pool is very nice

breakfast area was so nice, it felt like we were eating in a gourmet coffee shop

they have a delicious complementary breakfast

spacious rooms with a real kitchen, comfortable living area, including couch and a great bed

expansive common areas, nice breakfast

takeout menu in bar area was good. the service was friendly and quick.

i used the gym facility, equipment was clean and maintained

the wifi kept cutting out, even when i paid the extra money for the paid upgrade for wifi

no reasonably priced parking nearby. room was dated. no wifi in room

however, this time trash and laundry were in the halls when i checked in

food choice was very limited, the taste was poor, room service was a hit or miss, ex: onion soup late one night was good, breakfast was terrible, no

i think the rooms could use more lighting and the pool area could use a good update.

hoping to relax at the pool

st my opinion) and a jacuzzi would have been nice

room service was fast

staff were nice. affordable and convenient staff did grant us a late check out for free.

the establishment looks like a sketchy place to stay at first (it looks like a 1990s mcdonald's kids playground color scheme and set up)

nice and clean room we enjoy stay they given late check out also

my kids and l loved staying here and the location was excellent though we primarily

loved the colors, i passed by it twice because it looked like a kids play house (chucky cheese) the bedspread and curtain were so colorful

laundry and a pool was available

breakfast, good coffee

i liked the continental breakfast! felt like i was on vacation.

hated the laundry area

clean room, good parking, nice staff and the complimentary breakfast.

i couldn’t do keep with the loud kids in the plaza

friendly staff, great location for visiting kids at temple. roma are big and clean, great wifi.

(also a group of kids were “parcor-ing” outside of the hotel and there was banging and a lot of noise from them

1 of the 2 rooms were ready for early check in so we all left our luggage and attended an event at the college

parking was simple and hassle-free

had a really pleasant stay and one thing that stood out was the convenient parking

wifi speed was good enough for my needs

the wifi worked perfectly for video calls and streaming

they are pretty strict about early check in

really enjoy our stay , the rooms are wonderful, loved the kitchen area, we will definitely be back

no breakfast due to covid-19

convenience, great fitness room. good pool.

the breakfast was good

the room came with a whole kitchen with a dishwasher, stove and microwave, and it had a ceiling fan

eve though advertised as so, 2 hour wait to receive pullout bed linens which delayed young kids bedtimes by 2 hours, filthy

the breakfast and they was very helpful

the kids enjoyed the pool

superb customer service, great room, fully stocked kitchen. highly recommend

if i had not been placed in a room directly across the hallway from my kids (501), i would have requested to move

friendly bartender and room service server

no room service

room service food.

wifi was really terrible - it kept shutting down

was big, they did turnover service on time, they checked me in early at no extra charge, and the gym was small but empty so i was able to use it

the common areas are quite nice - a library where you can sit for drinks or just chill, a cool bar and a large vestibule for waiting for quests or simply to rest

we felt safe walking to and from the center, and we had a good lunch at the bar downstairs

the hotel bar closed at 10:30pm

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable bed spacious room efficient service in replacing

didn’t try the food there but the bar area looked nice

room was quiet, clean and comfortable gym and pool was nice staff were friendly and helpful

bar prices were costly too

but the bar and grill you have inside the facility is amazing

the hotel is very clean and modern. i love the pool and hot tub.

their bar area was fun and lively with several wedding parties in and out, but not too crowded

and the bars and restaurants on site is amazing, lloyd the bar tender was amazing and definitely made the

& thoughtfully designed property, great location, very walkable to the town, lovely bar and restaurant spaces including an outdoor space where we listened to a band play

new hotel with nice rooms, very clean, and a great gym got close to train station in

there are restaurants and a bar within the hotel

excellent gym with variety of equipment

rooftop deck bar is awesome

they re are only 2 choices of sandwiches from room service after 12pm

our spa experience was amazing-we were able to enjoy a nice swim in their heated pool after our

we checked in there was old room service dishes and food on the floor right outside of our door

very early check in

rooms are clean and pretty cozy, beds are comfortable, decent gym

very convenient for travelers with kids

thing i didn't like, was it was too many young kids stay their that night

requested early check in through booking

the kitchen and we were charged 200$ for deposit, 45$ to park with no hotel credit, and asked for late check out and got charged $305 when i only paid $--- for the whole night

irish bar under hotel also good and free drink voucher for one night

didnt always get room supplies. had to request extra bnb pillows. no bar stools for counter.

