it was also really nice to have a pool, hot tub, workout room, and laundry room

breakfast is great and having the laundry was really helpful

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

pool means alot when you travel with 5 kids

the suite was big. the gym was quite good.

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

they ran out of many breakfast items early. they ran out of pancakes and bananas before 8:00.

we liked staying on the 1st floor. breakfast had many options. parking very easy and accessible.

desk manager helped me with using the pool when empty

pool area was small but was ok as we were the only ones in it

great rooms, good size. gym was well equipped. pool and hot tub were open. nice stay

we booked here because it had a bar and restaurant

the pool was nice and warm and the hot tub was great

side parking lot not plowed very well

no laundry and the breakfast was way overpriced.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

pool and hot tub, rooms were nice, easy check in and out

that the pool was only open until 10pm!

dislike the pool being out in the open. very poor design. the noise of kids in the pool woke me.

and from the street we can hear the air condition from all the rooms and at the parking garage

free parking or valet

expected rooms to be not so ordinary. parking garage was not marked well .

great staff, resturant, front desk, easy parking.

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

room service for entire stay

fabulous pool, spa, and exercise room

very comfortable, room was clean with no odor from the air conditioner, pool stayed open late, bar and kitchen

location and free parking

very quiet. great pool/spa facilities!

filthy laundry room

had to go to laundry room for more

i also wish laundry rooms were kept better

kids running around the hotel until after midnight!

was very kid oriented and the staff were great and very helpful except for the cook at breakfast

small parking lot for big vehicles.

maybe few other choices for breakfast but overall we would come back and recommend

super cordial staff. very clean, comfortable,and lovely facilities. excellent breakfast.

hot breakfast items were cold

nice and clean friendly staff good breakfast very quiet the pool and whirlpool was nice

liked that it has breakfast and a place where you can do laundry in the hotel

worst stay they had no laundry on site no good housekeeping and no vending machines and always had trouble with

laundry smell

no laundry & no vending machines

no guest laundry facilities. only one very slow elevator.

would be nice if when there was a wedding some of the parking spaces be reserved for guest staying at the hotel

to the internet, it was too hot or too cold, sliding doors on the bathroom are the worst, and no shuttle to the

would have been nice to know when reserving it as part of the fun of the trip for the kids is swimming

didn't know construction was going on when we booked and that the pool would be closed.

free wifi . nice bathroom toiletries

even the lady that delivered the room service from the restaurant attached to the place next door

smart design, new amenities,access to decent bar and grill, nice gym equipment

very clean. ac worked well. plenty of parking and well lit. all staff were very nice. quiet.

very nervous about where we parked as there were people (not hotel guests) milling around the parking lot and

the price , not a suite with couch as pictures, nothing i clydes, breakfast for an adult and two kids was more

the pool and the room

had it all - courteous and helpful staff, comfortable and spacious rooms, a quiet setting, easy parking, and

pool was outdoors and the location can be confusing if you don't use gps

parking lot could have used a little more lighting.

i love this location. always kind and clean. the pool area is amazing.

room was right across from kitchen and laundry room and close to front desk

i wasn't able to log into the wifi so i just used my mobile hotspot

the breakfast was great and the service was excellent

had a hard time finding a parking spot since we checked in around midnight and my husband was not a fan of the

breakfast was delicious

no pool no laundry breakfast outrageously priced

laundry option

great location, very quiet room, friendly staff, super comfortable pillows & bed, great breakfast, wonderful

nice people, very cute room, good pool

balcony and the fire pit oh pool and hot tub. the morning staff people is really nice

they had a very good continental breakfast. everything very clean.

parking is terrible

the pool was alittle bigger

breakfast was awesome and location was great!!

breakfast was good rest of the staff and met was good

out just cus it was raining a lil out, desk chair looked like a dog chewed on it, no hot tub or laundry

no laundry facilities

microwave in the rooms and going outside to do laundry

laundry facility options and staff suggested we talk laundry to a neighboring hotel and use theirs

that they don t have a laundry machine s specially when you stay with a kids

there was laundry, office area and workout

kid friendly. has a laundry room.

with our 2 little kiddos and the room set up was perfect, the pull out couch worked great for the kids, and we

breakfast was great! staff was very helpful and friendly. pool and spa were wonderful.

we went for a funeral and all my kids and grandkids stayed and there wasn't anywhere we could be together

of dirty laundry and garbage were still in the hallway till 6pm waiting to be picked up

location, good breakfast, kids loved the pool

i have kids who aren’t a big fan of eggs and sausage

rooms was big, loved the pool and hot tub

breakfast was superb

laundry room in the main building was nice , staff were very nice

breakfast/pool and cozy beds

pool area was very small and not private.

it was good....the small pool was closed...i wouldn't have used it anyway...

only had limited fruit and breakfast.

