the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

it was very pet friendly

clean, breakfast, parking, carts, pool, washer

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

was close to the track we were racing at and plenty of parking for our dump truck and 30

lots of drama and cops. needs more parking

to room didn t latch properly, there was trash in the trash cans when we arrived in our room, wifi signal was

wifi was not very strong.

needs updating and cleaning misstated immentities such as fitness room when there wasn't

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

parking lot

was clean good breakfast

room was spacious and they have laundry room.

laundry facilities, indoor pool.

they even have a laundry room

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

shot out to the laundry crew great recognition and credit

kids running halls until 12pm called front desk at 1030 to complain but nothing was done

off 87 good stop to rest comfortable bed, clean basic hot breakfast parking

wifi was free

the pool was great , rooms were very nice

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

a little tricky finding the parking lot. it's behind the building!

manque un peu de choix au petit dejeuner, mais la nourriture etait tres bonne

no room service provided and staff at check in was not courteous.

shuttle services were only to/from airport laundry area not accessible due to renovations

there was no laundry room

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

24 hr shuttle to airport very early breakfast at 3:45 was excellent excellent staff at front desk &

we re still bringing loads of laundry up stairs

kids loved the variety for breakfast, it was easy for them to select something

everyone was so friendly. room was clean and spacious. bed comfortable. breakfast delicious.

the coffee was just lukewarm at breakfast.

they were able to help with wifi connection and would help us with anything we needed

the laundry room was out of service.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

maybe an open buffet area would be nice, instead of being behind a wall in the kitchen

the single treadmill in the gym was not working and somewhat detracted from the overall stay.

pet fee is higher than luxury hotels

it does not even have a small store in the lobby and the gym equipment is

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

of transparency with pet fee

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

only disappointment was the amount of (pet/animal

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

very large rooms. staff is helpful. large grassy area for dog to run. gym is awesome.

d s restaurant and bar was perfect, the food delicious even the 2 time we got breakfast to go

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

they need to state the pool is down and there's no breakfast included.

also, the bar food was excellent the night of our stay and the bar personnel were very friendly

i appreciated the shuttle, which was prompt and efficient

the pool was not heated and it was very dirty

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools

fresh fruit like pineapple and grapes could enhance the breakfast.

my kids would have liked a comforter or quilt

spatious rooms with kitchen.

is so perfect the kitchen the living room the bedroom and the shower

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

friendly staff, nice room facilities, complimentary food and good parking

hecter was the name of the shuttle driver who transported me to & from the airport

inhouse dining room (restaurant and bar), customer personal laundry

laundry room on-floor was an unexpected amenity

there's a nice guest laundry room as

was excellent and the laundry prices and availability exceptional

the free shuttle took you there, wherever you needed to go within the 3 miles

room, bed, breakfast, service, staff, pool, and everything

breakfast was included, which was a big plus

location was perfect! breakfast was a good value.

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

heated pool and workout room

the pool area was the star of the show

bad room service , smelled funny , bad breakfest , weird guest .

lobby and bar decor. the gym is nice.

parking lot was a mess and i feel for the staff there

they need to work on the wifi please.

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very

the staff were all really helpful and nice. the woman at the bar was awesome.

staff went out of their way to offer us an early check in when we arrived too early

is excellent ,room great size; i got a great price,restuarant & bar were great

the pool was nice. the room service was very nice and the front desk at check out was very nice.

gym, laundry were a big plus

they charge for laundry

breakfast is just egg pizza bagel and it s so dry.

the pool and the size of the room

the breakfast was ok but didn't have butter or have alot of what they advertised for hot foods.

guest laundry was gross!

laundry facility was broken and they were not sure when it would be fixed so we changed

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

the guest laundry was gross

no laundry services

guest laundry service, breakfast very good, bed very comfortable

only laundry dryer is not working

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

i did enjoy the clean room breakfast and laundry facilities

i did enjoy the clean room breakfast and laundry

the cold pool.

there is limited parking in the immediate front of the hotel, however, this did not affect our stay at all

good breakfast, nice room

kids loved the pool!

the staff, especially at the included breakfast was extremely pleasant and made sure everything was well stocked

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

parking you come in on ll then have to go to 1 to check in

clean, friendly staff, and the gym was clean. close to my work conference.

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

the gym had no towels, paper towels, cups etc. and nothing to wipe down equipment

clean, gym, and location. sweet room!

pool could have been bigger.

due to a storm that came thru that day there was limited parking.

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

there are absolutely no amenities-not even a functioning laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

someone was doing laundry at all hours of night i kept on getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

pillows were too soggy no laundry bag no complementary breakfast

smell of the hallway, the smell of the room, that they have a pool and it was open and clean, that they have a

plus a great bar and grill on the property

there was nothing in the kitchen space, including a garbage can. some basic items would be nice.

very nice staff and helped with a early check in. very much appreciated!

the pool was not clean either

i had to ask the hour for breakfast and the pool

was disappointed that there was no breakfast for my stay

com--once about an early check-in, once about the pet policy--and never received a response

local to major stores, pet friendly, and good for families.

friendly staff, nice size room. good location, plenty to do in area. easy parking.

very clean room, friendly staff, great breakfast!

wifi was strong and easy to log into

gym is small buy it is actually open and usable

parking was tight as we returned back at 11 pm.

