pool was a bit cold and drinks were expensive

unsafe for kids to play

i had to call down for extra blankets because of my kids and she was not rude about me calling back to back

my kids slept n the sofa bed and were bitten by bugs and had a rash from bites

small trash cans like bathroom size for the kitchen

staff was very nice and helpful with many things, directions, laundry questions etc.

i appreciated the continental breakfast and the quiet surroundings.

just wish the pool and pool area was a little bigger

the pool wasn t clean

very good hot breakfast and ample parking

the kitchen good ud83dudc4d

rooftop bar was closed.

clean and comfortable room modern design and everything is new convenient location and good breakfast

the breakfast was amazing

the outside grills on the patio and the upstairs indoor/outdoor bar area on the 4th floor were also a very nice

get quarters for laundry if i didn't have cash

laundry room had to light

the bed was super comfortable, the hotel was extremely clean and the full complimentary breakfast was excellent

very nice, the room was very clean, hbogo was included with my stay, the staff was friendly and breakfast was

the gym didn't have as many exercise machines as i thought.

gym and laundry room were being renovated

breakfast was exceptional

the breakfast on the last day the eggs were very garlicy

staff was very nice mrs andrea was sooo nice room was huge and breakfast was amazing

opening the pool. private companies should be able to do as they please.

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

the gym was serviceable and had all i needed to work out properly

breakfast and wifi and bed were good.

clean room, friendly staff, very good breakfast, comfortable bed, and great value for the stay.

i felt the pet fee was quite pricey !!

the staff hotel, bar and chef all outstanding!

i stayed more then one night during this stay and my bed was never made yet front desk confirms room service

breakfast was great, gym and pool was very clean

no security cameras on the sides and parking areas. homeless nearby attempting to open the cars.

$50 pet fee for one night. checked in at 9 pm and left at 7:30 am.

breakfast was the best we had in a hotel before and complimentary so helps with the kids

staff let me go into the kitchen and get everyone food

i loved everything even the cleaners they gave my kids little bar soap for their baths.

didn't like how there was wifi but it wouldn't connect to our game system we had to hard wire

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

two bus load,s of kids checked in at 2am

the please was extremely clean including the gym and the swimming pool area

nice staff, clean facility, breakfast offered.

they even had a guest laundry

rooms, lobby, lounge, laundry room and grounds are clean

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

our pet friendly room was super clean and smelled fresh not like pets

the gym was not open.

had to go and get your own laundry and take the dirty ones

no laundry breakfast

no guest laundry room

no diy laundry breakfast can be made better

breakfast was

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

not ready the check in said 3 didn't get our room for almost 30mins which isn't but when you have kids they don

that the pool closed so early.

good breakfast

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

few people just hanging out in parking lot

and paying for parking in ridiculous

dirt, leaves in slider tracks, pool furniture busted at the seams- not just 1 piece , multiple chairs tattered

plastic laundry bag 4

the room was clean, and the laundry machines were well-maintained and convenient to use

nice pool and jacuzzi, very clean. good size room. nice breakfast.

please add waffles for the kids

a small getaway from the kids

pool area needs work

breakfast could use some improvement

i liked having a kitchen

we had the king suite with a kitchen with a full coffee pot

wish the breakfast could have been better, it was ok but compared to the other marriott hotels this was

remote, and the coffee maker was broken and we had to have that replaced, and i did not know the bar was not

hotel is pet friendly but they do charge $75+ tax + service fee per pet for the first 4 days and then $125+

the breakfast and the bar were good

great staff ,clean room ,nice facility's ,variety at breakfast, shuttle available, priced right!

the gym was fun as well

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

not the hotel's fault but due to covid the pool was closed early lol!

to recent rain, the pool had plant debris hot tub noticj warmer then the pool (just rained), but the jets didn

the room has ample space to accommodate a family of 4, spa was great, breakfast was delicious and had a variety

the pool was not clean.

pool was not heated. gfi. tripped in bathroom no lights at midnight.

pool gate was padlocked. grandkids really wanted to swim. staff didn't know why.

didn t like the fact that i asked a maintenance worker to go pick up the meth pipes in the parking lot

pool was green on walls of it bugs floating

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

cheryl at the bar was amazing, priscilla front desk amazing, great breakfast, beautiful property, perfect

hotel, pool, room, design, smell of new hotel, gym area, breakfast area, the staff, quietness, cleansiness,

parking

hotel was nice and new. salt water outdoor pool nice.

gym was nice, had a laundry area did not see but handy

appearance of the lobby, friendliness of the front desk , the bar and the server

the customer service here is superb. very clean. everything works. wifi signal strong & active.

from the layout if the room, to the bar/ food area in the lobby, to the pool with towels

gym was nice, had a laundry area did not see but handy

nice, well kept, spacious, helpful staff, good location, laundry facility.

laundry machines do not take credit cards - needed tons of quarters

laundry is four bucks per load plus detergent

the restaurant near the hotel and the heated pool

good wifi

had to wait for laundry to be done before we received and additional towels had to pay for self

a group of kids were very lond and ride at the pool.

room service ran out of regular coffee for coffee machine

great room great friendly check in/out staff great breakfast great shuttle & driver

courtyard in the center of the hotel was a bit noisy at 11pm with kids running around and yelling, but overall

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

and laundry is up on the third floor

very small pool area. the majority of the outside was parking lot.

the breakfast was fine but i would have like an offering of eggs, bacon or sausage as well.

