they provided a decent breakfast, and some of which you take back to your room to cook

wonderful - exceptionally pleasant, friendly, welcoming, helpful, knowledgeable, accommodating; kitchenette (stove top, dishes, cookware, big fridge/freezer, sink with new sponge and sample

mini kitchen in the room. comfortable beds

the room was spacious and clean, the bed was very, very comfortable, and the kitchenette (with a stovetop and full-size fridge) was awesome

clean, well maintained, full refrigerator and small kitchen area.

clean, hot breakfast, friendly staff.

check-in staff. parking. ample coffee.

gym, pool, wi-fi

of the ppl staying there i m sure lived there and they kids be running up and down hall all hours of the nite

we enjoyed a clean comfortable room and hot breakfast

breakfast

loved the pool

great hotel. very clean and comfortable with a very nice pool and hot tub.

bed was comfortable and breakfast was satisfying.

fresh fruit, staff was welcoming, room available for early check in

the gym could be better with some free weights.

kids that was there was rude and playing on my door and their parents let the kids do whatever they

i am sure it was a very busy morning considering it was a saturday morning with lots of kids in the hotel

i could get away from the kids and enjoy my coffee in peace

location and the hotel was amazing and had a good breakfast

i got to the room, there was a cockroach crawling on the kitchen counter

size and kitchen

amazed at the array of facilities - laundry room, pool etc and the room itself was enormous with full kitchen set up and acres of

did not used the gym or pool for safety reasons, but they look awesome

it was great to also be able to use washer and dryer downstairs in the nice gym

high price for 1 night stay where i had no internet i had no tv there wasn’t a pool for the kids to swim in

full kitchen in every room i've stayed in

social distancing of only 10 people at a time was not practiced in the pool, there were about 20 kids and teens in the pool

cleanliness, excellent customer service, complimentary breakfast..

i was even given the wifi password at front counter with them knowing there was no internet

the gym was in really good shape with lots of variety

my kids loved the indoor pool and the breakfast was great

also liked the breakfast facility and the provided breakfast

this time they had someone making omelettes on demand for breakfast, but i was not able to try them sure, hope they have it again next visit

was amazing at the front desk and the kids said he rocks

i found the breakfast to be an extra bonus i did not expect

convenient location, my kids loved the waffles at breakfast, staff were friendly and helpful.

the breakfast

preferred more warm food options for breakfast

to have afternoon tea and a dining room for breakfast without tv

whipped up my own in the rooms kitchen.

love the kitchenette in this spacious room

breakfast selections were very nice

great staff, great free breakfast and extremely clean.

breakfast was grab and go and no official spread of options, but this is a pandemic and i

the breakfast had a variety of foods to choose from, a good selection

didn t see breakfast

breakfast

good breakfast including diy waffle machine

i asked about a late check out and didnt agree so i hung up

thankfully there was bar soap

the bar closes early

the bar renovations wasn t finished.

room service was really good too

they have a gym, which i use, they have a restaurant with room service, and i asked for a room on the top floor, which i got, which was pretty private and

bed, breakfast, cleanliness, team, everything.

the breakfast was great and the room was clean. bed was perfect.

no bottled water in room or lobby. pool was closed

the room has a kitchen with a medium size refrigerator, a small living area with an extra tv

something on kitchen floor

very limited gym equipment, poor ventilation in the gym room

the hotel has a small gym and pool and a nice outside area

pool was closed

cheaper since the pool/whirlpool wasn't open

great staff, convenient location, pool/spa

hot breakfast was fantastic

breakfast was great, they had so many options, super clean, and everyone was so nice to our three

was a little disappointed with the breakfast

breakfast was good and the inclusion of the paper plates was awesome as it allowed is to grab and

was polite but the person that caused the delays let the guests from that days checkout stay for late check out and made several of us wait hours to get our

nice clean room good bar pleasant staff in bar and hotel

very comfortable, dinner & flaming coffee prepared table side with live music on the bar amazing

a fireplace was burning in the bar lobby/lounge area and the staff were extremely friendly and pleasant to converse with

we even enjoyed room service for the first time in our lives

parking is plenty and very safe in the back of the hotel

breakfast

the breakfast café is quick and convenient, but given how many great options west chester has,

breakfast was expensive so we ate down the street.

