the laundry room had a big sink to hand wash clothing

laundry facilities very clean

enjoyed the peace and quiet, the helpful staff, great location , laundry on site and well kept property

pool was the whole reason we picked this place and it met expectations

of covid the the gym and pool were closed but when it does open i know we ll have even more

it s got the laundry on the fourth floor very convenient

full kitchen, full fridge, large closet/drawers, a guest laundry up the hall

pool could have been warmer

breakfast, pool, workout room.

newly renovated and great breakfast

very loud at night - kids running rampant all night; 6

were plenty of choices at breakfast eggs were fluffy, bacon crisp but not overcooked, smoothies were very tasty

elle at the breakfast stp is wonderful and the breakfast is fantastic

beautiful love the pool

local kids on bikes driving through parking lot several times harassing us for no reason.

we liked the location & the use of a guest laundry was a bonus

they were helpful and let me finish my laundry

perfect location, free parking, comfortable beds

pool was chilly and very small, only used it once. the towels in our room won't soft.

we enjoyed using the pool and it was very well looked after

and located right in front of the laundry room for the hotel

all the staff from the laundry ladies and housekeeping staff to the front desk people were so very friendly

this was my second stay there (for convenience and being pet-friendly), and each time staff was noticeably

hotel parking was very limited

the parking spot it s too dark need more light for security

had own laundry on premises

laundry facilities would be nice in the main building

no chairs to sit anywhere except by the pool. everything else was great.

breakfast was great considering covid safety precautions were in place

everything was clean, pool refreshing quiet and peaceful

were great- there is a shuttle to newport, a great restaurant, indoor pool, laundry facilities and an outdoor

long line of folks waiting to do laundry into all hours of the night

the pool, fitness center and guest laundry are not open for use

breakfast was sufficient, liked that they had a guest laundry since we where on a longer trip

00 for a delivery fee for room service-thats why we always did rake out and picked up our food a bell service

laundry bags

gym had only one functioning treadmill which made a loud clanking noise

employee & her breakfast made the stay 5 a

we've been there done that when our kids were small just part of life

not really it was great the only thing because of covid breakfast was different

would be more convenient to have a laundry unit in bld

everything except the laundry options.

had a laundry on site but i did not use it

paid the price that included pool, laundry, gym

old nasty rugs no signage when you come to the hotel poor front desk location you enter a hot laundry room area

in proper room the 2nd was alot nicer then older building, under staffed halls were filled with laundry carts,

was very pleased to have laundry facilities self-serve on site

newer rooms. water views. access to pool and hot tub.

thing was you had to cross thee street to get to pool and hot thumb

parking was included at hotel

machine by our room ,broken, laundry broken,, no bathroom fans that worked, no garbage bags in trash cans

wifi and a provided breakfast. better tv reception.

not include the breakfast

i liked that it was pet friendly and free parking.

some of the hot tub tiles were a bit dirty and upper pool wall as well.

staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing

the size of the room, the kitchen and the breakfast

only complaint we had was the workers in the breakfast area, they never offered a kind greeting, they all sat

pool and gym closed. this was due to covid so it had nothing to do with the hotel.

delicious complimentary breakfast and coffee

to the fully equipped facilities like the large swimming pool, sauna, fitness center and even laundry and cool

also has laundry, a pool and a hot tub

kids love the make your own waffle station and indoor pool

large rooms, balcony, pool for the kids, air con, nice receptionist, location to newport is

was the best property i have ever stayed at with my pet

friendly staff. excellent breakfast

the kitchen was fine except the ice bucket was held together with masking tape

the breakfast selections were also delicious & varied

staff was exceptional. location is convenient to everything. ample parking.

the bed was super comfy and the kitchen was a nice size. breakfast was great and many choices.

nice pool and amazing breakfast

off every hour to downtown newport - that was such a definite plus so convenient and helpful as parking in

our room, the pool, the gym, and breakfast area were always very clean

my kids opted to sleep on the pulll out couch than sleep in the bed

my kids loved the indoor pool and i enjoyed the hot tub

i wish there was a laundry facility.

tiny closets, not enough room for adequate clothing. no laundry facility is a minus.

very very clean and comfortable very nice breakfast menu highly recommend this facility

warm weekend and outdoor pool not open

an added bonus is they are pet friendly

room service & views

the open kitchen beside the bar is one of the hotel s pleasures

the open kitchen beside the bar is one of the hotel s pleasures

it was drafty, both in the bar and in the restaurant

the room was awesome. fireplace,heated bathroom floors

the hallways were dark and dingy with dishes and laundry strewn in front of different rooms

the gym is tiny, has no windows, and is placed next to the laundry room

unable to use the pool/gym due to

do not order room service; too expensive

think pet friendly rooms should be tile or wood only

that we couldn't stay a longer time. the parking was congested but at least there was parking.

location was great, very clean and quiet. private parking.

