good facitilites- laundry room, pool, good breakfast

hotel was very clean and the kids loved swimming in the pool

the breakfast and friendly staff.

easy access, parking, etc

were comfortable, rooms were clean, parking was free and wifi was free

the hotel looked new and modern. it had a nice gym and the room was beautiful.

good amenities and easy to get to and has lots of parking

also, there was a very loud performer in thd bar whose music could be heard inside my room

the outdoor dining/ fireplace are was super cozy and the gym was impressive

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

convenient and clean laundry area. extremely friendly staff!

breakfast was good, maybe would have liked a little more options for both food and beverages.

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

laundry access

laundry services available on site. it is near the albany law school and albany medical center.

the linens smelled so fresh and my room smelled like fresh laundry

they also have a small pool

sure abt the room service that was available

slight issues with room service order. but nothing major.

the gym was excellent!! the food in the restaurant was superb!!

the room service was prompt and delicious

loved the room service

the bar and breakfast

you have to do your own laundry/ delivery pick-ups

staff were helpful, and we had a free laundry

pleased with cookies @desk & variety of items at complementary breakfast

breakfast offerings were plentiful and arranged for easy access

wifi didn't work in my room

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

location, shuttle available, staff was very helpful

staff was very friendly and helpful, the bed was super comfortable and the room service breakfast was delicious

no room service at the property.

could do our overdue laundry. breakfast omelette station was great

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

the room was not properly cleaned. dirty laundry left in the room

they do not have laundry room.

laundry room available

front desk doesn't have a sufficient amount of quarters for the on site laundry

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

breakfast was good

lots of parking easy on own off

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

free parking and less than $20 to uber to most downtown albany spots

of early check in, staff ws helpful and pleasant, room was clean and comfortable and the shower was

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

room was exceptionally clean and breakfast was presented well and food was good

staff was pleasant and kind; gym pretty good; the spinach-egg crustless quiche

personnel were all wonderful. free parking. the included breakfast was much better than

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

there are absolutely no amenities-not even a functioning laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the breakfast was amazing and had something for

pet friendly

on the pillow and complementary coffee and tea in the rooms as well as a wonderful complementary breakfast in

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

pool needed to be cleaned up a bit

wifi was alittle spotty and we had one instance with ants but the staff took care of it for us

gym area very very small and dirty

very clean room, friendly staff, great breakfast!

is a basic cheap motel that has very friendly helpful staff, comfortable beds, easy wifi, fridge, microwave,

the breakfast was excellent!!

laundry room was not available

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

the pool was a little chilly, but it wasn't a big deal

hotel didn't have extra pillows which we needed to prevent young kids from falling off bed

the pool wasn t in good standings and didn t look clean enough to swim in.

the location close to the highway. the parking was very close.

parking is a challenge because you allow commercial truck drivers to occupy several spaces

breakfast couls be a little better but still was ok

check-in the front desk associate asked if we were planning on using the pool which we confirmed and placed us

value, clean facility, spacious rooms, delicious free breakfast, very friendly and helpful staff

proximity to highways and friendly, attentive staff. pool and gym were great too!

we have provided laundry facilities

we had kitchen supplies

great location beautiful suite pet friendly huge bonus and very clean

we loved having the mini kitchen since we bring most of our meals when traveling

walking distance to huge shopping mall with lots for kids and adults to do

great breakfast!!!

breakfast, parking, staff

it was clean, and offers free parking.

breakfast was great, with tons of options

parking, free breakfast, linens, and no bed bugs thank god

clean. spacious. easy parking. kitchen. good shower.

i love the pool and breakfast. staff was helpful and pleasant.

great breakfast , comfortable bed, and the cleanest motel i have ever experienced

the room size was great having a full kitchen!

only 2 handicap parking spots in an inn this large

no non-smoking room. all rooms are smelly badly.

wifi was extremely poor

non-smoking room i booked reeked of cigarettes when i got there

thin walls, dated rooms & exterior, dark, was supposed to be non-smoking room, but the stale tobacco scent was

the wifi was pretty slow, but free

i did enjoy the clean room breakfast and laundry facilities

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

i did enjoy the clean room breakfast and laundry

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

guest laundry service, breakfast very good, bed very comfortable

gym, laundry were a big plus

they charge for laundry

the breakfast was ok but didn't have butter or have alot of what they advertised for hot foods.

clean and spacious ! pool was super clean breakfast was yummy

breakfast comfortable bed spacious room nice studio with half kitchen good lighting

gym and location were great. onsite restaurant and bar was also very nice.

the pool was nice. the room service was very nice and the front desk at check out was very nice.

staff went out of their way to offer us an early check in when we arrived too early

breakfast, price, parking, etc

i asked for room near the gym and i was given a room on the 6th floor. gym is on the first floor

shuttle service

the pool had too much chlorine, and my kids had a reaction from it.

proximity to the airport, shuttle to the airport and the price

breakfast wasn't what i expected

cap was missing remote didn't even work horrible customer service wrinkled not fresh sheets wifi works horrible

location was perfect! breakfast was a good value.

disappointed the pool was closed

breakfast was included, which was a big plus

plenty of protocols were in place to avoid spreading covid and we could even reserve the pool if we wanted some

