didnt like the fact that the lady at the front desk would not give us change to do our laundry

pool was filled with bugs but staff assisted us with this matter right away.

lack of parking

noise from the parking lot and highway.

parking was very limited, especially when trucks with trailers take up multiple spots

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

but over all i enjoyed the entertainment and the bar by the pool you can order food or go inside for dinner at

sparkling and all you can need in a kitchen if your staying for longer days

listed as pet friendly and they are however when booking online there is no place to put bringing pets so i

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

breakfast was horrible not enough food and what she finally put out was frozen solid

selection on breakfast and when trying to shower the morning of checkout i was unable to get hot water even

location, very friendly customer service was amazing the breakfast was great loved it here will come

staff was very accommodating and the breakfast was well prepared and tasty

the check in to check out was great the location the front desk girls were friendly the breakfast was perfect

nice pool and accessible to main routes

staff were so friendly and super accommodating in attempting to coordinate shuttle services to a local wedding

convenient ,comfortable, safe and clean, welcoming staff and amazing breakfast options

heated pool at night!

accommodations were great. quality breakfast food. friendly staff and convenient location

gym and laundry room.

the price for the room, the cleanliness and the polite staff! and the free laundry use! ? ?

and they had social gatherings three days a week which was a bonus and we loved the complimentary laundry that

approximately 45 minutes later, when i came down to grab my laundry, the spill was not cleaned up yet

the laundry is complimentary which was very helpful during our stay

staff and breakfast

the pool was only 5 ft deep which made it easy for my little ones to swim or myself carry them around

pool was also a hit with the kids

just wished we had gotten to the hotel earlier and so we could have used the pool and checked out the area

the breakfast was excellent and the staff was extremely friendly

having kids the pool was very nice to have

beautiful pet friendly hotel

the kids didn’t really care for the breakfast that they had.

there was pet hair all over my bed, sheets, pillow cases and comforter.

breakfast was very good

nice big room, hot tub by pool with awesome jets, great staff.

kitchen

the rooms are so nice, the staff is awesome and the breakfast was really good.

hot breakfast is provided by the hotel plus suites have full kitchens

some of the support staff was ok. loved the abuelita who worked in the kitchen.

restrooms (mens) were very dirty. pool wasn t opened.

room was very close to parking lot. very convenient for us. bathroom nice and large.

location and parking

the pool was decent

are renovating at this time so there was no parking and room smelled musty and tub no that clean

the staff was awesome and the ladies that worked breakfast was amazing

pool could've been cleaner looking.

they had a little bar located behind the front desk where my wife and i enjoyed a beer, and watched some football

the breakfast selsections are amazing

wifi- automatic, no password needed, and reliable

was perfect only except the self laundry machine

pools heater was broken, laundry room was down

clean, missing laundry bag, sofa bed bedding, some lights didn't work, water heater didn't not strong, toilet

just the breakfast

was close to the event that we were going to very clean and accommodating nice pool and had a decent gym than

location was great, near shopping and places to eat. loved that there was a laundry facility.

also hotel had a permanent resident living there dragging laundry on the floor bragging that she don't pay

like the open parking area

noise, semis parking on road in back of hotel

the breakfast was pretty bad. coffee was good.

are not working and it takes weeks for repairs the ice machine on the first floor and the laundry

the ac, the workers very rude, laundry facilities were gross.

front desk came to the laundry room at four in the afternoon asked me if i've been on my phone because the room

nice to be able to open big window. laundry room good value.

i wouldn t go in that pool, don t look clean, and i saw a person fully dressed that looked like a vagrant

breakfast bag was useful idea and parking plentiful

parking was easy, and staff was available when needed. bed was comfortable enough

pool was unusable and gates were locked so couldn't even sit around it

room had an inside and outside entrance and the outside was close to the pool

our room was check the woman said she found ashes, which was sand from construction in their own parking lot

we used the guest laundry and were able to get soap powder and change from reception

had all facilities needed, laundry, ice machine

also had extras at reception such as toothpaste and washing powder for the guest laundry

the pool was ice cold the kids would not even go in also it needs cleaned

now if i had kids i'd be more vocal about it

they have a guest laundry

was a laundry room we used

the guest laundry was super convenient along with the ice machines

laundry service could be a little cheaper, i can t imagine people do much laundry there but i had

