pillows were too soggy no laundry bag no complementary breakfast

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

ended up having to pay more for a presidential suite to fit my kids and husband

really spacious and clean rooms with great wifi.

anticipate from a hilton garden inn, everything was great, beautiful property, and lots of free parking

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

hotel parking lot was free

free and ample parking

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

parking lot

was clean good breakfast

room was spacious and they have laundry room.

laundry facilities, indoor pool.

they even have a laundry room

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shot out to the laundry crew great recognition and credit

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

off 87 good stop to rest comfortable bed, clean basic hot breakfast parking

wifi was free

the pool was great , rooms were very nice

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

a little tricky finding the parking lot. it's behind the building!

manque un peu de choix au petit dejeuner, mais la nourriture etait tres bonne

no room service provided and staff at check in was not courteous.

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

lots of drama and cops. needs more parking

no heat, mold on the ice bin, rug was filthy, white hardy crusty spots all over the rug, nice kitchenette, but

the wifi kept on disconnecting. couldn t really use my laptop to handle my business for work.

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls,

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

breakfast was great the sausages were delicious but there was only one waffle maker and it wasn't

dog friendly, great staff, and breakfast pre bagged during covid times

staff, parking

like the mini kitchen

great location. top line registration staff. very good small bar and cafe.

the bar and restaurant were closed. understandable under the current circumstances.

third, the gym was atrocious

was unable to get onto the wifi network with either my macbook or android phone, which was merely a nuisance,

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

spatious rooms with kitchen.

fresh fruit like pineapple and grapes could enhance the breakfast.

breakfast really good and the beds are very clean

my kids would have liked a comforter or quilt

the breakfast that was included was a pleasant surprise, and the staff was very accommodating in the

laundry room on-floor was an unexpected amenity

inhouse dining room (restaurant and bar), customer personal laundry

was excellent and the laundry prices and availability exceptional

there's a nice guest laundry room as

beds were comfortable, hotel was clean, breakfast was good

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

my kids were extremely upset the pool was closed

having the coffee/breakfast shop across the parking lot was a plus

the pool was not heated and it was very dirty

the common room with the bar was a nice touch

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

d s restaurant and bar was perfect, the food delicious even the 2 time we got breakfast to go

the bar prices were excessive

kids had a blast and we got to relax and eat some delicious food

very large rooms. staff is helpful. large grassy area for dog to run. gym is awesome.

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

pool and hot tub we're good

gym was nice bonus

bar and restaurant had excellent food

pool was beautiful, shower water pressure was amazing and bed was super comfy

parking sort of scarce but there was a garage

staff went out of their way to offer us an early check in when we arrived too early

great staff. nice bar to watch sports.

gym, laundry were a big plus

they charge for laundry

breakfast area kept stocked at all times, the steward even came to our table before closing to see

about the inside, but parking lot could ve had a better plow job, and the pet area didn t have the mound of

very high pet surcharge

the pool area was the star of the show

bad room service , smelled funny , bad breakfest , weird guest .

lobby and bar decor. the gym is nice.

parking lot was a mess and i feel for the staff there

they need to work on the wifi please.

room, bed, breakfast, service, staff, pool, and everything

you advertise a free airport shuttle, you need to specify on your booking page that it's only for limited hours

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

the pool was heated and easy to get into with the kids

the shuttle was great

someone was doing laundry at all hours of night i kept on getting

there are absolutely no amenities-not even a functioning laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

there was no laundry room

great service / airport shuttle was super convenient

no laundry. no pool. only one elevator working.

could do our overdue laundry. breakfast omelette station was great

the room was not properly cleaned. dirty laundry left in the room

they do not have laundry room.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

was a problem in the laundry room the hotel staff was not aware of

laundry machine and dryer always broken

the laundry room was out of service.

but having shuttle access to downtown albany would make it ideal

restaurant and bar on property,

there is dirty sheets from the laundry press on my bed

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

the kids enjoyed the pool

everything were perfect even the shuttle bus driver

location to take the bar exam

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

very clean, bed comfortable. good location and decent wifi. good shower pressure.

some wifi issues.

room service did not answer phone in morning

our food in the bar was fantastic and breakfast was amazing

wonderful shuttle service and great food at the restaurant

the bar and breakfast

no free wifi.

there is limited parking in the immediate front of the hotel, however, this did not affect our stay at all

clean room and pool.

ample parking and well lit parking lot

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

kids loved the pool!

we re still bringing loads of laundry up stairs

big room, comfortable bed, good breakfast, modern. you won't go wrong staying at this hotel.

free breakfast, nice room, ample free parking, and convenient location.

they were able to help with wifi connection and would help us with anything we needed

we would have enjoyed the nice pool, but didn't have swimwear with us

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

the only complaint i would have is it didn t have an area to do laundry.

laundry facility needs to be complimentary

nice breakfast and little gym

our handicap parking spot was hindered by tree branches which needed a good pruning in order to make exiting

i did enjoy the clean room breakfast and laundry

i did enjoy the clean room breakfast and laundry facilities

only laundry dryer is not working

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

customer service,great.fantastic buffet breakfast

the room itself was dated and the kitchen needed some repairs, along with a broken toilet seat.

both stair cases were not usable and everyone had to be funneled through the elevator, and the pool/exercise

rooms are huge- lounge area with a couch and tv, full kitchen, and a separate bedroom and bathroom

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the linens smelled so fresh and my room smelled like fresh laundry

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

only small thing the small parking lot but was ok

had a gym, a bank and starbucks

we got to do the laundry which was great

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

breakfast went fast but hotel was very busy

very nice room, ample parking, very helpful staff. good selection at breakfast.

offered to give me wifi password, so i used my phone hotspot

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

coming home late night, there was no parking

pool wasn t functional

the pool was a little chilly, but it wasn't a big deal

we liked just about everything , except the pool closing early lol

convenient and clean laundry area. extremely friendly staff!

