your hotel is an absolute gem. easy access to cincy, restaurants. walkable, pet friendly.

walked to paul brown stadium not to bad 30 min they need shuttle bus

staff was phenomenal, bar was fun (and open late) and food in the restaurant was delicious

bar was closed during our stay and restaurant for a private event

welcoming staff and delightful bar with excellent restaurant

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

we hhad dogs and the kitchen staff took great

very clean, nice having a bar and food downstairs as well.

tiny bath and horrible wifi

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

room stunk of pet - possibly urine and definitely old and musty

00 per day charge to park in the hotel parking lot

the bed was very comfy. shower worked perfectly. good fridge in the room. wifi worked fine.

12.99 breakfast

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do

very friendly staff, we asked for a few extra towels for the pool and they got us the towels immediately

staff was great to accommodate my kids to get to use the pool.

bed was extremely comfortable breakfast was delicious very quiet & clean free parking

00 overnight,big crowds of kids ,not the best

i took my daughter to swim but there were like 25 screaming kids (kids old enough to know better) and hair

great location and kids enjoyed indoor pool.

00 overnight,big crowds of kids ,not the best

comfy beds, beautiful and clean room and bathroom. pool was a hit with the kids!

also nice that you provide complimentary guest laundry services and an awesome omelet as well

after an evening out got back and called for room service well before they closed, but the phone just rang and

rambunctious kids and a staff member kindly asked for me to calm them down

the location and breakfast.

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

rooms were large with full kitchens (no oven, just a cooktop)

the kitchen was very useful

great location clean breakfast was good

breakfast was good and the kitchen staff did well restocking the buffet as needed

the breakfast buffet had many options very delicious

the room didn t have trash bags in the cans or extra bags for dirty laundry.

the location, the bar in the lobby and the gym were great.

location, clean room, hotel bar and music was good

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

the breakfast.

the wifi although free would drop me often

had to return room service hamburger becaust it was overcooked then we couldnt eat together.

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

the breakfast (room service) was delicious and on time.

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out

what happened to free wifi

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

room service was closed too early

wifi was solid

the gym was really nice with newer equipment, clean and very well equipped

the bar /restaurant was very nice

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the

the kids in the next room were loud the first night

the pool was closed at the time of our visit. our kids were very disappointed.

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

had to ask for house keeping no laundry facilities

and wanted to sleep in as much as we could as it was our only night off without our two kids and housekeeping

we did get a fan from laundry

there was no laundry bag

i chose a 4-star expecting access to food, drinks and wifi

needs a pool.

no restaurant, bar, pool or anything

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

wifi only free if you book through hilton and sign up for email list

breakfast was good, staff was phenomenal, valet was phenomenal

everything from the rooms to breakfast. they always do a great job.

great breakfast

complementary dinner and breakfast were delicious

bed compfy and breakfast good

couldn't believe that they didn't have a bar to put the toilet paper on

having complimentary wifi was a must for us

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

sucks that it didn t have a breakfast or room service, although it says they did

it was all nice loved it kids loved it. close to everything.

the only thing i didn't love was that the breakfast had to be paid for separately

it was all nice loved it kids loved it. close to everything.

expected the hotel to have laundry service

the bartenders in the lobby bar make great cocktails

the spa was excellent as well as the fitness center

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

room service was unfriendly.

very. lean and comfortable. laundry was a bonus.

bar off the lobby was very nondescript

the pool was excellent and our room was so cozy and provided everything we could possibly

great experience with a breakfast that accommodated all of our dietary restrictions.

great location! the staff were nice and great breakfast!

laundry room is small, only one washer and dryer.

kitchen wasn t equipped very well and have to valet park for $33 a night- not overly close to a

everything else. especially the kitchen.

rooms were big and all have a little kitchen

were obvious signs of a pet in the room we stayed in

overly scented softener used in laundry

the added bonus of amazing free breakfast, coffee

excellent breakfast

breakfast was phenomenal!

bar is quaint

we were across from the laundry and right next door to the exercise room

it was cleaning and had parking on spot. plus late check out times.

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and

the breakfast staff is a little unfriendly

small parking spaces.