the hotel offers great amenities, including a restaurant, bar, and pool, all of which were well maintained and added to the overall comfort of the stay

kids were able to sleep on the pull out couch and have their own t

spa

our son s bar mitzvah across the street from the hotel

the breakfast was a huge disappointment

the views from the bar and restaurant on the 60th floor are spectacular, and the mirrored panels on the very high

the spa and the pool were super nice

the rooftop pool was really a pleasure. they havea good gym.

great gym and pool, windy so don’t expect to be with a lot of things, but excellent specially for warm

comfortable beds, room service, great location, access to the gym, interior design, hot drinks available in lobby

lovely hotel with plenty of space and a great out door pool which my son loved. great location.

convenient location very clean and comfortable rooms on site gym

the gym and room is quite small.

the room, the staff, the gym and the location

but very clean and modern and they even had a few extras like a coffee shop, vending machine, gym, bar, restaurant that made staying there even better

didn t realize the bar and rooftop would be closed on sunday

friendly counter staff who offered me an early check in

clean, comfortable, and friendly staff. our kids liked it too.

i didn't eat breakfast there

despite the heating, my 2 of my kids had cold air on their throat during the night

i also got asked if i wanted a late check out, 12pm- and i got a knock on my door at 11:32am to be exact to get out, after

lobby was very large and the best western breakfast bar was very good

should provide complementary breakfast

excellent staff and very good breakfast.

our experience at check-in, breakfast, and with the location exceeded our expectations.

comp breakfast

the lady worked at the breakfast restaurant was especially very friendly and nice

my kids and i plan to come more

love the gym

4 person room around 180$ per night staff very friendly, arranged an early check in for us without any advance request

breakfast could have been better.

laundry downstairs

the gym was

room service could have been better

we will be chosing this place for when we come back to the city with our kids

no pool, room service, dining room nothing

loved our rooms and hotel lobby and bar were fantastic.

the staff was helpful and friendly and the complimentary breakfast had eggs which was a nice surprise

good breakfast

breakfast was ok- nothing special

only thing i didn’t like was the breakfast they served a lot of pork products for breakfast everyone doesn’t eat

the hot breakfast does not look or taste very appertising.

room service food quality completely sucked. food was stale and petrified.

had room service for breakfast

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and one day they even come and didn t make the room at

i did not have the breakfast but i did order room service and it was great!

need more options on the late night room service menu

heated pool adjacent to a great gym complete with a reformer and other workout accoutrements for stretching exercises

gym and spa and spool were an amazing way to wind down after a long day

a lovely hotel with large suites, with added bonus of a swimming pool & spa

they have a huge treasure chest for kids to pick out toys when you walk in

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

wifi in breakfast area not available

the restaurant and bar closed early at 11 and would not allow room charges.

thank you tara and management who approved my late check out

clean and spacious rooms, staff were great help and room service was excellent!

room service was a little slow and at times unresponsive

the wifi was efficient enough to do virtual work from the room

location, free laundry, ease of adding nights, customerservice, customer service & lastly customer service

the bed is not very comfortable. the late check out policy is horrible

is a clean, basic hotel in a great location, coffee in the lobby, gym facilities on an upper floor, very nice staff

it would have been awesome if there was room service.

they were very helpful with an early check in

very spacious suite with a full kitchen, couldn't ask for more!

kitchen, living room and dining room

have liked a powder room, access to room service could be more efficient and manager on last day could be less abrupt when speaking to

the amenities needed to minimally make coffee

space is excellent, having a kitchen is great

room has a kitchen and just about everything you could want

so accommodating with an early check in and late check out

so accommodating with an early check in and late check out

everything! stocked kitchen, beautiful garden out our doorstep, highest quality.

traveling with our infant daughter and they provide with the pack and play, little slippers, a kids activity book and kids shampoo and body wash

goid wifi and large bathroom

congierge, valet and our breakfast server. all staff

food and drinks at the bar were delicious

sofa bed was extremely uncomfortable for our kids, it was clearly quite old and worn and the springs could be felt

designed property in a prime location, amazing spa tub in my room, and the staff was just lovely

was wonderful, from the valet, to the front desk, to room service

the rooms are the perfect size, comfortable bed, clean bathroom with amenities, and room service was fantastic

spa room was amazing

only one ice machine located in the gym on the 4th floor.

