seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

hotel was as expected, internet worked fine, ample parking, hot breakfast was nice.

place was good and clean. toilet too was good and clean breakfast was good

room was exceptionally clean and breakfast was presented well and food was good

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

front desk doesn't have a sufficient amount of quarters for the on site laundry

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

secluded, quiet, free parking, friendly staff and clean facilities

as fast was really good breakfast more then expected hotel beautiful we enjoyed our st a y and made reservation

loved kitchen in room

breakfast was good except no coffee.

rooms are huge- lounge area with a couch and tv, full kitchen, and a separate bedroom and bathroom

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the breakfast was amazing and had something for

laundry facility needs to be complimentary

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

the only complaint i would have is it didn t have an area to do laundry.

nice breakfast and little gym

parking lot was well lit

clean pool and hot tub, amazing breakfast and the beds are so comfy

they filled in the hot tub with concrete so there is only the pool now

the spa was nice after a long day of driving

amount of kids in the pool / hot tub until it closed

had a big kitchen with nice appliances and half bath, nice size living room with large electric fireplace,

thin walls, dated rooms & exterior, dark, was supposed to be non-smoking room, but the stale tobacco scent was

the non smoking room smelled like an ash tray

a little shabby, and sketchy wifi

the wifi was very weak though i was told it will be fixed very soon

room was a non-smoking room but smelled like an ash tray

you have to do your own laundry/ delivery pick-ups

staff were helpful, and we had a free laundry

wifi extremely slow.

front desk staff was very friendly, and the breakfast was exceptional

very clean, bed comfortable. good location and decent wifi. good shower pressure.

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

went there to pass the bar exam and we didn t have wifi in the room

priced the 14 floor of our hotel had room service trays all over

pool room was chilly and the pool water even colder

the room was not properly cleaned. dirty laundry left in the room

could do our overdue laundry. breakfast omelette station was great

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

no laundry. no pool. only one elevator working.

they do not have laundry room.

wonderful shuttle service and great food at the restaurant

in shower is a little slippery not enough places to hang bath towels better lighting over bar area adjust closure

the bar and breakfast

loved the room service

also, great bar and restaurant

hotel is very clean. had drinks and food at their bar which was nice.

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

we also had the misfortune of having a family with very young kids right over head

pool is lovely and great hours (7am-11pm)

breakfast thanks to covid ud83dude13 plenty of parking for my work truck and trailer,

good facitilites- laundry room, pool, good breakfast

clean, no noise and in a safe area with plenty of parking

indoor pool was not available due to maintenance

gym on one of the picture frames in bathroom

breakfast like always, beds really comfortable nice tv

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

convenient and clean laundry area. extremely friendly staff!

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

best of all the pool was clean and the perfect temperature

laundry access

laundry services available on site. it is near the albany law school and albany medical center.

the linens smelled so fresh and my room smelled like fresh laundry

looks good - bar downstairs is great

our kids enjoyed the pool, which, was why we chose to stay here

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

there are absolutely no amenities-not even a functioning laundry

someone was doing laundry at all hours of night i kept on getting

pillows were too soggy no laundry bag no complementary breakfast

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

the resturant, pool, gym all right there

parking was easy, staff was polite and helpful. the rooms are clean.

smell of the hallway, the smell of the room, that they have a pool and it was open and clean, that they have a

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

piles of dirty laundry in front of the bedrooms doors, in the halways

location, gym, laundry, new property

loved the parking.

after waiting for over 1 hour i rushed out the place because my kids were fighting in a local tournament and

parking was tight as we returned back at 11 pm.

wifi was alittle spotty and we had one instance with ants but the staff took care of it for us

the place needs more breakfast selections and gym equipment. the gym room was too small.

breakfast was fine, waffles, cereal, juice, coffee

very clean room, friendly staff, great breakfast!

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

swimming pool and jacuzzi were good

the pool closing early

gym had decent equipment

booked this hotel because it had a bar and restaurant but they weren t open so i would have stayed somewhere

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

laundry room was not available

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

not be available and that was one of the main things we were looking forward to doing with our kids

room is beautiful and clean and breakfast is excellent.

lots of parking

good breakfast, nice room

went with the kids to use the pool from one day to another and pool was not working at the

they charge for laundry

gym, laundry were a big plus

indoor pool water a bit cool for winter.

breakfast comfortable bed spacious room nice studio with half kitchen good lighting

the pool was closed. oh well! they have to clean it sometime. no biggie.

the heated pool was just right for our daughter

good service, room was clean and conformable, and having a glass of wine at the bar was relaxing

i like that parking is free and because i am a marriott rewards member, so was the wi-fi

pool area

bar and restaurant had excellent food

laundry room on-floor was an unexpected amenity

was excellent and the laundry prices and availability exceptional

inhouse dining room (restaurant and bar), customer personal laundry

there's a nice guest laundry room as

shuttle to the airport..

thekufs loved the pool

the breakfast that was included was a pleasant surprise, and the staff was very accommodating in the

room was way nicer than expected and the breakfast was great

breakfast was amazing

i would like to have been able to stay longer and use the pool. next time.

kids

they have free breakfast, internet and parking

maybe have breakfast till 10 and pool open till 10pm.

maybe have breakfast till 10 and pool open till 10pm.

breakfast, though plentiful, was typical bland american version of what one would get on the

i did enjoy the clean room breakfast and laundry

i did enjoy the clean room breakfast and laundry facilities

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

guest laundry service, breakfast very good, bed very comfortable

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

we checked out and used shuttle service and ended up back at room for 4 more hours

of handicapped parking

roon was clean bathroom modern and clean no noise functional gym ample parking minimalistic

having the coffee/breakfast shop across the parking lot was a plus

great value for the price indoor pool and breakfast

room, bed, breakfast, service, staff, pool, and everything

clean rooms clean linens hot water great breakfast great location and good overall environment

2 of my granddaughters live nearby, and we were allowed to have them over to play in the pool

location was perfect! breakfast was a good value.

