a blouse cleaned over the weekend and they did it for me in the their machine as there is no laundry service at

great wifi

room service was hard to order and poor communications between staff resulted in my daughter having

the room was lovely; the building was magnificent and there was plenty of parking

registration was given to the the staff on arrival and yet i still received unnecessary parking fines which is

realise that i reacted with their bedding, but no one could help me with any true answers, what laundry detergent

hotel virtually empty it would have been nice to have had a view other than of the dirty laundry

helpful and friendly, particularly matthew and david and a lady who worked in the evening meal bar area

country estate with nice spa facilities and great golf course

the golf shop was well stocked and i wished that i had time to play the course

laundry service available with an iron and board in the room

room size, grand staircase, spa bath

nothing really, perhaps the wifi is a bit slow.

room service charge was too high

were a few bits of flower petals on the floor and bits on the bed and a cobweb but other than that nothing

laundry piled outside of doors difficult to get in.

laundry on floor outside elevator throughout stay.

case', and on reaching ground floor couldn't get into hotelnwith my guest card, as it was the laundry area

could of been better no mushrooms or hash browns no pancakes or waffles or anything for kids

beds were very comfortable and we were given connecting rooms which was very good as we had kids

i felt very sorry for the cleaning staff lugging their laundry bags up and down - the highest floor is 120

reception advised they had problems with their laundry supplies and couldn't provide a second towel

room has big space and i like gym area too hotel has great architeck

there is s gym and you are

the corner of the room peeling paint off the walls hotel lift was broken place on top floor with kids and lots

laundry service or machines for self laundry

everything was good. kids loved it. breakfast brilliant.

i loved the the location was perfect for kids

everything was good. kids loved it. breakfast brilliant.

it was my first trip away with three kids and they made the experience so much better

also irritating that they noisly wheel the big laundry carts across the carpark by the bedroom windows for a

noisy think we were next to a laundry or boiler room!

out window was laundry cart staff loud in corridor early morning no personal touch at check

really helpful and accommodating team- made the stay really comfortable. gym was great too!

everything from the room to the gym also liked how you could play pool and darts in the bar area

could hear other guests in the next room. i was next to the laundry so woken in the morning.

from lugging our heavy suitcase up and down the stairs, to getting us a few bits of laundry done - and returned

very helpful and went out of her way to help me park car directing me to the additional parking opposite - good

nice rooms good bar and nice reception the staff were lovely on hand for anything i needed really enjoyed our

reception, serve food , room service and kitchen staff , she did her very best , can t have been easy

5 hrs to check in as no laundry available

we ordered room service and excellent service again would certainly

no back up provisions for food due covid whereas other hotels provide room

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves

room size. peace and quiet. bar and food availability. 12pm checkout. friendly staff.

can u say about this place ud83dude0e it's got everything you need , swimming pool, spa indoor gym and the

of the ladys serving breckfast was very rude and spoke about me in the kitchen i could hear her while i was

spa and gym very good

amazing location! the spa and pool was extremely clean! service and staff was excellent!

company needs to upgrade basic kitchen facilities or just advertise as room only

large wedding party with kids and adults running around until midnight banging doors, screaming and shouting

chose to stay out of town as we did not want the kids kept up in a noisey town centre hotel

room bins are small for families with kids on nappies the ones u have fill up quickly - 5 nappy bags and no more

i stayed two nights in the executive suite which was very comfortable and had good room service

brought up anything we needed through room service not matter what time

excellent room

plenty of parking too

excellent service quiet area free parking

one day room service forgot to leave some milks.

parking, polite, helpful staff, spacious clean comfortable room

very comfortable room and bed, splendid restaurant choice for dinner and breakfast, ample on site parking,

the area it was located in was basically a trading estate with no good walks for our pet dog.

disabled car parking.

location, easy parking, good room service and wifi

plenty of parking

the beer garden is terrific, the bar and restaurant are great

the narrow lane access is blocked in one direction by street parking

super location safe parking and friendly efficient staff.

setting, fabulous food, great service from the friendly and attentive staff, plenty of parking, well-appointed

great spot, great parking, fab food

the pair of them didn t seam to care about airing their dirty laundry

spa facilities not available due to covid

unsure why wifi want free in rooms, even basic

went to order room service and they said they weren t doing it and was kinda frustrated on the phone as it

came for a night away from kids enjoyed the night in peace and went for a swim spa sauna the next morning b4

