was unable to access the laundry room with my key

i had to switch rooms bc my first room was directly above the laundry room

the kids loved the pool

breakfast selection was amazing

staff was very courteous and professional. rooms were nice and clean. good wifi.

was no kitchen aid with a mini fridge you could not use full of items

we had to order room service for a pot of coffee

this hotel is pet friendly

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

bar drinks were delicious

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

the kitchen was very useful

loved the full kitchen with anything needed to cook, even though we weren t staying in the room for that

breakfast food was oustanding as were the employees whho manage that area

new build and a great breakfast

great location and kids enjoyed indoor pool.

stairs, hallways, gym

way too many unsupervised kids running crazy in the hotel

i took my daughter to swim but there were like 25 screaming kids (kids old enough to know better) and hair

the room was nice, the gym was updated and the location was the downtown.

i came to the thinking that pool was open so had to disappoint my kids

i came to the thinking that pool was open so had to disappoint my kids

we hhad dogs and the kitchen staff took great

kids playing football in hallway doors slamming

were able to ask for late check out without incurring a fee.

also nice that you provide complimentary guest laundry services and an awesome omelet as well

i loved the complementary drinks and snacks in the bar and the breakfast buffet was amazing and wonderful

room phone didn't work for calling room service

is pet friendly as of april 1, 2022

loved the building and room service.

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

the breakfast too very simple.

room stunk of pet - possibly urine and definitely old and musty

plus free parking was great

the open gym, and the bathrooms were clean, overall good rooms

breakfast option

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in

but the kids had to problem with any of it

it was a 4 minute drive from the hotel to the casino

lovely, the rooms were big, clean & beautiful, the entrance and out back were fun and gave the kids great play

staff was great to accommodate my kids to get to use the pool.

also, the breakfast was outstanding

breakfast options are lacking due to covid. guests didn't follow social distancing on elevators.

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do

the rim of the pool needs a good cleaning.

the room didn t have trash bags in the cans or extra bags for dirty laundry.

i did t like the upper bar was closed. was confused how breakfast worked.

the gym was great, everything was clean

not have breakfast at the hotel

location and breakfast!

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

the breakfast bar was awesome

ample parking

free breakfast was delicious

we were across from the laundry and right next door to the exercise room

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and

breakfast was not good enough, no bread/toast served. only bagels

the wifi did not work

the breakfast staff is a little unfriendly

laundry room is small, only one washer and dryer.

the roof top bar has an amazing view as well

kitchen wasn t equipped very well and have to valet park for $33 a night- not overly close to a

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

the phelps bar was closed!

covid has the restaurant and bar closed, so we improvised with byob and ordered takeout.

wifi should be included, and the valet is pricey.

room service was fast and efficient and staff was

bar service especially slow

paid wifi, busy valet line.

had to ask for house keeping no laundry facilities

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

room service

the pool was open later, we would have used it more, which was a pretty big bummer for my kids

egg white omlet terrific room service staff was very accomodating.

no room service

everything including the kids and i experience was wonderful!!!

no food my kids would of wanted

bar area very nice

front desk and room service was very polite and attentive

kids enjoyed the pool area

hotel is marked as pets allowed

100.00 dollar pet fee and all the taxes on the room

there was no laundry bag

we did get a fan from laundry

no swimming pool as was also expected

street noise, half mirror in bathroom, no room service

the fireplace is not operable

expected the hotel to have laundry service

and big kids

but they gave us a couple drink coupons and we just sat at the bar until they could

entrance to the rooftop bar is outside...

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

great value for the location. continental breakfast was very nice!

only thing i did not like was that we missed the breakfast

also couldn't get wifi to work

the lighting in the kitchen area could be brighter

the wifi was not actually free like advertised on the website

complementary dinner and breakfast were delicious

great breakfast

breakfast was not well stocked

very. lean and comfortable. laundry was a bonus.

the pool was great ud83dudc4d good coffee and good breakfast

great location! the staff were nice and great breakfast!

there s a nice game room and small pool downstairs

pool and the extra area downstairs with pool table and tvs

overly scented softener used in laundry

i have never experienced a bed and breakfast. this was a great first time experience.

extremely close to fc stadium and washington park and the breakfast was a bonus and satisfying to our needs

the restaurant and bar where closed in the middle of the week.

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches

the price at the laundry very

allowed early check in, it was very clean, he pillows and shower were awesome, loved the shampoo and

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

sofa bed was not your normal sofa bed, more like a trundle bed, only fits little kids

good location. friendly staff. good breakfast.

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

we loved the pool hours and kids had so much fun

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

room is beautiful and comfortable, also the breakfast was great.

clean, amenities good, breakfast good, swimming pool and gym

the gym room/laundry room stank

gym was poorly equipped. my room was worn out, with holes in the carpet

wasn't aware of the pool being closed completely untill we had got there the kids is only reason we had choice

the staff, in particular the kitchen staff was very friendly and helpful, the breakfast was very

the staff were professional, and the breakfast was great

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

free wifi and complementary breakfast were much appreciated

pool was closed and we were not made aware before stay. we had some very disappointed kids :(

it was super clean. we had the pool to ourselves. the breakfast & coffee was great!

had a gorgeous rooftop bar with some great music and hospitable bar staff

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

kitchen was down for breakfast

good free wifi

breakfast. we got there at 9. another empty. no cups. placed trashed.

bed was comfortable. breakfast was good. location excellent for our purpose.

the gym was sufficient

wifi was free and worked well

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

the fitness room and the laundry room

the kids thought it was really neat

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

very cool themes in this hotel. pets welcome. parking is high at $25.

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

small gym and guest laundry

i waited 3 days to do laundry and that was going to check every 30 minutes or so until i finally gave up because

they have a washer and dryer so anyone staying can do their laundry

need to take your own laundry detergent, none available to buy

went to the laundry area to ask a question about why the television was not working, she told me that she did

staff was super friendly, shuttle was prompt

bar and food were great, courtyards don't always have them

that we had to pay for parking

not really a bad thing but took up some parking area

construction zone. noisy during the day. limited parking.

first room we were given had dirty laundry in a pile in the floor

laundry room in hotel, vents in the room super dirty

, he escorted me to the main lobby, helped with my bags, loaded them on the shuttle and, then he even carried

pool & gym closed!! open up!

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not

clean room and love the fact that has self laundry facility

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

parking can be confusing due to low visibility of marked doors/locations

ppl there all at once just good all the way around nice fitness room with view of the pool so kids could swim

staff members were very kind. very reasonable price to do laundry.

our shuttle driver was a great ambassador for your brand as well

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

location, plenty of free parking, ice cold water bottles at front desk (very hot & humid weather), clean and

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver

machines out of order, laundry 2nd floor

also, we were by the desk and laundry area

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

clean rooms, had good laundry facilities

facility has a laundry room for guests self-service

laundry was handy

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

rooms are beautiful. kitchen was wonderful.

we loved using the pool too

couldn't get the wifi to work on the tv for my personal firestick so i had to hotspot it

no laundry

microwave or laundry bag, draft near window

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

first floor room across from the laundry

was unclear how to contact the airport shuttle for a ride, especially late at night

the staff and ability to get a shuttle to airport early in the morning.

gym open 24 hrs

pool was out of order so that was a huge bummer for our kids.

location and shuttle

pool was small but kids will always have fun with water.

pool not open as stated

kitchen included a microwave, full-sized refrigerator, dishwasher, sink with dish washing detergent

pool area with grills and firepit-very nice

parking can be tight if busy.

the shuttle driver was a bit gruff.

the pillows and towels smell bad i think it's the laundry detergent they use

nice and fairly priced laundry facilities

pool /spa that is open late , fitness center and even a laundry room

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

was placed in a room next to the laundry and kitchen

the shuttle runs on the quarter hour so just book a spot on the shuttle when you re checking in

indoor pool

friendly service, great clean modern rooms, the cheap price, the heated pool, the delicious breakfasts, and last

the kitchen staff were accommodating

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the kids loved the pool

quick check in/out. friendly staff. room service was a nice add on.

kitchen chef was less than friendly

bar was sterile

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

easy parking as

one staff member was tending the front desk, the bar and helping in the kitchen

pool and other facilities were nice as well

fact that breakfast was just a cereal bar and juice or coffee

gym was closed and there s no guest laundry.

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

rooms had a strange oder, but i guess it is expected. it was a pet friendly room

location free wifi free breakfast

great value, clean, pet friendly, and the rooms are comfortable

we spent a lot of time in the pool, which was great, and used the laundry as well

good location and good facilities though didn t use pool or gym

our room 701 was large and livable. a suite. the breakfast was amazing.

expensive. pool closed. no hot breakfast.

comfortable, clean and up to date! plus the breakfast was really good.

my kids would have preferred it to be deeper

the pool was out of order

but the downside was the pool was too cold

the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the room we were given was next to the laundry room and the staff was doing laundry all night

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

world of golf was in walking distance.

sleeping a while noticed the frame or possibly mattress was sagging on the side closest to the kitchen area

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

bed smell from laundry in fitness room, seems ventilation system not working properly

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

the laundry facilities were cheap which was a plus

easy check in clean room great shuttle service

also, liked having the option of sitting outside to eat and the small miniature golf course

we also enjoyed breakfast

lots of extras that added to its comfort and convenience. great breakfast.

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

it was great to have laundry services available to wash clothes

clean , excellent decor, breakfast was well set up.

bacon would have been nice on the continental breakfast.

everything was good, wish the pool could have been open.

the place is kids friendly and very safe

the breakfast.

easy access, very clean, complimentary breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

parking was a little tight as the place was booked

quickly breakfast was replenished with the amount of guests eating

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

limited breakfast

could work on a better breakfast for the price of the stay other then that every thing else was great

bathroom laundry items (towels, cloths, etc

the kitchenette was nice - full size refrigerator, microwave, dishwasher

nice hotel, welcoming and helpful staff, a large variety of options for breakfast that could fit a variety of

couldn t checkin because the computer system was not working correctly and the hotel wifi didn t work well

they are pet friendly and even have treats for them

had to use the sister hotel for a load of laundry

they provided free door-to-door shuttle service upon request

the bar closed at 11:00

that they allow pets and there are no special rules surrounding that

the room service was prompt and outstanding

laundry piled in hall that was still there when we checked out

being able to leave my car across the street in 24 hour parking lot while on vacation.

convenient to the airport with long term parking and free shuttle

a contractor storage unit, so there were less parking spaces available

not a variety of food. to expensive, no kids menu

very clean and the pool area was excellent. offered a variety of snacks in the lobby.

pool was closed, very disappointed.

breakfast was comprehensive and well prepared

friendly staff. the wifi was fast.

very clean quiet and comfortable. breakfast was good and pool facilities were good.

we arrived on a sunday and unfortunately the bar was closed on sunday's & monday's as are many of the local

it would be nice if they offered room service, at least for breakfast.

if i had to nitpick, the parking situation was a bit confusing

parking lot could have been bigger

first time confusing about parking

the breakfast is great and the pool was nice and warm

the food at breakfast wasn't that good.

gym was pretty basic the hotel was close to nothing the hotel shop lacked alot the breakfast was

didn't like that the pool wasn't open all hours, there was a piece of metal stuck in the one outlet that i had

noises all night but we couldn t unplug it because it had 4 inch thick ice in the back, the wifi didn t work

laundry facility was clean and much needed

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

the facilities laundry room needs updated equiptment.

hot breakfast, pool, laundry room, location is all excellent.

they don't have the laundry

gym was very nice although i could not figure out how to adjust the height of the peloton bike

friendly staff - pet friendly - hotel is beautiful

the staff was exceptional. from front desk to room service, everyone was kind and attentive.

they closed the kitchen without notice on one evening and also stopped room service