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

sounded like laundry spin cycle

only one ice machine. hotel looks dated, no laundry soap.

i liked it had pool for the kids. it was a good location to where we had to go.

staff when we first arrived was not helpful in resolving an issue re pets and kind of rude

laundry machines out of service

traveled with a pet, double the rate than any other place i stayed

gym looked as though it hadn t been cleaned in over a year

my kids loved the pool, the room was comfortable for the days we stayed.

it was clean ,affordable and had a rwally fun pool area for kids.

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

so if the kitchen could be stocked with a scissors that would be handy

the size of the room and the fireplace

little stuff that made it special like the fresh lemon orange water and how my pet was welcomed

recent renovations, cleanliness, free breakfast, free popcorn, pool, and hot beverages were all highlights

and handy guest laundry

the big parking area, the unlimited beverages 24/7, the staff and the guest laundry area.

the sink, good lighting, many electrical outlets, easy parking, fast wifi, very clean guest laundry room, super

was super clean, laundry room was open 24/7 and the complimentary drink was a nice touch

sound of closing doors in hallway near laundry was rather noisy (sometimes travelers sleep at odd hours : ) so

the wifi was not working well in my room could watch television. but not that big of a deal.

pet friendly room

loved the pool

we could have had a good breakfast but it wasn t their fault with the virus flirting around

loved the kids could swim, hot tub was comfortable for me breakfast food pretty good

the laundry room is very useful and the front desk has laundry detergent and quarters

long story short, i got lost and the gps on my phone wasn't working without wifi

spacious room, friendly staff, plenty of restaurants and entertainment in the area, pet friendly and a great

the indoor pool was in another building in the complex, so the kids didn't have access.

the indoor pool was in another building in the complex, so the kids didn't have access.

our kids wanted to go swimming

gym wasn't clean

wifi had a somewhat weak signal

pool was a little smaller but it was great.

nice room, good breakfast. comfortable bed. got everything i need.

parking was outside and away from main bldg

clean, comfortable, great location, and pet friendly.

the parking is a little bothersome, but nothing that would keep me from staying there again.

wifi was spotty, could hear the people next door loud and clear when on phone

free covered parking (even though it was a little trek to get to it) friendly, professional staff

having a gym and laundry on the same level as the room

complimentary laundry not so great.

nice pool area

amazing place, excellent breakfast, and kind staff.

loud kids in pool until 10 pm

hotel was in a great location, it was clean, a ton of parking, and the staff was super nice

parking

nice hotel, clean rooms, nice beds, free wifi and free parking.

the rooms were freezing due to heat shut off and no room service!

pool was great. just wish there was more tables pool side.

there is laundry for $1 wash/dry so you can head home with clean clothes

was expecting a hot tub and there was not one. pool was warm at least.

after swimming, the kids clothes color changed

despite covid-19, my kids were able 2 swim safely & they provided a surprisingly good bagged breakfast because

was nice and large but there was no separation between the shower so water got on the floor and pooled there

parking lot doesn t have enough spaces, which seems a bit ridiculous

the reveal bar on the sixth floor is to die for: great bartenders and a view of downtown minneapolis

parking lot was full one night and had to ask to park in the underground parking area

fitness center was perfect for what was needed for only one night

plenty of parking and good internet

the hotel restaurant didn't open until 4pm and there was no room service for food until then

only 1 entrance so be sure to ask about parking!

no breakfast included.

the friendly helpful staff. pool and gym area. the room was a nice size.

awesome hotel, great value, close to amenities and free parking.

no restaurant no bar no cookies and i had to go back downstairs and ask for a laundry bag and a bag for the

access to food, drinks. loved the airport shuttle.

when we called room service there was no answer and no call back

kids running everywhere, shower pressure so high there would be water all over floor

airport shuttle, tv, clean, friendly. secure, wi-fi, printing

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

the parking lot was a little bit of a mess, icy areas and slush.

decent breakfast options

the location was excellent and the staff very friendly and polite. the breakfast is very good!

pool smelt very strong of chlorine

the staff are friendly and welcoming, and the location is convenient with free parking available

this is the first time we utilized the pool and hot tub and it was very nice

wished the pool would have been open a little later than 10pm.

the uniqueness was fabulous! comfy beds, fun for kids.

pool not working. no complimentary wifi.

