there s a gym & good laundry facilities

it was nice (after a 2 week road trip) to find a coin operated laundry room (next to the gym)

the shuttle service was excellent and we loved not having to pay for washing and drying laundry

the laundry facilities were free, and there were 5-6 washing machines and tumble dryers, which were

complimentary laundry was such a welcomed amenity

pool was heated

i wish room service and the restaurant had more vegan options.

wish the shuttle service would have offered transportation to raymond james stadium.

hotels near the airport i checked with weren t will to shuttle me to the airport 4:30am

we had to get a shuttle bus to the hotel

nice self-serve mini-mart, bar and breakfast buffet in the lobby

breakfast offered a good variety, including vegan-friendly options such as oat milk

good breakfast, friendly staff, clean room. i would surely return.

breakfast was so not worth it

a hot breakfast, less gratuity charges, room was fine went left, we are not a messy family.

i love that they had a 2 bedroom and the free breakfast

kitchen service personal was great and friendly

how clean breakfast was great pool was so nice with shade rooms are large walking distance to ut fast

they didn’t honor the 4:00 pm late check out despite being a platinum elite

good breakfast with choice of hot and cold food

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

the laundry service was poor

we were able to use the laundry services

there is a guest laundry on the floor

however the wifi connection was very bad/slow

pool was not in working order, which should have been stated prior to booking at the hotel

the hotel had no bar until 5:00 and then closed at 9:00, just not the quality for close to $300

they have a pool.

was the week of the bar exam, so they gouged us with high prices, mandatory valet at an additional 20/day plus

amazing staff, beautiful room, awesome pool, fantastic onsite restaurant

only thing i'd like to mention is no room service, and the bar closes early.

are there - it was too cold for the pool, but we would have loved to use it - very pretty the gym was clean with

room service didn t have anything veg

we are excited to come back and enjoy the pool, as well as their restaurant and cafe

the kids enjoyed the pool and i was able to log into all of my streaming apps and watch my favorite

i used both the gym and the pool and was impressed with both

the kids loved having a basketball court to shoot around on

we was in a room with a kitchen and it was not really that clean

the property had a pool but it was empty

the wifi. the hot water.

room service even with small restricted menu would be nice

there was adequate parking, great wifi, huge shower

the pool was warm and very inviting

was great from the room, the cafe, the bar, the pool, the location and the airport shuttle

great staff and airport shuttle service. very clean. great location. pool was pristine.

breakfast was just ok. no restaurant. pool was cold.

super comfy bed, great shuttle to/from airport and mall.

the shuttle runs during the day, so very helpful if the flight times match

breakfast

the pool was freezing and rooms little out dated and needed

location, spacious, well equipped rooms, pool, hot tub

there is nothing i don't like. i wished the bar was open but i understand these times we are in

pool was cold but bearable especially when you rounded it off with a really warm hot tub just ask

it has a nice little pool too

rooftop bar and restaurant was very nice

have to walk through the bar to get to the pool & it s not ideal during busy nighttime crowds

the bar closed at 3-4 and food couldn t be ordered until 5

i was told the room that was reserved did not have a kitchen and so he attempted give me a room handicap

rooftop pool and bar gorgeous

we checked in the front desk didn t tell us about breakfast, coffee, and pool area locations

rooftop pool and bar and close to restaurants

again, if you re a couple that s actually pretty nice, but keep that in mind if you have kids with you or

walking through the roof top bar and restaurant after swimming

really loved the pool but unfortunately it was close throughout my stay, that seemed to be the only downside

restaurant and bar were great

morning coffee bar room service location

morning coffee bar room service location

pool was a bit small but served its purpose.

the food was delicious at the bar and at breakfast

the shuttle driver was 20/10. love that driver. room was clean and all employees nice

not much for room service.

the pool is shaded in the afternoon not enough sun should have been build where the courtyard is

staff service was excellent rooms were clean and seem fairly new beautiful and relaxing pool

the pool could have had more lounge chairs

great location and nice gym; staff was great

close to cruise terminal, modern, staff very friendly and helpful, nice pool, clean rooms,

family trip with pet, staff was super nice and accommodating, especially considering they were working on

a few other things i was not completely thrilled with were mostly related to the pool and bar area

the bar is great and the outside area by the pool is awesome

to use the washer/dryer in the laundry

they gave our friends who were not staying the night a free shuttle ride to the airport

very comfortable bed, very clean room. adequate gym and pool.

