the price at the laundry very

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

my four kids were devastated

the wifi was pretty great too

they don t have a big variety of breakfast items only due to covid-19

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

it was clean and the pool was a hit with the kiddos

she loves the swimming pool

they had a clean heated pool and grab and go breakfast

they have a shuttle that takes you to different areas and there s a restaurant in the same parking lot

we were across from the laundry and right next door to the exercise room

plenty of parking and generous breakfast

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and

the wifi did not work

plenty of parking and generous breakfast

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

the kids loved the pool

this is a pet-pev of mine

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice

it was pricey. breakfast was not included. bar set up was odd.

the fitness room and the laundry room

very cool themes in this hotel. pets welcome. parking is high at $25.

my kids loved the fun decor throughout the hotel

this was possibly due to the floor being pet-friendly

i wish that our room had a tub for the kids and a microwave.

the indoor pool was small.

very friendly staff! nice pool with gym close to. great breakfast with cute signs everywhere.

pet friendly

wifi was horrible

i noticed the gym had a very strong rubber smell which was unfortunate

laundry room is small, only one washer and dryer.

the room room was awesome and the breakfast was great!!!

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

love the gym and friendly staff.

i have rarely experience such pride in one's work that was on display daily, especially the kitchen personnel

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in

great location, no pet fee, parking available next door for only $10/day.

breakfast was not served but advertised

gym

i loved the vibe of the hotel. all the games, the outdoor fire pit and the pool/gym.

good laundry unit

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

it was clean and had a great breakfast included. next to a target and the cincinnati zoo.

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

30in the morning, the desk reception were very nice, i did not see the gym, nice clean hotel was very impressed

we spent a lot of time in the pool, which was great, and used the laundry as well

although we didn t use it the item, it was great to have stocked kitchen ware

weird towel bar below sink making it impossible to get close to mirror

my kids loved the ping pong table outside

wish it had an outside pool.

the pool was on the small side and was a max depth of 4 feet deep

my kids would have preferred it to be deeper

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

pool a little small but fun. wifi didn't work well in our room.

pool a little small but fun. wifi didn't work well in our room.

expected the hotel to have laundry service

but they gave us a couple drink coupons and we just sat at the bar until they could

only offered a petty roll away bed in an already small room

good for families with kids, alot of inappropriate nude arts and magazines

room service hours could be more versatile & hours extended

kitchenette

location and pet friendly.

early check in was appreciated. parking garage across the street.

that the billiards and bar were on separate floors

breakfast was great and rooms were so nice.

was good, and it did have laundry somewhere within the building

depressing, floors with the laundry were trashed and almost scary

great value for the location. continental breakfast was very nice!

they also gave me a late check out of 1 pm which was amazing

no water (complimentary or to buy) - had to pay for wifi even though it said it was free - not many channels on

very slight room service order mix up, cleanliness of the bathroom could have been better

i over heard a staff member saying this hotel isn t made for kids

order room service or get food in the bar after the concert i went to and had to walk in order to eat at

pros: room service/breakfast was easy to order & arrived on time the room was fairly quite

wifi should be free in the rooms.

we did get a fan from laundry

there was no laundry bag

bed was too small. no gym. no restaurant

paid for king room with whirlpool and fireplace in the room

the fireplace is not operable

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

had to ask for house keeping no laundry facilities

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

bartender and kids pizza was so small

had a gorgeous rooftop bar with some great music and hospitable bar staff

the rooftop bar has a fun vibe with wonderful bartenders

good free wifi

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

kitchen was down for breakfast

the room didn t have trash bags in the cans or extra bags for dirty laundry.

the only thing i could complain about would be that the rooftop bar had told us they closed at 1130 and when

rooftop and downstairs bar closing at 1130

we were able to get an early check in

the bar in the hotel was not open. this could have been because of lack of staff.

overly scented softener used in laundry

the added bonus of amazing free breakfast, coffee

limited items for breakfast

hours of restaurant and bar operations

the decor of the hotel, restaurant with bar in same location as our room, the quaintness and personal touches

the rooftop bar was amazing & the breakfast was pretty standard but hot & fulfilling

breakfast was fantastic so fresh and the guys changed out anything that had sat there too long and

rooms were large with full kitchens (no oven, just a cooktop)

my kids enjoyed going up to the roof top bar and looking around the city

staff was friendly and helpful and the complimentary breakfast was upscale and really good

architecture and room service

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

the room service lady you said that we 'smelled like pizza'

breakfast was good and my kids loved it.

so we had to shower in the gym

very. lean and comfortable. laundry was a bonus.

was looking forward to using the pool tables, only to find out that there was none that i seen

the pool was excellent and our room was so cozy and provided everything we could possibly

rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

the location of the room,the set-up and breakfast

i decided to try room service, but no one answered after waiting over 5 minutes

great location and hotel! very friendly staff and the breakfast buffet was delicious.

