laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

the room was clean and spacious. bed was nice. pool nice. breakfast was good. staff was nice.

is the great hotel with very good breakfast

breakfast and wifi and bed were good.

gym and laundry room were being renovated

the pool is small

dollar hidden pet fee

nice pool

no clean towels were at the pool...but it was late evening.

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

breakfast was really good, nice way to start the day!

realize this was pet friendly

need bigger pool very crowded

parking

gym was nice, had a laundry area did not see but handy

i wasn t informed there wouldn t be housekeeping during my stay and room service and bar/ restaurant would

the gym has plenty of equipment and is very clean as well

didn't at the facility but found the snack bar very convenient

they have a bar in the lobby, which is a plus

nice, well kept, spacious, helpful staff, good location, laundry facility.

laundry machines do not take credit cards - needed tons of quarters

laundry is four bucks per load plus detergent

the suite size, furniture and kitchen was a big plus

breakfast menu was a bit weak

very clean big rooms. bed comfortable. has a bar and small restaurant

bar closed too early

i liked the cleanliness, friendly staff, and the location. my kiddos enjoyed the pool too!

the pool could be bigger

i stayed more then one night during this stay and my bed was never made yet front desk confirms room service

staff was very nice and helpful with many things, directions, laundry questions etc.

daily cleaning and room service, and housekeeping staff always concerned about your well-being

breakfast was totally awesome. got to swim in the pool many times location is awesome!

always had to ask for towels at the pool..pool could have been cleaner

lots of kids in pool loud

rooftop bar was closed.

have room that are specially allocated for pet friendly

great breakfast. spotless room. friendly people.

breakfast

we took a photograph of the pool

get quarters for laundry if i didn't have cash

laundry room had to light

the staff was very nice, check in was easy, and the free breakfast was really good.

than that everything was great the beds were comfortable staff was great i did not partake in breakfast because

the complimentary breakfast was also a plus and i really like the 12:00 pm check out

property ground very nice, pool area and pool bar are great

the pool area is great

i paid i should not have had any encounter with any bugs and i had ants all over the sink in the kitchen

beautiful grounds, pool with an excellent golf course '' & the staff

plenty of staff that were professional size of room landscaping, gym very nice and modern, priced

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

we loved breakfast time. my kids enjoyed the pool. great place to stay for a family of 6.

felt clean and safe, breakfast was great, staff very friendly.

the pools better the pool looked dirty and had spider webs on the gates

convenient location, very clean and quiet, great breakfast, safe parking

customer service comfy beds clean rooms and the kids really enjoyed the ice cream and even though we are in a

no full kitchen in suite

locacleanliness, location and breakfast

i love the staff . the staff has treated me and my kids so great and i appreciate that.

they even had a guest laundry

rooms, lobby, lounge, laundry room and grounds are clean

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

the staff is amazing, rooms were very clean, it is a smoke free hotel, pet friendly

i enjoyed the breakfast

i enjoyed having the guest laundry available since we were staying for a week

i accidentally threw out my laundry and a member of the cleaning staff helped me find it on december 30th -

they had breakfast every morning laundry and gym to use

near fox hollow golf club

good location. clean. decent gym. free breakfast. good size room.

had to wait for laundry to be done before we received and additional towels had to pay for self

lunch option and shuttles should go farther than they do and especially an airport shuttle would be great and

also our kids slept in the front room (fold-out couch) but we had to run the fan all night b/c there was so

she gave my wife and i both tickets for free drinks even though the bar was about to close, the lady at the

it was so nice and the kids & i had a blast!

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

was a big ruckus right before midnight in or around the pool or lobby area that woke me up and i could not go

quiet location, nice room, clean building and the breakfast was good too.

the closed gym.

