breakfast can be slightly improved

all staff was friendly and i was given a late check out when i explained my late flight issue

laundry facility

the pool and gym wasn’t open due to covid 19 but that’s understandable

drivers for the shuttle are also wonderful

was very clean and had a kitchen with amenities

the kitchen staff made it convenient

fully stocked, memory foam bed, good tv, and lots of nice touches like charging end table and kitchen

kitchen was fine and stocked well enough for two nights

my room next door was having a party my kids couldn't sleep at all so a waste of time and money.

i liked that they have a gym, laundry room and an area on the 1st floor where you can purchase snacks

i enjoyed the kitchen and the free laundry facility especially

shuttle to the surrounding areas places

hotel shuttle driver did not show up even though i made a reservation the night before

fitness center

good stopover for flights in/out of phl. free airport shuttle. simple hot breakfast included.

in large bags outside of my room and also the hallway did not look good with trash bags and laundry bags up and down the

paying pet fee for a service animal

free airport shuttle

location, ease of parking, restaurant and bar on premises

the gym

closet hangee bar unusallt high

,quiet neighbourhood, very close to the train station, complimentary parking, facilities like gym

drinks at the bar were very good

my child really enjoyed using the pool

that's why i rated the value lower, because there was no access to pool, gym, breakfast (extremely limited)

the harrah casino is about 10 min away if you like to gamble

the laundry facility was convenient and affordable

at the hotel was friendly and welcoming and the pool was not the biggest but it was nice and the kids enjoyed it

the room and pool was very nice

staff, service and breakfast buffet

hotel shuttle was perfect. rooms were large and clean. the staff was very friendly and helpful.

the staff here is absolutely fantastic! everyone from the front desk to the shuttle driver.

amazing free shuttle staffed by great drivers perfect if the airport is your destination in the early

wanted to do a load of laundry and the washer was out of order

great breakfast and staff was easy going and

stay good value diner right next door open 24 hrs coffee was good in lobby airport shuttle was great to and from philadelphia would stay

had to literally go down to laundry to get wash cloths and when i did i encountered a short, brown hair, older white women

are in disarray the elevator broke down twice during my 1 night stay some of the equipment in the gym is non

curved shower rod caused water to soak floor when showering, laundry dryer didn

wifi

floor wifi does not work price is far most expensive for this hotel

good wifi and everything was fine

and i really appreciated the reliable wifi

i like that it was a pool. and gym

sone folks complaining about airport shuttle but since they have a 11 seater van , just one they need to make the drop from and pick up

10 mins from airport. 24 hour 24 seat shuttle. $50 parking for a week.

price, breakfast and the room was great

continental breakfast.

for extra towels and wash cloths and never received them after being told that they were in the laundry and whould be brought to me

laundry left a single dirty towel for the shower and one used washcloth stif from a bodily fluid

drug infested and run down i wouldn’t let a stray dog stay there people live there going drugs kids running around looking for ice and bandages i was too

cars in the parking lot up on jacks, kids yelling, questionable activity,it felt extremely unsafe

no rags or towels, mattress was horrible, cigarette burns on sheets and blankets, tables etc, kids running around in the parking lot, people standing around

the shuttle to the airport was great...

place was clean and comfortable and has a shuttle to and from the airport, perfect for an overnight layover

i've stayed there several times for convenience of shuttle to airport

clean smoke outside room great staff and airport shuttle

is a nice park next door for the kids, the view of the river is spectacular, there is an airport shuttle to take to the airport then from there can catch a train to center city unless you want to

did not have much breakfast as we left at 5:30 for our plane

the breakfast items were fresh and of good quality

i was in town for a wedding and called for three hours straight trying to see if a could get a early check in and the was no one to answer the phone so i had to go to the property

more breakfast items out early, like fruit.

the staff was very friendly and the breakfast was phenomenal

breakfast was a little disapointing, but the staff were excellent and accommodating.

she went above and beyond to help everyone enjoy their breakfast

not having to have covid restrictions ,i.e. no open pool

we stay here often, we like the pool and breakfast

and kids and teens playing football in the hall way hitting doors with the ball and screaming

there is a restaurant and bar at the front

early check in

no gym

staff are great! and they have a bar and grill with truly exceptional food!

have towels and the room was very dirty and the whole reason i rented the place was for the bar and the bar was

very nice location. loved the outdoor patio. breakfast bar was very nice

great outdoor bar area.