booked a room with breakfast including- apparently there is no breakfast served at the hotel and we were misled

need to make visitors aware of the small cafe off the lobby to pick up coffee since breakfast is not offered

gym could be better (but they do have a relationship w/ the nearby ymca such that one can use their

the staff at the hotel, front desk, housekeeping, bar and breakfast were all very friendly and helpful

gym, might be a bit bigger...

thanks continental breakfast really was a pleasure also

great complimentary breakfast including fresh fruit

a big hall with a bar and funky antiques

the spa at the inn looked well-appointed in passing, but i did not have an opportunity to use this

beautiful, historic, comfortable, clean, with friendly staff and a fantastic restaurant and bar on site

we tried to get into the spa but it was booked and we tried to walk to the grounds but there was lawn maintenance going on

the bar stock was also limited as were the mixology skills of the bartender so you may not be able to

lobby served as breakfast buffet, which was not complimentary, bar and lounge

clean room, comfortable mattress, amenities (swimming pool, jacuzzi and gym)

the bar serves wines and a few beers

pool hot tub was open later than 10

liked the late check out

i was happy they served breakfast. most hotels stopped it... very nice

we had kids under the age of 3yrs

clean,quiet,breakfast, laundry and pool

it’s cheap, includes breakfast, microwave/fridge/tv, clean rooms & linens and is located near all the things we need

the breakfast was great and the supermarket nearby was a bonus

breakfast could’ve been better

the pool water was not warm enough for me.

of the staff were very accommodating and friendly, but especially the kitchen staff were very nice, as they were closing up, they offered to make food available and let

love the person who was making breakfast she was really kind to me and my kids and was so helpful

was an oven and iron box in the room, and laundry facility downstairs

the breakfast in an artistic dining room is more enjoyable than the ones in chain hotels

breakfast made fresh with your order

everything, from welcome to breakfast to the super clean room. i will definitely be back!

we said yes and the cottage was wonderful--bedroom, living room, kitchen, dining room, powder room, bathroom, day bed, deck overlooking the backyard and swimming

delicious breakfast in a cozy atmosphere

the price you’re still paying for breakfast and you don’t even get it

kitchen and staff

i love the rooms with the kitchen

clean and kitchen access and great location

breakfast could of been better

always ready to offer suggestions for places to eat, directions, change for the laundry, greeting us in hallways etc

breakfast was wonderful

clean rooms, nice breakfast setup, and sincere friendly staff.

the breakfast was great

omlettes were ok, obviously frozen. but better than most hotel breakfasts.

laundry machine available (staff at the reception even had change for me since i had only bills)

the fitness center was nice. the room was large- roomy

the pool is very nice

we requested towels because they were completely out when we were in the pool, which were never delivered

pool was nice.

always kids in the hot tub not suppose to be rules never

not having to have covid restrictions ,i.e. no open pool

friendly staff. nice rooms. the kids loved the pool. the breakfast was okay.

breakfast buffet could have been better but was acceptable

weekend i was there they had a gathering for a children’s hockey team these kids were carrying on playing hockey in the hallway screaming and yelling the parents were down in

fitness was closed and breakfast grab bag was lackluster.

best hotel!! plenty of room and full kitchen!

kitchen & size of room

the updated furnishings and kitchenette were great

location and free breakfast, plus laundry

was fine, area was quite plenty of room to park because it was a weekend gym was adequate for short

location was convenient, room was spacious. gym had many equipments and not a lot of people.

very uncomfortable to park with kids

hotel suite we booked was perfect for 3 people, the sitting room area also had a small kitchenette if people needed it

washed so i was confused are you getting them or is someone complaining about imaginary pile of laundry and trash…

suite was spacious with mini kitchen.

on bed and bathtub, residue in bathtub, cigarette smell on nonsmoking room area, room service was expensive but just so-so; sheets were

grate hotel, excellent staff. the only below bar is chef in the kitchen. other wise 5 stars.

