clean pool and hot tub, amazing breakfast and the beds are so comfy

grab n go offered a pretty good variety. pool was open and spa was great. close to i-90.

) good wifi

parking was good

they kept running out of eggs and bacon at breakfast. only one person to do everyrhing.

the non smoking room smelled like an ash tray

the wifi was very weak though i was told it will be fixed very soon

no non-smoking room. all rooms are smelly badly.

wifi was extremely poor

a little shabby, and sketchy wifi

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

front desk doesn't have a sufficient amount of quarters for the on site laundry

pool, gym breakfast, public areas

pool is way too small

we got to do the laundry which was great

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

breakfast

place was good and clean. toilet too was good and clean breakfast was good

breakfast was good except no coffee.

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

very clean room, pool and gym areas

the room itself was dated and the kitchen needed some repairs, along with a broken toilet seat.

the heated pool was excellent

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

kids acting fools in pool should be night hours for adults only seeing it s a small pool

clean room and 24 hour gym.

good facitilites- laundry room, pool, good breakfast

24 hour coffee station, pool,gym and good breakfast with hot and cold options

at first i was concerned that the lights from the parking lot would make it hard to sleep, but i figured out

the fact that the pool area as well as the restaurant being closed were a disappointment

kids enjoyed the pool, spacious room, comfortable beds & good breakfast!

the hotel bar was not open due to staffing shortages.

if the bar was open it looked like it would have been nice.

also, there was a very loud performer in thd bar whose music could be heard inside my room

the room was beautiful, clean and spacious, plenty of towels for myself and my 3 kids.

hotel is very clean. had drinks and food at their bar which was nice.

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

no room service

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

bag of cold breakfast

there is dirty sheets from the laundry press on my bed

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

a day of traveling, hungry and tired i ordered room service

staff was very friendly and helpful, the bed was super comfortable and the room service breakfast was delicious

wifi very frustrating

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

room service at all so room not made up we were there 3 nights, we were not advised this do not

wonderfully helpful, enthusiastic staff, from the shuttle driver to the reception desk to housekeeping

no free wifi.

the gym was excellent!! the food in the restaurant was superb!!

laundry room available

they do not have laundry room.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

no laundry. no pool. only one elevator working.

the room was not properly cleaned. dirty laundry left in the room

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

convenient and clean laundry area. extremely friendly staff!

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

best of all the pool was clean and the perfect temperature

laundry access

laundry services available on site. it is near the albany law school and albany medical center.

the linens smelled so fresh and my room smelled like fresh laundry

looks good - bar downstairs is great

our kids enjoyed the pool, which, was why we chose to stay here

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

there are absolutely no amenities-not even a functioning laundry

someone was doing laundry at all hours of night i kept on getting

room, free breakfast, free wifi, ice machine nearby, usb and normal outlets next to bed, mini refrigerator in

pet friendly, then when we went to check in, they told us they didn't allow pets,, but wouldn't

they give breakfast every morning and supeeerrrr nice service

not strong wifi signal.

easy to find, pet friendly, clean with a comfortable bed.

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

gym was very nice. hot tub was nice

could have more choices for snake bar when the restaurant is closed.

& good access to the pool / gym

swimming pool and jacuzzi were good

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

laundry room was not available

was not aware the pool was closed :(

minor detail, but surprised the pool wasn't warmer.

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

the parking lot is in need of refurb someone was outside the front entrance smoking weed..

kids loved the pool!

we have provided laundry facilities

the hotel was very clean ,they offer free breakfast and the staff were very

great location beautiful suite pet friendly huge bonus and very clean

very good for the kids

pool was on the cooler side, not a big deal as the kids still went in, but as an adult it was too cold for me

they charge for laundry

gym, laundry were a big plus

pool n gym

parking

it was clean. friendly staff. i loved the breakfast options & the gym.

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

i did enjoy the clean room breakfast and laundry facilities

only laundry dryer is not working

guest laundry service, breakfast very good, bed very comfortable

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

com--once about an early check-in, once about the pet policy--and never received a response

breakfast was very picked over at 8am

old, stained carpets in the room, hot tube was not working, very loud machinery noise in pool

your pet policy

gym

gym and location were great. onsite restaurant and bar was also very nice.

the pool was nice. the room service was very nice and the front desk at check out was very nice.

staff went out of their way to offer us an early check in when we arrived too early

breakfast, price, parking, etc

i asked for room near the gym and i was given a room on the 6th floor. gym is on the first floor

shuttle service

the pool had too much chlorine, and my kids had a reaction from it.

proximity to the airport, shuttle to the airport and the price

breakfast wasn't what i expected

cap was missing remote didn't even work horrible customer service wrinkled not fresh sheets wifi works horrible

inhouse dining room (restaurant and bar), customer personal laundry

laundry room on-floor was an unexpected amenity

there's a nice guest laundry room as

was excellent and the laundry prices and availability exceptional

chose this hotel specifically for the free airport shuttle

easy parking was a big plus

miscommunication about shuttle pickup.

clean rooms clean linens hot water great breakfast great location and good overall environment

the breakfast options were plentiful, the hot breakfast items like sausage and eggs were cold

room, bed, breakfast, service, staff, pool, and everything

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

nice new facility. on the water. bar and lounge area nice for evening work or relaxing.

homeless sleeping under the bridge and walking through the parking lot

the complimentary breakfast was great

room was way nicer than expected and the breakfast was great

pool was awesome

is so perfect the kitchen the living room the bedroom and the shower

fresh fruit like pineapple and grapes could enhance the breakfast.

