no free wifi. no airport shuttle

makes no sense not to have free wifi in all the bedrooms nowadays

the facilities are a little dated. wifi did not work very well.

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

the half night listening of crying kids, could be better insulated

charges for the wifi in the room why mentioned on teh website that wifi is everywhere

airport shuttle service

thought i had free wifi, but they said no and charged me 6 per day

ter registering the day before) to terminal 4

wifi charging easy to access

free shuttle from madrid airport. size of the room. good restaurant. extremely clean and comfy.

airport shuttle, pool, apartment with a lot of space.

shuttle was immediately available both ways

shuttle service is amazing

airport shuttle, pool, apartment with a lot of space.

we had a room with two double beds and we travelled with our two girls but during the night the kids kept falling from the beds, it was i thing like two single beds (90x130cm)

ambience, staffs, breakfast, rooms, wifi

room is good size for travelling with two kids

the room had a mini bar with choices you could purchase but also a few free items including water, which was

close to airport. great shuttle service. excellent breakfast in restaurant.

friendly staff, special thank you to victor for his help, great meal and bar at night and at breakfast time, good value parking price while we go away, rang taxi for the

is an excellent hotel and a perfect place to stay if traveling from madrid barajas airport

clean, staff good and a decent bar at good pricing.

affordable parking with an ev charger included, tasty breakfast, and a 24/7 available coffee corner — everything was

stacked mini bar and free pen or two would have been nice but could not fault the hotel

it has a gym that is open 24/7 and you can grab a coffee at the reception during check in check out while

it has also a small nice gym that i enjoyed using and the staff was super nice

i was also able to use the gym

gym needs some free weights, bench for weights (get a bench that can be made into incline, seat w/

rooms (with a decent gym), very close to barajas and easy to move from the hotel to madrid centro via public

great new and clean hotel with excellent breakfast.

staff were friendly, rooms good, gym and pool available, close to airport .

express breakfast at 5am was not as the reception said

near to the airport, nice bedroom and gym

ease of access to airport and convenience of on site bar and restaurant

breakfast wasn’t that great, very basic and stale pastries

good breakfast

the staff at reception were very friendly, and a special mention goes to mari cruz from the breakfast section for her exceptional service

fantastic continental breakfast with plenty of choice for just 8 euros

availability for early check in

it was reasonably cheap, clean, and big rooms.. wifi is good..

weak wifi

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

there was no wifi

wifi was always in service, but at speeds difficult for many online tasks

shuttle ran until 2 am

it includes free use of gym, spa and swimming pool

the lobby and the lobby bar were very welcoming

i liked the morning breakfast

very comfortable, the room spacious and exceptionally clean; complementary check out to 2 pm , wifi excellent throughout the venue free

free late check out

laundry service seemed to be priced to discourage its use

swimming pool with kids is a must in this hotel, specially during summer time.

swimming pool is nice and useful during the summer

we had a meal in the local bar which we would highly recommend

the location is in a logistics area and the gym class uld be better equiped

very pleasant, helpful staff staff. lovely clean modern room. free wifi. free airport shuttle.

the wifi was poor and the room service didn't offer vairous options to choose from the menu.

unfortunately gym was closed due to the pandemic but that's not the hotels fault.

convenience of location to airport. swimming pool, decent meal.

gave us an early check in after a very early flight

p) but speed is good

spa is very small, can be updated but it was ok

me and partner was pleased to stay at the hotel .nothing not to like !!! like gym too pool good

facilities, comfort of furniture, and lack of room service and other services.

airport shuttle

the spa was a good value

great room, awesome breakfast, friendly staff with parking !!! would highly recommend !!!

the kids absolutely loved the pool and had such a fun time

shuttle service to airport was excellent. the kids liked bunkbeds.

the hotel s atmosphere in general. very modern. nice bar and restaurant. staff is superb!

gym was very good

ice machine was not working on my floor took a while for room service to answer my call

very helpful staff, early check in was facilitated and any request helped with

king room and genuine king size bed offered great breakfast and good gym

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

the airport shuttle and the pool made me book it and it did not disappoint, great overnight hotel if you are flying

); offers a good breakfast buffet daily, spa services and has a seasonal pool

the rooms were large, the ac was fantastic, the pool was lovely, the staff was helpful

small shower. not an option traveling with kids

friendly unhelpful staff gym. morning shuttle

too high cost of a pet fee

and staff in the pub/restaurant on the right was very confusing with the information about room service

had two twin rooms connected as we were traveling with 2 small kids

comfy beds , near the airport, nice gym!

