no guest laundry room

no diy laundry breakfast can be made better

had to go and get your own laundry and take the dirty ones

no laundry breakfast

there is also a beautiful pool to relax in after the beach

outdated, arrived to dirty and cluttered kitchen with past guests items

beautiful grounds, pool with an excellent golf course '' & the staff

clean and loved the fact it has 2 master rooms, living room and kitchen.

the pool was fun for the kids and the poolside bar was good

i had to call down for extra blankets because of my kids and she was not rude about me calling back to back

no cable slow wifi

didn t like the fact that i asked a maintenance worker to go pick up the meth pipes in the parking lot

pool was green on walls of it bugs floating

location, pool.

pool was not heated. gfi. tripped in bathroom no lights at midnight.

get quarters for laundry if i didn't have cash

laundry room had to light

the gym didn't have as many exercise machines as i thought.

cleanliness, comfort, staff, pool, parking

the complimentary breakfast was also a plus and i really like the 12:00 pm check out

people in the pool w/ kids out of control and nobody from the property would do anything about it

the breakfast was amazing

breakfast

great breakfast. spotless room. friendly people.

the rooftop bar was closed so didn t get to enjoy but the rest of the property and facilities were

staff was very nice and helpful with many things, directions, laundry questions etc.

parking for plenty

sad that covid-19 has curtailed the hot breakfast offerings

network system is not working well.i was unable to connect into the internet via wifi

restricted parking i had a trailer i wish hotel sites would list if they have trailer parking lots for trucks

i felt the pet fee was quite pricey !!

the staff hotel, bar and chef all outstanding!

i stayed more then one night during this stay and my bed was never made yet front desk confirms room service

breakfast was great, gym and pool was very clean

no security cameras on the sides and parking areas. homeless nearby attempting to open the cars.

gym and laundry room were being renovated

internet / wifi was spotty

close to everything with easy access to restaurants, mall, outlets, tennis and golf

kitchen staff really friendly

dollar hidden pet fee

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

clean and well laid out hotel. easy complimentary parking. gracious staff.

there was no wifi or internet connection inside the room

cleanliness and location. our kids enjoyed the breakfast buffet.

spent a relaxing afternoon around the well maintained pool

the breakfast provided was great and parking is no issue

proximity to busch gardens and the kids loved the pool

there should be some way to follow up on room service requests for filled before room service departs for day

kids loved the pancake maker

rooms, lobby, lounge, laundry room and grounds are clean

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

they even had a guest laundry

employees very nice. place very clean. good breakfast

i like how they had free parking

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

there really isn't much but my own preference on breakfast. overall good selection.

location of the hotel was perfect , nice clean pool, very nice staff, and the room was top tier.

two bus load,s of kids checked in at 2am

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

the pool was really cold, a pool heater would be great but the staff was amazing!

kitchen lights didn t work. but i didn t report it either

pool was small but no big deal.

didnt like the fact that the lady at the front desk would not give us change to do our laundry

men drinking and smoking outside the front door in the pool area is very dirty

the pool was clean & well maintained

well lighted parking lot. really nice room and bath.

breakfast was great

plastic laundry bag 4

the room was clean, and the laundry machines were well-maintained and convenient to use

was great our room was clean the ac worked well we were on the ground floor the breakfast was great and plentiful

a small getaway from the kids

location staff free parking Internet speed park ticket sale expert spacious room room facilities

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

it wasn't not easy to get to. only pool was available... no other amenities.

and paying for parking in ridiculous

the pool was small and dirty

there was a lot of parking available as well

when arrived with 4-kids (2-rooms) and no the pool is not heated and the hot tub was closed off with caution

would have been better had it not been for the kids who kept running up down the hall ways screaming all night

was a number of kids staying at the hotel during the same time period, late in the evening someone banged on

location was good, kids enjoyed the pool, and the staff were helpful

ashtrays were dumped out and not cleaned up, lots of noises when trying to sleep at 10-11pm in parking lot,

breakfast was horrible not enough food and what she finally put out was frozen solid

location, very friendly customer service was amazing the breakfast was great loved it here will come

the pool was well maintained

the check in to check out was great the location the front desk girls were friendly the breakfast was perfect