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

and laundry is up on the third floor

laundry facility and vending machines were good to have

breakfast ended to early!

is pet friendly, even to pit bull breeds, and it looks exactly like what it does in the pictures on

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

it wasn't easy to walk anywhere except the really good sports bar and grill across the parking

they do not allow pets

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

laundry facilities

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

when we arrived, the room was very dirty and the laundry didn t work

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

but i guess they didn't have a full kitchen to work with

the free breakfast was much appreciated

pool was not heated!!

the staff and breakfast were excellent. the location was perfect for us to go to busch gardens.

i liked having a kitchen

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

breakfast could use some improvement

breakfast was very good and the staff was

no laundry bag

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

charged 10 dollars a night for parking with no security

3rd floor had a huge crowd of kids, running around with shirts off , couldn't get off elevator

the bar was very expensive. there was mold on the walls of the shower

plastic laundry bag 4

the room was clean, and the laundry machines were well-maintained and convenient to use

if you don?t get to breakfast early you miss out on better choices.run out early..

pool and hot tub and the service from rita

the pool sign says it closes at 11 but the manager came out to close it at 9pm.

parking limited

checked in for jacuzzi and pool

there were kids running up and down hallways after midnight and before 9am

the pool was clean at all times

nice having a small bar available in evening. food was good at restaurant.

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them

very nice to have laundry facilities on site

price of laundry

good parking and laundry facilities

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

pool was awesome as well as laundry

enough parking

places, the bathrooms are immaculate as well as the rooms, the staff is very kind and helpful, parking is easy

i had my kids with me and one is still in diapers

complimentary parking is also available which is great

laundry room was convenient

the laundry room had two washers and two dryers at $2 per load each

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

the laundry machine could be a little cleaner but that was not a minus at all.

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

no luggage rack or laundry bag

place is beautiful, very clean and elegant, it has a pool, they offer a good breakfast, i really like it and my

charge, the suite was super clean and had a jacuzzi, the beds were comfortable a they had good breakfast included

it has a lot of parking

breakfast, lots of options

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

dingy with low to poor lighting. expensive guest laundry.

when i was walking to my room by the pool i saw a rat running across to the laundry room area

i know late check out is at least 12 and the staff members were kind of rude with it when it came to

facilities-wise, the pool area was lovely for a quick midday dip, and the gym had every machine i wanted even

room was nice size. breakfast was great.

same breakfast every morning

hotel is in a safe neighborhood and provides free parking

breakfast buffet, gym, pool

i like the fact they had laundry room gym although i didn t get a chance to go there.

i needed to use the laundry due to our daughter getting sick in the car

free wifi, location is good.

did not eat breakfast because i wanted scrambled eggs and bacon so i just got a cup of orange

not charge extra for parking

the hotel was under renovation, only 1 elevator... the laundry room was not inop

breakfast and free parking location was great as our family lived near the area and still close to

location to big cat rescue. breakfast was great.

prefer a hot breakfast

also, we were not planning on going in pool, but we did pass by to see it

the breakfast was good. the facilities were very good workout room, laundry room, etc..

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

has pool, gym, laundry facility and business center to print stuff.

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

from reception, breakfast area, hallways and room, laundry facility - everything was super clean at all times

good location. staff was very nice. very clean. good parking. great wifi. laundry room.

laundry room

loved the golf place next door and visited it twice, it was hard to get the kids our of the pool and hot tub,

breakfast everyday always hot coffee and cookies,fresh fruit in a bowl everyone in the place has a

the laundry room consisted of one washer and one dryer

were dirty towels both days left by housekeeping that we had to take to the office for clean laundry

also didn't realize no laundry on site

washing machine was broken so i couldn't do laundry

advertised a kitchenette in each room which would normally mean a stove or at least a portable 2 burner electric

would have liked the option of a real kitchen

pets accepted

pool was cold

was great, and the kitchen attendant was so friendly and attentive to keeping everything clean and restocked

the wifi.

the desk staff was very friendly and helpful. laundry was very reasonable.