hotel is conveniently located and has great amenities (pool, hot tub, fitness room, guest laundry, elevators,

my kids loved the pool and the hot tub

light pet smell

my kids loved the pool and the hot tub

comfortable beds and excellent breakfast as well the staff are very friendly

laundry was unavailable and i had to find a laundromat before leaving town after check out

that they only had one laundry location

was filthy - it looked like someone had wiped dirt on it or that it had been bloodied and the laundry department

free parking

we appreciated having the tesla charger in the shared parking lot with the hotel next door

free laundry

loved the pool, hot tub and free laundry service

work out room is attached to the laundry facility which made it

love the location close to normandale lake and having the free laundry facilities was really great

laundry, breakfast and some evening meals

there were luggage carts and a guest laundry

i rested well as well as did my laundry

our floor had laundry available, and the clean laundry smell permeated the entire hallway

this is a nice location, breakfast included, laundry room has only 1 washer 1 dryer 2

there were vending machines and ice throughout the hotel, as well as laundry on one of the floors (detergent

amenities rather bare--no hangers, no laundry bags, no extra pillows, kitchen had no extra paper c ups, no pot

laundry room was clean but you need to bring own soap

i enjoyed using the fitness center and even used the laundry room in the hotel

unfortunately our room was under the laundry room and our room vibrated on every spin cycle

they also had a very nice laundry facility

incredibly happy and helpful staff all hours of the day, easy to access guest laundry, and a large, clean, very

clean laundry in the main lobby being folded

especially the front desk woman who had her kids at work with her stuffed in the room across the hall from me

thin walls or floors i guess (the couple above us has quite a good time from the sounds of it :( )gym was

the shuttle service to and from the mall and the airport were perfect

parking not easy

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked

we also liked the covered parking so we did not have to deal with snow

pool area was close along with gym no notice of closing prior to arrival disappointing as we booked expecting

is a fairly nice hotel but the parking was ridiculous and someone's horn was going off for one hour and no one

they also have a swimming pool, laundry facility and more

laundry, price, breakfast, room size.

had guest laundry and a hot breakfast which was really good

pool was smaller than pictured. but kids still enjoyed it

free parking, free breakfast

enjoyed the workout and pool facilities

the pizza from room service was not very tasty. the shuttle was hard to coordinate and connect.

additionally, room service was delicious and if we needed anything, we just called down to the front desk and

the attached restaurant (and room service) was quite good and reasonably priced.

kids had about 3 options that came w little bit weird tator tots

room was dirty, smelled bad and a hotel staff walked in (the other hotel) so for the safety of my kids i did

breakfast was great!! room was clean and bed was comfortable.

and a decent enough gym

the arm on one of the kitchen chairs was falling off continuously

close the drink for kids to early

person walking around in parking lot when we got there, late that night and in the morning when we left

there was a strong smell of smoking through out the building

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

musty smelling hallway leading up to room from back parking

it was also good to have access to the laundry

i liked the workout room and the laundry room

similarly access to the laundry after 10pm would have been helpful as sharing with busy families there was

everything was perfect! especially the staff. breakfast was great. would definitely stay again!

shuttle to malls of america and the convenience of being so close to different stores

laundry is more experience than that at best western

spacious quiet room, excellent breakfast

noisy- wall are thin. kids ran up and down hallways all night

the pool is nice, but it s very very very small and very loud even with two kids in the pool.

the pool is nice, but it’s very very very small and very loud even with two kids in the pool.

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

only complaint could be noise level of kids running the halls very late in the night.

the quietness and the hit free breakfast.

husband dropped his wallet in the parking lot and we were greeted with a big smile from the receptionist the

breakfast was excellant, but the main thing was the comfort of the bed. very comfortable.

and management are awesome i love this hotel my kids do as well waterslide is awesome for the kids hotel has a

property was in a good location close to the casino in prior lake and lots of things in

the hotel, room and pool were clean

hot tub light and fan didn t work and fireplace didn t work

breakfast sucks

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

laundry hanging from balconies

waiting for towels until the next day because laundry was not done

the laundry room was very dirty

not sure if they don't do laundry or what

staff, brand new apartment with everything you ll need inside (equipped kitchen, laundry and dryer, fast wifi

place if you want kitchen and laundry amenities

laundry facilities in the room was fabulous

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

do not have laundry machines on site, nor are there any in the immediate neighborhood

gym

pool was cold.

hotel has a great gym - with weights, dance studio, basketball court, etc

food was basically gas station food and room service wasn't available, no one even answered the phone for the

in addition, it got self laundry service which is really the traveling people need

be awesome if there was more than one washer and dryer in guest laundry but so grateful they actually had one

breakfast was great

great pricenice breakfast barnice edge of downtown proper location

there were a lot of great breakfast item options

laundry room did not have a chance machine and front desk did not have change either at the time

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

room service but no room service had restaurant in hotel, but only serve breakfast until nine no

gym could be bigger and have more work out machines breakfast was pretty good but should vary

elevator malfunction. no laundry service.

poor room preparation - my bath towels were wet though fresh, staff unsurprised because laundry is difficult

i wasn't told about the gym

great location! breakfast okbut is was covid. we liked everything!

