location, ease of parking, style of room

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

i loved the location, the staff were pleasant and the parking was free

had to go to laundry room for more

filthy laundry room

i also wish laundry rooms were kept better

we would have liked a handicap bar in the tub, although the surface was not real slick

many kids, but that was most likely circumstantial due to events in the area

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

pool and hot tub, rooms were nice, easy check in and out

hotel is built around the pool so in the hall at every level there is the strong pool chemical smell

kids running up and down the hallway kicking a soccer ball

laundry machines out of service

love the location, free parking, complimentary breakfast, good value and excellent service from front desk and

this hotel does not have the nicest rooms, my kids loved the pool area

i arrived late in the evening and had no trouble with parking my 30ft trailer

its nice place go to get the kids out house

pool wasn t open

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

pool and hot tub were in working order

rooms, good breakfast

the bar next to the hotel. and the staff

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

great breakfast area with lots of variety

plus gym and salt water pool are excellent bonuses

plus fireplace was very warming and welcoming in the lobby

the size of the room and the fireplace

hallways had garbage and room service trays scattered all over

pool and hot tub great!

free covered parking (even though it was a little trek to get to it) friendly, professional staff

breakfast buffet was excellent. pool area was excellent.

breakfast and dinner exceeded expectations

hot breakfast items were cold

blanket in room, great coffee at breakfast & very nice selection of breakfast foods, nice toiletries, to name

we were celebrating our 13th wedding anniversary and with 4 kids we barely get 5 minutes to ourself

good breakfast, liked the pillows

breakfast was good , standard continental breakfast but did have 2 flavors for waffle mix which was

no laundry & no vending machines

no laundry facilities.

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

laundry smell

liked that it has breakfast and a place where you can do laundry in the hotel

pool kids pooped in it

pool was pretty small to be shared between 2 facilities.

very nervous about where we parked as there were people (not hotel guests) milling around the parking lot and

wifi services weren t the greatest. didn t watch tv much due to the connection.

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more

free parking too

front desk great. restaurant very good. location and parking great.

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

the free on site parking and multiple highway accesses were much appreciated as we could reach downtown within

a very clean hotel with very friendly staff. we enjoyed the pool area with its large hot tub.

it was also really nice to have a pool, hot tub, workout room, and laundry room

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

breakfast is great and having the laundry was really helpful

liked the kitchen in the room, breakfast choices and the location was excellent

the coffee in the breakfast offering as not good. no good coffee flavor.

the pool was open but laundry and breakfast and everything else wasn't.

no guidance of laundry service.

told us breakfast would be until 10am and it was cleaned up by 9am so that was a

i also thought the pool and the breakfast was great

we liked staying on the 1st floor. breakfast had many options. parking very easy and accessible.

flooring around the pool is extremely slippery when it is wet

i walked down to the kitchen to find out that the difference between a continental breakfast and a full

we also visited the bar and the bartender didn t know anything and told us they thru him into the situation

it makes it convenient for our grands to spend the night with us and play in the swimming pool

not crowded followed safety lots of sanitizer everywhere parking easy

less hustle and bustle. nice bike trail. also has a nice pool and courtyard area

room service for entire stay

kids baseball teams everywhere

would have preferred for hot tub to be outside, there were lots of loud kids in the pool area which prevented

the pool was wonderful, and the food at the restaurant was amazing

only one ice machine. hotel looks dated, no laundry soap.

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

sounded like laundry spin cycle

we had kids knocking on the interior door after 3 i mentioned it when we checked out and the gentelman

kids enjoyed the pool, breakfast was great, and location was awesome

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

the location was excellent and the staff very friendly and polite. the breakfast is very good!

location was located as close to a surgery center in chaska that we could find it was quiet & parking was

easy parking and free breakfast was a hit with the family

breakfast had great variety (including wonderful, healthy options for a gal on weight watchers)

laundry facilities are a little out-dated, though work fine

there is also a laundry facility available for hotel guests, which is very convenient

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

complimentary laundry not so great.

having a gym and laundry on the same level as the room

the pool had a very strong chlorine level. we left with tingly skin and itchy eyes.

love that the pool and hot tub are open til 1 am for adults

my kids were happy not many people in the pool area left in uncrowded but lacked a hot tub.