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

problem i had with the hotel is it there clock was set 1 hour ahead of time, and i got down for breakfast at 5

clean , great rooms , very large breakfast , parking close to all rooms.

it was clean and the pool was a hit with the kiddos

it was a convenient to great american ballpark with a shuttle stop right next to hotel parking lot

the price at the laundry very

everything was clean and comfortable. i loved the separate bath areas perfect for kids.

rooms were great, the breakfast was good and the staff was friendly.

we enjoyed everything. the rooms were clean. the pool was a nice size.

pool was open and

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

we came to swim and the pool wasn't open til late in the evening it was being serviced and when they did get it

you could hear kids yelling and traffic outside all night long.

pool was closed and we were not made aware before stay. we had some very disappointed kids :(

good free wifi

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the rooftop bar has a fun vibe with wonderful bartenders

kitchen was down for breakfast

had a gorgeous rooftop bar with some great music and hospitable bar staff

i liked the comfort of the room, the quality of the gym and the service of the staff.

pet friendly

beds a bit stiff and the pool was highly clorinated

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

the fitness room and the laundry room

my kids loved the fun decor throughout the hotel

the room seemed more like a lounge and had a kitchen and dining table and couch

i wish that our room had a tub for the kids and a microwave.

my kids appreciated it

was unable to access the laundry room with my key

i had to switch rooms bc my first room was directly above the laundry room

adequate parking on-site close to

the wifi capabilities are very good, however

staff and was surprised with the quality of the food and the service received and the parking was

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

no shower gels provided, only a tiny bar of soap to use at sink and shower

the bar area for getting together with family after our event.

the gym facilities were great. free parking, close to freeway.

quick check in/out. friendly staff. room service was a nice add on.

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

clean room and love the fact that has self laundry facility

kids ate free at restaurant

kids loved to hotel

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

come there if you need to use the wifi

clean, friendly front desk staff, nice continental breakfast /staff (maybe add

traveled with 4 adults and 4 kids on a church trip

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

also, we were by the desk and laundry area

machines out of order, laundry 2nd floor

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

clean rooms, had good laundry facilities

facility has a laundry room for guests self-service

that we had to pay for parking

not really a bad thing but took up some parking area

kids were coughing, having a hard time breathing

to watch from too-no left side lamp/table--pool closed for 1 week (terrible if i had kids) -- was advised to

the gym is amazing, love it

the gym room/laundry room stank

were able to put us on the bottom floor near end of hall next to exit door as we had a pet and didn't want her

the gym room/laundry room stank

we didn t swim, but the pool looked nice

the toilet is so tiny, like a kids toilet and i'm

we spent a lot of time in the pool, which was great, and used the laundry as well

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk

comfy bed, roomy , great hot breakfast

garbage bags unavailable for trash in kitchenette

the kitchen area went perfect with the moet and remy

the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

the pool was out of order

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was on the small side and was a max depth of 4 feet deep

rooms with full kitchens

clean and comfortable. close to the airport with shuttle service

the separate bedroom was awesome! pet friendly! great rooms

they had a hot breakfast buffet with lots of items

nice room , good breakfast, very nice staffs free shuttle bus

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

limited breakfast

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

quickly breakfast was replenished with the amount of guests eating

parking was a little tight as the place was booked

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

bathroom laundry items (towels, cloths, etc

the location, the staff, breakfast & the room

the hotel gym was one i could actually get a good workout in - they have dumb bells going up to 75 lbs, a

they are pet friendly and even have treats for them

the breakfast was a highlight, which included fresh fruits and pastries at a well-stocked hot bar

laundry piled in hall that was still there when we checked out

of hotel to airport, staff was very friendly the shuttle to and from the hotel was a bonus so prompt they answered

doors slammed, kids yelling, neighbors fighting/cussing at midnight and 5am

bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it

no room service menu in room

pool was closed, very disappointed.

spa tub was weak

thought the breakfast could be improved

the breakfast was awesome, and the kids loved the pool.

spa room the jets were not very strong at all

laundry was handy

bed, great blinds, clean large room, fully equipped kitchen and very welcoming staff

carpet had pets fur

the breakfast was great and well organized. the pool was nice and clean. location was great.