complementary shuttle service from airport was good

very comfortable bed, very clean room. adequate gym and pool.

excellent hotel, near cruise port friendly staff, breakfast was really good

the pool and fitness center locations should be in the elevators.

the hotel has a nice bar where we enjoyed several days the happy hour, the cuban croquetas and chicken i can

the free breakfast was delicious

position, breakfast and general services

laundry only on 4th floor

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

valet, a bar, a great restaurant, great breakfast and a starbucks

breakfast was much better than any other basic hotel breakfast

hotel location and the amazing free breakfast was was the tipping point for our choice

laundry bag it was used before and in bad shape

huge container of laundry left in middle of hallway, which is a fire hazard and eyesore

no i m house laundry, only a self service machine that needs 8 quarters, nowhere in the hotel had quarters

location. pool area. room was large.

i had a great time, my kids didn t want to leave, will definitely be returning

do not have any laundry facilities there on site and the computer office was right there in the main lobby open

had a drink at the bar and brittani was awesome

pool deck was extremely hot

room service wasnt as appealing as we'd thought. lighting is a bit lopey, but okay to deal with.

room their guests smoke weed which the smoke comes to our room all the time and l have 2 little kids so its ruin

the gym and laundry services were closed at the time.

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

the total environment from the staff to the laundry to the pool was excellent

the gym and laundry services were closed at the time.

friendly staff, clean, complimentary breakfast, spacious room with full kitchen

6th floor which is an open access floor meaning that anyone has access to it because of the pool, gym etc

everything was good! but the view of the corner room and the pool on the rooftop was the best

check-in, super friendly staff, nice view from room, great wifi, comfy beds, good basic breakfast, would stay

breakfast was delicious and a large selection

roof pool

the restaurant needs more staff, especially in the kitchen and at valet station

large beetle bug found in our room. no room service after 10:30pm.

pool was closed for maintenaince and i had brought my bathing suit, intending to use it, only to

breakfast was great and the location was perfect.

nice swimming pool and loads of choice for breakfast

the pool bar seemed a tad understaffed on a busy sunday before a holiday.

eventually turned out to be a false alarm, leaving the kids hysteric, s compensation was not even suggested

loved the pool

quiet room and were 2 doors from the elevator and could hear the street noise and noise from the pool area above

and they forgot to charge 300$ for mini bar and kept bothering me after i returned back from the states

our room was near the bar and we could hear everything

the bar staff made amazing cocktails and were able to advise us on other inside knowledge of where they

the hotel bar was also very pretty

were a lot of bar items and the refrigerator didn't really have any space so i had to move things just to fit

there was an issue as the kitchen staff didn't arrive at the expected time but the staff dealt with us admirably

laundry machines were all out of whack with the money required to use them

would have been nice if the gym had more machines, so i could get a better workout

in next room was loud and mother could easily be heard yelling at kids

in the airport and clean. the bar was fun and food was amazing. the gym was perfect.

room service been available. i understand the issue was the covid pandemic.

the hotel has a laundry room with coin operated machines, but the change machine was broken.

food service went to take-out for coronavirus. hope it goes back to normal room service soon.

the parking

food was average but our food all came out 10 min apart and it took 1 hour to get my daughter's kids meal

also i didn't like the fact that parking is $10

and my laundry was lost before checkout

there s an excellent laundry room with washers/dryers

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

the third floor pool deck provided a superb view of the waterways

location was perfect for this trip. pool was lovely. drinks were great.

the hotel staff upgraded me to a king spa room that had a huge tub looking out on floor to ceiling windows over

wonderful views! great pool and friendly staff!

cleanliness, gym, pool, love the hotel hallways, super luxurious and modern

wish wifi was included

no where to do laundry. i had to go across the street to the extended stay.

it doesn t have a laundry room to wash clothes!

was no laundry facilities or hot tub

there was no laundry room for clients

no laundry facility. and need separate service elevator for employees.

prices at the bar are high. food and drink prices.

we were not able to access the pool.

the staff at the bar and the gentleman who checked me in.

had to call room service about 15 times at one point to get in contact with the staff

all the extra fees when ordering room service. a $40 meal turned into a $65 meal

we took the hotel shuttle van to go back and forth to a restaurant for dinner the night of our celebration

wine at bar ridiculously overpriced!!! $15!!!!!

location, friendly front desk agents, cleanliness of the lobby and room and free parking.

very nice room. excellent shuttle service. nice to have a bar and restaurant onsite.