nice room, good breakfast. comfortable bed. got everything i need.

quiet, nice breakfast selection, location

gym wasn't clean

breakfast was great. pool was never crowded. someone was always at the front desk.

great breakfast. clean hotel great place to stay!!

the laundry room is very useful and the front desk has laundry detergent and quarters

spacious room, friendly staff, plenty of restaurants and entertainment in the area, pet friendly and a great

i like that i had two rooms i like that i had a kitchen, washer and dryer

was great, staff was great, room was spacious and love the kitchenette area

breakfast was great but the room is very small and there were a lot of people so i had to eat

wonderful breakfast and friendly staff

fully stocked kitchen with all appliances and utensils

to say what i don't like, it's that the swimming pool is too small

rooms were nice and the breakfast was great.

i love this location. always kind and clean. the pool area is amazing.

room was right across from kitchen and laundry room and close to front desk

snow is not cleared properly on the lot so parking was a pain

like the friendliness of the staff, the early check in, wi fi, and the free breakfast

breakfast was good hotel was clean

the breakfast was great and the service was excellent

great location and breakfast, clean and so comfortable.

maybe have some cheese with the eggs for breakfast

breakfast was awesome and location was great!!

parking was a little tight at the end of the night but i was able to find one of very few left

clean, friendly staff, great breakfast

no pool no laundry breakfast outrageously priced

laundry option

the breakfast was convenient

the pool door had been open all night my first night so the next day it was bugs in the pool and the

i appreciated having drawers so i could put my clothes away as well as free wifi and parking

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

no laundry facilities

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

microwave in the rooms and going outside to do laundry

that they don t have a laundry machine s specially when you stay with a kids

kid friendly. has a laundry room.

there was laundry, office area and workout

the hotel's fault but there were kids running up and down our hall pretty late at night and they were quite loud

too many kids in pool for a small pool and hot tub;(

great location and the breakfast is amazing! kids loved the pool.

for its location - very close to multiple dining options and easy access to target field and the parking for

big pool area

the rooms were freezing due to heat shut off and no room service!

free wifi

free parking with lots of spaces available

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

location, good breakfast, kids loved the pool

breakfast. pool and hot tub location

nice pool although chilly room. great breakfast. comfy beds

no overnight room service

laundry room in the main building was nice , staff were very nice

waffle maker made the already great breakfast selection even more diverse and appetizing

pool was closed.

staff at check arguing about pet fee. totally unnecessary.

love the kitchen

advertised pool and fitness center were not available.

the bed good. also like the pool

they are pet friendly

was pet friendly without seeming pet friendly because it was so beautiful and clean

comfortable close to everything great breakfast great pool

there is laundry for $1 wash/dry so you can head home with clean clothes

did not bring my swimming suit - the pool looked inviting

there was a funky smell in the kitchen sink

was nice and large but there was no separation between the shower so water got on the floor and pooled there

hot breakfast, comfortable bed, spacious suite, and a nice fitness center

the rooftop bar is also very nice and has a good view of the city

fitness center was perfect for what was needed for only one night

free parking

modern, new and clean with free parking.

valet parking was not needed.

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

laundry facilities in the room was fabulous

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

place if you want kitchen and laundry amenities

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

staff was very accommodating and breakfast was excellent!

comforters were very warm and fluffy, staff was very friendly, breakfast was excellent.

ev charging stations included

everything was clean and nice. breakfast outstanding.

breakfast - requested gf options and gf bread and bagels were made available

the laundry room was

location, social evenings, laundry facilities, courtyard

pool, basketball court, clean room, free laundry

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

have to walk too much if you are at the other side of the hotel to get to the laundry

i like breakfast because it's included, and i like the room so quiet, i like everything

the pool was heated so that was nice and the breakfast buffet my kids enoyed !

it was a nice place. cool pool area!

everything else was great. the water park/pool area was magical for kids!

that was working at the front desk followed up our request with a couple of free drinks in the bar and free

loved having 24 hour access to the free on-site guest laundry with detergent

the free laundry imenities

they have a pool table and also a laundry room that is a courtesy for the guests

there was nothing i didn t like. except the pool and the jaquizzi outside was real small.

this site could use more parking

there was no info in the room as far as breakfast time or wifi

great breakfast!!

hockey kids running around...