$5 grab and go breakfast was well worth it, with jimmy dean breakfast sandwiches, cereal, bagels, yogurt, juice

pool was just a little on the smaller side, but overall was a great place and the kids had fun!

breakfast was decent and had a couple different options

it still had hair in bed and rose petal left under the couch from the previous

the pool and the beds were comfy

everything was really great, clean, staff was friendly and breakfast was good.

asked for the quietest room and got one that backed up to the guest laundry and ice machine

close to mystic lake casino

clean parking lots, flower beds and plenty of parking. interior was spotless and welcoming.

the price was great, and i enjoyed the pool.

location was great, was quiet at night, gym was clean.

no breakfast and laundry facility.

bed linen had not gone through the laundry

lack of free wifi throughout building.

breakfast, used the gym, lovely outside area to sit

the position of the hotel, the breakfast and the wifi

pool area while nice, did not have a hot tub or sauna

convenient location. the pool was not busy.

great location. clean plenty of parking

wifi only if you had hilton honors, who does that any more? $9 for continental breakfast?!?

was pet friendly without seeming pet friendly because it was so beautiful and clean

guest laundry area clean and pleasant

the breakfast included with the stay offered many options and the staff attending to it were awesome

the breakfast was satisfying and the area was clean

grab-and-go breakfast included

loved everything. nice selection for breakfast and the gentleman who checked us in was great.

the pool area is pretty small and wish you had a jacuzzi

location, clean and comfortable,very good value, pet friendly, staff is courteous

pool was too cold for kids

we were in joining room next to kids so it was extra loud

pool and health club

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

wifi connection

bed was not bad and pool was so nice after a long day of walking breakfest was also pretty damn good

my kids loved being downtown and seeing all the buildings

free hot breakfast was delicious

there s a laundry facility & gym but i didn t use those on this occasion

room was right next to a utility or laundry room

2 bedroom suite with 2 private bathrooms, living room and kitchen

the rooms very clean and spacious, bed was comfy, the kitchen was well equiped.

the breakfast was excellent. the room was super clean and very modern.

laundry to reception just before 09:00

was remarkable, the spa was amazing and everyone there was superb

the bar downstairs was sufficient for what i wanted

not a good hotel for women or kids

breakfast was delicious and room service was very quick

room service for dinner, my steak was disgusting

no room service or restaurant service after 8pm made it impossible to get a snack after the baseball

we ordered room service and the food was not as explained on the menu and was very plain, tuna and the grilled

also, the prohibition bar on the 27th floor was very classy

modern chic with a historic twist! mature, no kids, very quiet rooms perfect get away

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

there were some kids running up and down the hall screaming for a while but that was the parents' fault, not

paying for parking is outrageous! and the amount they charge for a pet per night!!!

and bar were great

kids and i loved the pool was a great place to be and warm!!!great place would go again.

lobby bar service was excellent and the food was good and convenient

room service, no breakfast included

room service was quick and good

top floor, nicest suite & next door full of underage kids drunk/fighting until 5am reported 2x no change/no

in the bar area was very rude about our group using chairs from a near by area ( that was not being used

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

wi-fi speed was 2mb, so i just used my hotspot off my phone for work when kids went to sleep

rooms were to warm couldn't cool them off and no pool for the kids

our stay was short so we didn't have the opportunity to use the gym or wood & paddle

from granting us early check in to changing our room from a double to a king and making sure we had a fabulous

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

no quarters were available to do laundry on our last morning there

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

the pool area was adequate and loved the large tv's in our room

the breakfast bar is always great. the staff was extremely nice and welcoming

wished the hotel bar wasn't under construction.

no pool

room did not have a hotel guide in it which should have contained a room service menu, so i was forced to go to

for room service

internet was a bit slow, no pool

had hoped that hotel bar bar area was still open but the staff gave of plenty of alternatives with directions

the pool/hot tub were a hit as well

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

wifi in room was not free, as advertised

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

breakfast was expensive but good and great service.

room service from the bistro was delicious and well priced

placed near the gym where i could hear people dropping weights

of construction/trash on rooftop outside our window & no room service

breakfast was a great deal for only $5 more per person at booking