laundry machines do not take credit cards - needed tons of quarters

laundry is four bucks per load plus detergent

nice, well kept, spacious, helpful staff, good location, laundry facility.

good wifi

pets ok

gym was nice, had a laundry area did not see but handy

the gym has plenty of equipment and is very clean as well

the breakfast was amazing. the food at the bar of an evening was exceptional as well.

hotel employee in the bar was excellent and friendly as well

the hotel is lovely and has a complete gym as well as a zen room

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

there was no mention of a per fee, they charged me 100 dollars for my pet

parking

realize this was pet friendly

breakfast was really good, nice way to start the day!

laundry facilities made it really convenient

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

parking spaces seem a bit narrow but that wasn t a major deal when everything else was superb

i personally did not like the sausages but my kids did

free parking

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

the people were friendly. the wifi worked well and was not complicated.

breakfast was a great plus and staff kept nice breakfast area clean

kids slept in and breakfast was already cleaned up when they went down to lobby at 945a

no full kitchen in suite

clean. friendly. no carpeting-vinyl floors. comfortable beds and linens.

breakfast was the best we had in a hotel before and complimentary so helps with the kids

staff was amazing and generous , i traveled with small kids they were so accommodating, especially since i came

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

very very clean and a great breakfast

the breakfast and the pool. the beds were extremely comfortable.

the gym was serviceable and had all i needed to work out properly

gym and laundry room were being renovated

we enjoyed the outdoor pool in the afternoon and evening as well

staff was very nice mrs andrea was sooo nice room was huge and breakfast was amazing

even helped with an early check in and made us feel right at home

decent tv and internet, early check in allowed.

the pool could be bigger

no free breakfast like other hotels do.

the convenience of a restaurant and bar was great after driving eighth hours to get there

the parking was terrible once you leave the hotel you have trouble trying to find a parking spot

deal for the room, actually came out to this hilton because of the gym

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

it did however drown out the live band at the bar & grill on the adjacent property

it was a great size for three adults and two kids

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

laundry facilities

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

when we arrived, the room was very dirty and the laundry didn t work

had to wait for laundry to be done before we received and additional towels had to pay for self

great room great friendly check in/out staff great breakfast great shuttle & driver

breakfast bar could be a little better with more food choice items

plus no menu for room

liked having two rooms, with the kitchen area

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

and laundry is up on the third floor

also liked that they served breakfast

room was next door to the gym

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

good parking and laundry facilities

price of laundry

laundry if needed and was by card which most are still coins

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

pool was awesome as well as laundry

wasn t a lot of parking right at the hotel, we had to use the adjacent lot

and the bar downstairs is a plus

i had my kids with me and one is still in diapers

clean rooms quiet and modern. bar and food available in hotel.

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

wifi was poor but besides that everything else was fine

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

the employees were incredibly kind and the hotel continued to offer bagged continental breakfast in place of

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

laundry room was convenient

the laundry machine could be a little cleaner but that was not a minus at all.

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

no luggage rack or laundry bag

breakfast, lots of options

small parking and expensive pet fee. sofa bed very uncomfortable.

staff are all super friendly and extremely helpful there s a shuttle to bg which is perfect the parking is

staff just great especially tara at the front desk. room was comfortable and breakfast was good.

were some late night noise which is not uncommon at hotels with kids but otherwise great

the full sized kitchen...

prepared breakfast in room

spacious room . good kitchen facility. appreciated having netflix, amazon specialty stations .

breakfast was very good and the staff was

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

our room and the facility (including laundry area) were clean and they took necessary precautions because of

included full kitchen and seperate bedrooms for great price

we did not use the swimming pool as it was too cold outside, but it looked very pretty, and the hotel is next

not ready the check in said 3 didn't get our room for almost 30mins which isn't but when you have kids they don

sat by the pool for tea and a bit of sunshine and it felt very private

i would have insisted on if i were the hotel manager, is that the workers not park in the front parking spaces

was under the impression that i booked a room with a small kitchen in it

breakfast buffet, gym, pool

beds and pillows were fantastic, the pool was located very conveniently, very friendly and helpful staff

no laundry bag

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

the bar is

charged 10 dollars a night for parking with no security

the pool was small and dirty

when i was walking to my room by the pool i saw a rat running across to the laundry room area

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

room smelled like wet laundry, our sliding door had no lock or latch on it

dingy with low to poor lighting. expensive guest laundry.

the lady was rude about me having my pets that i was not being in the hotel then she had this man that work

i needed to use the laundry due to our daughter getting sick in the car

i like the fact they had laundry room gym although i didn t get a chance to go there.