bed was hard and i had neighbor kids running thru the halls at 11:30 at night when mine were asleep

were kids running up and down the hallway in the middle of the night

the breakfast is great, wide variety of food to choose from. clean, plenty of room

good breakfast and they did a great job keeping it stocked

the breakfast was terrible.

of covid-19, breakfast wasn't served in the normal fashion and i was told they had bags you could take

breakfast constitute cold and hot meals not just cold

was very clean & the breakfast buffet was excellent

parking can be a hassle

the breakfast buffet was quite expensive.

tiny and has little to no seating which was fine since it was ice cold and solidly packed with kids until it

add rewards # & had to get wi-fi charge removed, desk usb ports didn't work, toilet small & weak, parking lot

there was no room service on sunday and that was never communicated at checkin

pool for kids

while we were sitting at the bar the night we arrived, having a drink and a snack, the restaurant manager walked

the parking lot was in poor shape

huge room lovely staff super convenient the freeway beautiful breakfast in a beautiful

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

there was a hole kicked in the wall of the bathroom and the towel bar was falling off the wall.

plenty of parking

interior was well put together everything looked nice the pool was clean and was not overwhelming with the smell

the amazing pillows. nice fitness facility. great pool.

kids are running and jumping into the pool and the hot tub

hot spa was wonderful and gym looked well equipped

this is the first time we utilized the pool and hot tub and it was very nice

was no one s fault, but the first night of our stay there were games for the kids and after that, they were

the beds were comfortable, and the wife and kids loved the toiletries

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

kids were excited for the pool but the chlorine was too strong

lobby was beautiful and scott greeted us asked us what we were doing on our stay kids played pool went swimming

kids loved the swimming pool and hot tub. very clean and quiet.

kids loved it

laundry was unavailable and i had to find a laundromat before leaving town after check out

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

we had a couple drinks in the lobby bar and felt like we were talking to old friends

parking lot blocked for resealing and had to park hotel next door and lug luggage across grass and

person walking around in parking lot when we got there, late that night and in the morning when we left

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

musty smelling hallway leading up to room from back parking

they offer free use of their laundry area which was a huge help for our family

free laundry

love the location close to normandale lake and having the free laundry facilities was really great

location, kitchen in the apartment, nice and helpful staff, laundry room

loved the pool, hot tub and free laundry service

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

i enjoyed using the fitness center and even used the laundry room in the hotel

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

they also had a very nice laundry facility

laundry room was clean but you need to bring own soap

i rested well as well as did my laundry

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

pay quarters on the laundry machines; various ice machines didn't work; cost of snacks was extremely high

the guezt laundry took way more then the $2 it said it would cost.

loved that there was a laundry room available.

room service was just ok-food was cold by the time it arrived to our room

the lobby bar was a great addition

the bar in the lobby is good

great staff, wonderful pool

lovely hotel connected to the galleria great parking

clean laundry in the main lobby being folded

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

especially the front desk woman who had her kids at work with her stuffed in the room across the hall from me

loud tv & radio, jumping on bed, kids running, baby crying, parents yelling, dog barking in the hall being

thin walls or floors i guess (the couple above us has quite a good time from the sounds of it :( )gym was

they also have a swimming pool, laundry facility and more

had guest laundry and a hot breakfast which was really good

laundry, price, breakfast, room size.

soft beds, clean rooms, tons of breakfast choices. quiet location.

we shuttled out to the airport our driver was also terrific

some more equipment would be fine in the gym

didn't get a crib like we asked and one of our kids had to sleep on the floor

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

not for family with kids, double size bed, too small.

great gym, clean room, 12:00 pm checkout

in addition, it got self laundry service which is really the traveling people need

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

great pricenice breakfast barnice edge of downtown proper location

there were a lot of great breakfast item options

location, comfortable room & bed, good breakfast, easy parking, courteous staff.

guest laundry area clean and pleasant

the breakfast was satisfying and the area was clean

excellent location, and it made it perfect that it was pet friendly.

breakfast left my kids still hungry and unhappy

grab-and-go breakfast included

do not have laundry machines on site, nor are there any in the immediate neighborhood

our kids were obviously bummed, but i am thankful she took initiative to get it cleaned up

the lobby was amazing the bar was great

location, 24/7 room service

the free wifi is not usable as you cant get on it

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

laundry room did not have a chance machine and front desk did not have change either at the time

i had requested room service on our second night but when we returned later in the evening housekeeping had

when i tipped the room service person, she did not point out that service was

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

elevator malfunction. no laundry service.