coffee in the morning is not good. restaurant is fair to below average. bar staff miserable.

the restaurant and bar was very busy on friday night and the bartender was very quick and made drinks on point

wifi service was spotty

no smoking, no working spa, pool, gym, every leisure and service was poor for the price

the bed was insanely comfortable. reception was always nice and helpful. and free wifi.

really big room with all the kitchen amenities.

kids had fun in indoor pool

location across street from reading market, large room, breakfast bar with excellent selection, helpful staff, close to tour buses

large renovated and well maintained rooms, kitchen well equiped

liked the amenities provided the pool and gym

gym was good, and break was good

we had to all go downstairs and then go back up because i couldn’t leave my kids

the kitchen staff goes above and beyond to make sure that diverse eaters (vegetarians) are included

the water was consistently hot, and the breakfast was a highlight, fresh, delicious, and with different options available every day

there was no ice machine , the only plus was the guest laundry room was very nice

even has a guest laundry

kitchenette with cute plates perfect for staycation or date night, comfy bed cute view corner suite

the kitchen was great for our

rooms are wonderful - filtered water through the tap, little kitchenette area so nice

breakfast was very good. nice laundry facility. great location downtown.

we had spa treatments massage and facial

there is no wifi available unless you pay a daily rate

room service, during my 1 week stay at the hotel they only clean the room once, the reason they are

room design was superb and the pool was the highlight for me

the restaurant was closed and room service for breakfast was delivered 45 minutes late

would have been nice if the gym had a hot tub

gym & laundry facilities excellent.

great in room toiletries, very large gym

is amazing, the gym is great, overall i great place

kids running all over the lobby, kids climbing outside tree

it’s was no breakfast

the people that worked their was very kind,especialy the staff in the breakfast

fitness centre was terrible the bike was broken i had to put the new water bottle in place as it

was hoping to use the fitness room but was under renovation from what staff told me

the free breakfast was a cool perk

bed was so soft ( could sleep in it forever), staff were very friendly and allowed for a early check in

the buffet breakfast and gym was a great added accommodation

the gym was in adequate. it felt like you were in a closet working out

gym

wish the bar hours were longer

4 night stay with room serviced only once after multiple call attempts to have service

perfect location, new decoration, good wifi signal in the rooms.

the wifi stunk most of the time, i would rather pay a fee than wait 5 minutes or more for a page to

and no room service

breakfast bar area is gorgeous and the menu chef amazing

speak easy bar next door

we were told about the speakeasy bar but couldn’t get a table for 6 when we tried so sadly couldn’t try it

there's a great bar attached to the hotel and the bartenders are excellent

great bar in the hotel

our room was small but comfortable, the bar downstairs served interesting cocktails, and the concierge was very efficient

we went to the ihop next door, and had a late check out, they were cool.

late check out

close proximity to where i needed to be, accommodating for late check out

one of the robes was missing, no laundry bag even on the second day

eded early check in), to emily at the front desk as they had me listed as milldsllen simone and to

room service came at 4:30pm

ordered room service twice, which is not something we typically do but the prices were excellent and the

no microwave or room service. coffee pot outdated.

gym clean but small

the hotel had a free breakfast that was delicious

very easy to find and the breakfast was hassel free

1 staff on site, need more help to control 25 kids and parents

breakfast was great

the room was beautiful, the spa and services were wonderful, and the staff was excellent.

great room with a lovely view and the gym is amazing

late night experience at the bar excellent service

they weren't allowing late check out and the best thing about a vacation is sleeping in.

the gym, the staff, very clean and safe

small, nice staff, we like the pool, gym and steam roof.

unfortunately it was raining when we stayed so we were unable to use the pool

the gym is snug but in line with the size of the property

was a little far from public transportation & the poolside service was a bit hit & miss (tho the bar is close enough to hop to)

needs a locker room for the gym / sauna

ordered room service for breakfast

great access to amenities in the pool spa area as well

it doesn't have a pool for family. it's a lap pool from the gym next door whose staff is rude.