did not supply breakfast yet continue to sell it on their ad the laundry did not work the guest computer does

i didn t have any cash and asked could they give me 2 bucks for laundry machine, and charge to my room

we did not get to use the amenities (pool, gym, laundry) but they looked nice and clean, and the gym had a

laundry facilities and a small but sufficient workout room

pool closed at 9 pm

we did not get to use the amenities (pool, gym, laundry) but they looked nice and clean, and the gym had a

also the dryer in the laundry room doesn't dry clothing at all

having my service dog with me in certain areas of the hotel, pool, breakfast room, office lobby, laundry room

nice staff laundry room and swimming pool

the laundry facilities close every night and rather early at that

don't work very well, and i did have laundry stolen, but i left to get more quarrters

also be laundry facilities are all out of order for most of the time i was there and had to do laundry in a

was any sheets, pillow cases or blankets available,they said multiple times take them to the laundry room around

they great service group's great the rooms were clean and the laundry machine worked p

the vending machine area/laundry had the security removed from the door so anyone could just walk in

room could been cleaner. laundry should be updated

pool, bar, restaurant closed

were fist fights in the lobby and bar area

the spa and shower if i had to pick something we liked.

there was no hot water for the spa tub or the shower

staff was great. pool very nice

just that theres no laundry on site

staff was pleasant, allowed us an early check in

delivered our dinner on a cart that is supposed to be used for taking dirty dishes to the kitchen, and we were

the location is within walking distance to many good restaurants, shops and bars

) but required the restaurant and bar to be closed

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

the gym was also well kept and clean

near casino

elevators were kind of slow? and the parking situation at night was a little difficult

room service not daily

too nice of a hotel for each floor to have a shared microwave in the laundry room

there is no where to get coins for the laundry

like the fact they had laundry facility

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

i loved the room service, and the front desk staff was fabulous and helping me through a problem

full size beds were lumpy and uncomfortable. advertised guest laundry was out of service.

i also tried to use the pool but it was impossible to be there with the laundry room venting right at it

can't go up in the elevator from second floor, forcing guests to carry laundry up to the fourth floor via the

i had to take my towels and sheets to the laundry room

the laundry area super dirty

did like how u are able to do ur laundry and the bed was very comfortable and i was able to cook my own

breakfast was good. first time the laundry machines was free to use.

we saved $ staying here for 2 weeks. free laundry, amazing breakfasts & dinner served 3 nites!

free on site laundry

laundry room was free to use so that was super nice

when i got to the car i realized i forgot my bag quarters n room that i had got night before for laundry

laundry cheaper than going to laundromat

the laundry room was very dirty.

the machines at the gym

from the room to the pool to the breakfast bar, everything was great!

free parking quiet

breakfast included was awesome especially traveling with kids

there were lots of kids staying and many were running around the halls until late.

no breakfast was included during my stay. perfect location for my stay.

was very clean and parking was very close, there was a clean pool and basketball court was

room was near the laundry, it was very loud during the day, it smelled and overall it was not the best experience

my only complaint was that the wifi was a little slow.

chairs outside at pool we re all dirty and the ac from rooms dripped on me while sitting outside at pool

quiet, clean, spacious room; good internet; good breakfast.

hot breakfast had bacon, sausage and eggs

the laundry facility was clean and easy to use

laundry room only had one washer and one dryer which didn't heat very well

breakfast was tasty and plentiful room very close to front desk on ground floor perfect

breakfast was great and the attendant at breakfast was friendly and made sure everything was clean

hotel as clean, service was friendly, breakfast was yummy, pool area was nice

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

wifi, i couldn t log on but i didn t call either. was to sleepy. lol

clean and comfortable with a great breakfast

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids

nothing was available no breakfast no laundry room through covid-19 other hotels offer

wasn't sausage available at breakfast on monday, tuesday as wednesday and laundry facilities need updated

yes, laundry is too expensive.

the laundry lady was nice nasty because i requested my room to be cleaned.

the washing machine was broke and i was told to go to a laundry mat which was located in a bad part of town

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

plenty of parking

sofa bed was dirty when i pulled it open it smelled like baby formula, the wifi didn t work the first night

the staff was friendly and the breakfast was good.

i chose this location because they allowed pets

pool looked clean

beautiful pool, lovely view of the lake, and the office staff was very friendly.

really a big deal but i would bring my own laundry detergent in the future costly in the store area

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

we came so the kids could use the pool and it was very cold

the gym sucks. they are no weight machine and the area is ridiculously small.

