the rooftop bar was amazing & the breakfast was pretty standard but hot & fulfilling

loved the full kitchen with anything needed to cook, even though we weren t staying in the room for that

the kitchen was very useful

my kids enjoyed going up to the roof top bar and looking around the city

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

it was absolutely fabulous. i is impressed with the room and the room service

food was delicious (duck dinner) but neither of our sides were put through to the kitchen, and forgotten about

bar drinks were delicious

great hotel, would be great to have a gym for business guests

walked to paul brown stadium not to bad 30 min they need shuttle bus

truly pet friendly, didn't feel like i was sneaking my dog in and out. love

the price of the snack bar, coffee, and breakfast menu were on the pricey side.

corner room was extremely spacious. desk gave free breakfast voucher and food was wonderful.

kids swam in the pool

but the kids had to problem with any of it

also nice that you provide complimentary guest laundry services and an awesome omelet as well

my kids were very disappointed that the pool was not open ,one of the main reasons we picked the

the evening manager in the bar area was engaging, cordial and entertaining

spacious room and made-to-order breakfast were great.

had pet hair all over the ottoman, shower drain was clogged, tub bottom very stained, poor shower

only thing i didn't like was the fact that i didn't have time to go to the pool and swim

there was a singing competition and groups staying in the hotel and the bar and restaurant area were very lively

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

some of the staff in the hotel bar area.

heat was broke in our room and wifi worked everywhere besides our room

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

pool's great room was clean and comfortable

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

they also offered a good breakfast spread which was also a hot with the kids

the pool area was refreshing

the room didn t have trash bags in the cans or extra bags for dirty laundry.

i didn t have any breakfast

we were able to get an early check in

location and breakfast!

breakfast was a little weird

we were across from the laundry and right next door to the exercise room

breakfast was good but both mornings there was no coffee

it was cleaning and had parking on spot. plus late check out times.

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and

i could say the parking is tight but really no cons to this property

include breakfast bar in price

had kids so was disappointed pool was closed. understandable though.

were able to ask for late check out without incurring a fee.

we hhad dogs and the kitchen staff took great

i came to the thinking that pool was open so had to disappoint my kids

laundry room is small, only one washer and dryer.

the rooms have a suite and full kitchen

love the gym and friendly staff.

was disappointed that there was no grab bag breakfast available daily.

breakfast was excellent. bathroom was clean.

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

location and pool

the bed was very comfy. shower worked perfectly. good fridge in the room. wifi worked fine.

breakfast was reasonably priced and not half bad

my grandsons enjoyed the gym.

the restaurant and room service wasn't available (pandemic)

we had so much room and enjoyed our in room bar area

pros: room service/breakfast was easy to order & arrived on time the room was fairly quite

bar service especially slow

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

had to ask for house keeping no laundry facilities

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

i feel like bar prices for drinks were over priced.

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined

i didn t use the wifi but i left with bedbug bites

opted for the bigger room as we had 3 adults and 2 small kids

the bar restaurant food and drinks are exceptional but very pricey

the kids in the next room were loud the first night

very nice pool and delicious breakfast!

noisy kids running up and down the hall and taking over the pool

it's a bit difficult to get into the parking lot from the street.

my kids loved it

my kids loved it

have been nice to have a breakfast bar to get a quick bite or coffee

to the pool to relax and a lot of rowdy kids came to the area and were very loud, parents didn t say anything

i liked the bar area also

small shallow pool. kids were not impressed.

to expensive for the price they charge a small continental breakfast could be

expected the hotel to have laundry service

location, room service, staff, parking fee, comfortable beds, excellent amenities.

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

good for families with kids, alot of inappropriate nude arts and magazines

room service food very expensive and not very good

there was no laundry bag

we did get a fan from laundry

there was fireplace in room and i wanted to have flakes going but the knob for just flames was broke off so

there really wasn't anything for kids to do

only complaint is the renovation, so the bar was a makeshift bar on a different level

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

made breakfast a joy

the morning for breakfast was outstanding

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

room was great. liked having the kitchen.

our favorite staff member was the gentleman working at the social hour and breakfast

muffins, granola bar and coffee

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

the kitchen staff was amazing!! also cleaning lady with blond hair was great

very. lean and comfortable. laundry was a bonus.

