we also enjoy the heated pool

where on the website did it show a fee for pet and was never mentioned at check in

lots of parking, easy to get to, lots of food around

breakfast was great! would of liked more pillows to late to request more..

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator

also had guest laundry services 10/10 would stay

), the bed was comfy, and the pool and gym were clean

have had the breakfast before and it was very good

), the bed was comfy, and the pool and gym were clean

my kids are terrified to stay in a hotel now

i want to request that the property will use fragrance free laundry detergent due to allergies

no laundry facilities. little far from the city centre.

plenty of parking

also, when there is a pet in a room, we should be advised since allergic persons can feel the dander

very quiet and lots of parking

we took full advantage of the fitness facility, pool and, since we were traveling with kids, the laundry room

free laundry

breakfast and dinner were excellent with complimentary beer and wine at dinner,complimentary laundry facilities

they have a pool laundry room, an exercise room and business center

location, an apartment not a room, free laundry washing, kitchenette fully furnished, great breakfast, kind

of beautiful saratoga spa state park, surrounded by walking trails through majestic pines, a golf course, and

loved the location just inside the saratoga spa park with beautiful views ans bike routes

we e!njoyed the grounds and the location. we used the golf course and the spa. both wonderful

the service pool and bar

is a well preserved 91 year old spa hotel

laundry on sit not there

there was no guest laundry

common in similarly priced hotels: no lotion, no robes, no separate shampoo and conditioner, no laundry bag, no

great location . offer shuttle to track and downtown.

kids can't eat during the day, as the restaurants are in the casino and under 18 not allowed

that the bar closed at 10pm.

was never told the gym was closed & there would be no breakfast

minimal bar selection and service pool inoperable at times furnishings weathered and torn

pool and gym area was also dingy

gym was closed for renovations along with the front of the hotel

the pool was nice too and close to the racetrack

wifi was fast and worked well

decent wifi

the gym was also well equipped

loved the fact that it had a heated pool

the good guest laundry facilities were much

location location location complimentary laundry and coffee

parking lot was crowded

food was good, kids eat free which was very helpful

parents were gathered in the hall while kids ran around the hallways and screamed all day

a worn sock in the drawer in the bedroom; also prior guest's laundry plastic and cardboard laying on the floor

wish there was an additional laundry room on another floor

spacious, clean, a small kitchen( microwave/sink) and work area ( desk) and window of the beautiful city

pool area there were kids by themselves super loud and were jumping in my little ones didn't like it there were

only thing we didnt like was the pool wasnt very warm ffor being an indoor pool

from making someone's pet feel like a guest at the hotel (and allowing people with pets to actually travel

attached bar and lounge

from a heated towel rack to a complimentary in room bar that was stocked, we couldn't have asked for a better

my three guest arrived after dinner around 9:45pm back to the hotel we were turned away from the bar while there

wifi was very poor

it is always nice when breakfast is offered but it is a bonus when it is free and delicious

of course, the best breakfast

pet friendly hotel

live in saratoga and went here to use the pool for our kids

breakfast was great

lack of free breakfast; no guest laundry facilities; parking fees for guests

fact that i had to go through the pool area and smell chlorine to go to the fitness room

we loved the pool, and the rooms were neat and clean. plus free wifi.

allowed for a late check out

staff was able to move us from a room that was surrounded by familes with kids and very noisy

however food was not replenished enough in second hour and no plates available available laundry facilities a

there was an rea where you could do laundry which was perfect for a long visit

starbucks coffee in the lobby laundry room

i also asked about the pool

on a hill with parking a bit difficult to find.

spacious, quiet, nicely furnished rooms. friendly, helpful staff. good breakfast options.

the picture of the room showed a lovely corner tub, the room i had had a basic tub so the kids and i were

no noisy kids in hallways

spacious rooms with separate kitchen area.

the kids had a great time at the pool

excellent breakfast choices, very helpful staff

everything was great nice room close to the pool/spa

breakfast could have been better. same food each day. the bread and yogurt were not good.

the kids loved the pool and basketball court

did not eat breakfast.