breakfast during the week could be longer until 10, but not bad at all

price, free parking, free wifi, business center

wifi was slow and the room was showing signs of wear.

was a number of kids staying at the hotel during the same time period, late in the evening someone banged on

offered shuttle service and the bus never picked us up!!!

once was room service provided, i spent a whole day out of the room and came back and the trash was still

no matter who we spoke to whether the front desk receptionist or the room service attendants, they treated us

kids across the hall made noise all night

plastic laundry bag 4

the room was clean, and the laundry machines were well-maintained and convenient to use

l and the breakfast was

a lot of wasp in the pool area..

the hot tub and pool, cleanliness and the room were amazing

we loved the roof top little bar and grill

good location, good breakfast, good breakfast

rooftop bar was closed.

brand new hotel with spacious rooms. great rooftop bar with local beer selection.

how small the pool was and our shower had cold water coming out :/

laundry room had to light

get quarters for laundry if i didn't have cash

great bathroom. nice lobby and pool. staff was courteous!

breakfast

there was a bad order outside the hotel in the parking lot

the hotel was under renovation, only 1 elevator... the laundry room was not inop

location to big cat rescue. breakfast was great.

free wifi and free breakfast were the perks that i enjoyed at this hotel

breakfast, pool, workout room

clean comfortable and a good breakfast ud83dude0a

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

has pool, gym, laundry facility and business center to print stuff.

the breakfast was good. the facilities were very good workout room, laundry room, etc..

i accidentally threw out my laundry and a member of the cleaning staff helped me find it on december 30th -

they had breakfast every morning laundry and gym to use

i enjoyed having the guest laundry available since we were staying for a week

good location. clean. decent gym. free breakfast. good size room.

first floor, very noisy, next to parking lot, therefore, noise and bright lights

staff was very nice and helpful with many things, directions, laundry questions etc.

breakfast was extensive for a small room, wifi worked and beds were comfy

clean and comfy rooms and breakfast is amazing for a hotel

breakfast was totally awesome. got to swim in the pool many times location is awesome!

good breakfast but very small seating area.

kitchen did not have paper supplies and dish soap

charged a guest fee of $25.00 to golf along with nine hole golf fee of $55.00.

what i loved best about the hotel was the golf resort and being able to walk on the sidewalk

the pool area is great

beautiful golf course

laundry machines were all out of whack with the money required to use them

excellent location which room service was available

make sure we got our marriott points and directed us to where we could get food in the airport as room service

some noisy kids. charge for parking

restaurant was good and the late night room service was great

non smoking casino and pool area were awesome

spa was the best jolinna/swosh was the best on setting up my reservation and making it a perfect

the non smoking room was clean and cozy

location and easy access and the pool!

won big and room service was great

laundry use was great and cheap

laundry facilities

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

the pool 10/10 the water was so warm all the time and was open until 10pm

all the services where really good: parking lot, front desk, breakfast, pool, gym

she even drove the courtesy shuttle

great modern and clean hotel. friendly staff and free shuttle to airport

good gym nice warm pool delicious breakfast comfy beds

i loved that they had floaties in the pool and did grilling & live music

enjoyed the pool, and bar

room service forgot my order

the pool is shaded in the afternoon not enough sun should have been build where the courtyard is

pool was hot

have stopped doing shuttle service to and from the airport

i worked out in the gym 2 mornings

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

really enjoyed the stay and they have clean pool

close to casino

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

no shuttle to casino during the week

best compl breakfast i have ever had

breakfast could be more like embassy

parking lot; everything extremely clean; comfortable bed; nice bed and bath linens; great hot breakfast with

i loved that it had a kitchen and a door that cuts off the room from the dinning room

loved having the convenience of a kitchen in our room

great apartment, comfy bed, great breakfast, friendly staff

kitchen had no sponges for cleaning and blacked certain essentials

we was in a room with a kitchen and it was not really that clean

there was adequate parking, great wifi, huge shower

pool was great

room service served in plastic containers with plastic silverware

room was big, clean and had a view of the pool

the cafe bar and the room service meal plans were very confusing it how you can eat and where you can eat

there is nothing i don't like. i wished the bar was open but i understand these times we are in

great location at ybor central! beds are comfty and the pool is nice.

wasn t anything i didn t like but every time i wanted something from the bar there was never anyone there

loved everything about it especially the bar and food

was at a great price and perfect location to all the restaurants and bar to down town ybor city, within walking

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

i didn't like the breakfast the food was cold and the pancake machine was broken..

free breakfast exceeded expectations

parking was easy and there were plenty of food options for dinner close by

there's a pool, gym, free breakfast, and a small store with snacks and necessities such as advil

clean,front desk staff was awesome, and both shuttle drivers were excellent

fast wifi, food nearby

covid beakfast was oatmeal, a mini water and a garnola bar every day. pool was closed for covid

no hot tub. no hot things for breakfast, like eggs & bacon.

quality of the bar food was poor. no room service facilities or coffee machine in the room

the pool area is stunning, love the covered lounge chairs

didn't like that the room did not have a microwave nor did it have room service

the pool, coffee place and lobby are nice and cozy

want to thank the valet team, front desk staff and room service personnel for simply doing an outstanding job

the laundry service was poor

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

we were able to use the laundry services

there is a guest laundry on the floor

proximity to room, laundry facilities could be improved

woken up by laundry machines

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

laundry was only coin operated so i wasn t able to do laundry here!

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

wifi was very strong. loved it. staff was friendly.

not enough parking lot

location was right by the casino

the gym was awesome

love everything about my stay room service and the property had plenty entertainment for kids

kids found a big piece of the ceramic tile from the hotel pool in the deep end and said the light

everything was excellent and the gym facility is marvelous. expensive top of the line equipment

food wasn't great at the 1832 bar and restaurant as well as the hours to order for room service or

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

elevators and guest laundry were not so tidy as l expected

very clean hotel, staff very helpful & friendly, breakfast very nice & a lot of choice.

enjoyed the pool and workout room also

were kids playing in the hallway

over priced snack bar and breakfast

good location (near all sorts of placers to eat/drink) and plenty of free parking in a nice room

like the parking situation or the actual hotel location

really liked the fact that the pool and hot tub were open until 9:00pm

good guest laundry room

this would greatly improve the experience for guests who need to do laundry during their stay

smell of cigarette smoke between the elevators & laundry room

it, the staff couldn't fix it, but they kindly send me down to their sister hotel to finish my laundry load

sounds, (maybe laundry machines

they had laundry room as well

the pool area!

the breakfast was good, some hot and some cold

the pool wasn't enticing.

nice staff, comfy room and a pretty pool, what more could i want!

beds, decent size room, well lit hallways, laundry facilities, free breakfast, restaurant within walking distance

the laundry facility was broken and flooding the first day

it had laundry - but no soap to

laundry room was out of order.

room was located directly behind 24 hour laundry, ice machines and mechanical room

unable to do my laundry on the premises!!!

parking lot too small

also, since there was contruction going on which was not a problem, but part of the parking area was limited

bar service when i arrived at 10pm

were working on outdoor waterfall by pool

we have to pay for parking and breakfast wasn't so different

a hot breakfast, less gratuity charges, room was fine went left, we are not a messy family.

breakfast offered a good variety, including vegan-friendly options such as oat milk

breakfast was so not worth it

i was on the 8th floor with the pool and bar

was no laundry facilities or hot tub

it doesn t have a laundry room to wash clothes!

no laundry facility. and need separate service elevator for employees.

no where to do laundry. i had to go across the street to the extended stay.

there was no laundry room for clients

love the proximity of the property and that it has a shuttle, guest laundry and the restaurant staff is amazing

great and calm location, 10 min walk from downtown, 10$ for daily parking, self-service laundry

to find and access the pool, fitness center just next to laundry (loud and smell of

very impressed on the guest laundry and no charge was a wonderful gift to the guest

but they cleaned up the guest laundry space so that was an improvement

laundry,

pool areas and gym,laundry and

liked having laundry on site, even if it was a bit expensive at $2

one of our major concerns was that we had animal stains (feces/urine) on our carpet

great breakfast - not a continental breakfast but a hot breakfast with eggs bacon waffles

i even had to use the washing machine there, the laundry room was very well maintained and clean

also, when i did my laundry, but i understand the reason for this

breakfast buffet, the laundry facility and the overall peace and quiet of the room and the

breakfast had many options pool was clean rooms clean staff very friendly and

picked this hotel based on the availability of a free shuttle to the immediate 5 mile area

it's quiet, like having a kitchen , even though never cooked or ate in the room,nice to have

and great breakfast

breakfast was friendly and i loved the fresh waffles during the week

breakfast was excellent

breakfast was varied, fresh and delicious

clean. great location .breakfast. laundry. easy access to highways

the ev charger did not work, and i came to this hotel because they had one.

pet friendliness could have been more accomodating

front desk was extremely friendly and kind enough to let us stick around the facility and have breakfast

gym is old, treadmills not working. water tank empty in gym and at guest courtesy table