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

mall was across the parking lot

pool temp was perfect and the extended pool hours were great for our kids

beautiful amenities, clean room, pool was great and breakfast was delicious

breakfast was perfect and delicious

we have provided laundry facilities

walking distance to huge shopping mall with lots for kids and adults to do

the property had many activities to offer including a indoor pool, pool table to keep the kiddos busy

love the suite with mini kitchen to store items we get from the farmers market in troy to take home

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

laundry room was not available

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

have pool, spa, fitness, laundry

the parking sucks

parking

minimal parking

pool is very nice

very clean and modernized, good bar and restaurant

pool was a bit cool

and lastly, the indoor pool was pretty chilly for a heated pool

relatively new, very clean, with ample parking

lots of parking. fine for a stop over on a long drive

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

there is a gym and indoor pool that we hope to use on our next stay at this hotel

lots of parking space too

6 a.m. breakfast

the pool was warm and we had it to ourselves beds were comfy staff was helpful and we were able to

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when visiting

gym a little small but can t do anything about that

the staff were very friendly, nice breakfast and very nice room.

wifi was free as a guest and worked well

the kids loved the pool and basketball court

breakfast was hearty and very enjoyable

even the woman at breakfast was cheerful and helpful

the breakfast was amazing!

excellent breakfast choices, very helpful staff

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

the linens smelled so fresh and my room smelled like fresh laundry

use this hotel as a half-way point on our way to visit kids in college

i loved that it was pet friendly and in a central location.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

no laundry. no pool. only one elevator working.

the room was not properly cleaned. dirty laundry left in the room

laundry room available

could do our overdue laundry. breakfast omelette station was great

the room service was prompt and delicious

no free wifi.

the gym was excellent!! the food in the restaurant was superb!!

excellent facilities, well equipped gym and nice casual restaurant

on the cold side; very much stark white/modern with purple lighting; and the food is all through room service

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

only complaint was a bar tender that was a little rude.

someone was wandering with kids music on their phone most of the night

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

you have to do your own laundry/ delivery pick-ups

staff were helpful, and we had a free laundry

the hotel staff helpfulness, the cleanliness of the property, the location to the capitol and the breakfast

the breakfast

wifi extremely slow.

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

convenient and clean laundry area. extremely friendly staff!

pool had to be treated with chemicals which meant it was closed most of the day

gym equipment is limited and outdated

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

the wifi was slow and unreliable.

good sized indoor pool

the rooms were nice and cozy, bed was very comfortable. the gym and pool is very clean and nice.

really nice gym

wanted to do a gym and pool

wanted to do a gym and pool

location, super easy to access with great on-site and nearby parking

the hot tub and the complimentary breakfast

amazing breakfast buffet included, so many options and a very large dining area

i had to drive 28 mins to a laundry mat

location is convenient for our needs and i like the gym

breakfast menu for kids not so great. for me was good

excellent location by the casino

open the pool already

better access to the laundry facilities. had to wait a while to use the washer and dryer.

we liked the self-service laundry in the building

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

indoor pool was closed for maintenance

have loved if they had a shuttle to casino vs having to uber

it had a bar, a pool and a workout space

good amenities and easy to get to and has lots of parking

i didn't try either the restaurant or the pool but both were open late

nice that the hotel had a gym and a pool

it's a very clean hotel with a nice gym.

good facitilites- laundry room, pool, good breakfast

actually made so that it did not close so the entire window was exposed to the nearby road and parking lot

were comfortable, rooms were clean, parking was free and wifi was free

the breakfast and friendly staff.

indoor pool was not available due to maintenance

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

laundry facility needs to be complimentary

whisper-quiet ac that worked well, comfortable beds, sparkling clean room, surprisingly good breakfast selections

wifi seemed good, but didn't download anything

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

breakfast was decent

the parking lot was cluttered with construction materials, and we paid over $300 a night for this

the pool was clean and heated for the kids and they had a great time

customer service,great.fantastic buffet breakfast

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the pool was closed so it was a bit disappointing for our kids

i didn't like the work on the parking lot, but it was understandable and not that inconvenient.

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

front desk doesn't have a sufficient amount of quarters for the on site laundry

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

wifi in room would not connect to my laptop

breakfast offering was very good

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

the hotel also offered free laundry services which was an even greater perk

we did our laundry for free while we were here

free laundry washing/drying

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

the girl who was working in the kitchen said good morning loudly at 610 am and than loudly slammed a door i do

we used the ev charger and the first plug (#1526) didn't work even though it was showing as online

breakfast, cleanliness

proximity to highways and friendly, attentive staff. pool and gym were great too!

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

also had guest laundry services 10/10 would stay

bedside lights, tall ceilings, easy parking

front desk staff, fabulous room and free parking

gym cold jacuzzi pure breakfast never agree to take room 125, there public restroom over the wall

good location for me. very clean. great breakfast service

the bed, breakfast and price.

friendly staff, clean rooms and nice variety for breakfast.

staff was very friendly and the saline pool was amazing, i would recommend this hotel over and

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

breakfast no turkey products. small space for eating. floor sticky from incorrect products

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

the breakfast is great, lots of choices and most importantly healthy choices

how hot the pool room was if you weren t swimming and watching kids swim

hotel caters to sports teams for high school kids

wifi was extremely poor

no non-smoking room. all rooms are smelly badly.

the wifi was very weak though i was told it will be fixed very soon

room was a non-smoking room but smelled like an ash tray

non-smoking room i booked reeked of cigarettes when i got there