we had our makeup done at the spa and amber was amazing

room service staff were friendly and accommodating

down the bar and restaurant

there is room service available and a restaurant bar area

great ac & gym . close to town.

there is room service available and a restaurant bar area

there was no room service because of the covid but they gave me to go menus and they brought my food to my room

didn t eat breakfast

great pool. great staff. great breakfast.

outdoor area by the pool was nice to hang out in

had a great visit, our room was very clean and the free breakfast was great

the laundry wasn't available but the desk clerk helped us fine a laundrymat

loved the pool! room had a nice size fridge and the beds were comfortable.

advertising a rooftop bar, lobby bar and a speakeasy basement bar, only one was open the evening we stayed

banging of the gym equipment directly over our bedroom (305) and the noise level from the patio bar was quite noticeable being above the room

roof bar was closed for private parties

the building, size and equipment of the room and the cocktail bar with the jazz band

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

the bar was closed on a friday and sat night. the resturaunt was also not open.

the fitness room was excellent

small bar in lobby area

no complementary breakfast. bar prices were ridiculous!

we appreciate how quickly management were able to shuttle us in as well as making sure we were satisfied

it was plenty to do fitness room free breakfast and coffee wawa next door great location

nice location and convenient to places. staff was courteous. nice breakfast

the lady serving the breakfast was great a d

staff was nice laundry was cheap not 5 stars but comfortable and affordable

was very clean and had a kitchen with amenities

the kitchen staff made it convenient

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

kitchen was fine and stocked well enough for two nights

the staff goes out of their way to address your questions, and you cannot beat the hot breakfast buffet

fitness room available

free hot breakfast, very friendly staff, clean rooms, comfortable beds!

very nice great breakfast

the rooms are spacious and the hot breakfast is fantastic

was a great location to the athletic center/gym

great bar and restaurant, beautiful location

closet hangee bar unusallt high

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

the gym

also they put us in a room below people that had kids running around late at night then early in the morning ( no real rest those two nights

the kitchen was very nice

everything was beautifully stocked from the bathroom to the kitchenette

i love the fitness center and laundry room.

i enjoyed the kitchen and the free laundry facility especially

i enjoyed the onsite breakfast and bar area

great location, easy parking, staff was nice, bed was comfy.

the coffee from room service was very strong and undrinkable

was not open to do room service

was good server was super friendly bar tender was not that friendly tho the hotel front desk was not friendly at all i spoke to this

needed a microwave and bigger fridge and a mini bar lol 50$ charge but i suppose pay 167$ on booking and 50$ for the room i only got a gatorade so

due to covid, not many places provided hot breakfast but hyatt surely didn’t disappoint us

free breakfast was good, and much better than most free hotel breakfasts

i sleep with the tv and kids so i can sleep through just about it all

nice facility, breakfast, laundry facility, ice available on floors, rooms nice,

only thing that was less than exceptional was the breakfast

breakfast was really good and plentiful

suite had no paper towels in the kitchen

good sized suite with nice view of the river. good fitness center.

especially when u have kids with u

golf course view, lovely rear deck

great outdoor bar area.

very nice location. loved the outdoor patio. breakfast bar was very nice

love how the restaurant and spa are located near the hotel.

liked there was a spa on site just didn't get a chance to utilize it

would have liked more variety of channels on the tv and the pool could have been a little cleaner

the complimentary breakfast was varied and tasty

having a kitchen to make my kids breakfast

nice indoor pool

around that has it set up like a apartment with two bedrooms, a living room, dining room, and kitchen in between

i wish i had more time there, the pool looked beautiful

it was very loud at night. the pool is small (but very nice) but was filled with a lot of kids.

it was very loud at night. the pool is small

even when kids were running the halls they stopped it before i could ask them to

t very nice) but was filled with a lot of kids.

restaurant and bar were closed

location and better than expected amenities- outside fire pit, stabucks and breakfast w/ bar and social seating for after event

pool and gym still haven't reopened from pandemic, breakfast very limited

swimming pool water was cold enough to swim

at price point though without covid i'd probably still choose your bistro/bar, pool, workout room etc

the gym was out of service

staff are great! and they have a bar and grill with truly exceptional food!