the pool and the restaurant and the shuttle drivers and all staff were very nice and helpful

noise all night from staff and restocking the vending machines next to the laundry room- just awful room 120

they also do not have a laundry facility inside

would have loved if there was a guest laundry room.

insufficient parking

hospitality during our time at the pool by hotel staff conversation and offer to accommodate with needs

coin operated laundry, vending machines and no change available

i liked that there was laundry on site

laundry machines are out of order

laundry machines broken, no change in the change machine in lobby, the room was sooooo tiny

laundry facility out of order at property

the laundry area was awful

not have the correct executive room with 2 beds or the mentioned mini bar also i didn't have a laundry

i booked a spa that is no longer a spa i should have gotten a discount and wanted room service but our phone

also the room service in my opinion sucked, the young

bar at the pool was amazing he was so nice

the breakfast was spectacular and they even have laundry service for guests

my kids were sad to see there wasn’t a waffle maker at breakfast.

no bar hot service

excellent, friendly staff. great pool and good gym. breakfast was ok. plenty of parking.

the breakfast was bad, no juice or milk selection for the kids

- particularly in the restaurant which was atrocious- and front desk didn't know what to do with laundry

fan in our room was extremely loud, no shuttle after 9, restaurant and bar closed, paid for

went down to the bar to have a drink and the manager kept me waiting so long for my drink to the point where i

early check in was ready, extremely clean room

after received a call demanding credit card payment and was then told the property was not pet friendly

laundry room out of order

there were cockroaches in the laundry room area and we had a sweet with two bedrooms, two bathrooms, and it

one of the clothes dryers caused a green stain on a load of laundry

the hotel had a laundry mat so we did our laundry. room was great a bedroom and pull out couch.

the breakfast and bar and it was near the airport

wish the hotel had a laundry availability

staff were excellent. room service was extremely fast

as a kitchen designer i really appreciate the attention paid to the environment

having a full service spa on-site was simply amazing, and the

menu; it is really noisy sitting by the pool with the cars fro the freeway and the trains.

that woman made breakfast amazing and was great with the kids

outdoor grill, heated pool, friendly helpful staff.

pool was not as clean as we liked and there was no breakfast available even though we were there

comfortable and the pool is the best on the complex

ants all over the kitchen

meals and the laundry accommodations

booked room with spa tub but didn't have spa tub

breakfast good but expensive . nice gym

close to airport and has free airport shuttle. very clean and friendly

helped me with the shuttle to and from the airport

we had to do some laundry and they offered complimentary laundry soap and dryer sheets

the guest laundry is good. clean and conveniece!

the rooms should have laundry bags, when we asked for them we had to go to the front desk

used the laundry

one laundry room, with one working washer

clean. great location .breakfast. laundry. easy access to highways

i like the whole experience. large room and comfortable. very clean plug a small kitchen.

can't forget room service

no daily room service

location, airport shuttle, accommodation of delayed flight and very late checkin

then even opened the laundry an hour early so we could do a quick load before catching our cruise

laundry facilities need serious help

the laundry facility

) i also loved that there was a swimming pool (which the kids loved) and laundry facilities which really came

had to do a load of laundry and the washing machine did not wring out the water and dryer did not dry

no free wifi, no coffee maker in the room, no laundry on site

like the room service and cleanliness

the daily breakfast bar was wonderful

a great shuttle to and from the airport.

shuttle hours to airport

no luggage rack or laundry bag

breakfast was good and location great cuz it was very close to the park

has some limitations with parking, you must go to the back because in the front of the hotel there are very few

i just have to make sure my next stay to let them know ahead of time that my son has a pet allergy because the

the shuttle guy craig was fantastic

i needed to use the laundry due to our daughter getting sick in the car

i like the fact they had laundry room gym although i didn t get a chance to go there.

if we were staying for longer than a night i probably would have been looking for a pool.

well situated to where i was going for meetings. ample parking and rooms were spacious.

pool access

laundry room was convenient

asked for a quiet room, we were placed in a room above the laundry, the laundry fan was on late at night, it

mat was clumped with hair when we arrived, the printer was broken, we paid 7$ to do a load of laundry and the

the laundry machine could be a little cleaner but that was not a minus at all.

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

the hotel was under renovation, only 1 elevator... the laundry room was not inop

they were doing construction. parking was hard to find sometimes

pool looked unattended, bad chairs and towels thrown in there

a lot of parking

they are doing remodeling, and it was hard to see from the road. parking was very tight.

the breakfast was good. the facilities were very good workout room, laundry room, etc..