liked there was a spa on site just didn't get a chance to utilize it

love how the restaurant and spa are located near the hotel.

rooms were so huge and great view of golf course

garbage in the yard and dirt and water in the stairs and in the laundry place

laundry sucks lobby close to early along with the restaurant

urine in the bath tub the bathroom was filthy and smelly there was rat pooped in the drawers the laundry room was disgusting and smelly they need good staff to clean up the motels better

people were hanging up their laundry on the staircase rail

laundry, mice (i have videos), bad light in room (not bright enough) bad smell of

acess to public transportation and also have shuttle service

free airport shuttle and price.

shuttle drivers were very friendly and helpful

and close to the airport, although i didn't manage to get the free shuttle bus a bus from the airport stops right by the hotel and it only cost $2

close to the airport and the shuttle was punctual

shuttle service was better than expected

the room and gym were great. the staff were polite and helpful.

fitness ,the only thing i despised was they put me on the 11 floor other guest was making they kids so much noise at 2 am and i could not rest not mention the cry of dogs for that kinda money i

is close to the airport and offer free shuttle services

the airport shuttle driver in the morning is a hoot

says the pool is open and heated, but it is closed for the season

i want to go back in the summer and enjoy the pool

everything, from welcome to breakfast to the super clean room. i will definitely be back!

the breakfast in an artistic dining room is more enjoyable than the ones in chain hotels

we enjoyed the pool and noted it felt spa like surrounded by all those beautiful flowers

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

we had room service and it was greta1

if breakfast is free

excellent breakfast, warm pool, quiet and clean rooms, allergy sensitive

no free compliment breakfast.

we couldn t use the pool. the pool was not clean in the hot tub was not available.

paying for parking. the wifi was spotty at times.

i didn't like was that the pool was out of order and that my refrigerator in my room did not work so i had to throw my food

the pool was closed it jadbroken by kids few weeks ago and they are waiting for parts.

the ambient lighting, free shuttle service and very comfortable beds.

the laundry facility, business center, stove and full size fridge really helped my family needs

the lobby smelled or urine and dirty laundry

kitchen was great

probably won't accept that offer again because the laundry was on the 1st floor and there

that it had a full kitchen

friendly staff, very flexible 24 hour shuttle service (we needed to be at the airport at 3

i was so thankful for the friendly staff who granted me an early check in and were more than accommodating to my first time visit there

staff is very friendly and the shuttle to the airport and back was perfect

room is a bit small, so is the gym

the gym was vandalized and made it inconvenient to workout in with my son.

sticky kitchen floor

the kitchen area

while i appreciated the grab and go breakfast, i would have liked a few more choices.

i love the layout, so comfortable, kitchen was awesome.

i went to front and saw that she was folding laundry and didn't have the top blanket ready yet

these items, since the only microwave in the entire hotel to use, is on the 3rd floor in the laundry room

man approached my teenage son in the gym and followed him to the elevator

beautiful and accommodating. nice gym!

we were tired and ordered room service and the food was delivered in 20 minutes, hot and very good

he fetched water bottles for my kids and made suggestions for take out

the gym and the complimentary lyft ride to the airport.

breakfast, gym

raved about the breakfast the gym looked good but only had one mat (which was being used) & one set of 10lb weights (which where

and i enjoy the breakfast

although the gym was wonderful but one of the devices became unfunctional

close to air port, shuttle was very quick very clean room very spacious really liked the hotel

very friendly staff, airport shuttle service, nice and clean and breakfast included

room was clean and breakfast was enjoyed

shuttle was not reliable.

small pool

the breakfast buffet at 9:30 noisy renovation project early in the am washer/dryer were broken in laundry common areas were

excellent service the perfect breakfast and the location is very close to the airport

not have a power wheelchair accessible shuttle to airport, but was able to run chair to airport with wife and luggage to airport and use

staff and all of the maids and everyone on staff, there were excellent even the driver of the shuttle

had looked at all the amenities, and it stated that you all had a laundry room on site

wanted a hotel close to the airport with a reliable shuttle for our early morning flight

pool and fitness center was open even during the pandemic that was a nice plus

the cutlery for the kitchen was greatly appreciated and the space of the overall room

loved the king bedroom set up with couch desk & kitchen with refrigerator

breakfast was good as well

liked the r teas like wonderful breakfast, kids eating free, pool table, ample walking area for our dog

i had to call room service up to clean it again

breakfast and room service were very limited due to the covid19 rules.