gym was good too

i can also see why they only show one picture of the gym, it's very sad

early check in wifi ok staff friendly

gym very poor - most of the equipment defective

went to gym , the machines are not fuctioning well like the treadmill

breakfast

location, room service, breakfast

bathroom shower was too slippery and j was traveling with elders and kids

wifi was very good

really enjoyed every moment through the day, breakfast, cups of coffee, a little gym work & the room was totally great

room service is fast, reasonably priced, and delicious

pool was great for the kids

access to the atrium for dinner or for us to relax in since the pool was closed

the shuttle pick up to hotel was great

is a bar / restaurant in the hotel, but no kettle and tea and coffee making facilities in the rooms

pool, gym, restaurant

to a coffee bar and not having to pay for water would have been nice in between meals and throughout the day

would have liked that the sauna was working and the pool area to be available as this year the weather was quite nice for november

, and fitness room, open 24 hours, were much appreciated as we had to arrive late and leave early

no pool, unclear when and where shuttle could pick you up when going from airport to hotel.

very small pool

convenient to the airport, free shuttle, excellent breakfast

the breakfast was excellent

the attendant at the front desk was very helpful. also the breakfast was ideal.

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the double bed

came very early because of a change in my scheduled flights at these times of coronavirus

they help me with early check in

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

the laundry mat was near by

the attached bar area was very cool and they had a good beer selection

laundry service provided and the breakfast options were not that great

very clean and modern. great washroom. they allowed an early check in.

room service pizza was appallingly bad and

pool and bar opening hours wasn t till 11.

great proximity and shuttle to the airport

a convenient 10 minute walk to barajas metro station

sadly the swimming pool was not open yet.

early check in was ideal

clean, airport shuttle, price and nice location

airport shuttle works a treat

close to the airport. free shuttle service 24 hours.

free airport shuttle, confy beds and pillows. perfect for a one-two night stands.

free airport shuttle service

no restaurant or bar at the hotel but many bars, cafes etc

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

also bar madrid a block from the hotel had great latte we went a couple times a day

nice personel, early check in and made our stay as confortable as possible with our little

early check in time

nice pool bar at the corner 4

great location in a cute town- close to restaurants and the bar next door is

ordered room service which was tasty

there is no actual separation between parent bed and kids

perfect for kids

great with kids, our room had a bunk bed that the kids loved and even had frozen and ice age themed walls for

i appreciated the free drinks in the mini bar too

a bar fridge would be a plus.

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

no bar or restaurant but facilities nearby

looks old fashioned - no bar - average breakfast and cleanness

no bar or restaurant

is very close to the metro station and after 20 min you are in the center of madrid breakfast bed gym

swimming pool was closed

your charges at your swimming pool bar were different every time u went for the same order

wifi worked seamlessly

the restaurant and bar of the hotel was closed

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco that is next/link to the hotel , pls check and ask to have quiet

rooftop pool friendly staff. free shuttle bus mon to friday

close to airport ,free shuttle pick up drop off , walking distance to imfera.

a little tough to find eating options in area. no shuttle due to covid.

hotel is very close to both bus and metro station and also provides airport shuttle

they offer a free shuttle to the airport

the breakfast menu was very good and appetising. and a great choice of food

nice stuff nice garden good for kids nice pool

though very basic).

it s very close to the airport and the shuttle was wonderful for us

wifi did not work in our room . only in the reception

no problem with wifi

the pet fee was reasonable

there was no salad bar at the breakfast buffet but i noticed this at many hotels in madrid so i assume it's just a

with attentive well mannered and english speaking totally helpful front desk the little gym is an absolute plus it's gonna be our new favorite spot in the

good room service

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

a nice hotel, had everything you could expect in a hotel room (ie extra pillows, laundry service ect)

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

loved the rooftop pool, and the chocolates on the pillow

they were more than happy to offer me a late check out at no extra cost

we used the rooftop pool which is small but adequate for a cool off

the rooftop pool was a 10000/10 we had lots of fun, it was great and enjoyable

if the pool was open then it would have been even better

comfy bed, big window (no view expected) nice reception: very kind and helpful, nice bar tenders, always ready to give you a cup

staff was nice and helped for early check in at extra cost.