great breakfast, one of the pools was heatedud83dudc4d nice laundry room

is my second time staying at that hotel with me and my kids

comparison to other pet friendly hotels we have stayed in, the price for the fee of bringing a dog is excessive

was limited due to covid so that was unfortunate especially for the kids

my kids, both boys ages 17 and 9 had the best time here, hitting the different places in the food

place is not for kids

now there is construction going around all sides of the casino and you can hear it on all the floors we stayed

undergoing major rennovations which we new about and the pool not available but did not know the gym was

room service messed order up but was quick to fix it.

no guest laundry room

no diy laundry breakfast can be made better

no laundry breakfast

had to go and get your own laundry and take the dirty ones

i could not access the free wifi but i am enjoying my stay

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

the parking lot is incredibly convenient, consistently providing ample free spaces

heated pool.

clean and had a pool

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

laundry use was great and cheap

great location to hard rock casino!

clean room and bathroom loved the color palette kitchen very nice with all utensils very comfortable bed friendly

laundry machines were all out of whack with the money required to use them

they were very accommodating for our late check out request

having to take a hotel shuttle after 1 am

the room was very comfortable and very clean. the bar is also good. great value!

hotel gym well equipped and clean

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

really enjoyed the stay and they have clean pool

we didn't spend much time there but the pool wasn't working if that's important to you

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

304 did not have access to wifi and no onsite way to fix it

breakfast was ok

understandably the hotel is under renovation and there are construction items in the parking lot but maybe trim

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

we appreciated the shuttle to the casino and the driver was courteous

staff was friendly, pool was nice.

location close to casino with free shuttle

parking lot; everything extremely clean; comfortable bed; nice bed and bath linens; great hot breakfast with

not a great location. couldn t get ev charger to work, it was broken. room was okay.

pet friendly

breakfast was ok, the location was safe and quiet

free breakfast and free parking.

beautiful pet friendly hotel

they had laundry room as well

pool, the gym ,the breakfast,the relationships with the employers ,the beds ,the room

understand the covid situation but, the breakfast could still be a little bit better

staff always smiling and willing to help, specially at breakfast time

some gym equipment out of order

unable to do my laundry on the premises!!!

if i pay -- of my hard earned dollars i expect a free breakfast bar and a blow-dryer in my room of which i had

the pool area could use a refresh but we didn t swim during our stay so it wasn t an issue.

also -no coffee bar and breakfast included in the price, instead there was a starbucks in the lobby selling

pool area was ok

the pool area doesn t get much sun.

nice outdoor garden sitting area separate from pool & kids

nice outdoor garden sitting area separate from pool & kids

down one of the best i've tried, the room was clean, the staff was friendly, and there was enough parking to be

very helpful staff, easy parking

breakfast buffet, the laundry facility and the overall peace and quiet of the room and the

also, when i did my laundry, but i understand the reason for this

i even had to use the washing machine there, the laundry room was very well maintained and clean

and clean room,comfortable beds, very good breakfast, great location and friendly staff

love how the hotel was pet friendly! friendly guests

only one elevator and limited parking

breakfast was varied, fresh and delicious

breakfast serving area was crowded, with a long wait for the waffle maker

drug bag in parking lot

mildly unfriendly breakfast staff customer service

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

proximity to room, laundry facilities could be improved

laundry room is a shared wall

that it was very clean and laundry and gym were available and plenty of available parking.

staff was friendly, room was clean, nice pool/hottub area

location, spacious, well equipped rooms, pool, hot tub

drinks at the bar was nice and relaxing

great location at ybor central! beds are comfty and the pool is nice.

the gym was opened 24hours

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

room and pool were very clean

honestly don t have any complaints but one thing that could be seen as a negative might be the pool size as

doors looked very nice and fancy in bath but not my choice if i had little kids

no room service

pool was heated

we had to get a shuttle bus to the hotel

95 data charge , i thought wifi was complimentary

the gym has absolutely top of the line equipment and was a pleasure to use

we are excited to come back and enjoy the pool, as well as their restaurant and cafe

loved the pool and the staff was very accommodating

i do wish there was decent room service via the fino restaurant

i loved the pool and the pool bar with a dj - very fun for a young couple