i liked the amenities- they offer a breakfast buffet, pool, laundry services and a gym

the entrance from the parking lot was really dirty

needs a better breakfast other than that amazed.

kitchenette in the room was great, with all the supplies we needed

brand new, convenient creature comforts nearby, full kitchen

breakfast not too many options

some were unnecessary for a short stay but if it was an extended stay the room kitchen and supplies would be great

i was told by my niece whom i got the room for. she said the kids loved the heated pool. :)

i was told by my niece whom i got the room for. she said the kids loved the heated pool. :)

next morning when we came back from gym our cards didn't work

perfect if your flying out of philly ! has a shuttle that runs every 20 minutes

close location to the airport and the free shuttle

free shuttle is really handy

great airport location, very clean and quiet. shuttle driver was on time and very helpful

that the pool was close

the shuttle bus driver and the young lady working at the desk recommended seeing the city

people with kids will bring own gaming system they should be some type of hookup to allow them

wished the gym had more equipment, but i made do.

breakfast was good oatmeal took me back

while waiting for the shuttle bus, i noticed a meal delivery person attempting to use the elevator, and the front desk

our suite was the perfect size for us and allowed the kids to be able to run around and enjoyed the sitting area

big rooms; renovated gym

breakfast was quite good, including good coffee and fresh fruit

the breakfast was also appreciated

property is conveniently located near the airport and offers a full kitchen with a refrigerator, stove, dishwasher, plates, utensils, and drinking cups

the pool. my children enjoyed the pool the best.

they need bar stools for the kitchen. there?s no place to sit.

free breakfast always a

the pool but we understand

very clean and spacious. the breakfast was good too.

everything. pleasant employees. good breakfast.

swimming pool was a bit on the small side

not enough towels in the pool room

i really liked the kitchen set up

whipped up my own in the rooms kitchen.

great staff, great free breakfast and extremely clean.

the staff, room, breakfast, location, and hotel amenities are the best

the gym was in really good shape with lots of variety

gold banquet room/hall was spectacular and the new bar that was attached to that banquet hall was very nice

family time with the kids loved the pool and game room

wifi was not as strong and it has been in the past

wish they had the restaurant and pool opened, but it s during covid so we understood

the bar was closed on a friday and sat night. the resturaunt was also not open.

right near (one minute walk from) a whole foods, which is a great plus when traveling with kids

small bar in lobby area

the fitness room was excellent

no complementary breakfast. bar prices were ridiculous!

parking is almost full

great convenient parking clean and efficient rooms and a very friendly staff

parking was super convenient and felt safe

had a really pleasant stay and one thing that stood out was the convenient parking

wifi speed was good enough for my needs

the only thing that was not great was the wifi

breakfast was tremendous

george was especially generous with his time and i thoroughly enjoyed the conversation we had poolside while george was sweeping the pool

is excellent the staff,the pool and the rooms are spacious and bed is sooo

the staff were able to accommodate with my situation for early check in

the breakfast is good

great breakfast selections kept well stocked and clean

kitchenette with refrigerator is great

details, details in the hotel room and loved the gym and breakfast had a great variety that i didn’t expect

the kitchenette area was stocked and very clean

loved the pool

didn’t use the pool or fitness centre but they looked clean and adequate

the pool was closed

not their fault but pool was being redone

also kids playing in gym room and pool area with no parents

i just wish they had an indoor pool.

access from the road to parking lot

was no breakfast, gym was pretty bad, no indoor swimming pool, no regular cleaning facility and no hotel shuttles for

my kids are not old enough to use gym equipment

comfortable beds spacious room hot breakfast. what more could you ask for

pool not open

amazingly delicious breakfast pool laundry room genuinely caring and friendly staff

workers were nice and i didn’t realize they had a pool but i’d definitely use it if i was to stay next time

nice size room friendly staff very clean and the pool was very clean and nice

the room was perfect, and the breakfast was delicious. thank you.

good breakfast including diy waffle machine

was good especially the breakfast

the breakfast had a variety of foods to choose from, a good selection

i asked about a late check out and didnt agree so i hung up

didn’t make breakfast

the bar renovations wasn t finished.

free parking

i wish they offered free breakfast

thankfully there was bar soap

the bar closes early

wonderful - exceptionally pleasant, friendly, welcoming, helpful, knowledgeable, accommodating; kitchenette (stove top, dishes, cookware, big fridge/freezer, sink with new sponge and sample

they provided a decent breakfast, and some of which you take back to your room to cook

breakfast was simple and filling

i loved everything there, good area, kitchen, bathroom, big bed in a room

in terms of the kitchenette, it would have been great to have a bigger knife, as the only one we had was a paring

was polite but the person that caused the delays let the guests from that days checkout stay for late check out and made several of us wait hours to get our

staff members were friendly and helpful. breakfast was delicious.location is ideal.

breakfast was good and the inclusion of the paper plates was awesome as it allowed is to grab and

was a little disappointed with the breakfast

regarding the breakfast service, i would appreciate it if cold meats and fruit were available.

pool was closed

they should put in the website that the pool is close. the gym is open but the pool is closed.

were no towels available at the pool/hot tub and it was closed for a few hours during my stay

very limited gym equipment, poor ventilation in the gym room

we enjoyed the pool.

easy and safe location. pool was great.

comfortable- the rooms were very spacious & stocked with all the kitchen neccessaties

good suite, good beds, nice pool, very good breakfast close to mall and good restaurants

something on kitchen floor

breakfast and socials are fabulous

hotel is close to the airport and offers free shuttle service

breakfast is good, but the hotel was understaffed

location was convenient. the shuttle to and from the airport was a plus.

the airport shuttle was a plus, and the driver was very nice

staff accessibility to casino and citizen bankb

didn’t have breakfast, it was quite

jacuzzi, pool, and fitness center were really nice

pool was under maintenance. i specifically chose the hotel for that for my kids.

convenience, great fitness room. good pool.

very convenient location when visiting my college kids at upenn

they also have a free bevvy machine for flavored sparkling water, which my kids appreciated during a heat wave

nice gym restaurant on location starbucks coffee large rooms location

we all enjoyed the booths with tvs and our kids got a kick out of the jason kelce cut out

the mocha from the lobby bar that was one of the best i've ever had

staff at front desk and at the bar were friendly and excellent service.

it the lady at the front desk tell me they can’t because there is no room available, me and my kids might it blow dry not working inside the toilet and tub nasty the room phone has a juice spill

is clean and comfortable, breakfast is fine, location is good, staffers are friendly

i was happy they served breakfast. most hotels stopped it... very nice

it was very confortable, they give us a room inside near to the pool, very good for the kids

no coffee or cups at breakfast

breakfast could have tasted better overall. ingredients were a little lackluster.

perfect stay. the breakfast bar was pretty complete. the only thing that i missed was yogurt.

did i mention the cost of the laundry

had groups i understand but me and wife wanted to relax i paid 500 ro hear kids screaming 7am till we got and just left for the day we check out well left 9am check out day

the gym could be better with some free weights.

from the room, to location, staff, cleanliness, atmosphere, and fitness was exceptional

the hotel bar closed at 10:30pm

concierge & breakfast restaurant fresh home-made oatmeal everyday at breakfast & buffet omelette bar comfortable bed spacious room efficient service in replacing

didn’t try the food there but the bar area looked nice

comfortable and clean. nice fitness center.

room service was very late in cleaning the room for example we left the room at 12 pm and retunrd

the location, the staff , the coffee and wifi and the beds comfort.

gym

no room service

no complementary wifi, and ridiculous parking cost of $35 a night

casino

informed that all the places to eat are off limits to kids because they would have to cross the casino floor, which is not allowed, in order to get to them

great band at the center bar on friday night

went to the prime rib, sat down at the bar for over 5 minutes to not even be acknowledged

room is perfect. gym is perfect.

gym is small

to have afternoon tea and a dining room for breakfast without tv

loved the breakfast and dining area

only 1 machine was working in the gym

the breakfast

the valet, bellman, front desk, steward, bartender and spa attendant were all professional, engaging, helpful and kind

the gym is my favorite place as well as

gym and spa and spool were an amazing way to wind down after a long day

the spa messed up the facial requested.

weren't very helpful, gym hard to find, limited minibar, bed was not comfortable, room service food was

we were told about the speakeasy bar but couldn’t get a table for 6 when we tried so sadly couldn’t try it

speakeasy bar in the hotel was excellent

great having a full bar on site that was loads of

there's a great bar attached to the hotel and the bartenders are excellent

our room was small but comfortable, the bar downstairs served interesting cocktails, and the concierge was very efficient

also, the convenience of having the bar and restaurant incorporated into the hotel and brand is great

get it that the kitchen is fully equipped but with no food

location! rooms. bar and restaurant in lobby, but not needed.

