no late check out after flight was delayed!! they literally rush you out!

that same night my kids were enjoying themselves and playing with their electric piano at 9:30pm and someone from the

location it was colorful and looked like something for kids

the establishment looks like a sketchy place to stay at first (it looks like a 1990s mcdonald's kids playground color scheme and set up)

great place to stay i come here to see my family’s and room clean morning guy is so kind given late check out my flight was afternoon he allowed us to stay late with no extra money

food choice was very limited, the taste was poor, room service was a hit or miss, ex: onion soup late one night was good, breakfast was terrible, no

the pool was nice

only 2 machines in the gym worked, you share a pool and gym with the hilton homewood suites

worked well for us visiting our kids and grandkids

st my opinion) and a jacuzzi would have been nice

by that time my kids were already asleep

clean room, good parking, nice staff and the complimentary breakfast.

useful guest laundry facility

laundry and a pool was available

didnt eat the breakfast.

the pool was great

the wings at the bar during happy hour were delicious

ound 5pm), and the tub had not been cleaned

the bar tender and front desk people were exceptional

could have had better breakfast options

spacious rooms with a real kitchen, comfortable living area, including couch and a great bed

breakfast area was so nice, it felt like we were eating in a gourmet coffee shop

it's expensive and the included breakfast was subpar

the free breakfast they serve was one of the best i've had at a hotel and the staff at the breakfast was

no option to take breakfast back to room

kitchenette great

i have kids, i specifically wanted to stay at a hotel with a pool for them

the breakfast was good

the kids enjoyed the living area

the wifi worked perfectly for video calls and streaming

they are pretty strict about early check in

had a really pleasant stay and one thing that stood out was the convenient parking

parking was simple and hassle-free

wifi speed was good enough for my needs

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

didn’t try the food there but the bar area looked nice

the hotel bar closed at 10:30pm

comfortable and clean. nice fitness center.

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

1) they did not offer room service. 2) the breakfast that was offered was awful.

close to the train station, beautiful view from my room, great room service, so kind receptionist ladies

room service food.

no room service

room service was very late in cleaning the room for example we left the room at 12 pm and retunrd

(also a group of kids were “parcor-ing” outside of the hotel and there was banging and a lot of noise from them

friendly staff, great location for visiting kids at temple. roma are big and clean, great wifi.

1 of the 2 rooms were ready for early check in so we all left our luggage and attended an event at the college

i couldn’t do keep with the loud kids in the plaza

adult only hours in the pool were not followed

free early check in

12:40am, the rooftop bar stopped playing cool music and switched to crappy 80's music

location, kids play room, hotel staff

room service food was terrible

staff was nice, quick check in, early check in, location, smell is always nice

also had young kids hanging out in the exercise room misusing the equipment and playing around

came up to march in the mummers parade ,i needed early check in on a brutally cold day and was taken care of,,,i marched , froze , and got back to a

the gym is fantastic for a hotel, big with great lifefitness equipment

superb, but good enough location; rooms are large, bed is comfortable, amenities are decent and early check in was possible given the size of the overall hotel, number of rooms

room service price of food

the breakfast was delicious. location of the hotel was perfect. the view was stunning!

bar and lounge was a zoo at 4:30

services at the spa were amazing

the spa was like heaven on a cloud high above the city

the rooftop pool is just zen with an unbelievable view of the city

we really appreciated the small but fully equipped kitchen—super convenient when traveling with kids

laundry service available on 12the floor

the decor and the fact they offer late check out.

the gym looked great too

time the bar and restaurant closed at 10pm is early but yet again i got in late.

the early check in and the decor and the restaurant downstairs

there's a fun bar in the lobby and the gym had a lot of equipment

gym was clean and well equipped

friendly counter staff who offered me an early check in

hotel bar closed at midnight, but plenty of options nearby.

roof side pool. great staff. wonderful bell hop. paul made us feel so at home. great gym

the pool was amazing. friendly staff. early check-in.

great staff . beautiful swimming pool. so clean.

room was great, employees wonderful and we really enjoyed the pool.