the location of the room,the set-up and breakfast

the downstairs had a pool table, foozball table and a tv area

was looking forward to using the pool tables, only to find out that there was none that i seen

there was no rail or bar to hold on to

overly scented softener used in laundry

extremely close to fc stadium and washington park and the breakfast was a bonus and satisfying to our needs

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches

bar is quaint

the three course meal was wonderful as was the complimentary breakfast

the price at the laundry very

everything was clean and comfortable. i loved the separate bath areas perfect for kids.

rooms were great, the breakfast was good and the staff was friendly.

we enjoyed everything. the rooms were clean. the pool was a nice size.

pool was open and

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it

you could hear kids yelling and traffic outside all night long.

pool was closed and we were not made aware before stay. we had some very disappointed kids :(

good free wifi

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the rooftop bar has a fun vibe with wonderful bartenders

kitchen was down for breakfast

had a gorgeous rooftop bar with some great music and hospitable bar staff

i liked the comfort of the room, the quality of the gym and the service of the staff.

pet friendly

beds a bit stiff and the pool was highly clorinated

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

was unable to access the laundry room with my key

i had to switch rooms bc my first room was directly above the laundry room

the pool was clean and was relaxing

was no wifi in the guestrooms and we were given no notice or warning that it was down

was very clean, they pool was nice

the fitness room and the laundry room

my kids appreciated it

the bar was open on sundays and there was a microwave that every floor or somewhere in the hotel you

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

my kids loved the fun decor throughout the hotel

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

no shower gels provided, only a tiny bar of soap to use at sink and shower

the bar area for getting together with family after our event.

the gym facilities were great. free parking, close to freeway.

quick check in/out. friendly staff. room service was a nice add on.

we spent a lot of time in the pool, which was great, and used the laundry as well

comfortable, clean and up to date! plus the breakfast was really good.

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk

the coffee was burnt, there was very little for food, no drinks for kids

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

but the downside was the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

the pool was on the small side and was a max depth of 4 feet deep

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

easy access, very clean, complimentary breakfast.

parking was a little tight as the place was booked

limited breakfast

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

quickly breakfast was replenished with the amount of guests eating

bathroom laundry items (towels, cloths, etc

the parking lot lights are so tall(

didn't get to use the pool or anything, my own fault

live having a small kitchen, sitting area and king bed

the kitchenette was nice - full size refrigerator, microwave, dishwasher

front desk was responsive when we needed the wifi password

it had a nice gym, pool, decent breakfast

room size, cleanliness, location of hotel, gym, hotel staff very welcoming

pool was closed

the wifi would not connect to our devices in the room

they don't have the laundry

did not seem to have a lot of parking for overnight guests.

were replacing the wifi so there was none the whole time i was there

they closed the kitchen without notice on one evening and also stopped room service

parking, people w no handicap sticker was in handicap parking, and cars were taking up two

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

come there if you need to use the wifi

clean, everything worked, wifi was reliable, friendly staff.

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i

very clean and comfortable. staff was very nice. pool very clean.

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

clean room and love the fact that has self laundry facility

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

beautiful hotel, excellent breakfast

and most hotel pools open too late for me to swim for exercise in the mornings and too many kids in the evenings

facility has a laundry room for guests self-service

also, we were by the desk and laundry area

clean rooms, had good laundry facilities

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

machines out of order, laundry 2nd floor

the gym room/laundry room stank

the wifi and tv service was very unreliable

they didn t have a inside pool

but for the price they need to make sure the house keeping does a better job especially being a pet friendly

gym closed they said because of government

bar and food were great, courtyards don't always have them

not really a bad thing but took up some parking area

kids were coughing, having a hard time breathing

close to airport and my business venue a free shuttle that helped

the shuttle to the airport deal is awesome to have, super convenient and great

breakfast could have been better

i liked most the ability to have two separate areas, a bedroom and a living room/kitchen.

the hot breakfast and service with a smile always

the room was great. my kids had a blast! and the breakfast was exceptional!

shuttle driver was great for information

all good bar needs good access , versatility.

like the king-size bed, walk-in shower, picture covered tv, fireplace, the national exemplary food was delicious

parking lot could have been bigger

if i had to nitpick, the parking situation was a bit confusing

loved the tv hidden behind a painting and the false fireplace in the room.