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

was excellent and the laundry prices and availability exceptional

inhouse dining room (restaurant and bar), customer personal laundry

there's a nice guest laundry room as

laundry room on-floor was an unexpected amenity

thank you for being pet friendly

is so perfect the kitchen the living room the bedroom and the shower

thekufs loved the pool

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools

breakfast was good. staff was exceptional.

room was way nicer than expected and the breakfast was great

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

pool access

the breakfast was excellent the coffee the best

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

pool is not heated

i appreciated the shuttle, which was prompt and efficient

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

dryer in laundry wasn't working.

no laundry services

guest laundry was gross!

get there, lug my laundry in, throw it in and then see a sign that it s out of order

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

room was dirty, old candy on the lamp , tvs are ancient ( not smart tvs) dog hair everywhere, the gym the

charged an additional $75 for one small pet.

parking

kids had a blast and we got to relax and eat some delicious food

the bar and restaurant were closed. understandable under the current circumstances.

third, the gym was atrocious

gym and reception is nice

most of the equipment in the gym is broken and the tv didn't work properly

it does not even have a small store in the lobby and the gym equipment is

was a problem in the laundry room the hotel staff was not aware of

laundry machine and dryer always broken

the laundry room was out of service.

although my kids usually love the pool most, i think we really enjoyed the lobby as well sitting by the fire,

not checked and there was a half full liter bottle of pepsi in it but the staff offered to buy us breakfast to

room was spacious and they have laundry room.

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

we also were told there was no laundry for use even though they showed it on the booking websites

they even have a laundry room

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

was close to the track we were racing at and plenty of parking for our dump truck and 30

clean great breakfast friendly, helpful staff

parking is right there nearby

person's soap bar in the shower ud83dudebf hair was all on the pillows long blonde hair it could have been

breakfast was very good as well

close to food places. pool unavailable. track loose on machine

staff, parking

dog friendly, great staff, and breakfast pre bagged during covid times

heated pool was cold

pool hours 6am-11pm and 24 fitness was great

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

was no breakfast there was no fitness room

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

nice new facility. on the water. bar and lounge area nice for evening work or relaxing.

bathroom needs a towel bar by the sink.

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

noisy group of college kids came in sort of late to a room down the hall, but quieted down fairly quickly

property is quiet and clean. love the bar and restaurant

hotel advertises free airport shuttle service

pillows were too soggy no laundry bag no complementary breakfast

i had a nice meal in the recovery grill / restaurant sports bar - my waitress was extremely thoughtful and

enjoyed having a sports bar and grill on site so didn't have to leave hotel for supper

nice rooms , clean , nice breakfast . nice gym and swimming pool

my kids loved the pool

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shot out to the laundry crew great recognition and credit

there were a bunch of young kids running and yelling up and down the halls and they would sit right outside

wifi was free

stay, kids were able to use the pool which was a huge plus

gym , pool

we re still bringing loads of laundry up stairs

location, parking, modern room

the gym being closed ud83dude1e

great pool

pool could have been a little warmer for an indoor pool

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

huge improvement over cookie cutter chains, this property had an outdoor pool surrounded by trees, pleasant

bed was excellent. great gym and pool and room for the price. staff was very nice.

i loved the gym and comfortable beds.

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

location, plenty of parking.

cleanliness, easy location, free parking, friendly staff

great breakfast and comfy beds. what more can you ask for?

the entrances to the parking lots had so much snow: couldn't get in or out

breakfast wasnt available like they said

i did not like the parking, it was a shared lot with a lot of traffic but, the vehicle was ok that night

great breakfast--wide choice. very clean room and friendly staff-- parking convenient

location, super easy to access with great on-site and nearby parking

in particular, the morning breakfast is a great feature, i loved it, nicely laid out, clean, and the lady

i had to drive 28 mins to a laundry mat

room was nice, there were food options available, and the pool area was nice and clean

fitness center and bar were closed due to covid

friendly staff, good food, walking distance to the casino

so close to casino

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

everybody , including guys in the kitchen do a great job

breakfast could use small improvements

mall was across the parking lot

although we did not need it, it had a full kitchen which would well serve anyone there on an extended stay who

have pool, spa, fitness, laundry

there is little parking immediately on property, and you have to park in the shopping center

staff, location, and bar were great

minimal parking

attached to the mall, very clean and new looking, pool and hot tub

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

spacious rooms, full kitchen and fridge, awesome breakfast!!!

very comfortable and clean staff a lot of friendly breakfast and service very good parking easy and free wi-fi

and lastly, the indoor pool was pretty chilly for a heated pool

tell you room service every-other day

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

the pool was extremely cold but still everything else was great

the pool pump was broken so we were unable to use the swimming pool.

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

their breakfast was good and offered a variety of options each day including hot food such as pancakes

there is a gym and indoor pool that we hope to use on our next stay at this hotel

6 a.m. breakfast

breakfast was standard fare, and though not anything exceptional it was adequate and better than

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when visiting

was warm and we had it to ourselves beds were comfy staff was helpful and we were able to enjoy breakfast before

clean rooms, staff was great, it was helpful when i had an issue connecting to the wifi

the continental breakfast was by far the best i have ever seen.

clean hot tub and pool

the kids loved the pool and basketball court

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids