enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

the closed gym.

there was reconstruction and no wifi and we were not informed prior to the trip

breakfast could use some improvement

breakfast was ok since it was weekend, overall enjoyed our stay, clean room, nice hotel, excellent

spacious room . good kitchen facility. appreciated having netflix, amazon specialty stations .

i liked having a kitchen

the breakfast had a good selection

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

our room and the facility (including laundry area) were clean and they took necessary precautions because of

but i guess they didn't have a full kitchen to work with

pool was not heated!!

hot breakfast had variety and the larger lobby is used as eating space

shuttle wait was too long.

kids across the hall made noise all night

dirty facilities; gym equipment broken; room and bathroom were not clean

spacious rooms. we loved the shuttle service to the theme park.

was a number of kids staying at the hotel during the same time period, late in the evening someone banged on

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

the bar was very expensive. there was mold on the walls of the shower

few people just hanging out in parking lot

entrance of the hotel could have been better and i didn't like the fact of having to pay for parking

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

the pool sign says it closes at 11 but the manager came out to close it at 9pm.

parking lot was being repaved, so parking was very inconvenient

l and the breakfast was

had to wait for laundry to be done before we received and additional towels had to pay for self

loved the idea of the suite, and kitchenet area.

separate room so kids could have the couch. great breakfast.

we were able to get ice from the bar or the front desk

phones didn t work so we couldn t use room service and when we called with our cell phones to the lobby it

and laundry is up on the third floor

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

complimentary breakfast was substantial and good variety, staff was friendly, not far from busch gardens

place was impeccable and it s a pet friendly property which was what we needed

room smelled like wet laundry, our sliding door had no lock or latch on it

when i was walking to my room by the pool i saw a rat running across to the laundry room area

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

dingy with low to poor lighting. expensive guest laundry.

breakfast was a lot more than we expected. very clean and right next to busch gardens

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

it was a great size for three adults and two kids

my kids were able to charge things without adult consent

laundry facilities

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

when we arrived, the room was very dirty and the laundry didn t work

very nice to have laundry facilities on site

good parking and laundry facilities

price of laundry

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

laundry washer issues. only one of them was working.

the laundry room had two washers and two dryers at $2 per load each

laundry room was convenient

the laundry machine could be a little cleaner but that was not a minus at all.

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

no luggage rack or laundry bag

room service at all after 3 days of stay i ask on the morning for room service and the woman on the

the staff was wonderful the beds were so perfect room was clean and the breakfast had so many choices

sheets were dirty and wifi did not work

elevator in the front of the property, far from parking in the back especially if you have a room towards the

pool closed too early

the front desk did not seem to know where the pet relief areas were, so i had to ask one of the valets

one small thing valet parking should be free for guest 1 in 1 out just a

it was really pet friendly and i was really comfortable every where in the hotel

kids

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

room was clean, breakfast was good

pet friendly

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

i didn't like the breakfast the food was cold and the pancake machine was broken..

the free hot breakfast, the staff, the peacefulness and location from highway and casino.

the pool was refreshing

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

loved the fitness room with the pool view

the pools better the pool looked dirty and had spider webs on the gates

breakfast was presented nicely every day

business center and laundry facilities were great

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

clean, efficient, great breakfast, and friendly staff.

i didn't like how dark the parking lot was.

need more parking space.

on line says laundry facilities but there isn't any no hair dryer

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

there were no laundry amenities like advertised

the fact that the pool was not open. come on vacation to relax and play in pool.

the pool was dirty

staff let me go into the kitchen and get everyone food

very clean and nice staff and good breakfast and nice pool.

i liked the friendliness of the staff, breakfast and location.

i loved everything even the cleaners they gave my kids little bar soap for their baths.

breakfast

laundry facilities

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

breakfast needs to be improved a lot

free parking

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

rooms were big and hot tub at pool was awesome. they let us use it even after it was close.

pool was dirty along with jacuzzi so you couldn t use any amenities

best compl breakfast i have ever had

it was close to the casino

quick checkin and checkout, good people, good bed and room,good breakfast

need semi parking

breakfast was ok, the location was safe and quiet

great pool, warm and clean

no jacuzzi or heated pool

was very clean and parking was very close, there was a clean pool and basketball court was

breakfast was fresh and so many options each morning

property was very clean none of the immunities in the hotel worked pool was closed

we used the pool area during the day and relaxed by the firepit at night

pet fee was pretty high.