laundry was handy

breakfast omelette were awful and needed better breads and healthier cereals

the room was terrific and included a kitchenette

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

loved the hot breakfast as well

laundry piled in hall that was still there when we checked out

of hotel to airport, staff was very friendly the shuttle to and from the hotel was a bonus so prompt they answered

very nice room, very comfortable bed, and the shuttle from the airport was great.

we stayed ,there were soccer kids running around like a bunch of yard apes and playing soccer in the hallways

good gym

first room we were given had dirty laundry in a pile in the floor

laundry room in hotel, vents in the room super dirty

the bar. pool. and the rooms are very nice.

there was a bar and restaurant though i didn't use those

it was very well kept despite the restaurant and bar being renovated.

staff, everything we needed on site and satisfying breakfast

pool was out of order so that was a huge bummer for our kids.

very nice hotel clean with updated rooms. breakfast was excellent with something for everyone.

breakfast was a true breakfast

room service/cleaning schedule is horrible

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples

thought the breakfast could be improved

the kids loved the pool

pool was closed, very disappointed.

the breakfast was awesome, and the kids loved the pool.

microwave or laundry bag, draft near window

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

no laundry

first floor room across from the laundry

right next to the cracker barrel. 24 hour shuttle to the airport.

were on the first floor across from laundry

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

laundry facility was clean and much needed

hot breakfast, pool, laundry room, location is all excellent.

late at night to our room so we just wanted to sleep well early morning we were awoke by the laundry room being

small gym and guest laundry

the laundry fee is quite reasonable

need to take your own laundry detergent, none available to buy

it was cheap and the laundry was cheap.

went to the laundry area to ask a question about why the television was not working, she told me that she did

laundry facilities need much improvement

room service never came and we were never offered anymore towels/wash rags and trash was never

had good breakfast, had a pool and gym.

the pool was nice, it even had stocked towels and was clean

some kids were not supervised in the pool which ruined fun time with all our kids

nice and fairly priced laundry facilities

pool /spa that is open late , fitness center and even a laundry room

the pillows and towels smell bad i think it's the laundry detergent they use

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

staff members were very kind. very reasonable price to do laundry.

location, plenty of free parking, ice cold water bottles at front desk (very hot & humid weather), clean and

decor was nice, parking was easy, room set up was functional

i didn t like the fact that online it states that they have a pool

was advertised as providing 24/7 shuttle service to the airport which was one main reason i booked there

was placed in a room next to the laundry and kitchen

we enjoyed our stay, breakfast was awesome!!!!

was quiet but walking distance to restaurant, good breakfast choices, friendly staff, excellent shuttle services

the breakfast was delicious and plentiful

nearby there is a mall and various restaurants, a racetrack and casino, next to i75; we left very satisfied

had to use the sister hotel for a load of laundry

bar and the pool were closed.

pool area could use a hot tub if temperature of pool is going to be so low

airport shuttle to the hotel was great and extremely helpful.

very outdated and grubby, no sanitiser in the gym. smell smoky. food expense.

gym was closed and there s no guest laundry.

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

stars hotels usually have room to fellowship there was but a crowded kitchen to talk with friends and when i

shout to jean and the kitchen crew being on top of breakfast

could not get on top the wifi and when i complain they would not look into it

parking

lots of hotels but i have never had a shower like they had feel in love with it when we went for breakfast which

soon as we walked into our room it was amazing loved the kitchen ,dinning area a table to eat the bed was

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast

really enjoyed the complimentary tea/coffee, breakfast, hot tub and pool, the architecture, and design of the

the room we were given was next to the laundry room and the staff was doing laundry all night

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn

the staff was friendly and helpful. it was clean great breakfast.

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

bed smell from laundry in fitness room, seems ventilation system not working properly

the laundry facilities were cheap which was a plus

it was great to have laundry services available to wash clothes

the breakfast was good and the staff was super helpful

the breakfast was really nice

breakfast was good me and my family liked it

free parking

room i was in was above the laundry room and evertime the hotel did laundry my room was shaking plus they put

pool was cool, parking lot lights to bright into room, no free breakfast.

one staff member was tending the front desk, the bar and helping in the kitchen

the parking area and surrounding hotel area badly needs lighting

the pool was a little chilly!