have liked a powder room, access to room service could be more efficient and manager on last day could be less abrupt when speaking to

the bar looked very cozy and cute, although we didn't go there either

the hotel had self laundry room the lobby is very nice staff are very friendly and helpfull, especially stephen

walking distance to great restaurants, mcdonalds is even around the corner for the kids

also has coin-operated laundry room

everything - location, amenities, clean, gym, water pressure and temperature, heater, kind

great in room toiletries, very large gym

there's a fun bar in the lobby and the gym had a lot of equipment

the room, the staff, the gym and the location

rooftop bar with great food. staff really nice and helpful.

hotel bar and restaurants are delicious

friendly counter staff who offered me an early check in

we got coffee in the evening and at breakfast

the spa and the pool were super nice

all the dining facilities at the comcast center are excellent for breakfast, lunch, dinner, or room service

top draw large crowds on friday and saturday nights leading to lines for the elevators and the bar being completely full

breakfast was superb!

- clean - strong wifi - great communication with staff - superb location close to everything - early check in at sign

room service had to be requested daily. if not, it was performed every 4-5 days.

large room with great view - clean - strong wifi - great communication with staff - superb location close to everything - early check in at

there was an event on in the bar the evening we arrived and we could not order snacks to eat in the bar, the second evening the

there isn't a mini bar in the room, however you can get things in the lobby and there is a big selection

gym- good bed- huge and very comfortable rooms- huge room, very

room was not very clean and we were told there would be a pull out sofa for the kids, but the room did not have a sofa at all so we slept three to a bed and one in a

great location, classy, great gym, great staff.

rt of the reason we booked this hotel), and we weren't able to feet into our

stayed at sofitel for our first getaway from the kids

room service

everything... the spa tub was great!!!

booked the king room with the spa bath and it didn’t disappoint what so ever

bar and room amenities were very expensive

spa room was one of the best i have ever stayed at

they had a swimming pool, a laundry room, and a gym

franklin at the art bar was very nice and fun to talk to

the bar,rhe pool …everything is perfect

room was great, employees wonderful and we really enjoyed the pool.

advertise a laundry facility but only have one washer and dryer for the whole building and never have quarters

am) which gives you plenty of time in the morning, nice selection of

good quality mattress, bathroom was very clean, good wifi, easy to check in and out.

is a clean, basic hotel in a great location, coffee in the lobby, gym facilities on an upper floor, very nice staff

so convient, we were on a 2 week vacation around the wast coast and was going to try to find a laundry mate but they solved that for us

goog wifi, coffee machine on lobby, refill water machine on every floor.

all of the staff we dealt with from valet to front desk to bar tenders were super friendly

i m not going to lie, i had lower expectations for room service but it was so good that i could only think about ordering again

we were asked to schedule an fixed time at check in for everyday room service but they never kept the time and one day they even come and didn t make the room at

i loved the amenities, including a bar in the lobby and the location to everything

the bar was good and the drinks were fresh

great location beautiful building and antique furniture excellent wifi very cute cats!

i loved the spa tub with jets

wifi connection they wrote us password to wifi connection, but it did not work

wifi shared bath which i was not expecting when the cost of the room for one night was over $160

i enjoyed the quietness and cleanliness. i also like the gym and pool.

staff at the bar and lobby area were very friendly and welcoming

we were still asleep, we had a late night at a concert the night before and check out wasn't until 11am so i'm not sure why they

booked for 3 people room with kitchen and sleeping sofa but for the hotel staff the 3rd person doesn't exist and had to asked for

great location. amazing facilities - pool, sauna, gym and sun deck.

it doesn't have a pool for family. it's a lap pool from the gym next door whose staff is rude.

the gym and rooftop bar

location service cleanliness fitness center lap pool

gave you lists of restaurants, had a starbucks inside, had the most beautiful gym i've ever seen, the list goes on

ordered room service from the restaurant 19 and my food was cold, then it took forever to get two hot

spa was amazing

room service and everything about the hotel

we checked in there was old room service dishes and food on the floor right outside of our door

room service breakfast choices. good room size and view from room.

pool in spa area allows kids

big spacious rooms with a great view and allowed an early check in with no hassle.

clean great location kevin the bar tender excellent

rooms were spacious and clean, gym was sizeable and had loads of equipment and the location was very central

no early check in, led to long waits for assistance at the desk

great bar area too