the pool was crowded with kids but that wasnt a big deal for us

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

hot breakfast, pool, laundry room, location is all excellent.

late at night to our room so we just wanted to sleep well early morning we were awoke by the laundry room being

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

were on the first floor across from laundry

pool was out of order so that was a huge bummer for our kids.

pool was small but kids will always have fun with water.

great if you have kids

charlie the shuttle driver, big hearted loving family man

the shuttle closes down early! the driver was wonderful....

first room we were given had dirty laundry in a pile in the floor

laundry room in hotel, vents in the room super dirty

enjoyed being able to order room service and sit at the bar in the restaurant for evening drinks

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not

microwave or laundry bag, draft near window

first floor room across from the laundry

no laundry

be careful of the garbage, the housekeeper made a snide comment about the bag being full of clean laundry and

to drop off car and the shuttle driver led me from hotel to hertz, waited on the drop off and brought me back

laundry facilities need much improvement

there later in the evening and had to park alongside the road because there was no open parking spots

we went to the pool, and it was one of the nicest pools i've been in at a hotel

the parking lot was always extremely full.

breakfast was good

went to the laundry area to ask a question about why the television was not working, she told me that she did

the room was fairly comfortable. it was nice having laundry facilities available.

they have a washer and dryer so anyone staying can do their laundry

the laundry fee is quite reasonable

need to take your own laundry detergent, none available to buy

had to use the sister hotel for a load of laundry

needed room service

they provided free door-to-door shuttle service upon request

clean, quite very nice room! good gym. very good restaurant!!

location, shuttle, bar, and restaurant

laundry for guests, 24/7 airport shuttle. amenities- fitness center, indoor pool. location.

pool /spa that is open late , fitness center and even a laundry room

the pool, exercise room, and laundry facilities were nice bonuses and great value for the price paid for the

nice and fairly priced laundry facilities

the pillows and towels smell bad i think it's the laundry detergent they use

was placed in a room next to the laundry and kitchen

had to pay a $75.00 non refundable for my pet

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

pool had too much chlorine. caused a rash on my grandson

she came up and offered to go get me a fresh one out the the kitchen and some cream cheese to go with it

staff members were very kind. very reasonable price to do laundry.

not able to have shuttle available

no pool

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver

i didn t like the fact that online it states that they have a pool

that the pool wasn't open.

pool was cloudy and ran out of towels both days but was still nice and clean

good location and easy parking

the pool and gym was closed

very clean and comfortable, plenty of parking. great breakfast. staff were very friendly.

they don't have the laundry

friendly staff - pet friendly - hotel is beautiful

stayed there and there was a dog barking next door all night i called room service and they did

roof top bar & food.

staff, options and facilities like the gym.

the front desk for towels and washcloths and coffee had to use trash bags of our own no guest laundry

gym was closed and there s no guest laundry.

enough room for a truck parking with the trailer but so i had to leave the trailer at the

the only ice machine was on 1st floor. the facility allows pets and the room had a old pet odor.

my son and i went to the gym and worked out together

we enjoyed the freshness of the foods. the kitchen staff was helpful.

not much parking in front.

parking

soon as we walked into our room it was amazing loved the kitchen ,dinning area a table to eat the bed was

she was extremely accommodating and held our bags and tried very hard to get us an early check in but they were

the room we were given was next to the laundry room and the staff was doing laundry all night

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

how clean the rooms was and the down stairs area where they did their breakfast..

next door is an awesome paved trail for golf carts around a pretty pond with geese

staff, on site laundry, kids loved the pool and were happy that it was open despite covid

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very

the laundry facilities were cheap which was a plus

enjoyed the room, amenities of the hotel, the breakfast, fitness center, pool, and laundry center

bed smell from laundry in fitness room, seems ventilation system not working properly

it was great to have laundry services available to wash clothes

breakfast was okay, i know it would have been better if the covid-19 wasn t going on.

breakfast was good me and my family liked it

very small pool that is outside so we could not swim because it was cold and raining

free parking

if i had to nitpick, the parking situation was a bit confusing

loved the tv hidden behind a painting and the false fireplace in the room.

wifi & cell reception were awful, and the tv channels were frequently in & out.

room, large and loved the fireplace

parking lot could have been bigger