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

the breakfast bar they offered for 10

handicap parking was close to entrance

one treadmill at the gym was broken

the gym was not available and no cafeteria

laundry room was free to use so that was super nice

free laundry

free on site laundry

one of four washing machines was working in the laundry facility

also, free laundry which was really nice

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

there is no where to get coins for the laundry

too nice of a hotel for each floor to have a shared microwave in the laundry room

like the fact they had laundry facility

shuttle service

laundry room is a shared wall

woken up by laundry machines

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

that it was very clean and laundry and gym were available and plenty of available parking.

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

the gym was nice

room and pool were very clean

the pool was freezing and rooms little out dated and needed

gym was under construction

marvellous hotel and swimming pool within 1 block of the ybor district ! 5 stars !

drinks at the bar was nice and relaxing

kids were sneaking in behind guests as they were using the key to get in on the side door, made us

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

guest laundry facilities were very dirty and old

we noticed one of them use the hotel lot as parking for their service center

the breakfast was good, hot & fresh

room service didn t have anything veg

gym was also spacious and well outfitted

loved everything but wish it had a gym

stylish, great location, lively hotel bar and excellent coffee shop

amazing staff, beautiful room, awesome pool, fantastic onsite restaurant

the guest laundry was not working

we were able to use the laundry services

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

there is a guest laundry on the floor

the laundry service was poor

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

good location, friendly staff, great breakfast and even ice cream at night!

the only disappointment was that the pool was out of service during our stay

my kids live local

laundry room should have more machines

next night a huge party of kids and adults came in noisily at midnight

made reservations for 2 adults and 2 kids with the expectation that the sofa bed would be big enough for two 1

wonderful staff, good breakfast, we enjoyed the pool, and lots of great restaurants nearby.

out when i checked my account and noticed they took more than what they was supposed to and they wifi wasn't

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

laundry. lost money with inoperable coin machines. upgrade!

the laundry room does need some attention.

the gym was small but i got some great cardio in

the front desk staff and those working the kitchen were very helpful and friendly

if you allow pets then the common areas should be deordorized with a pet treatment frequently and the room

enough food for the breakfast when you have a team of young kids you have to expect to use more food for breakfast

staff, the room space, the free wifi, free breakfast

couldn't take the kids out because the only operating elevator broke down for majority of the night

when i arrived they refused to accommodate me, telling me they didn t have a pet room available for my party

really liked the indoor pool, and the beds were super comfy, as well as the fitness area was very nice

limited expensive bar - notes state you can enjoy cocktails at the bar but options are limited to a few wines

the size of the room the staff the gym the pool.

breakfast was unpleasant tasted like soap and the pool had high fumes of chlorine and there were kids being

the walls and ceilings are paper thin, we heard kids running up and down the hallway, upstairs, the room next

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

really a big deal but i would bring my own laundry detergent in the future costly in the store area

clean. hotel lobby and bar was outstanding. staffs helpful.

parking was the only complaint that we had.

nice room and pool area. close to everything.

if one of our kids came in while we were showering they would see us naked

the gym has everything for a good workout, and the rooftop swimming pool provides a great view of the

we took advantage of the gym and the pool

gym is well equipped

the gym and laundry services were closed at the time.