the gym next door is really a great facility

i have three kids and 2 of three are twins so i understand being a parent and what happens to go with it good or

ice available on floor, high quality hair dryer, comfy bed, a safe, small fridge drawer, and nice gym - everything tastefully provided for the traveler's comfort

the only amenity was the gym

excellent gym

one night the bar was snooze city but the next night another bartender put on some decent music and people

same in the gym

no early check in, led to long waits for assistance at the desk

location, corner room with views, early check in, water in lobby.

for some reason every dumbbell in the gym was gone.

rooms were spacious and clean, gym was sizeable and had loads of equipment and the location was very central

limited services, incl. gym access, very short staffed at bar and reception.

there is a gym on

my kids and there day was putting together a puzzle they bought at the franklin institute

also like the late check out time, i don t feel rushed to leave, i could sleep a little later

excellent location. good choices for breakfast. friendly staff.

laundry available if needed

although the listing mentioned a kitchenette, there wasn’t even a kettle available

great location. amazing facilities - pool, sauna, gym and sun deck.

stove top in kitchen

was great stayed with my family in a double queen suite with kitchenette it was great

didn’t get breakfast there $20 a person was a little to expensive after paying for the room for one night but

but the continental breakfast suggested carry and enjoy in the room

provide simple breakfast

good continental breakfast

breakfast could of been better

the only thing i would highly recommend to improve will be the breakfast

will say the one poor thing was the complementary breakfast due to covid they can not offer much, but all there really was to eat was yogur, granola

the staff was great, good breakfast and the bar and restaurant staff was great

the complimentary breakfast bar offered delicious food and beverages

she was still there when we returned from the show and excitedly asked the kids how it was

clean, quiet room with courteous staff and excellent breakfast.

for the breakfast they even have a soy milk

breakfast is basic with bagels, bread, cereal, coffee and yogurt

great staff! great breakfast! love my small room!

the breakfast each morning was a nice extra

the breakfast and evening snacks/drinks were wonderful

property is affiliated with a casino and when the shuttle returned at 2 am my neighbors brought the party home and made a racket until 7 am

a kitchen is present, but it lacks the necessary cooking utensils.

instead of having to drive to the casino and taking the shuttle

a shuttle runs to the casino frequently, which is nice if you’re into gambling or you want to dine

shuttles run every couple mins to 2am back and fourth

the roof top pool is a very nice addition

good buffet breakfast and a clean and attractive gym with good equiptment

in philadelphia for my daughter to take the bar exam

gym could be a little cleaner

comfortable bed and good wifi

a washing machine so i did my laundry before leaving (a rack would be helpful) and a well stocked kitchen and was clean and in a great location - i felt safe

in the kitchen/living room was bright

the property was immaculate, from the wonderful smelling entryway to the spotless kitchen area

the fixtures and the shower and the kitchen were exceptional

the addition of basic kitchen supplies was much appreciated

kitchen, bar, bathroom are great

a good size, beautiful design and great facilities - kitchen fittings and washing machine & dryer - all meant we could have stayed much longer

was a wonderful room with small kitchen

style, interior design. amenities, well equipped kitchen etc. airy.

bed was super comfy and gym very clean.

i enjoyed the buffet style breakfast n laundry room!also like the laid back n cozy environment!

salt water pool was a true treat, amazing facilities. the whole place was beautiful.

i could have easily purchased things to make in my kitchen, but i preferred the convenience of the full breakfast, so i can’t really complain

the pool could have been a little better taken care off!

location, atmosphere, cleanliness, service for breakfast, staff.

the kitchenette was nice with 2 electric burners, sink with garbage

spa bathrooms with quality toiletries, towels and bed linens

room was great, two floors with a balcony and amazing bathroom with spa jacuzzi tub

didn't have the breakfast because we wanted to try a local restaurant

business center and no place to print out documents, grab n go breakfast could use some

full kitchen in the room

a small one in the bathroom and one in the little kitchen area; however, it would be nice to have one by the television or the bedside

breakfast.

no business center, staff needs to pay better attention to grab n go breakfast item availability

gym under construction, it took a while for shower to get w warm

small problems with room service but these were quickly remedied and the front desk adjusted my bill to compensate for

interior design and spa tub

rooftop bar and restaurants were not open

free wine hour at 5pm, awesome breakfast at red owl, connected, with vouchers

loud kids above the room waiting over an hour for sheets on checkin, holes on sheets and curtains

early check in

hot breakfast was great and really enjoyed the indoor pool.