15 am for the loading of large blue bins (presumably laundry)

noise during the night loud humming noise laundry ? boiler room?

breakfast could do with been better bacon was not rashers was very scrappy no choice in eggs only

no hash browns with breakfast is the only fault i could fine

good breakfast, with lot of choice for both continental and feb very friendly staff wifi very good quality and

on the 2nd floor and there were more housekeeping staff than guests with piles and piles of laundry everywhere

everything was good. room 2 was a bit noisy possibly from laundry next door.

plenty of parking good choice of breakfast clean rooms and of a good size

wifi is a bit frustrating as i needed to keep re-signing on each time i switched my phone or ipad

2 biscuits with hot drinks each day so had to use the towels wet and go biscuitless as the kids got them

one of the reasons for staying here was the fact that there was an ev charger, however at 1

the staff who were on duty at breakfast were excellent - so pleasant and friendly

car parking was great , right next to the

our details (even though he didn't sound like he knew what he was doing- or was distracted by kids in the

the breakfast was great ud83dudc4dud83cudffb

i arrived to heaps of laundry piled up next to my room, though it was moved

free parking and wifi

we really enjoyed the spa experience and will be re-visiting

friendly staff enjoyed the swimming pool

we asked if not seated in dining room if we could get room service, same answer not before 9pm

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

it clear where we could park round the back of the hotel - we were confused which part of the parking area might

wifi slow. some pages not even opening.

free parking

the staff must have been using the laundry room which was above our room

quite a lot of noise from bar, other guests & laundry room

staircase was steep & narrow and there was a laundry bag left on the landing which was a hazard

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the room was right under the laundry room, at the back, past the

laundry left lying around in breakfast area

was a fiasco as the otel was fully booked and the kitchen and waiting staff could not keep up

all furniture was covered in coloured lines, like kids drew all over it, and nobody had ever taken care of it

good price and breakfast

clean comfortable, near to bus and train stations and with wifi

stairs were cluttered with laundry bags, probably breaking health and safety

laundry and bathroom was clean.

great central location and friendly staff. beautifully presented dining and bar area.

wifi upstairs in room wasnt stable

wifi worked with no issues

breakfast included in the price was a decent start to the day, with lovely coffee

not thinking early check in would not be possible leighton kindly said he would tried his best and came back

are all a top credit ud83dudc4f amazing location ud83dudc4c fantastic brekkie options ud83dudc4f pet friendly

clean tidy good breakfast and car parking reasonably priced

and a late check out of 11

laundry service is inconvenient

no cooking allowed no microwave no laundry no iron box

no laundry, definitely a problem for people planning for long stay.

breakfast was available as an extra and was extremely good value for money

great selection for breakfast, excellent staff

staff friendly and breakfast was lovely x

and slim man in blue suit

orry forgot his name)who looked after all our needs from getting early check in to calling taxis to getting late

enjoyed the spa and the afternoon tea

visited the pool and spa facilities which was a great start to our stay

good safe parking. reception good. staff helpful. food-especially breakfast - very good.

it was a busy evening in the restaurant & bar following a wedding but the service was, as always, quick and

used the wifi in the hotel so can not say how good it was

great breakfast nicely cooked and presented

room - quiet location - good parking facilities

wifi in our 3rd floor room was very 'hit and miss'

wifi a bit intermittent

we also have breakfast included in the room price which is well worth it ,eggs cooked to order and a lovely

warm and cosy excellent breakfast

breakfast, clean room, prompt maintenance staffs are friendly and too good location is ideal and at

there is no laundry service. the air-conditioning was poor.

00 for laundry when my bill was 32

room was clean with lots of extras included, didn t realise the spa and sauna were included so will deffo be

the gym

staff very helpful particularly young girl unsure of name but she gave us free late check out which really helped

is the fact that it has only one small lift and it's used not just for hotel guests, but for the laundry trolleys

the exorbitant cost of in-house laundry, and a wake-up call asked for 4

i think it was a van collecting laundry etc

bags of laundry also left on landing through or full

the bar is open late

laundry on floor in corridors this should be put directly into skips not on carpets high infection

will be good when the hotel chain install ev chargers

the rooms very clean and the staff a very polite. my kids love the pool and i love the breakfast

the pool and gym facilities are a bonus and parking is easy

great location for a good quality night sleep. beautiful views. great food. plenty of parking

fine (i think maybe new) and an elderly more senior reception member (female) who, without airing laundry, wasn

quebecs, and have stayed here many times over the years for a quiet night of luxury away from the kids

comfy bed and pillows. cosy bar and lovely room.