i'm glad they had free breakfast to eat

great location! breakfast okbut is was covid. we liked everything!

the property itself was very nice obviously this place is not a hotel for if you have little kids as there

no breakfast and laundry facility.

bed linen had not gone through the laundry

breakfast, used the gym, lovely outside area to sit

great breakfast, great locations, clean and comfortable rooms, friendly staff

the cleaning staff and breakfast kitchen staff are to be commended on their difficult work

laundry to reception just before 09:00

the restaurant was closed so no room service

the only downside to this hotel is that in-room service wasn t available and my room phone didn t work

claimed to be pet friendly with many amenities available for the dogs but upon arrival none of those amenities

breakfast good but pricy. prices differant from menu to room service.

room was right next to a utility or laundry room

there s a laundry facility & gym but i didn t use those on this occasion

wish breakfast was serving until later then 9am.

loved the suite with separate living area, and the new, fully functional kitchen

nice size room and pet friendly

room service was expensive, menu was on the tv and food not worth the money spent.

could use a little more security or watchful eyes on the lobby at night with the bar

the room was well cleaned. the kids was well pleased

, considerable used room service items and food delivery bags in the hallways)

pool and health club

lobby bar service was excellent and the food was good and convenient

room service was quick and good

free wifi, no quiet place to go and read, would have liked some small breakfast included for the price,

everyone was very friendly, and happy to help me. the room service was also very quick.

no wifi, or fridge. we would have gotten a better price joining marriot rewards.

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

rooms were to warm couldn't cool them off and no pool for the kids

our stay was short so we didn't have the opportunity to use the gym or wood & paddle

wifi didn't work during my stay, which was super inconvenient considering i work remotely

would be nice if the bar opened earlier than 4pm

no quarters were available to do laundry on our last morning there

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

breakfast and pool and location 10/10

person who checked us in did not inform us of any anemeties such as breakfast, pool times, gym times

we chose hells kitchen right across the street which was great

there is not a pool, spa or rooftop deck of any sort.

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

drink prices at the bar were very expensive

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

free hot breakfast was delicious

i wish it had room service n maid service

pool and jacuzzi where clean

the location cannot be beat and it had very clean comfortable rooms and a nice pool area and a very good

the bar should be open at 3pm and stay open a little longer or have the kitchen open a little later

great location, friendly staff, comfortable and clean rooms. great breakfast!!

pet fee was $25 a night

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did

nice pool

there was also a parking fee and a pet fee plus deposit

or had you kids with, it would be tight

room service not included

or had you kids with, it would be tight

complaint was that nobody told us about the continental breakfast and it also was not listed on the hotel info

nice atmosphere, the bar area and pool table were a great spot to hangout before the timberwolves game

above average gym

the gym was stocked with headphones and the machines offered unique workouts

disappointing that there was no tub/jacuzzi and no pool or hot tub

) we drank in the bar while watching a world cup game, and the staff was friendly and helpful

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

the pool was super salty lol

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

and bar were great

clean, friendly environment pool and gym are well kept

love that there weren't a bunch of little kids running around

warm bedding, comfortable bed, fast wifi

the room was clean. the staff were friendly and helpful, and the breakfast was amazing.

liked the option to be able to have a late check out at the last minutes they were very according on that front

fabulous shower! awesome modern room. fun bar area.

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

loved the food, we got room service breakfast in bed and it was delicious

was next to cleaning supply storage so made it very loud when the door would close from room service going in

extra charges for things that should be included wifi, i booked 2 queen beds but got got 2 double beds

restaurant closes at 9pm and if you need to eat later than that, the room service was 80-150 dollars for two

thankfully the industry has adopted unscented laundry products on linens and towels

newer finishes good location. i liked the early check in and late check out times.

i arrived at 12:30 midnight and did not feel safe as i had to stand outside in the cold with my kids to gain

staff responsiveness and excellent meals and drinks in the lobby bar and 5th-floor restaurant.

room service/food was very expensive for what i received not to mention delivery service on top