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

kitchen staff shouting at each other

breakfast was a full bar due to covid

laundry facilities

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

when we arrived, the room was very dirty and the laundry didn t work

laundry washer issues. only one of them was working.

laundry if needed and was by card which most are still coins

very nice to have laundry facilities on site

good parking and laundry facilities

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

dingy with low to poor lighting. expensive guest laundry.

the breakfast came in handy for sure

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

laundry room was convenient

the laundry room had two washers and two dryers at $2 per load each

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

no luggage rack or laundry bag

pool is a little on the small size,parents need a bigger pool size,i think you would get more

were very happy to see holiday inn providing full amenities such as breakfast buffet, pool and gym access and

breakfast was great

the shuttle guy craig was fantastic

having kids the pool was very nice to have

pool seems old and water should be more blue.

pool closed

need semi parking

the kids didn t really care for the breakfast that they had.

indoor smoking

the l bar --carlos employee

had a non smoking room, but being so close to the casino, it still had a smoky smell

service for drinking while you're playing, i had to go to the bar every time

have had a refrigerator/mini bar in room

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

we were at the pool side. late guests screaming until early morning.

parking was easy and there were plenty of food options for dinner close by

heated pool.

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

basis the staff is always been friendly the rooms are clean and bigger nicer than the hard rock casino and they

had no wifi for a good part of our stay

have never visited the pool, but it doesn't seem to be an olympic size

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

that's not good for kids

that's not good for kids

the breakfast bar they offered for 10

no room service due to covid.

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

there is no where to get coins for the laundry

like the fact they had laundry facility

too nice of a hotel for each floor to have a shared microwave in the laundry room

location close to casino

the seperate bedroom was amazing and the little kitchen area was great

the pool was pretty much empty the entire time we stayed which was great for the kids to play freely

the complimentary breakfast was superb

the pool was only open until dusk.

family friendly with excellent breakfast and clean pool

there were no laundry amenities like advertised

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

location was great - near the casino and highways.

the pillows. no idea what the pool hours were.

laundry room was free to use so that was super nice

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

breakfast was good. first time the laundry machines was free to use.

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

laundry use was great and cheap

then entering our room and not having one complaint says it all, the bed was comfortable,kitchen was clean and

paying for parking

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

no shuttle to casino during the week

best compl breakfast i have ever had

breakfast could be more like embassy

parking lot; everything extremely clean; comfortable bed; nice bed and bath linens; great hot breakfast with

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

the king suite was not really a suite but a king room with a galley kitchen.

sparkling and all you can need in a kitchen if your staying for longer days

the fire pit was so lovely, the kids roasted marshmallows (there is a publix behind the hotel)

didnt like the fact that the lady at the front desk would not give us change to do our laundry

pool area to small

the breakfast was good

the size of the room, and the free breakfast

was good so we could walk to the strawberry festival to avoid all the traffic and parking fees

nothing. everything was great. even the parking was alright.

facilities-wise, the pool area was lovely for a quick midday dip, and the gym had every machine i wanted even

when do you the room service was good too

nice pool

kitchenette was a little smaller than expected from the description

pool was awesome as well as laundry

they smelled heavily of pool water rather than a linen-focused bleach

we didn't eat breakfast at the hotel. the hotel was very nice.

on site cafe and bar appeared to be closed more often than you would expect (one morning another guest even

the gym was okay

i needed to use the laundry due to our daughter getting sick in the car

i like the fact they had laundry room gym although i didn t get a chance to go there.

was no parking

outside pool and jacuzzi were great

so getting in and out of the parking lot sometimes took a while

laundry was only coin operated so i wasn t able to do laundry here!

laundry room is a shared wall

that it was very clean and laundry and gym were available and plenty of available parking.

proximity to room, laundry facilities could be improved

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

wide room comfortable bed laundry 24/7 super appreciated

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

elevators and guest laundry were not so tidy as l expected

all the pool and the room

the gym was nice

the hotel was under renovation, only 1 elevator... the laundry room was not inop

breakfast was good - bagels were stale. would like to see breakfast sandwich choice.

location to big cat rescue. breakfast was great.

breakfast was great. service was great. representatives were great.

breakfast choices were very good, including freshly made omeletts and there was an attendant

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

the breakfast was good. the facilities were very good workout room, laundry room, etc..

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

has pool, gym, laundry facility and business center to print stuff.

friendly staff, clean facilities, public laundry room, the pool area.

guest laundry facilities were very dirty and old

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

and the people at the front desk were super nice and helpful, our room opened up directly to the pool area but

wifi worked long enough to order food

wasn t anything i didn t like but every time i wanted something from the bar there was never anyone there

there is nothing i don't like. i wished the bar was open but i understand these times we are in

no free breakfast cold pool no courtesy van

the pool was freezing and rooms little out dated and needed

pool was nice, great location

loved the pool and the staff was very accommodating

restaurant & bar where very upscale! overall beautiful hotel!!

everything was amazing, from check-in to bar staff and pool! loved it!

are extremely nice and helpful, the rooms are clean with comfortable beds and pillows, the lobby bar and cafe

are there - it was too cold for the pool, but we would have loved to use it - very pretty the gym was clean with

pool was dirty, ac is room was so loud and needs replaced, cigarette ashtrays were dumped out and

the breakfast are was very clean

lori and the rest of the staff are phenomenal! place is clean and the breakfast is really good!

staff was very accommodating and the breakfast was well prepared and tasty

location n breakfast

there is a guest laundry on the floor

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the laundry service was poor

we were able to use the laundry services

the guest laundry was not working

laundry room should have more machines

clean, very good breakfast!

kids and dogs in breakfast area

very friendly efficient staff, excellent coffee, very clean pool and room.

there were kids running up and down the hallway