the spa is also spectacular

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for

the salt water pool comfortable bed cherry staff

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching exercises

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

room service for breakfast was fantastic

the bathroom wasn t clean, a bar of soap was left in the bathroom that didn t belong to us.

bar and main reception area have nearly no windows so you can not enjoy the nice sunny days outside

i m not going to lie, i had lower expectations for room service but it was so good that i could only think about ordering again

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and one day they even come and didn t make the room at

kitchen, living room and dining room

the bar looked very cozy and cute, although we didn't go there either

the suites were arranged perfect. kitchen, bath, and room to hang out in.

a bar on the bottom floor is awesome and the bartenders are top notch

i asked for a robe multiple times, but never got it, and there really wasn't too much room service options worth purchasing

location, free laundry, ease of adding nights, customerservice, customer service & lastly customer service

staff location cleanliness radio comfort has a gym and laundry facilities

he was going to call the police on me because my card was declined for the room charge of 50 for late check out

great laundry

they even have a gym and complimentary tea, coffee and water

stayed at sofitel for our first getaway from the kids

however, they gave us a free drink at the bar and then also a complimentary breakfast the next day

large room and delicious breakfast

great location, classy, great gym, great staff.

the size of the room and the gym

the her spa tub, bed was very comfortable

like that the gym was on the same floor; also it was quiet

ordered breakfast the night before and it delivered right on time and was delicious

cool vibe. accommodating and friendly staff. great view. tasty room service.

i think room service should be 24 hours long

comp breakfast

should provide complementary breakfast

our experience at check-in, breakfast, and with the location exceeded our expectations.

excellent staff and very good breakfast.

such a nice property. the breakfast was yummy!

nice gym

i really enjoyed working out in the gym which has an actual bank vault inside

the gym could be better

location. got upgraded. early check in

room/gym

the gym was fantastic

would have been nice if the gym had a hot tub

i enjoyed the gym and the special water

ordered in-room dinner for the kids

i was very comfortable with my kids there

there's a great bar attached to the hotel and the bartenders are excellent

desk staff and bar were excellent - everyone was very friendly, love the dog, too :) drinks at the bar were

speak easy bar next door

speakeasy bar in the hotel was excellent

our room was small but comfortable, the bar downstairs served interesting cocktails, and the concierge was very efficient

we were able to get early check in which was great

+ rooms with kitchen + hourly shuttle + good gym

i appreciated that it had a small bar with food service

the bar prices was to high

i didn't like that me and my party were on two different floors with kids

bar was closed but one was open down the street and the reason was covid19 which did not make

kids weren't with a responsible adult at the pool

the laundry was not open and we desperately needed to do a little washing.

great breakfast, parking, and gym nice

the free complimentary breakfast was great.

the wifi was week. the view wasn t nice

would of preferred room service options for dinner food.

breakfast bar area is gorgeous and the menu chef amazing

the restaurant offers outstanding meals coupled with a lively entertaining bar for their guests

no room service if i had to give something.

everything. staff unbelievable helped us breakfast fantastic

complimentary breakfast could be available a little bit later, especially on the weekend.

free breakfast

breakfast was ok- nothing special

good breakfast

the room was relatively large with extras i wasn’t expecting like a kitchen

the room, microwave, fridge the gym and staff! just great

i loved the 'kitchen' area, and that the left faucet handle is filtered water

rooms are wonderful - filtered water through the tap, little kitchenette area so nice

the gym

amazing views. loved the rooftop pool. was a treat to have a spa too.

lovely hotel in a. excellent location. nice bar and the room was great with tremendous views.

city view ! room service/ breakfast

the party in the lobby bar was very nice with good music, good food and good philadelphia company

staff was very friendly, beautiful hotel and pool

location, historical atmosphere of the building, breakfast buffet, bar.

i stayed with my 2 grown kids and husband and the room was a good size

staff very nice and helpful, nice design room, good bar restaurant

incredibly tasty food in the restaurant/room service

could not get on wifi.

the water was consistently hot, and the breakfast was a highlight, fresh, delicious, and with different options available every day

it was a great stay! breakfast with lots of options, great location and staff was so welcoming!