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

full kitchen, the amenities in the room

breakfast could have been better. quality wasn't great.

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

front desk doesn't have a sufficient amount of quarters for the on site laundry

breakfast was good

swimming pool small

guest laundry was gross!

the guest laundry was gross

no laundry services

location indoor pool on-site laundry

dryer in laundry wasn't working.

parking lot was messy with someone s garbage on the ground.

wifi was strong and easy to log into

friendly staff, nice size room. good location, plenty to do in area. easy parking.

is a basic cheap motel that has very friendly helpful staff, comfortable beds, easy wifi, fridge, microwave,

continental breakfast was poor but it s a days inn so i reckon it met expectations

laundry room was not available

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

parking and wi-fi are also free

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

we also had the misfortune of having a family with very young kids right over head

very good wifi

pool is lovely and great hours (7am-11pm)

kitchen in room

very clean and inviting. enjoyed the pool and room.

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

was disappointed that there was no breakfast for my stay

good facitilites- laundry room, pool, good breakfast

musty smell uncomfortable pillows first floor room facing the parking lot shades do not close

plenty of parking

good bed comfortable and good closet on site parking

breakfast like always, beds really comfortable nice tv

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

rooms were amazingly clean roomy and staff friendly and parking perfect and breakfast included with all that

best feature according to my kids: it has a really nice indoor pool

i didn t mind at all, but my kids said the pool was a little too cool.. not my opinion though

noticed that the crumbs on the counter were there for 2 days which meant no one wiped down the kitchen counter

we have provided laundry facilities

arrived early and there were very few cars in the parking lot

the pool was nice and relaxing as well as a basket ball court

my boys loved the pool and all the outdoor activities that were available

was comfortable and spacious with full kitchen (minus oven)

have pool, spa, fitness, laundry

card key access to gym was delayed because of problems

since it s located adjacent to a mall and parking configuration was a bit awkward

minimal parking

super clean and loved that we had access to the mall! pool and hot tub were very nice!

tell you room service every-other day

i miss daily room service! i could have asked for it but like when it happens without asking!

pool, looked like a film was on it and didn t seem to have a filter that moved water

pool was a bit cool

clean, great gym, safe well lit parking lot.

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

wish there were a few more standard tables and chairs in the lobby for breakfast, but it wasn't too bad

the pool was great! the breakfast was a good variety of food and very good.

the gym was a bit small and did not have enough weights nor a bike. this could be improved upon.

the indoor pool was small but it was just enough to enjoy on a day with nothing planned

the pool was amazing. the rooms were nice and clean

staff was very friendly and we liked that the pool was open until 10 pm

the room was very spacious and clean. we enjoyed the pool as well.

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when

did not eat breakfast.

even the woman at breakfast was cheerful and helpful

the pool

clean, quiet, great breakfast and pet friendly!

clean, quiet, great breakfast and pet friendly!

parking was good

didn't really eat breakfast

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

ample parking

the spa was nice after a long day of driving

the wifi was pretty slow, but free

no non-smoking room. all rooms are smelly badly.

a little shabby, and sketchy wifi

the wifi was very weak though i was told it will be fixed very soon

non-smoking room i booked reeked of cigarettes when i got there

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

dining on site. ev charging

really love the quick response and help for my ac in my room, breakfast was awesome and specially the staff was

didn't tell us the room number or how to access wifi

steve the bar tender and our waiter (forgot name) were incredibly sweet and helpful

i had to drive 28 mins to a laundry mat

the pool was cold

location is convenient for our needs and i like the gym

the lobby is comfortable and inviting and the gym is ok, but that's not enough to make the price worth it

open the pool already

of the breakfast offering had lots of sugar

amazing breakfast buffet included, so many options and a very large dining area

good location, free parking, great breakfast!

mesmerica 360 , duke's restaurant & casino

the pool and hot tub are amazing and just hit the spot

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

the kids enjoyed the pool and the complimentary breakfast was great

parking in front of the hotel is reserved for the restaurant, one that isn't packed all the time

free laundry washing/drying

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

we did our laundry for free while we were here

also had guest laundry services 10/10 would stay

free breakfast and 24 hour coffee

shower curtain, the curtains on the window didn t close all the way and the parking lot lights shined into my

motel parking was convenient & close to interstate 87

my kids are terrified to stay in a hotel now

good breakfast options

breakfast no turkey products. small space for eating. floor sticky from incorrect products

spacious, clean, good breakfast, nice front desk staff.

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

he loved it here and also my grand kids i would definitely stay here again they also loved the pool

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

excellent free breakfast

i ordered food and i didn t realize the person would deliver to my room (i was at pool with kids when food

tv at the bar to small.