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

our room and the facility (including laundry area) were clean and they took necessary precautions because of

we loved our master suite with kitchen and pulled out sofa

parking is tight but doable, most of the staff is no english i get it but cmon, but they are nice

lady at the breakfast bar was rude when i asked her question

the breakfast had a good selection

location, clean room, free breakfast

we were also close to the pool and both nights, people were out by the pool partying and that

breakfast could use some improvement

we had the king suite with a kitchen with a full coffee pot

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

wifi was poor but besides that everything else was fine

king room was huge. wifi worked great. quiet area

the hot breakfast was also good

convenient ,comfortable, safe and clean, welcoming staff and amazing breakfast options

location is great and close to restaurants around. breakfast was very fresh and delicious

the pool was small but we didn t see a jacuzzi tub which my son really wanted to enjoy

staff were so friendly and super accommodating in attempting to coordinate shuttle services to a local wedding

booking and since there was only one king bed left and i was travelling with my husband and two kids, i requested

dog was either kept in the pool area or in someone s car outside my window that i heard barking all night and

beautiful pet friendly hotel

very good hotel for staying good breakfast in service

having kids the pool was very nice to have

the kids didn t really care for the breakfast that they had.

the ac, the workers very rude, laundry facilities were gross.

front desk came to the laundry room at four in the afternoon asked me if i've been on my phone because the room

nice to be able to open big window. laundry room good value.

are not working and it takes weeks for repairs the ice machine on the first floor and the laundry

close to florida southern, good breakfast, staff was very nice, room was clean and a good size

lots of room to park my big moving truck. laundry on site to wash our clothes.

) was told people usually go to a nearby laundry

the guest laundry was super convenient along with the ice machines

did not supply breakfast yet continue to sell it on their ad the laundry did not work the guest computer does

he was making it difficult for most guests to enjoy their stay because i would go to do laundry and he would

also hotel had a permanent resident living there dragging laundry on the floor bragging that she don't pay

location was great, near shopping and places to eat. loved that there was a laundry facility.

my sister and her son enjoyed the pool

the hotel was clean and quiet. parking was not an issue. staff was friendly and professional.

tesla charging stations and rooms with kitchens . hooters and longhorn in parking lot

had all facilities needed, laundry, ice machine

we used the guest laundry and were able to get soap powder and change from reception

also had extras at reception such as toothpaste and washing powder for the guest laundry

everything through the walls, yelling kids until well after midnight, banging on walls, the room next to us had

easy check in and out, plenty of parking

service of the front desk and the free breakfast, the wifi was faster then ever

very clean and pool was nice a night

breakfast bag was useful idea and parking plentiful

horrible wifi stain sheets, towels and bathtub

better wifi connection.

nice staff laundry room and swimming pool

enough onsite laundry machines

the laundry facilities close every night and rather early at that

had an accident in on set of sheets, she said she would but that her sheets were still in the laundry room and

also the dryer in the laundry room doesn't dry clothing at all

room was near the laundry, it was very loud during the day, it smelled and overall it was not the best experience

everything from the breakfast to the room to the restroom. to the pool. the staff were awesome.

the desk staff were friendly and there was adequate parking.

quiet, clean, spacious room; good internet; good breakfast.

the pool did not have heater

also be laundry facilities are all out of order for most of the time i was there and had to do laundry in a

room could been cleaner. laundry should be updated

the vending machine area/laundry had the security removed from the door so anyone could just walk in

was any sheets, pillow cases or blankets available,they said multiple times take them to the laundry room around

rooms, gunshots in middle of night, police calls more than one time, people sleeping in the ice/laundry facility

the laundry facility was clean and easy to use

laundry room only had one washer and one dryer which didn't heat very well

the pool was closed for repairs.

clean, quiet, comfortable and good breakfast

breakfast ok

the laundry lady was nice nasty because i requested my room to be cleaned.

nothing was available no breakfast no laundry room through covid-19 other hotels offer

yes, laundry is too expensive.

the washing machine was broke and i was told to go to a laundry mat which was located in a bad part of town

wasn't sausage available at breakfast on monday, tuesday as wednesday and laundry facilities need updated

laundry services were not working

the laundry area super dirty

i also tried to use the pool but it was impossible to be there with the laundry room venting right at it

full size beds were lumpy and uncomfortable. advertised guest laundry was out of service.