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

also the pool could be warmer but still really not that bad

it looked wonderful and they had all kinds of fun things like mimosas at breakfast and bubbles and a picture

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university

most of the equipment in the gym is broken and the tv didn't work properly

pet fee is higher than luxury hotels

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

loved this hotel and the staff was so nice and extra fast wifi

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

kids had a blast and we got to relax and eat some delicious food

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

the quirky, vaguely colonial-era design of the main, jungle-like atrium (kids loved the massive coi in the

the early american character and fireplace in the lobby

we have provided laundry facilities

everything was good i feel like a different selection for breakfast would be good

walking distance to huge shopping mall with lots for kids and adults to do

breakfast was phenomenal had a pool table room was clean staff was friendly had a pool but we

very clean, staff was very friendly, fun game area off lobby, good breakfast options, large rooms

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

the pool was not clean either

pool

loved the pool and hot tub. the rooms were nice enough. we liked being able to walk to the mall.

great free parking in front of the property

we also were told there was no laundry for use even though they showed it on the booking websites

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they even have a laundry room

room was spacious and they have laundry room.

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

there was also a full kitchen

secondly, the shower curtain bar had been poorly repaired and was hanging by a few screws

wifi network issues

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

for a non smoking facility you could smell cigarette smoke down every hallway, junk cars in the parking lot

location indoor pool on-site laundry

the guest laundry was gross

laundry facility was broken and they were not sure when it would be fixed so we changed

no laundry services

guest laundry was gross!

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

quiet clean easy to find parking

shuttle doesn't start running until 8 am, which seems a little late

frustrated that we chose this properly for having a airport shuttle and shuttle was not available for

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

breakfast was great the sausages were delicious but there was only one waffle maker and it wasn't

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

free airport shuttle was a huge plus after a long day of travel!

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shot out to the laundry crew great recognition and credit

pool was very nice. the breakfast was great and rooms were very nice!

breakfast buffet was excellent! far better than the usual.

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total

modest breakfast spread was raided both days by parents hoarding food for their day trips and kids with total

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

breakfast was great, clean rooms, people were nice at the desk.

it s also pet-friendly, which is a big plus

the grounds are beautiful including the pool and nature trail

the laundry room was out of service.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

they extended my stayin the same room, allowed me to carry breakfast upstairs

not enough parking

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

there was no laundry room

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

compared to other motels that i have stayed at, i felt the breakfast was very poor

we re still bringing loads of laundry up stairs

pool could have been a little warmer for an indoor pool

wish we had more time to enjoy the pool

breakfast was the great assortment very fresh and clean and neat

kids loved the variety for breakfast, it was easy for them to select something

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

clean, staff was nice, the breakfast was excellent

parking space and amenities inside the room

the kitchen was awesome and the fact that it had a bedroom and a living room was super helpful

lots of parking

have pool, spa, fitness, laundry

super clean and loved that we had access to the mall! pool and hot tub were very nice!

card key access to gym was delayed because of problems

pool is very nice

spa tub location cleanliness very nice staff

rooms and bathrooms, friendly staff, private and quiet area for working on your ipad, coffee and wifi

tell you room service every-other day

clean, great gym, safe well lit parking lot.

very clean and modernized, good bar and restaurant

clean, great gym, safe well lit parking lot.

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

wish there were a few more standard tables and chairs in the lobby for breakfast, but it wasn't too bad

their breakfast was good and offered a variety of options each day including hot food such as pancakes

fitness center too small dated facilities need updating parking limited

great location, room was very clean, breakfast had a nice selection.

suggestion i would make is that the towels in the pool area be upgraded

the indoor pool was small but it was just enough to enjoy on a day with nothing planned

very clean, great breakfast, beautiful pool!

friendly staff, room and facility was very clean, breakfast was delicious

pet friendly feature was an extra $100 on top of our expensive holiday weekend stay, which it didn

love the pool and hot tub.

liked that it was pet friendly

room , lobby, and fitness room were my favorites

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

dining on site. ev charging

really love the quick response and help for my ac in my room, breakfast was awesome and specially the staff was

didn't tell us the room number or how to access wifi

steve the bar tender and our waiter (forgot name) were incredibly sweet and helpful

pool seemed cold for being heated but the hot tub was excellent!

hotel was quiet. saw it wasn t pet friendly.

location, super easy to access with great on-site and nearby parking

pet friendly

the extra fluffy pillows extra comfy bed the pool and jacuzzi!!

i had to drive 28 mins to a laundry mat

fitness center and bar were closed due to covid

easy drive. close parking.

breakfast menu for kids not so great. for me was good

the lobby is comfortable and inviting and the gym is ok, but that's not enough to make the price worth it