

is a nice park next door for the kids, the view of the river is spectacular, there is an airport shuttle to take to the airport then from there can catch a train to center city unless you want to

the shuttle...

airport shuttle works very well, esp

free airport shuttle

next to a historic park celebrating the first colonial settlement of pa

i was using a rental car, but it has free airport shuttle service

free breakfast

did not have much breakfast as we left at 5:30 for our plane

the shuttle service was superb

more breakfast items out early, like fruit.

i liked the cleanliness, the decor and the breakfast lounge

the pool and spa was clean and well maintained and the ice maker actually worked

breakfast

coffee, pool, gym, breakfast, the room is very clean and smelly good

outstanding breakfast

excellent breakfast and very kind and helpful staff

for commute to work, free full hot breakfast, and it was across the street to target and wegman's for every other possible need

the staff was outstanding & the breakfast was super!

breakfast

staff was super friendly, nice&clean,and that pancake machine at breakfast was super cool.

we had to take our cocktails to our room because children were sliding across the floor at the bar

the facility was organized and pool was clean

it’s was so many kids unattended at the pool and the was really rude.

disappointed the pool wasn't opened for our kids

it’s designed very good, beautiful reception and indoor space. clean pool and safe for kids

people were hanging up their laundry on the staircase rail

corridors that can take some maintenance, laundry

garbage in the yard and dirt and water in the stairs and in the laundry place

areas were dirty especially hallway/steps/laundry area to room

laundry sucks lobby close to early along with the restaurant

free airport shuttle and price.

shuttle

room was clean, bed was comfortable, heater worked well, free shuttle to airport

and close to the airport, although i didn't manage to get the free shuttle bus a bus from the airport stops right by the hotel and it only cost $2

acess to public transportation and also have shuttle service

parking was plentiful and there was easy access to both route 202 and us 1, which was very

of the ppl staying there i m sure lived there and they kids be running up and down hall all hours of the nite

good breakfast, clean beds, showers, everything about this place is great.

it had a line through the middle that made the kids not want to pay attention

better breakfast bar

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen set up and acres of storage

microwave, pet friendly, quiet, workout facility, pool was clean.

i got to the room, there was a cockroach crawling on the kitchen counter

really good breakfast buffet, heated indoor pool, good quality small gym and laundry on site

a family of kids running down the hallways

better wifi reception

have been coming to this location since 2004, it s a safe place to stay and your kids can go swimming in the summer

my kids had a blast and can't wait to come back

had ants all over the place i was there for six days i didnt get room service for three days and when i did i didnt even get no

is wonderful n def recommend them they were truly wonderful people made u feel comfortable n the pool was amazing they made sure that we was

breakfast can be improved, just a lot of things in plastic, would be great to have more fresh

breakfast was good, hotel very clean, room clean and smelt fresh, helpful staff.

very clean and the kids enjoyed the breakfast

location, outdoor pool, very new hotel with really nice and big almost apartment like rooms.

breakfast was basic

shuttle driver to the airport was a character, getting everyone woken up early on a cold morning

clean and tidy. large spacious rooms. excellent fitness room / gym.

up with a room with no view and a grand piano under our window which was used as a plaything by kids until late, reception didn't answer phone on the 3 occasions we phoned down to

the hospitality of the shuttle driver he was amazing

loved the gym access, but did not plan on gym

i loved that it has its own kitchen

the breakfast was simple but good

kitchenette, size of room

nice continental breakfast

wonderful - exceptionally pleasant, friendly, welcoming, helpful, knowledgeable, accommodating; kitchenette (stove top, dishes, cookware, big fridge/freezer, sink with new sponge and sample

gym, staff pleasant and helpful

also, it was nice to be able to have a hot breakfast to start our

the gym was nice

was very clean, employees are very friendly and professional and breakfast was great and had great variety

breakfast is always good. the rooms are clean

breakfast hours on friday could have gone to 10 if staffing allows

did i mention the cost of the laundry

breakfast had good choices & the pancake maker was great

mini gym was closed as the equipment was broken

because of the covid 19 situation, breakfast could not be serve.

mething got broken at the kitchen), pool and gym (lots of teenagers running and

the pool and hot tub were amazing and the rooms were very comfortable

i wish that the shuttle ran later and that the water temp fluctuated a lot in the shower

quiet. good value. pretty decor. nice gym and pool. free coffee.

rooms and pool/gym are the beast features about this hotel

the breakfast was yummy and the staff working it is sweet, too

i loved the pool was a little cold but my son loved it!! i also loved breakfast so delicious.