staff was amazing, super nice, they even let us have an early check in

need to upgrade some of the machines in the gym

location is excellent, rooms were not large, but clean, breakfast was very good and the valet parking made the visit painless

downstairs bar is open until 11pm

free wifi

it s a nice place, the staff were great, and the gym was clean and tidy.

nice bathroom with clean linens, there was also bar in the hotel though we didn't go

the wifi was good

the kitchenette was more than i expected

new clean facility, great staff, convenient laundry facility, good gym, and excellent self-serve coffee

plenty of room. loved the kitchen

the indoor swimming pool is smaller than the one on the picture. the pool is for kids.

early check in was so nice as we had a function to attend and we’re weary from traveling

room service ok

the pool hours did not meet my expectations. no fun for the kids

this hotel because it had a pool and so i could take my kids to the pool

room service experience was awful

pool not set up for kids - only lanes for swimmers doing laps and no place to sit by side of

good gym

would be nice to have adult swim

pool was closed most of the stay so didn't get to experience it

too many screaming kids at the pool

the bar tenders were great

i only wish they'd have noted upon booking that room service, spa, pool and gym were closed

the on site bar is amazing as well

when i decided to take my kids, staff told me it was shutdown for

they accommodated me with complimentary late check out which i was very pleased with

the room was beautiful, the spa and services were wonderful, and the staff was excellent.

stated when i booked that we would be arriving early and would like an early check in if possible

clean great location kevin the bar tender excellent

great room , friendly staff , and nice bar / restuarant area.

rooms were spacious and clean, gym was sizeable and had loads of equipment and the location was very central

the bar closing too early

were allowed early check in

but nicely appointed gym

very close to the market. aloud early check in.

early check in was ok

btw pros : that there were cabs right outside bar in walking distance amazing food market right next door convenience and

the free breakfast was a cool perk

also, fitness equipment was offsite

i went for the breakfast one morning and they had no yogurt, bagels, fruit. disappointed.

fitness room working and no laundry

fitness centre was terrible the bike was broken i had to put the new water bottle in place as it

no breakfast

booked for 3 people room with kitchen and sleeping sofa but for the hotel staff the 3rd person doesn't exist and had to asked for

allowed us to check in early, and gave us a late check out time

staff at the bar and lobby area were very friendly and welcoming

having a gym and pool available was also an advantage

oh and kids friendly as any hi i've been to

as an ihg member we were given a late check out which was really helpful to our travel arrangements the rooms were very spacious and

i appreciated the laundry facilities because we needed to do laundry

the shower had great water pressure and the 7th-floor pool was a great place to relax

out door pool was also a great with it being hot

very clean. wonderful staff. great gym too!

the staff were amazing—from the front desk to the bar and breakfast team, everyone was warm, welcoming, and attentive to our needs

dark, super noisy, and no city view at all (just facing a gym)

stylish location friendly staff was able to have a late check out

lobby and bar area were gorgeous as well

maybe in breakfast, they can put some protein food like egg or sausage. but still it was good

breakfast is simple but good enough

standard breakfast was good, fresh muffins and fruit each day

sevice. complimentary breakfast. 24 hour coffee service-coffee machine is great!

but the continental breakfast suggested carry and enjoy in the room

price point and hot breakfast was great. the front desk staff was great.

the breakfast was phenomenal with so many options

the noise level of the bar or restaurant music was very annoying and it continued until 10:45 pm

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there really was to eat was yogur, granola

complimentary breakfast

for the breakfast they even have a soy milk

there was not a coffee pot in the room nor in the lobby so our only option was waiting for breakfast at 6am or buying coffee at a local shop

the breakfast each morning was a nice extra

breakfast is basic with bagels, bread, cereal, coffee and yogurt

breakfast also included, and plenty of restaurants within walking distance

a washing machine so i did my laundry before leaving (a rack would be helpful) and a well stocked kitchen and was clean and in a great location - i felt safe

the property was immaculate, from the wonderful smelling entryway to the spotless kitchen area

the fixtures and the shower and the kitchen were exceptional

in the kitchen/living room was bright

the breakfast could have been better

location, atmosphere, cleanliness, service for breakfast, staff.