i had to take my towels and sheets to the laundry room

laundry cheaper than going to laundromat

the laundry room was very dirty.

when i got to the car i realized i forgot my bag quarters n room that i had got night before for laundry

wifi was spotty and the tv did not work.

wifi did not work

had to wait for laundry to be done before we received and additional towels had to pay for self

great room great friendly check in/out staff great breakfast great shuttle & driver

i like the proximity to usf, free breakfast and cocktails.

her pleasantness with the guest is so amazing and with the kids as well

we had a great bar tender on sunday night when we stopped by for a night cap

laundry facility and vending machines were good to have

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

and laundry is up on the third floor

good reception service. rooms very clean. nice pool.

it was located close to busch gardens and they were very pet friendly without an extra fee.

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

the free wifi was a bit slow and unreliable

had key problems and miscommunication regarding the shuttle

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

when we arrived, the room was very dirty and the laundry didn t work

laundry facilities

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

very nice to have laundry facilities on site

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

laundry if needed and was by card which most are still coins

internet, poor cleaning and many excuses to do housekeeping laundry facilities poorly maintained, some of them

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

dingy with low to poor lighting. expensive guest laundry.

breakfast was a lot more than we expected. very clean and right next to busch gardens

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

no housekeeping ,gym is small

location to casino

i then asked if there was any way to get kitchen vouchers or something to compensate and was told that they

that's not good for kids

there is no where to get coins for the laundry

like the fact they had laundry facility

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

too nice of a hotel for each floor to have a shared microwave in the laundry room

this hotel was amazing! my kids love the pool and the rooms are clean and comfortable!

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

reception was friendly, room clean and spacious, breakfast amazing, wifi strong

although i did not use the pool, it was very small.

the pool was refreshing

the kids had fun in the pool

the kitchen

maybe a little outside playground for kids.

property was very clean none of the immunities in the hotel worked pool was closed

breakfast included was awesome especially traveling with kids

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

i didn't like how dark the parking lot was.

warm breakfast available.

the pool was very small. there were 7 young kids playing marco polo so no room for anyone else.

laundry room was convenient

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

the laundry machine could be a little cleaner but that was not a minus at all.

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

laundry room was free to use so that was super nice

one of four washing machines was working in the laundry facility

free on site laundry

laundry room dirty broken down

breakfast was good. first time the laundry machines was free to use.

no luggage rack or laundry bag

pool is a little on the small size,parents need a bigger pool size,i think you would get more

maybe better and more pool furniture

parking on the back of

very clean and comfortable !front desk staff and shuttle drivers were outstanding!

construction was a mess. loud. made parking a bit of a challenge.

time, no need to leave this location, you have, food, drinks, live music, casino

non smoking casino and pool area were awesome

used the gym, the pool area

i first book they said my room was looking at at the pool they gave me a room that looking out at the interstate

pool even has a lift for the handicapped

wifi- automatic, no password needed, and reliable

the breakfast bar was delicious and plentiful

the staff, clean and accommodating rooms, and the breakfast

the high cost for pets.

pools heater was broken, laundry room was down

was perfect only except the self laundry machine

clean, missing laundry bag, sofa bed bedding, some lights didn't work, water heater didn't not strong, toilet

a hotel filled with middle school kids and i really didn t hear them

the gym was excellent.

just that theres no laundry on site

staff was pleasant, allowed us an early check in

good breakfast nice bar / lounge

wifi was unstable because it goes through a problematic hilton gateway

restaurant and bar facilities were very good as were the staff

approximately 45 minutes later, when i came down to grab my laundry, the spill was not cleaned up yet

and they had social gatherings three days a week which was a bonus and we loved the complimentary laundry that

the laundry is complimentary which was very helpful during our stay

the price for the room, the cleanliness and the polite staff! and the free laundry use! ? ?

gym and laundry room.

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

on line says laundry facilities but there isn't any no hair dryer

pool has been closed

location was great - near the casino and highways.

laundry use was great and cheap

laundry facilities

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

shuttle to the casino

the property was very clean, well lit, great location, parking was good, breakfast was good, the staff refilling