i’m thankful that there was a laundry room that didn’t require quarters, so laundry was easy

having a kitchen to make my kids breakfast

having a kitchen to make my kids breakfast

the pool out couch was so disgusting and i had to sleep on there

breakfast was good and the staff was super friendly and wonderful!

breakfast and parking lot price (should be free)

how clean it was and the breakfast layout

large and quiet rooms, great staff and amazing breakfast.

location is not kid friendly, no nearby restarants / kids fun places.

that the in door pool was cold and the whirl pool wasn’t working either.

the pool was heated my granddaughters loved that and while they were playing in the pool i relaxed in

the pool and jacuzzi

prices of beverages at the bar were $$$ steep

pool and spa were great

even when kids were running the halls they stopped it before i could ask them to

once we got into the room, the front desk called to inform us that several kids' sports teams were staying on our floor (we noticed kids running all over the place) and

stuff, service, swimming pool, relaxing zones, wifi quality, breakfast, shuttle service

noticed kids running all over the place) and

because of pandemic, there were no food or bar sevices open.

bar was closed

location was great, parking area great, hotel was amazing

like smoke - carpet needs to be replaced with laminate flooring throughout hotel - disgusting laundry smell - use detergent that doesn t smell - so gross it was just filthy

parking lot very dark did not fell safe

all breakfast menu

desk staff was very helpful, hotel and room were very clean and the hot breakfast was exceeded our expectation

the room was very nice, the staff was friendly, and the breakfast was excellent

breakfast was not super delicious -

clean and organized. the staff were very helpful. breakfast was amazing

the towels and washcloths were awesome. they were so fluffy and absorbent. great breakfast.

breakfast was simple, yet they have a waffle maker which is always a plus with kids

the carpet within the room (room 125) a roach came from underneath the fridge in one of our room (kids room 127),, the sink in one of our rooms was being held up by wood and was loose, one of the

were up until five am slamming things around screaming waking me and my kids up every half

breakfast definitely needs some work

well stocked room, with comfortable ac and great kitchen facilities

beautiful clean and friendly staff, i’ll definitely be returning hopefully by that time the gym and pool will be open

the rooms having a mini kitchen and extra large refrigerators.

hotel has shuttle bus to take you to the nearby facilities—that’s a plus

hotel was clean, a pool and hot tub, and breakfast was good

small swimming pool. an on-site

restaurant and bar were not open

pool and gym still haven't reopened from pandemic, breakfast very limited

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

restaurant and bar were closed

excellent shuttle to & from airport

most importantly, safety bar must be put in showers

free shuttle to airport

had a bar and dinner, which was perfect for this traveler who ended up with a canceled flight

a bar would be great!

i went to front and saw that she was folding laundry and didn't have the top blanket ready yet

only thing we missed breakfast 5 days out of the 6 days we stay

room was huge and came with a small kitchen

size the kitchen laundry

kitchen and staff willing to give you items to use (plates, pan etc)

pool...location and breakfast

staff and gym

gym devices were modern and new

although the gym was wonderful but one of the devices became unfunctional

two gentlemen at the front desk went above and beyond to help me with a late check out and transportation

pool.. the service.. the staff was so nice

room was clean and breakfast was enjoyed

swiming pool was not open due to the time of the year

need to trim the trees around the pool , they shade it to much

when we requested new towels upon our return (after 5:00 pe were told that the laundry was in the dryer

the ambient lighting, free shuttle service and very comfortable beds.

breakfast, with omelet station, friendly staff, comfortable beds, bar, snack area and excellent shuttle service to airport

was great they have a omelet bar where you can request how you want your omelet made and they make it fresh fro you

appreciated accessible elevators, the gym had multiple types of equipment, the bar was fully stocked and we received two free drinks at

able to assist me with certain room service

went off at 6am - i didn't set the alarm :( also, the coffee was completely empty when i went to breakfast at 8am

the kids enjoyed the pool

loved the fact that it had a kitchen and dishes

breakfast was wonderful

the small yet functional kitchen was perfect for family! the staff was really helpful.

the laundry facility, business center, stove and full size fridge really helped my family needs

laundry facilities and secure parking

the lobby smelled or urine and dirty laundry

the location and the kitchenette

it had a kitchen area and was clean and quiet

so loud that it woke up my son, who i shared the room with, when i went to the gym before he was up

kids running in hall

i loved having the shuttle to take us around and

we particularly liked the shuttle service for dinner

didn t see much son said the gym and the pool looked great!

close to airport, 24 hour shuttle, nearby restaurant. older hotel, but clean and friendly staff.