extremely comfortable bed, kitchenette, pull-out sofa, modern bathroom with all the amenities - like a small townhouse - great

breakfast could use a few more items similar to a european breakfast

absolutely beautiful house with so much charm and history! great little breakfast as well.

so accommodating with an early check in and late check out

room has a kitchen and just about everything you could want

so accommodating with an early check in and late check out

everything! stocked kitchen, beautiful garden out our doorstep, highest quality.

space is excellent, having a kitchen is great

the room service is expensive but the food was delicious

they also had a gym with towels and water

wifi in rooms

small gym

room wifi was spotty

i loved the spa tub with jets

wifi shared bath which i was not expecting when the cost of the room for one night was over $160

wifi connection they wrote us password to wifi connection, but it did not work

great location beautiful building and antique furniture excellent wifi very cute cats!

nothing, but due to covid no valet parking or gym.

free wine hour at 5pm, awesome breakfast at red owl, connected, with vouchers

rooftop bar was really beautiful.

for us having to witnesses the confrontation and went above and beyond by offering us credits for room service

so my 3 kids and i use only one bed

the addition of basic kitchen supplies was much appreciated

beautiful and thoughtful kitchen and bar layout.

the kitchen was well-appointed with excellent coffee

was a wonderful room with small kitchen

style, interior design. amenities, well equipped kitchen etc. airy.

was lovely, the food and drinks at the restaurant, the room service for a delicious breakfast in the morning and the view of the lovely green space from

no room service or maid service to speak of

limited dining options and hours for room service. needed to order out after our event.

we were allowed early check-in and really appreciated the late check out time of noon

the gym was new and great

breakfast in the morning was quite the spread

very very friendly staff great breakfast

it includes breakfast which is fresh and plentiful with staff making sure we had everything we needed

cute hotel, great location. room very comfy. breakfast was good!

the staff, especially housekeeping the people who prepared breakfast were so very friendly

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

no access to pool dinner took two hours before we received our food

quiet location, nice neighbourhood, ample parking lots

no free compliment breakfast.

the pool was private and cozy

breakfast was fantastic as well

beds were great; staff was excellent. allowed us early check in

charge for parking. carpets seemed a bit old. fitness center needs an elliptical machine

the breakfast served in the morning was above and beyond, tons of variety

breakfast was okay

free coffee and muffins in the morning, the gym, the spacious room and bathroom, friendly staff

bed was extremely comfortable and the spa tub was also very large

food in the restaurant cost too much so we had to go out to eat or couldn't order room service

gym is useless

loved the fireplace , the spa tub and the window between the bath and bedroom

the gym is snug but in line with the size of the property

needs a locker room for the gym / sauna

really enjoyed the sweet pool & excellent in-house restaurant (which is very popular so get a res)

was a little far from public transportation & the poolside service was a bit hit & miss (tho the bar is close enough to hop to)

also they need a better pool set up

room service poached eggs were like over cooked rubber

break would be a great way to leave pool time for adults that don't want to be around a bunch of kids

the gym is full of great equipment

the staff was amazing

more equipment in the gym perhaps?

shuttles run every couple mins to 2am back and fourth

a kitchen is present, but it lacks the necessary cooking utensils.

the rooms are apartment-like with a large kitchen dining and great room open concept

the shuttle guys went on break and we were stuck at the casino waiting

didn't appreciate the fact they're advertising the kitchen, but they don't provide pots, plates, or pitchers

we weren't there long enough to use the gym, pool, etc

pool, location

was overwhelmed with kids

the spa pool

nice and clean hotel, everything is close by for attractions, kids love the swimming pool.

only one chair. small pool.

the breakfast bar food was fresh and hot

very clean and spacious. the breakfast was good too.