at quebecs many times, one of our favourite places for a little night away without the kids

room service was delicious and staff were warm

no laundry in it

when went to room was full of laundry bags ,and dirty laundry on our floor in

staff and efficiency. allowed me an early check in. room comfortable and clean.

lady in reception dark hair - bloody awesome and wish i had remembered her name great rooms great bar great

room service very speedy

there was also a strange odor - possibly laundry products but it wasn t pleasant or subtle

quiet room, haven't heard any noises. great room service, quick check in and out.

it ouzes class with the decor, quality and spaciousness of the rooms. breakfast was excellent.

we arrived early as at a wedding

no wonder the bar was

staff were very helpful in arranging a fast track for our laundry as we only stayed 2 nights

paid for late check out and several people knocked on our door over and over again was rather annoying and

on kids room

bigger gym!

sky lounge bar very busy in the evening.

no laundry service.

car parking, no laundry,

offered a late check out without charge

the hotel is stunning and the breakfast was exceptional

stayed in he same room in aug and had bathrobes , none this time , no room service menu for some

same type of food for the next six days, it did not sit well with me the room service, including laundry changes

in and filling out forms for evacuation plans we then waited 23 minutes for a lift because laundry staff were

very expensive laundry services

staff were polite, cleanliness (must have a great cleaning team), gym was good also!

the gym and location was amazing

30pm so couldn t put kids to bed

we were offered early check in upon arrival because the room was ready, and we were upgraded free of charge to

the hotel was fabulous very clean spacious rooms comfy beds the little bar area was lovely too

stay was great, but rooms prepared was fantastic and morning breakfast was so yummy and exciting

great location, the food for breakfast and evening meal was excellent. fab that kids eat free

location, staff, comfortable, f&b, laundry facility

reception out us right next to yhe guest laundry and we heard lots of repeated door banging

guest laundry is used by hotel staff to clean their cloth

there is a restaurant on site and laundry services

laundry room, decent gym

choice, freshly made bread & pastries good restaurant with discount for hotel guests quick laundry service, very

as it was white i can only assume they rolled it up with the bedding and sent it to the laundry & now lost

rooms, clean, but after one night i have an allergy because of the chemical laundry, so if you are allergic is

i wasn't aware that the bar and indian restaurant were attached to the hotel, this could have been better

it was clean and spacious and the kids really loved the pool facilities!

rooms are good and clean but the laundry powder used could be more hypoallergenic and fresher, i hate scented

cleanliness great bar comfy bed really enjoyed our stay

service wernt that good, and found a couple of bits off glass in my kids bed after it had been changed

went to the bar for a few drinks and the cocktails were amazing

comfy beds, late check out, lovely bar area and food polite staff

just the wifi

wifi

was that many of the tv channels did not work due to weak signal and we didn t have good wifi signal in the

i liked everything about this place. friendly staff, clean rooms and wifi was good.

the wifi was a bit of a struggle to connect to at times, but maybe that is a blessing in disguise

room was dark, next to a service road with laundry deliveries from 4am onwards and dustmen at 5am so i didn't

a birthday celebration and the staff gifted us complimentary drinks and dressed the bed in rose petals

) and coffee machine free wifi excellent proximity to

really nice bar area

could do with better information on wifi when you check in

also didn't seem to be much of a menu for room service in the pack

the hotels fault , but food unavailable and bar shut at 10 because of covid

the bar was expensive but isn't that true of most hotels. nothing else all good.

one thing we had a front room so noisy from bar across street till midnight this was a friday nite but sleep

the hotel was not doing food yet, but for breakfast there's a little thai cafe that has turned into a take-away

we were also woken up everyday at 6am by laundry deliveries being unloaded and loaded

required early check in but forgot to ring in advance

everything was spot on, comfy beds, early check in, great value for money

yes i could have called for more but i didn't have time whilst trying to get two kids out the room

we also made a request for a late check out and the staff made it easy for us to do so

wifi worked extremely well and the shower was spotless

friendly staff. nice rooms. late check out available. good wifi. good breakfast.

located with easy access to the town centre, bar open late, clean, warm and

amazing breakfast options - including waffles - that you don't pay extra for

tv, wifi working