location, fantastic staff, lovely breakfast

they have a very nice bar and you were very easy connected to the metro net

breakfast was abundant and delicious

breakfast was included and was a good choice of food

bed comfprtable, selection at breakfast superb, shower and facilities excellent

draft beer available in the bar despite the pump, bar staffed by receptionist, no snacks or food except a vending machine

the reception staff bar staff and breakfast staff were all helpful cheerful and friendly

free breakfast, the bedroom was good and clean

the hotel is great for us 2 adults and 2 kids

also the breakfast was really good

we were 2 adults and two kids and they treated us wonderfully

outside pool could be slippery

we especially liked the pool bar man

unfortunately had no chance to enjoy breakfast due of early flight, but it looked quite impressive good

the hotel is close to all the important places, the parking of the hotel is amazing, the breakfast is very good and of course the natural orange juice that is squeezed in front of you at

hotel with great facilities, large parking ,very nice breakfast options, a 5 minutes walk from the subway , it had an uber kiosk in the lobby to order

breakfast was very good as expected, and for us the best part is that nobody minded that our baby

the breakfast was fresh and a good variety

swimming pool is ok and i was happy to use it

booked because of the pool availability advertised till 30 sept but when we arrived pool had been closed prematurely

weather was still very warm and the pool was closed

no swimming pool, no working wifi, room cleaning is not performed daily.

pool was not in use

instead, he just found a way to let us do a late check out for another 2 hours which we really appreciate

room was cosy, comfortable, clean. breakfast was just good enough. staff was kind.

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

all good, simple breakfast for 10€, rooms are big, modern, clean and safe

and helpful staff, great breakfast, perfectly adequate rooms and very clean and new, great

good breakfast, well located...

didn t tell us prior to our arrival that they don t have the wellness and spa centre anymore and it was the main reasons we chose this stay

th complimentary shuttle bus)

spa is open for 16 years and older. also in the weekend the fitness is open at 10.00.

early check in and very helpful staff with arranging airport transportation

room service excellent

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

rooms were huge and had a little kitchen area which was very convenient while traveling with kids

the pool was a good size for kids to splash in

breakfast was quite expensive at 9 euro per person

we kind of expected the the swimming pool to be small and it is

with tiny beds, uncomfortable mattresses which causes back pain for me, we were with two small kids and they just put two towels instead of four

breakfast is served in a cafeteria nearby, for hungry lithuanian is very limited: glass of orange

the staff was extremely nice and welcoming and even let us do an early check in

it was a bonus to get free breakfast, we did not expect it, choice could have been better

free breakfast every morning helped us get off to a great start everyday

breakfast was great, the room was spacious and relaxing, and the bathroom was huge

breakfast is really exceptionnal, with unlimited access to fresh orange juice, first time ever we

small but useful gym

was really grateful for my super early check in at 730am

gym, location, room cleanliness, modern decor and tv and good tasty breakfast value for money.

service team was absolutely helpful and nice, room was clean and breakfast excellent

they took my health seriously by been careful with my breakfast

the front desk people are always so nice. good breakfast. comfy beds.

for example, the manager of the hotel goes to every table for breakfast and talks to clients – asking them if everything is ok, is there anything to help with

i loved the breakfast and the employees' attitudes. customer service 100%

were really welcoming and helpful, room and public spaces were very clean, gym was good to use and breakfast was really nice

good breakfast, spacy room, nice restaurant

nice breakfast!

the only issue i had was with the wifi

variety of breakfast

hotel has been really stylishly done, lovely decor, very comfortable room, stylish bar and restaurant

bar staff wasn’t friendly

convenience for the airport and the facilities were excellent: reception area is lively with a bar and a restaurant and is very welcoming

did not have breakfast

bar service was exceedingly slow - but let’s face it no one is going anywhere

having additionally payed mini bar doesn't count

i couldn't wait for it or at the bar where there was a queue

the parking is free and the staff are very helpful and friendly

free secure parking, nice rooms, comfortable bed and good fast wifi

ideal location just off m50 bar & restaurant staff really friendly.

does not say the kitchen area is shared with other guests

kitchen with coffee, room with iron and washing machine

the common kitchenette area was super well-stocked and had a mini-fridge, which came very in handy

the property has several rooms available and a shared kitchen and laundry room

gorgeous. clean. shared kitchen always clean and replenished

tomas , in the bar area, is such a neat young man

tomas is the bar a wonderful intoxicologist and person

not many vegetarian options for room service

the view from the terrace was of a large ditch & to order in room service one had to give credit card details on an insecure wifi network

included a shuttle to the airport which is perfect for short stays

we're 2 adults and 3 big kids, ordered quadra room with bathroom

oradically).