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out

the breakfast (room service) was delicious and on time.

the breakfast is perfect everyone is helpful and friendly:) bar has good local beers ;) food in the restaurant

also nice that you provide complimentary guest laundry services and an awesome omelet as well

no one answered the phone when i attempted to order room service

i stayed there last year for the gymnastics meet

my kids were very disappointed that the pool was not open ,one of the main reasons we picked the

the pool and bar not being open.

we were there for a gymnastics meet and it was crowded all the time but the staff were friendly, funny and

the wifi was hit and miss.

heat was broke in our room and wifi worked everywhere besides our room

i took my daughter to swim but there were like 25 screaming kids (kids old enough to know better) and hair

i had to go to the kitchen to find someone to wait on me

walked to paul brown stadium not to bad 30 min they need shuttle bus

food was delicious (duck dinner) but neither of our sides were put through to the kitchen, and forgotten about

we were provided a free shuttle to the game

your hotel is an absolute gem. easy access to cincy, restaurants. walkable, pet friendly.

the lobby bar creates delicious and beautiful handcrafted cocktails to order

didn't have the complimentary breakfast so can't comment on that

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

could work on a better breakfast for the price of the stay other then that every thing else was great

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

limited breakfast

breakfast area was spacious and tables spread out-i didn t feel jammed in next to people,

parking was a little tight as the place was booked

bathroom laundry items (towels, cloths, etc

salt water pool was small but lovely

clean and comfortable. friendly staff. pet friendly.

how small the pool is lol

pool could have warmer. it was a little chilly

kids playing football in hallway doors slamming

were able to ask for late check out without incurring a fee.

things open around the city but breakfast bar not open and have to buy a coffee paid our own pocket

we hhad dogs and the kitchen staff took great

had kids so was disappointed pool was closed. understandable though.

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

we took advantage of the golf cart transportation to and from the game

getting back was a little more difficult but they had given us a number of a young man that did golf carts from

the fact i was charged $7 for parking at the hotel after paying over $200 for a room.

close to stadium and bussing available or the golf cart service

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just

was great, well lit parking lot made us feel safe, breakfast was delicious, staff was very

friendly staff. free parking. free breakfast. clean room.

there was a large group of kids staying, and the staff kept up with towels, breakfast service and genuinely

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do

great beds - very clean- standard hi express breakfast- good location- easy parking

pool was closed

great state of the art hotel nice staff plenty of parking

that the pool wasn't open.

didn't like that the pool wasn't open all hours, there was a piece of metal stuck in the one outlet that i had

they don't have the laundry

very modern clean hotel my husband luved the convenience of the covered parking garage

roof top bar & food.

very clean with beautiful bathrooms and covered parking garage

loved the free parking

it would be nice if they offered room service, at least for breakfast.

the area was really nice with free parking.

room, large and loved the fireplace

wifi & cell reception were awful, and the tv channels were frequently in & out.

first time confusing about parking

i had to switch rooms bc my first room was directly above the laundry room

was unable to access the laundry room with my key

breakfast selection was amazing

breakfast was lacking a little couldn't get wifi to work

close to downtown cincy without the parking and traffic hassles of downtown

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

good gym and pool

very clean abd modern room. but breakfast isn't great

laundry machines could use a little clean up

laundry facility on-site was awesome

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

also my husband went down to get a nightcap and returned saying the bar closed at 10pm

our stay and would have appreciated an all clear signal of some sort instead of having to carry 2 kids down for

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash

clean room and love the fact that has self laundry facility

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

only thing i didn't like, was that there was very limited parking this weekend

were not able to accommodate us with a 2 pm late check out on a sunday we had to pack everything and leave at

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

clean rooms, had good laundry facilities

also, we were by the desk and laundry area

facility has a laundry room for guests self-service

machines out of order, laundry 2nd floor

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

great customer service very clean property convenient location long term parking

location, near the airport. good parking. room was comfortable.

the indoor pool was a little too cold. kids lips were turning blue.

kids were coughing, having a hard time breathing

loved the two bedroom suite with full kitchen

needed a choice of breakfast food for

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

airport shuttle

shuttle to airport

it might have gotten tangled up in the sheets or something and asked if they could check the laundry

clean, amenities good, breakfast good, swimming pool and gym

good coffee, decent breakfast, bed comfortable, clean bathroom, clean towels, quiet