pool should open earlier. i had little kids with me. they wanted to swim.

fantastic breakfast

shown the comprehensive breakfast menu and thought it would be great for both us adults and the kids

we were allowed early check-in and really appreciated the late check out time of noon

traveled with three kids (3-10) and liked just about everything

ordered room service and my husband did not eat the sandwich

no real room service very limited

the fitness room was small with minimal equipment.

the breakfast served in the morning was above and beyond, tons of variety

breakfast was okay

nice breakfast

breakfast was fantastic as well

the breakfast needs improvement, add some cheese, fruits, vegetables

breakfast was good, loved the

breakfast in the morning was quite the spread

the staff, especially housekeeping the people who prepared breakfast were so very friendly

outstanding breakfast and location

parking is so expensive. and room service did not replace with clean towels.

no room service

loved the fireplace , the spa tub and the window between the bath and bedroom

were short on staff and didn t offer room service this can happen but it was not mentioned when we checked in

we wanted to order room service and since the phone was broken, my boyfriend asked how we would go about ordering &

great location beautiful building and antique furniture excellent wifi very cute cats!

wifi shared bath which i was not expecting when the cost of the room for one night was over $160

i loved the spa tub with jets

wifi connection they wrote us password to wifi connection, but it did not work

kids enjoyed it though

kids enjoyed it though

the bed was very comfortable. the room was very spacious. the gym was very nice and clean.

0pp) for recently defrosted muffins and bagels and runny oatmeal

gym didnt have any wipes to clean off equipment after use

view of the city from both the room as well as the gym

the pool was nice size &

comfortable bed, indoor pool, location & food.

more kids friendly meals.

nice and clean hotel, everything is close by for attractions, kids love the swimming pool.

breakfast attendant was also super pleasant

didn't like sunday morning when i came down to order breakfast 3 of the staff members was just standing there talking about a manager n how it's raining

restaurant and bar were closed--lack of staff

the pool and food

staff was very friendly pool open until 11

it was so perfect until i heard kids banging, and jumping around in the next room over

staff was very nice and helpful room was clean pool area nice

i love this hotel very nice for a get away from reality with no kids.

pool with hot tub

there was a graduation next room i think which was fine but there were a lot of younger kids

i returned from the concert, i ordered a glass of wine from the bar and it was served in a red solo cup

location and facilities were fantastic. gym was very nice and staff were very friendly

room was clean and the adjoining rooms were cool for our kids they had there own view and loved it

the staff was very friendly and the kitchen staff was accommodating to meet our needs

the kitchen closes very early, 10 pm on

high ceilings were a bonus, good breakfast with hot items available, refrigerator and microwave in room, shower had really good

the gym was well equipped with a great view outside

we ordered an app to eat in the bar area and also stayed for breakfast -- i found eating off paper plates to be odd

staff was very friendly and helpful. room was very clean. gym was great

breakfast was fresh and hot and offered a large variety

nice room, pretty good breakfast, comfortable lobby and breakfast space

gym was good and included a scale, which i used to weigh myself and my bags

were on the second floor apparently above the laundry facilities and you could hear and feel the spinning of the washing machines late into the

to philadelphia downtown at affordable price, i would recommend to anyone one more thing, quality breakfast too, i loved

the staff, room and breakfast was delicious and made it an extra bonus

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

that the restaurant bar closed at 9pm as i arrived hungry around that time so therefore could not sit and eat and drink

pool but a lot of staff

modern, nice bar restaurant

the atmosphere the complimentary breakfast was awesome i loved everything about the place

nice employees! good size room! good breakfast and very close to the wells fargo stadium!

their breakfast set up in the morning was also a plus

breakfast? for a 2 star exceeded expectations friendly service. clean rooms

the shuttle bus drivers were very nice

breakfast is very pour, smell of omelet is terrible

loved the full kitchen we had everything we needed in the room

efficient, everything needed, great kitchen, pleasant room with large bathroom

from the living room area, i love everything about my stay, i didn’t get to try the free breakfast because i had to go to work, but next time i will make sure i’m off the next day and

wiped down the kitchen cabinets as they were a bit sticky

spacious room. ok gym. big laundromat. nice staff