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

there was no complimentary breakfast for what i paid and the pool was broken

the pool was not heated and it was very dirty

they were sensitive and allowed us to use the laundry room after hours

the hotel laundry facility was an added plus

spacious a guest laundry plus an excellent breakfast

friendly staff, nice room facilities, complimentary food and good parking

have an airport shuttle but you can t leave your vehicle there

pillows were too soggy no laundry bag no complementary breakfast

there was nothing in the kitchen space, including a garbage can. some basic items would be nice.

have like pool/gym to be open, but with covid, actually ok it was appropriately closed

very near rpi. sports bar in building. staff was fantastic. highly recommend.

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

small signage for entrances located in side parking areas.

the room service was supurb

we loved the pool and room service. food was delicious!

kids trying to make echo sounds, banquet tables being set up, brunches etc

pet fee is higher than luxury hotels

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

most of the equipment in the gym is broken and the tv didn't work properly

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university

gym and reception is nice

wyndham hotel, laundry room disfunctional, broke gym equipment

location indoor pool on-site laundry

guest laundry was gross!

dryer in laundry wasn't working.

laundry facility was broken and they were not sure when it would be fixed so we changed

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they even have a laundry room

we also were told there was no laundry for use even though they showed it on the booking websites

room was spacious and they have laundry room.

laundry facilities, indoor pool.

young lady gave us a room in a separated building, dirty, with a smell of smoke, the wifi was not accessible,

i liked the option of the kitchenette

lots of drama and cops. needs more parking

no heat, mold on the ice bin, rug was filthy, white hardy crusty spots all over the rug, nice kitchenette, but

the parking lot

no restaurant or breakfast

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

appreciated the excellent shuttle service to the airport

clean, breakfast, parking, carts, pool, washer

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

back of the hotel is poorly lit and parking around there by yourself at night in the dark is not the best

spent more at the bar than i wanted lol

hours for the airport shuttle

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

understand that the hotel may not have been intended for kids so much, but my kids loved it

claimed kitchen troubles and had a lackluster spread

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

there was no laundry room

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

great service / airport shuttle was super convenient

shot out to the laundry crew great recognition and credit

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside

wifi was free

stay, kids were able to use the pool which was a huge plus

gym , pool

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

forgot to tell me breakfast was until 9:30am, or the wifi password, things they usually tell me during check-in

no room service provided and staff at check in was not courteous.

pool was a nice added benefit after a long day on the road

we re still bringing loads of laundry up stairs

pool could have been a little warmer for an indoor pool

wish we had more time to enjoy the pool

breakfast was the great assortment very fresh and clean and neat

kids loved the variety for breakfast, it was easy for them to select something

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

clean, staff was nice, the breakfast was excellent

parking space and amenities inside the room

the kitchen was awesome and the fact that it had a bedroom and a living room was super helpful

lots of parking

have pool, spa, fitness, laundry

super clean and loved that we had access to the mall! pool and hot tub were very nice!

card key access to gym was delayed because of problems

pool is very nice

spa tub location cleanliness very nice staff

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

really nice gym

there were no parking places when i arrived

modern gym

who was swift in checking me in, knowing i just had a long flight the room is newly renovated the gym is complete

clean, great gym, safe well lit parking lot.

the gym was great and useful

lots of parking. fine for a stop over on a long drive

was a little bit noisy on my floor, kids running in the hallway

the pool was extremely cold but still everything else was great

wanted to do a gym and pool

wide variety, fresh delicious breakfast. very helpful staff everywhere.

location, super easy to access with great on-site and nearby parking

booked the hotel because it advertised itself as pet friendly , and we were traveling with a small dog

no sanitizer or cleaner in gym

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

wish there were a few more standard tables and chairs in the lobby for breakfast, but it wasn't too bad

the gym was a bit small and did not have enough weights nor a bike. this could be improved upon.

fitness center too small dated facilities need updating parking limited

right out side of the lobby and gym

nothing in particular as nothing really shone. gym is very small.

the room was very spacious and clean. we enjoyed the pool as well.

wifi was free as a guest and worked well

clean, front desk was friendly. breakfast was good

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

everything was great nice room close to the pool/spa

breakfast could have been better. same food each day. the bread and yogurt were not good.

the kids loved the pool and basketball court