) they recently added a small gym, so that was a nice surprise

was very clean, updated, intimate, upscale, super high level of service, very pet friendly, great breakfast,

they were so pet friendly and the location is perfect walking distance to all newport offers - loved it

wifi was very patchy and only worked in the bedroom, and even then not all the time

property is cute, very friendly, small gym, and delightful breakfast, and is walkable to downtown

the indoor pool is warm

location fantastic. building beautiful nice pool area excellent staff great breakfast

we really enjoyed the roof top bar as a group, it had amazing views and yummy cocktails

we went up to the rooftop cocktail bar on our first night but waited 15 minutes to get served without success

the rooftop bar offers a spectacular view of the harbor

good location for harbor views has laundry

the staff and early check in, the comfort in rhe room

you could walk to the mansions and cliff walk if you want , we drove since we have little kids, but super close

wasn t at all luxurious as i imagined a spa hotel would be

the pool was so refreshing and clean

everyone who works there was welcoming, from valet guts to the room service ladies

remodeled hotel had a great gym and indoor pool. walkable to attractions shops and food.

oh and the spa is amazing

bar not pub bar could have been open later

no room service

there were no shoe shine polishers and no offer for dry cleaning clothes- no room service

my favorite part was the instant light fireplace - so cool

bedrooms where comfortable, great location and friendly restraurant and bar staff

i adored the fireplace and the view of the water

i stayed in the handicap room where there was no tub and the fireplace didn t work

the room was available for early check in which was great

there are no coffee or tee at the room whereas we tried to have coffee at the restaurant s bar at 4pm, this

great bar and restaurant

lovely social meeting room (lounge - bar room) at the front -- very welcoming, warm and attractive

salon bar had a good vibe and kay was an excellent bartender

you arrive at the hotel lobby they have carts for the luggage which is very nice, also they have laundry facility

the parking is free and easy and the kitchen is fully supplied with pots, pans and silverware

things: the door into the room was bent in a strange way, and the wifi and chromecast gave me a lot of trouble

parking

the jacuzzi was there but it didn't work also wifi and chromecast was a big pain as we couldn't able to connect

the pool was warm

wonderful indoor pool

in passing on the way out we saw a room service lady who was kind to both of my kids and had a smile on her

the pool was terrific, my grand kids loved it the complimentary breakfast was great, good assortment of foods

of kids in the pool

some repairs like the laundry room, thank god we had family in that town since the dryer was a fire hazard and

breakfast was great

entrance parking lot

pool was a bit chilly but still got in!

signal wasn't great (i stream movies on my laptop anyway, and the wi-fi was excellent), and the pool was very

was just perfect this time, from the accommodations to dinner, breakfast, lunch and tea

breakfast was included and amazing. staff was super friendly and attentive. view is spectacular.

we had an aperitif at the bar downstairs then had dinner at dining room

excellent variety of options for breakfast. everything was delicious.

we spent a lot of $$$ ie 2 rooms, spa services, dinner with pricey wine & not once was there any warmth from

they had my items in trash bins, stuffed in laundry bin, and on the bottom of their cart

wi-fi did not work and the laundry did not work

friendly professional staff, good standard hot/cold options breakfast, good coffee/juice, laundry facilities,

it seems like many truckers and people visiting to work in the area use this location as i saw laundry facilities

they also had laundry machines on the 2nd floor so we didn't have to go find a laundromat

and the laundry machine was noisy all night as our room was across from it

was very good,the pool was very nice could use a little more staff at the check in desk courtesy laundry was

extremely comfortable. good facilities (pool, laundry). breakfast included.

at checkout time, and they could ve gave me a later checkout so i could ve used the pool, the laundry, which

hotel had a pool, exercise room and laundry for guest use

breakfast, laundry facilities

breakfast selection and the dedicated attendant who is the best breakfast attendant i've ever

also the gym being closed, i know covid, but to put out of order signs on the public restrooms, only to have

i was traveling not cleansing for a colonoscopy, all that fiber you wouldn't make it out of the parking lot,

great breakfast with friendly & helpful attendants

has all the basic stuff, ice, laundry, e

the laundry facility was down for some time

did have a laundry room

have to sweep and clean up the stairwell that goes from the laundry room to the side of the building

hotel is clean with great amenities for traveling such as laundry facilities