had looked at all the amenities, and it stated that you all had a laundry room on site

also, the laundry room needed to be cleaned

awesome shuttle to & from airport to hotel and back

laundry facilities.

didn’t get breakfast was sleep.

i could not go swimming because the pool and hot tub was packed

wish breakfast would open at 6am not 7am.

breakfast, staff was helpful, kids got to swim in the pool, room was comfortable and did the job

bathroom was gorgeous my kids didn't wanna leave

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

there are restaurants and a bar within the hotel

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

new hotel with nice rooms, very clean, and a great gym got close to train station in

breakfast could be better, wish could pay with cash also!

the laundry room was well maintained

very comfortable and has laundry facilities

kitchen and price were good.

room was very clean and had a kitchenette. also a very nice laundry room.

was a small little stench coming from the kitchen area like it might have been a dead mice they said it was the garbage disposal ran

our return from our trip we called to get the shuttle

the kitchen is well equipped in my king suite with service for four and good

great service! breakfast was above and beyond. very clean.

delicious breakfast

location room comfort room service

hotel location is perfect, direct walk from terminal b, gym available for some stretching in between 2 long flights

used room service. was quick, food hot, tasted good.

there s a pretty well-stocked shop there, too, and the gym looks big

clean, bed great, ac cold, coffee machine great and late check out

people with kids will bring own gaming system they should be some type of hookup to allow them

great airport location, very clean and quiet. shuttle driver was on time and very helpful

the fitness center was clean and the equipment worked great

time i stay at the aloft the service is superb, from shuttle service to cleaning staff

the whole sheraton complex is convenient to the airport. the shuttle was on time. happy hour.

wished the gym had more equipment, but i made do.

the pool was advertised but not working. our kids became disappointed.

room was great very spacious if you are traveling with kids or someone you need to assist like my visually impaired mother it's dog friendly extremely

staff & the shuttle service to and from the airport was very convenient

shuttle every 20 min to airport

pool was closed due to parents not watching their children

very clean hotel , nice pool .

wifi was horrible and the tv connection was horrible, it has reception problems

we had a little difficulty getting into the wifi

the pool wasn't working hasn't been since 2020,no microwave,not a place for kids n mom

all way from maryland guy allow us early check in and upgrade our room to suite was really nice view of lake enjoyed our one night

staff were nice. affordable and convenient staff did grant us a late check out for free.

great place to stay i come here to see my family’s and room clean morning guy is so kind given late check out my flight was afternoon he allowed us to stay late with no extra money

nice and clean room we enjoy stay they given late check out also

the establishment looks like a sketchy place to stay at first (it looks like a 1990s mcdonald's kids playground color scheme and set up)

location , room and the fully equipped kitchen

the pool was closed.

didn’t get a chance to have breakfast because we got up late

breakfast variety

feel the breakfast could have been better

the pool always clean, the breakfast is good

thing that could be improved would be safety bar in shower

breakfast was wonderful. room was comfortable and very nice.

breakfast bar is great with lots of options, well stocked

factor for picking this hotel was the breakfast included but the breakfast was only a granola bar and cup of fruit

the breakfast café is quick and convenient, but given how many great options west chester has,

breakfast

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

breakfast not included, great location

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

the room service was very quick and breakfast was fine

i think the rooms could use more lighting and the pool area could use a good update.

room service server was very polite and timely

the gym or pool wasn t open. it was overpriced, and it wasn t clean enough

room service was fast

spacious and clean suites, you have the option of using the hilton's next door gym and pool

we stay at a hotel we always make sure that there is a pool because that is a must for my kids

laundry and a pool was available

we vary of choice at breakfast

didnt eat the breakfast.

gym and the pool were tiny breakfast was not available at 7 am when we had to leave

hostess, carol, at the morning breakfast was great

gym is a bit sparse

thanks continental breakfast really was a pleasure also

gym is very small, but it is there

the breakfast was good

kitchenette great

high cost for parking and lack of parking on the street all the little kids hogging the hot

the kitchen area even though i didn’t use it

breakfast tastes good

the outside pool was a huge value for us traveling for summer lacrosse so the girls could enjoy some swim time

there was no indoor pool or hot tub to use

room next to the fitness center and side exit

fitness center is tiny, door doesn’t work. breakfast isn’t that good.

clean rooms, nice breakfast setup, and sincere friendly staff.

the indoor pool temperature was very cold and we were unable to swim due to temperature.

spacious room with complete kitchen

like that kitchen is complete with a set of 4 dishes, bowls, glasses, pots, pans, strainer, dish towel, dish

very basic breakfast

the location of the pool and the outdoor courtyard was ideal