the called the cop no breakfast no gym harassment

the gym was out of service

i walked to office ( but met office rep near the laundry room) and reported what was wrong

  the pool is amazing and keep very clear and clean

close to all stores we hung out at the bar and the bartender was awesome

not enough outlets or towels, no iron or ironing board or laundry bag

in rooms, more sound proofing, more frequent housecleaning but staff nice, bed comfy & electronix laundry

i wanted to know if they had laundry wanted to know if tgey had laundry, or breakfast

no, but i would suggest to also use the bar to offer some foods at night.

comfy , pool & bar

they allow early check in and late check out

i loved the pool!

very comfy bed, and very friendly staff. the pool was the best hotel pool i have ever been in.

location, gym, breakfast, and the size of room

good room size. friendly staff. gym had everything we needed.

no free continental breakfast was a disappointment as well as no pool or gym. otherwise great.

enjoyed the gym, that's about it, 1100 dollars was not worth the 2 week stay, the room was okay, the staff was

gym was nice, perfect for a few days away

basic breakfast available around 7am

paying pet fee for a service animal

great staff, modern clean and had guest laundry.

no eggs for breakfast!

the laundry wasn't on time, i had left for church saturday morning returned 2pm and my dirty towels was

newer, clean, love the suite concept with a kitchen

there is free parking and a salt water pool

spacious room with complete kitchen

pool water was very cold

like that kitchen is complete with a set of 4 dishes, bowls, glasses, pots, pans, strainer, dish towel, dish

loved the egg and cheese breakfast turnover and yogurt

the cleanliness and the pool. love how they have a laundry room- life saver.

the cleanliness and the pool. love how they have a laundry room- life saver.

even though the hotel was empty with only about four or five cars in the parking lot, i was told that an early check-in would be $35

the only bummer was no indoor pool

very clean. nice indoor pool. good breakfast. clean fitness center.

i really didn’t care for the breakfast. it could’ve been better

the fact that there were laundry facilities and the big screen tv.

delighted with suite room, only way i’m going to book so to have extra space with a couch and kitchen area

the shuttle driver was also extremely pleasant and helpful, i was traveling with 2 young children, 3

fast check in. great breakfast. freindly staff.

the bed and kitchen supplies

gym is accessible though they have notices to guests only, but is a swinging door with no need to

it had a hot breakfast, that my husband enjoyed

i was happy with the breakfast.

the breakfast bar food was fresh and hot

everything. pleasant employees. good breakfast.

breakfast

breakfast was fresh and hot and offered a large variety

the pool but we understand

nice room, friendly staff, good breakfast and pool.

the breakfast is a hot continental breakfast which means microwavable sandwiches

pool was nice and

and granola bars and cereal and milk and juice and coffee but no lids for the cups and also the pool had no

nice room, friendly staff, good breakfast and pool.

gym and pool size

breakfast was good, lots of chooses.

i didn’t like that the pool water was cold. it wasn’t heated.

free breakfast was real good and well serviced

the pool was really cold!

the shuttle service to the game and back is an added plus and the shuttle driver is professional and

the breakfast was great , many choices!

the shuttle drivers andrea was very friendly, great attitude

the breakfast area was really crowded. the area where the food was located didn't seem clean.

friendly helpful staff nice area close to attractions and the breakfast was healthy

the gym was amazing, friendly staff, great made to order breakfast!

desk and they came immediately and moved us to a different room so impressed i also love the breakfast and the made to order eggs happy hour the

gym, pool

location and i loved the free breakfast with the omelet bar

i love the late check out time and how helpful the staff is.

kids running around

pool had hrs on saturday didn't like check in time at 3pm, if u wanted to checkin earlier is a 50$

breakfast is really good. plus having pool a plus with nice workout area. location is great to.

hot breakfast.

helpful staff. nice breakfast. comfortable bed. great location for new castle historic district.