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

has pool, gym, laundry facility and business center to print stuff.

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

woken up by laundry machines

that it was very clean and laundry and gym were available and plenty of available parking.

proximity to room, laundry facilities could be improved

laundry room is a shared wall

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

the view from my room the pool are are the bar was so clean & did good with social

love traveling with my maltese, pet most hotels have a no pets policy, this hyatt allowed pets, but what was

salad from room service. not very fresh

wonderful views of the bay quite location despite that airport is very close good variety for breakfast

the breakfast

elevators and guest laundry were not so tidy as l expected

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

wide room comfortable bed laundry 24/7 super appreciated

no hot tub, or heated pool in the winter months

honestly don t have any complaints but one thing that could be seen as a negative might be the pool size as

dingy with low to poor lighting. expensive guest laundry.

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

room smelled like wet laundry, our sliding door had no lock or latch on it

when i was walking to my room by the pool i saw a rat running across to the laundry room area

a mile, in front of a side wall, so you can walk from the hotel if you don t want to pay 20dl parking in busch

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

laundry if needed and was by card which most are still coins

price of laundry

very nice to have laundry facilities on site

were excited to see a laundry area that accepted credit cards but then discovered it had no option to buy soap

location, complimentary wifi and breakfast

small paper towel rack in kitchen and some kind of fan in bathroom for the steam created by taking a shower

rooms very clean, pool clean and breakfast had some good

the included full breakfast was very good

everything was excellent room was very clean lots of parking and staff was very attentive.

when we arrived, the room was very dirty and the laundry didn t work

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

laundry facilities

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

use the laundry machines, you need to download an app and fund an account ($10 min

our room was close to the guest laundry room- and the washer and dryers looked nice

breakfast was exceptional. rooms were very clean. laundry facilities car parking

location, felt safe, laundry services

very clean rooms. has laundry facility on site. friendly staff.

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

it wasn't easy to walk anywhere except the really good sports bar and grill across the parking

the kids enjoyed the pool

beds, decent size room, well lit hallways, laundry facilities, free breakfast, restaurant within walking distance

laundry room was out of order.

it had laundry - but no soap to

ice and soda machine on every floor and laundry facilities

deception when asked about laundry facility, had to go next door to the hampton

it, the staff couldn't fix it, but they kindly send me down to their sister hotel to finish my laundry load

this would greatly improve the experience for guests who need to do laundry during their stay

smell of cigarette smoke between the elevators & laundry room

good guest laundry room

sounds, (maybe laundry machines

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

laundry use was great and cheap

wifi isn t the greatest. but not a deal breaker.

it was nice, the pool needs a remodel

laundry,

liked having laundry on site, even if it was a bit expensive at $2

pool areas and gym,laundry and

no room service as well which would have been nice

pool areas and gym,laundry and

and laundry is up on the third floor

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

the staff, the food, the comfort, the free breakfast, the parking.

would like a bit more of a selection of breakfast but what was there (continental) was tasty

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

friendly staff, easy in and out, free breakfast was more than satisfactory.

it was close to the fairgrounds and the amphitheater. breakfast was also good.

breakfast and the pool

breakfast area large

great pool to chill at with fabulous views

some of the facilities were unavailable, and it would have been great to have room service as an option

awesome drinks at the bar and the bed was comfy cozy

the lobby is awesome with a great bar right before the pool area

ordered $150 in room service for dinner, which was brought up in tupperware and bags

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

only downside was maintenance on the pool but the beaches in the area more than make up for that

clean and close to port and casino

had to wait for laundry to be done before we received and additional towels had to pay for self

breakfast bar could be a little better with more food choice items

angie working at the bar made our stay enjoyable

the room was great and the breakfast was amazing!

pool was great, pet friendly

now i've had breakfast there before and it was wonderful, the lady running the kitchen was great

have stayed here 3 times and always had friendly staff, clean room & nice breakfast with free parking

i liked the parking lot, full kitchen, and big bathroom. the bed was super comfortable as well!

location was great and so was breakfast

the kitchen has a full fridge and small cooktop

non smoking casino and pool area were awesome

parking

my kids, both boys ages 17 and 9 had the best time here, hitting the different places in the food

the pools were fantastic and so was the service

undergoing major rennovations which we new about and the pool not available but did not know the gym was