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when

right out side of the lobby and gym

suggestion i would make is that the towels in the pool area be upgraded

clean rooms, staff was great, it was helpful when i had an issue connecting to the wifi

was warm and we had it to ourselves beds were comfy staff was helpful and we were able to enjoy breakfast before

on site laundry is very convenient

great breakfast, free laundry facilities for guests

having an onsite laundry facility was great for the upkeep of our clothing during our stay

we picked this for the kids for the free breakfast

kids running and making noise at all hours. i should have been warned

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

the woman that was attending the breakfast that morning was very kind and thoughtful

had lost my parking when i went to dinner had no parking

there is a gym and indoor pool that we hope to use on our next stay at this hotel

clean, great gym, safe well lit parking lot.

clean, great gym, safe well lit parking lot.

pool area wasn t very clean, and water wasn t warmed

the gym was great and useful

we were not warned that the gym was closed.

have pool, spa, fitness, laundry

the parking was a little crazy but we managed to get a spot.

pool is the size of a bathtub. parking is a challenge.

pool is very nice

it was nice having a bar on the premises

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

spacious suite, really comfy beds, friendly and attentive staff and lovely pool.

enjoyed having a full kitchen and having the beds separate from the living area

breakfast was very good and well stocked and clean

i love the pool, but it could ve been a little warmer

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

kitchenette is excellent

wonderful breakfast in the morning and a top notch seafood restaurant on

i had to drive 28 mins to a laundry mat

pool, fitness center and bar were closed due to covid

we didn t use fitness or pool so can t comment on those

only thing i thought might be a good recommendation is to have a shuttle to the casino.

super clean! comfortable. nice pool. helpful, friendly employees

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

free laundry washing/drying

the hotel also offered free laundry services which was an even greater perk

we did our laundry for free while we were here

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

not a lot of parking...

really nice gym

cleanliness, easy location, free parking, friendly staff

the shower, and the pool, the style of the shower was excellent ud83dudc4d

pool seemed cold for being heated but the hot tub was excellent!

amazing breakfast buffet included, so many options and a very large dining area

was great and accomodating, rooms clean, parking a bit tight but even with block party it was managed well

no sanitizer or cleaner in gym

no access to pool due to covid

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

the breakfast was very good with cloth napkins and real glass plates and silverware

needed an early check in and late checkout and was politely accommodated enjoyed the cozy lobby area with

bed was excellent. great gym and pool and room for the price. staff was very nice.

shot out to the laundry crew great recognition and credit

some monitoring of the pool that got a little out of hand with unsupervised kids

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total

the free refreshments and breakfast were amazing

they would have full breakfast again and open the fitness center

we re still bringing loads of laundry up stairs

parking can sometimes be an issue.

wish we had more time to enjoy the pool

great pool

breakfast was the great assortment very fresh and clean and neat

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

i really appreciate the desk clerk being able to relocate me from the back of the hotel where the parking lot

to hot tub,pool area full of kids,very noisy, loud music,no towels

is always problem with the wifi i would the hotel

close to food places. pool unavailable. track loose on machine

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

dog friendly, great staff, and breakfast pre bagged during covid times

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

pool hours 6am-11pm and 24 fitness was great

enough close parking for customers, needed better seating and flow for the breakfast

no heat, mold on the ice bin, rug was filthy, white hardy crusty spots all over the rug, nice kitchenette, but

this place is pet friendly and conveniently located near my son s college rpi

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls,

such a small bar of soap for two adults staying three nights

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

there was no laundry room

from airport, shuttle at 4 am was prompt and friendly, comfortable room, super friendly and helpful staff

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

laundry facilities, indoor pool.

we also were told there was no laundry for use even though they showed it on the booking websites

they even have a laundry room

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

the laundry room was out of service.