nice gym

there is also an indoor pool advertised on booking (there was no pool) and the gym, also advertised, was not open for use

room was very clean and the location of my room was close to the gym and outdoor patio

cleanliness and gym were great

no care to quiet unruly families in the morning,safety doors did not lock broken laundry,filthy gym, dirty elevator,just

kids killed 2 roaches elevator got stuck with me and my daughter on it water does not get hot at

wanted to do a load of laundry and the washer was out of order

great breakfast and staff was easy going and

clean fresh room. pet friendly. very nice breakfast. laundry and gym. easy access to airport

breakfast was delicious and they provided a lot of options

no breakfast

we had room service and it was greta1

didn't have the breakfast bc they weren't serving breakfast bc of covid 19 vivrus

it didn’t include breakfast and to buy breakfast is expensive ($17

full kitchen

good breakfast too

i liked the loveseat and tv set up in the room. they had a good breakfast with a lot of options.

comfortable room with a fully functional kitchen. breakfast was very good

comfortable kitchen a definite convenience.

good wifi and everything was fine

close to the airport. free parking next to door. good price. nice staff.

room service was terrible, other than replacing new towels, nothing else was done

close to highway, free parking.

ample free parking and great access to major highways, food and attractions

having a sink and counter space for my kids and room to walk around in

first night was good,the second night the people above us kept me up ,kids running back&forth two and three in the morning, adults having a get together laughing loud

the place smelled like marijuana also they had roaches which my kids have never seen one in person

basically not a place you want to stop with your kids at all

out the room that was already paid for was rented out nothing like sharing a king size bed with 4 kids wife and me of course i slept on the chair dropped the ball if you ask

i actually feared for both my safety and my kids safety

the wi-fi signal is very weak to the point i had to purchase a home wi-fi box just so my wife and kids could use the tv and personal electronics

s*** in there and they was up on the prices to no reason roaches and spiders in 30 can't have my kids around

the man in laundry lawrence is the best

drug infested and run down i wouldn’t let a stray dog stay there people live there going drugs kids running around looking for ice and bandages i was too

and i think i felt a couple crawling on me through out the night there was a bunch of little kids riding there scooters and running around the whole place all

easy access to the philadelphia airport with shuttle

the pool was always clean and the surrounding area

good breakfast and comfortable room

good location. late check out option.

airport shuttle

i love the gym

location was good the gym looked to be fantastic and the hotel itself was new bright and cheerful

the bonus was that the hotel has a bar and restaurant onsite so we didn't have to venture out- though there were a number of

like they had on-site bar and food area

there were issues with the gym door but the night manager was helpful in letting me in

next to a historic park celebrating the first colonial settlement of pa

staied for one night,was looking for hotel shuttle to the airport and back

clean smoke outside room great staff and airport shuttle

free airport shuttle

place was clean and comfortable and has a shuttle to and from the airport, perfect for an overnight layover

location & shuttle pick up

the shuttle service was superb

friendly courteous staff, breakfast buffet and the free parking

their receptionist and shuttle driver made that happen at 12:30 am

more breakfast items out early, like fruit.

not particularly care for the bar and pool tables in the middle of the lobby

i ordered drinks from room service and got none of the drinks i ordered

pretty, clean, great breakfast

no indoor pool. that would have been awesome.

no change machine to play pool

the pool was very small, very disappointed!

breakfast had many options, including eggs and sausage, yogurt, fruit, cereals & more

the pool could have been a little warmer but it was still wonderful.

the pool was a little small

indoor pool

great location loved the fully stocked kitchen

breakfast not too many options

some were unnecessary for a short stay but if it was an extended stay the room kitchen and supplies would be great

breakfast was nice start to mornings especially with a toddler

breakfast was not as appealing as we expected

laundry, ice, pool, hot whilpool, gym, restaurant, bar, outdoors tables

restaurant and bar staff exceptional. very acommodating.

the pool and hot tub where very nice and kept at a great temperature

hotel was large. beds were comfortable. lobby and bar nice

the shuttle that took us to the wedding and the location of the hotel to the wedding reception