wifi could be better in rooms more distant from the lobby.

wifi was great. airport shuttle

wifi wasn't very dependable, it got cut off very often

airport shuttle bus seduces also provided making transport cheap and easier

the pool was also freezing cold, making it unbearable to swim

i was also impressed by the laundry service via wewash app

most things were good. location. staff. airport shuttle service, room.

fabulous swimming pool

- requesting a taxi by hotel staff went fine - breakfast is fine, the coffee is nice

good spanish breakfast

to get to and from madrid, didn't like that we had to pay 8€ extra a day per person for a breakfast meal, wifi was not available,

breakfast, staff (carlos), food available throughout the day (included in price), gym

the breakfast, including made to order omelets, was wonderful

clean and modern rooms + very eco oriented hotel + nice gym + 24/7 fresh corner (i’ve never seen something as good as fresh corner before, great

foodservice and breakfast were amazing

the gym is small but the equipment is quite new

wifi was excruciatingly slow

it doesn't really have anything close by so i ordered room service - which wasn't great either

i had the wifi password for free

the bar is closer in the weekend.

could not get room service.

people working at the bar and restaurant, they were staring at us like stupids

the only downside was the bar was being refurbished

is a small hotel in a quiet residential area of madrid with attached bar and restaurant

i liked the coffee bar and restaurant

no tea/coffee available in room, & a fridge

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

clean and large room. small gym.

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

service at the bar was excellent and the bed was very comfortable.

wifi connection is also powerful

great price. great location. friendly staff. everything we needed. and a great breakfast.

early check in.

breakfast was pretty good. easy to get by metro everywhere.

wifi was fine

room service or restaurant in the evening

wifi is so slow

wifi is very bad

terrible wifi

staff very friendly at reception and bar

very helpful staffs..early check in facility

small pool full of kids, bad communication/attention with room service

family room on the 6th floor is uncomfortable for 4 (it is also a punishment for kids to sleep on the extra

there was a great working location in the lobby with very good wifi

was very tasty, i loved the gym and all the facilities there, and the fact it was most of the time empty in the morning

no room service at 3am.

the pool was nice

lovely breakfast

staff was very friendly and they have helped me to do a late check in as well as late check out

excellent breakfast - great choice and variety

swimming pool was lovely

we didn't try the pool but it seemed very nice and the small gym is just perfect for a short training during your stay

lady at the bar in the morning was so friendly

we didn't try the pool but it seemed very nice and the small gym is just perfect for a short training during your

rooms were neat and clean with room service daily

the room service is expensive like even if you request you a roll of tissue for the bathroom they will

hotel was in a fantastic location, right by the tube station, the buffet breakfast was good value, we bought 2 pillows as they were so comfy (and squashed them into our

prices in the small bar area for coffee/soft drinks/alcohol very good value

good to have a small bar with snacks as well as the

they were also very happy with the breakfast here too

the breakfast also offered variety and was cheap

a cheap room for a short stay, you're free to use the kitchen as you want with utensils, cooking pots, oven, microwave,

sink was unusable as it was about 15x20cm, so we had to brush out teeth and wash out faces at the kitchen sink

incomplete kitchen equipment (kettle)

the location was not too far from the metro station and some restaurants. the kitchen is good.

we liked the cleanliness, furnished kitchen and the reasonable price.

swimming pool is not accessible - for safety reasons the swimming pool is temporary closed because the

rooms had poor lighting wifi rubbish and some plug sockets didn t work

room service is fairly priced and i recommend the pizza for a filling meal before venturing out

room service was slow and delivery of requested items were slow

4-stars hotel, ideal breakfast, huge bed, convenient room space and swimming pool

labyrinthic layout. gym is very incomplete. a little further from the city centre.

the hotel also offers a solarium on the seventh floor, a laundry room on the sixth, and a gym in the basement, which are all nice added amenities

gym exist

for money and modern hotel, good quality of breakfast, very convenient location, well-working wifi, professional and helpful staff

staff the very useful map that reception gave us its location, the lovely room service people

the gym is small but sufficient

wifi was fast

staff were happy to help out on several occasions we were able to get an early check in a restaurant and cafe on site the location was near some boutique shops and