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the total environment from the staff to the laundry to the pool was excellent

wifi air conditioning comfort of bed fridge/microwave/cutlery shuttle to cruise

we got to check in early and enjoy the pool. the staff was awesome too we will be back

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

having a kitchen with most of the needed utensils, etc was an added bonus

pet friendly, excellent staff, great location, good space

fact that you were close to everything the cleanliness of the place and the breakfast staff nice and friendly

laundry facilities were perfect for my road tripping needs

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

coin laundry, but you have to figure out how to get the coins

dog area was nice, kids loved the pool

free breakfast

good breakfast, friendly staff, clean room. i would surely return.

a hot breakfast, less gratuity charges, room was fine went left, we are not a messy family.

big, clean, comfortable room. great pool area. friendly staff.

breakfast offered a good variety, including vegan-friendly options such as oat milk

expensive fee for parking, roof pool closed, not enough towels in room for everyone

' i also enjoy the bar and restaurant area

no free breakfast like other hotels do.

deal for the room, actually came out to this hilton because of the gym

with breakfast voucher

the staff hotel, bar and chef all outstanding!

location, full kitchen, comfortable room, breakfast buffet variety

there was a basketball court which is nice for kids but also noisy

it would have been perfect with a pool a bit warmer ;-)

complimentary breakfast

the room was beautiful! full kitchen and separate bedroom. very comfy!

and efficient staff, reasonable prices in bar restaurant, good location and comfortable room

restaurant and bar were great

didn't like how far i had to walk to get a drink out at the pool lol

paying for wifi is not good.

there is no art on the walls, the tv was small and positioned in an awkward place in the room, wifi was extremely

pool was nice

the staff were all extremely friendly, the hotel bar was very relaxing & the bartender was very helpful with

wifi didn t work

no bar open at 5pm although they couldn t say why it wasn t open

pool was not in working order, which should have been stated prior to booking at the hotel

it was great that had washers and dryers, but the hotel didn t supply laundry detergent

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

but they cleaned up the guest laundry space so that was an improvement

to find and access the pool, fitness center just next to laundry (loud and smell of

love the proximity of the property and that it has a shuttle, guest laundry and the restaurant staff is amazing

was impressed with the room loved the advantage of the kitchen and living room in the king room

the pool and fitness center locations should be in the elevators.

love the late check out time of 12

great location, traffic wasn t bad. several accommodations, pool, restaurant, etc

room was fabulous and clean - a king suite with city view and own kitchen on the 14th floor

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

laundry only on 4th floor

valet, a bar, a great restaurant, great breakfast and a starbucks

and the coffee bar which was still open, was great coffee

also, wish their pool was indoor

the panoramic views on the pool deck are blocked by trees and foliage

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

also there was no room service menu in the room

there were no vending machines. yes there s room service but i wanted a coke.

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

walked up the street to cvs,and bought a few snacks,then had dinner in the hotel restaurant,the kids enjoyed,we

room bed breakfast

the hotel is perfect but i didn t enjoy the kids in the hot tub.

love the rooftop pool and bar

will not stay in a pet friendly hotels again

free wifi is nice

the attached bar right inside the doors made it extremely convenient

the pool is beautiful the gym is very clean and nice

pool was small. could be bigger for such a big hotel

laundry bag it was used before and in bad shape

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

food, location, staff, pet friendly with no additional charge.

$44.00/day parking - $75.00/day pet fee - no free breakfast

the pool and cleanliness

cleanliness, gym, pool, love the hotel hallways, super luxurious and modern

pool & food was great

our floor to ceiling windows yielded a gorgeous view of the pool, rooftop bar, amalie center, downtown skyline

when we did order room service from the third option, there was a hair in my food and the tomatoes were mushy

very noisy and terrible room service

of the reasons why i picked the hotel was because of the room service and location

we brought our pet and the whole process was seamless

like the free breakfast and free internet, the complimentary reception in the evening with drinks and snacks

large beetle bug found in our room. no room service after 10:30pm.

and my laundry was lost before checkout

there s an excellent laundry room with washers/dryers

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

great location, great views and restaurants. comfortable room, great pool.

i had to pay to use the wifi.

room service

wifi should have been free of cost for the guests.

we were not able to access the pool.

the room was very comfortable! the pool and food at the property was great.

gym and laundry room were being renovated

plenty handicap parking

dollar hidden pet fee

breakfast and cleanliness

as friendly as expected, the carpet in our room had a stain that looked like dog vomit and the gym was nice but

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

is the great hotel with very good breakfast

breakfast was very good. location was excellent.

not staying there were filling up coolers after gaining access thru an entrance going out to the parking lot on