staff was very friendly and helpful. room was very clean. gym was great

bar and grill closed, pool closed

recommend hotel bar and grille for breakfast

with three kids ages 5,3& 1

location and facilities were fantastic. gym was very nice and staff were very friendly

for a lot of people staying there, the management should have covered the restaurant and bar with more help

bar and cafe had friendly staff and food and drinks were excellent

the growing line of people trying to check in then when i reached the counter i asked to check in early ( noon) i paid for early check in but when i got there was told

breakfast? for a 2 star exceeded expectations friendly service. clean rooms

hotel is close to the airport and offers free shuttle service

-i liked the shuttle service from the airport to the hotel

close to the ball parks and casino.

booked a two bedroom suite with a kitchen

loved the fact that it had a kitchen and dishes

comfortable beds. spacious room. well equipped kitchen. great breakfast options.

the small yet functional kitchen was perfect for family! the staff was really helpful.

eve though advertised as so, 2 hour wait to receive pullout bed linens which delayed young kids bedtimes by 2 hours, filthy

gym well equipped lobby nice staff pleasant restaurant adequate

but the bar and grill you have inside the facility is amazing

checking, the pool area was completely empty so the kids got to enjoy themselves, location was close to different food spots, staff was welcoming and

than the pool, one of the cleanest hotels i've stayed in

i arrived at the bar at 1030 on saturday

there are restaurants and a bar within the hotel

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

new hotel with nice rooms, very clean, and a great gym got close to train station in

good breakfast

the hotel, room and shuttle was clean and nice staff.

the only thing that could have been better was the breakfast and the pool was too cold and that was the reason we went

everything was outstanding…the pool, great breakfast, great clean suite.

i was hoping there was an actual heated pool but it was just a regular indoor pool.

food in the sports bar was good

went to the prime rib, sat down at the bar for over 5 minutes to not even be acknowledged

shares a parking lot with baseball stadium and there is no traffic connected to casino with a fantastic restaurant and

room is perfect. gym is perfect.

the room was a good size and the coffee bar was perfect

we went to the ihop next door, and had a late check out, they were cool.

late check out

close proximity to where i needed to be, accommodating for late check out

wawa is right around the corner so i was able to gets snacks for the kids

the whole sheraton complex is convenient to the airport. the shuttle was on time. happy hour.

airport shuttle

people with kids will bring own gaming system they should be some type of hookup to allow them

the light fixtures in the hallways are very stylish and the pool looked pretty fun

one queen bed for kids in the front area and a king size bed in a bedroom

bed soft , love the kitchen and room space it’s so quiet it was a very nice classy hotel

breakfast i did have. but the location was great

we all (2 adults and 3 kids) enjoyed ourselves

close to the philadelphia airport, great, free, shuttle very punctual, really good breakfasts in the restaurant, very spacious two room,

no gym

have towels and the room was very dirty and the whole reason i rented the place was for the bar and the bar was

the gym was out of service

laundry is convenient, rooms are quiet and comfortable

there is a restaurant and bar at the front

the full kitchen and common space was spacious

didn't use the pool or basketball court but i thought that was pretty cool additions for only $100 a

breakfast is also provided

pool could use a good cleaning

breakfast was quite good, including good coffee and fresh fruit

wifi was not free

there was free wifi, a pool, and a fitness center.

close location to the airport and the free shuttle

nothing for kids to do

kids stay free here, so the pool was full from one end to the other with screaming kids not really

wish there was an indoor pool.

could offer free laundry service for long stays

whole experience was great from the helpful staff to the clean room to the shuttle service

the friendly staff and the fact that they provide a to go breakfast

gym consisted of a treadmill, elliptical, cycling machine, and a weights pulley machine, which is

staff and all of the maids and everyone on staff, there were excellent even the driver of the shuttle

also, the laundry room needed to be cleaned

the hotel offers laundry and dryer room and although it works with coins we never got our clothes completely dried

very close to airport 24 hour shuttle bus continental breakfast both included in price.

awesome shuttle to & from airport to hotel and back

alittle pricy for a one night stay ($173) three pillows per bed felt stingy (left us bickering) gym could beef up on some key

the gym is also well equipped

breakfast, gym

great options for the free breakfast!

great breakfast and comfy rooms