was a problem in the laundry room the hotel staff was not aware of

laundry machine and dryer always broken

they extended my stayin the same room, allowed me to carry breakfast upstairs

the staff was friendly, it was clean and i enjoyed the continental breakfast they served

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

stayed at courtyard by marriott, troy, ny while taking the ny bar exam, and it was the perfect choice

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

it does not even have a small store in the lobby and the gym equipment is

great location. top line registration staff. very good small bar and cafe.

of transparency with pet fee

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

gym and reception is nice

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

arrived we had to ask for breakfast vouchers and got only 2 adult meals without 2 meals for our kids

room service was quick & food delicious.

the restaurant and bar were in the hotel. they were very good and reasonably priced.

30pm, someone's kids running and screaming in the hallway until

pillows were too soggy no laundry bag no complementary breakfast

hilton gardens is located right off the main street in troy- easy to get to and easy parking

ended up having to pay more for a presidential suite to fit my kids and husband

plus a great bar and grill on the property

very clean and i was in a room that was pet friendly

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

wife and i liked the shuttle services

great hotel with pool and fire pit.

horrible getting in and out of parking lot

very clean facilities, including pool and fitness center. lounge and bar space were nice.

spacious a guest laundry plus an excellent breakfast

they were sensitive and allowed us to use the laundry room after hours

the hotel laundry facility was an added plus

the pool and hot tub was fun

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

is so perfect the kitchen the living room the bedroom and the shower

room was way nicer than expected and the breakfast was great

i would like to have been able to stay longer and use the pool. next time.

pool, breakfast, parking, bar everything i need right there

lots of kids roaming the halls making noise. local hockey tournament.

was excellent and the laundry prices and availability exceptional

there's a nice guest laundry room as

inhouse dining room (restaurant and bar), customer personal laundry

laundry room on-floor was an unexpected amenity

very clean! staff great!!! breakfast delicious!!

the pool was heated and easy to get into with the kids

breakfast was great

great value for the price indoor pool and breakfast

the pool was heated and easy to get into with the kids

you advertise a free airport shuttle, you need to specify on your booking page that it's only for limited hours

the hotel is older, but we found it to be very clean and enjoy the pool and the outdoor area

the reasonable price, comfortable bed, and lovely pool area

nice gym space

early check in

the pool had too much chlorine, and my kids had a reaction from it.

that the outside pool was t open.

the room was clean and modern. the exercise room and pool are was great.

the pool was nice. the room service was very nice and the front desk at check out was very nice.

parking

of smoke in halfway and parking so far from lobby

they charge for laundry

gym, laundry were a big plus

breakfast is a bit boring but sufficient

the room layout with a privacy curtain, blackout shades, nice decor, mini kitchen, and sitting area

very high pet surcharge

location indoor pool on-site laundry

the guest laundry was gross

wyndham hotel, laundry room disfunctional, broke gym equipment

guest laundry was gross!

laundry facility was broken and they were not sure when it would be fixed so we changed

guest laundry service, breakfast very good, bed very comfortable

i did enjoy the clean room breakfast and laundry

only laundry dryer is not working

i did enjoy the clean room breakfast and laundry facilities

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

the breakfast wasn't longer

kids still got wet, little cold, but it’s winter time… breakfast- eggs were burning in warmup

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

great breakfast!!!

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

very clean and inviting. enjoyed the pool and room.

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

was disappointed that there was no breakfast for my stay

the pool was not clean either

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

asked about handicapped parking when checking in and was told they did not have spots reserved however we did

pool could have been bigger.

pool and fitness center

pool wasn t functional

we have provided laundry facilities

pet friendly and suites are spacious and very clean.

room was clean the beds were nice n comfortable my girls love the pool and the staff was

everything was good i feel like a different selection for breakfast would be good

the property had many activities to offer including a indoor pool, pool table to keep the kiddos busy

someone was doing laundry at all hours of night i kept on getting

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

there are absolutely no amenities-not even a functioning laundry