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

the pool was alittle small and stove in the room.

dog area was nice, kids loved the pool

serene park-like pool area

like the restaurant, gym

hot pool

the size of the room the staff the gym the pool.

very clean love the inside pool even though i didn't use it wonderful stay.

laundry room should have more machines

next night a huge party of kids and adults came in noisily at midnight

next night a huge party of kids and adults came in noisily at midnight

excellent wifi signal

out when i checked my account and noticed they took more than what they was supposed to and they wifi wasn't

the pool was cold

pool area too small

breakfast was awesome different from what other hotels offer

wifi

breakfast buffet very good

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

laundry. lost money with inoperable coin machines. upgrade!

the laundry room does need some attention.

furniture and kitchenette were very outdated, and the beds were very hard with no box springs to support the

parking

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

i guess i wish the pool was larger, but really no complaints

the breakfast was great with a good variety and no powdered eggs

location / clean / pool / breakfast / friendly staff / shower water pressure was great!

business center and laundry facilities were great

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

the breakfast was good that morning and the staff was great

everything was great! even parking was close to front door and convenient.

clean, spacious, quiet & hot breakfast options

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

gym equipment was useful

the room was very clean and the staff was very nice. the breakfast was very good and fresh

parking was free - loved that

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

guest laundry facilities were very dirty and old

i loved the pool and the night club. the atmosphere was perfect.

the area was great and having the breakfast in the morning helped. loved having the gym.

kids across the hall made noise all night

when arrived with 4-kids (2-rooms) and no the pool is not heated and the hot tub was closed off with caution

there is a smell when you walk into the lobby seems like it comes from the kitchen

wish the left the pool and hot tub open later than 8pm.

kids across the hall made noise all night

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

didn t like that we had to pay for parking

it wasn't not easy to get to. only pool was available... no other amenities.

was not included, the pool need more maintenance and we have to pay for the parking

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

left a day early and during our vacation stay of 4 nights with our 5 kids we were woken up in the middle of the

the pool was closed. i assume it was due to the covid-19 situation.

the bed extra comfy and the breakfast was good.

non smoking casino and pool area were awesome

to the hotel is connected to the smoking area of the casino so not good for a pregnant lady with kids

the pools were fantastic and so was the service

room service was excellent, just an elevator trip away from the casino and hard rock cafe (food was

place is not for kids

prepared breakfast in room

spacious room . good kitchen facility. appreciated having netflix, amazon specialty stations .

the breakfast had a good selection

pool area needs work

kitchen stocked with everything you need

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

a wide variety of breakfast items were available

i like bacon for breakfast sometimes

king room was huge. wifi worked great. quiet area

room service should always inspect their door openers before offering the room to a new guest

was easy to get in and out of the hotel, parking area, to the main road

parking was easily accessible

gym was outdated

loved '' my room and the breakfast area hotel employee was great at taking care of me and the kids

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

location of the room was great because i wanted to go to the hard rock casino and its really close to i-4

the location was near the casino which was very convenient.

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

nice pool and hot tub area

we appreciated the shuttle to the casino and the driver was courteous

best compl breakfast i have ever had

two outdoor pools

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

laundry facilities

nothing really in walking distance. but it was a cheap uber or lyft ride to the casino.

all the services where really good: parking lot, front desk, breakfast, pool, gym

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

wifi was not working too well that night, but staff say they were getting it fixed.

i enjoyed the breakfast

the room decor was new and very tastefully modern with a kitchen.

smelled like a pet was in there

we did not get room service the intire time.

breakfast, daily room service, parking convenience and location

location, ice cream social, breakfast, lobby, 24 hour coffee, parking, coffee machine

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

a car full of kids

service has always been great, the complimentary breakfast is convenient and a good variety of items to chose

there were only 3 towels and washcloths in room, no kleenex my wifi and room card were cut off before we checked

had to go and get your own laundry and take the dirty ones

no guest laundry room

no diy laundry breakfast can be made better

no laundry breakfast

the kids really enjoyed the exercise/weight room and the pool

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

the hotel was clean, the gym is clean

they have a free breakfast and free parking for the night