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i

swimming pool and gym facilities

the gym room/laundry room stank

pool was dirty,up all night with kids running and jumping in hall ways.

pool was dirty,up all night with kids running and jumping in hall ways.

out our window the pool looked a nasty green, totally grossing out my kids

adequate wifi and plug-ins for laptop, phone, etc

clean rooms, nice indoor pool . has bar services too!

overslept for the breakfast and the woman in charge was putting everything away

pool was a nice size

nice staff throughout and also liked the pool and gym

indoor pool and breakfast were nice

laundry piled in hall that was still there when we checked out

after long flight was ideal, staff super helpful and gym equipment great

then on the second room, we pull out the couch/bed for our kids to sleep on only to find trash(earbud, plastic

i ended up not being able to eat till 10 at night and they still have room service so i ordered room service

i felt it was safer for me to leave it there and ride the shuttle to and from the airport

the gym was great. the laundry was great. the customer service was awesome.

front desk says can't make change for laundry

breakfast options were amazing, and delicious

the room was clean & neat. the facilities were very good. the breakfast was the same every day.

extremely clean & helpful. breakfast was very nice!

leaking from roof in work out room and middle of lobby with bins and signs/laundry bins collecting water

worn, frayed, mold in shower, stained mattress, rude staff, overflowing trash cans, dirty laundry on the floor

the pool and gym were also unavailable

value for the money, especially considering that the hotel offered free breakfast and wifi

no day to day room service, no full breakfast buffet, limited happy hour.

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

laundry room was completely out of service

loved the laundry service even though a little pricey

pool area was very loud

clean. easy to get around. has a pool

there was continental breakfast

this was a great hotel. very family friendly. nice pool. great stay!

the pool is very convenient for the kids

the breakfast was awesome, and the kids loved the pool.

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples

pool was closed, very disappointed.

the heated pool was cold

we paid for the spa tub room and the tub was great however the jets didn t work

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

the parking lot is spacious

easy check in, plenty of parking, located close to restaurants and stores. clean, spacious room.

is clean, the staff is always welcoming,and friendly, and the breakfast is a huge plus

it was a little dated but clean nice and good breakfast nice pool and weight room

late at night to our room so we just wanted to sleep well early morning we were awoke by the laundry room being

being close to the pool but both dryers did not dry well and there was no change machine in the laundry either

laundry facility was clean and much needed

were on the first floor across from laundry

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

laundry facilities need much improvement

had good breakfast, had a pool and gym.

gym needs free weights. it was just bland.

the chlorine level seemed a bit high in the pool...

the kids had a coughing reaction to the chlorine odor so we had to leave the pool

that are usually included in other hotel packages are not, such as breakfast (extra charge) and wifi (password

room service was perfect and the attendants were kind and accommodating for all our needs and

the wifi needs to be better

didn't offer room service or meals during the weekend, only a breakfast up front in the lobby

minimal parking

the shining star was the laundry though, which has loads of machines which can be paid for and operated by an

no change machine for guest laundry.

laundry facilities too

value the area the convenience, the clean rooms laundry facility is a nice size but workout room is a good size

the laundry room was clean

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

room,curtains,carpet,lampshade, refridgerator pool had oily layer on top of water so didn't

breakfast was fresh and different each morning

bonus was complete kitchen and comfy bed

spacious room with a full kitchen.

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

comfortable bed. good breakfast. clean room.

was close to the hospital i was working at, i like that the gym was open and available and i like that the room

breakfast was amazing, it could use one more waffle maker

friendly and helpfull staff, good breakfast, clean and comfy rooms, pool and gym are great;-) parking good

nothing works: laundry machine, pancake machine, communal fridge, threadmill, all at of order

i had reserved at a different hotel only to find out their pool was closed until saturday

didn't get a chance to eat the breakfast, got up too late

the staff were amazingly helpful. our room was large and clean. breakfast was delicious.

tv didn t work - phone didn t work to the front desk - blaring music from someone s car in parking lot

the laundry facility could be cleaner than current status, the machines were quite dirty inside

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

it was all fantastic, there was 5 of us and the room was comfortable for us all and the pool and gym made it

breakfast was amazing and the location was great

we enjoyed our stay and breakfast was great

the laundry and gym areas were well appointed and clean

love the microwaveable breakfast combos.

super clean, very quiet, super comfortable bed and the kitchen was just right.

my kids were very upset about that

water dispenser in the gym was broken

no laundry facilities

visible from street but parking lot hard to find

couldn't connect to the wifi

the room wasn't clean and had a odor the window wasn't secure only held in by the curtains the gym had three

was simple but clean, staff were quiet but allowed us early check in and not rude