our ice machine and laundry room was closed the entire time, had to go to another floor for ice and waited to

laundry, breakfast

big bed, linens good, excellent breakfast, laundry available

the breakfast was excellent. appreciated the laundry facilities.

it has laundry facilities and vending machines

no laundry on sight and the one recommended was closed.

laundry room was dirty and machine ate coins but hotel is not responsible call number

everytime we asked for more we were told they were doing laundry

parking at wonderland is cheap and plentiful, i would stay there again

we received 2 rooms first room was checked in at 10 pm in was fine my kids came in at 2 am and they were told

no laundry roomno free breakfastno vents in bathrooms

staff/shuttle was so very beneficial for our trip

the easy check-in and friendly staff along with parking and 24hr airport shuttle

bar in lobby 5pm-2am - music uno restaurant 15% show

great location next to strip mall fast food 15 mins away from encore casino perfect location.

the hotel was clean and comfortable and i appreciated the onsite laundry (getting rarer these days)

money for the laundry :(

they also have laundry facilities at reasonable

though seemed to be cleaned had huge stain on it (brownish color) - it made me wonder how the laundry is being

the beds were comfortable and it was great to have laundry facilities to do some washing

it was also nice to have laundry on-site

a guest laundry room

ok, so place was ok, laundry on site, but didnt use it,,,, but after all that

laundry room is relatively expensive compare to other hotels of the same range were we've been.

i also enjoyed room service by myself one evening and it was fresh, hot, and very good also

room, sea view, convenient laundry machines; right next door to subway station for easy trips into central

of the swimming pool is not good, there were some hair floating on the water, which made my kids feel really

has a pool and gym but we did not use

the staff and shuttle drivers

the breakfast was hot and yummy

the lobby was pretty and they have a pool, gym, and laundry on the same level

that it had a guest laundry room

werent able to use the pool & that's all my kids wanted to do was swim

room info on how to login to wifi

the bar was awesome! everything was clean.

comfortable beds. excellent staff. laundry facilities were good.

no laundry bag

next door to a nice italian restaurant and they had a guest laundry.

bed quickly and extra pillows; there was also a pull-out couch with still enough space for the kids to move

the bathroom had accessible bar but the room was so small i couldn t get around the bed

the laundry facilities could do with more machines

love that they had guest laundry available

laundry so easy to do there

room with king size bed, swimming pool, laundry for guest, excellent wifi, good breakfast, free shuttle for the

liked the availability of free parking, the fitness center, the guest laundry, and the free shuttle to logan

we did not have breakfast.

breakfast had lots of options

their breakfast was top of the line with multiple buffet style options

very reasonable cost of the room itself considering overall accommodations (other than pet fee)

nice modern hotel with 24 hour gym amenities.

fairly decent with free laundry services available.

great amenities, free guest laundry facility with complimentary laundry soap

complimentary laundry service is a great feature and the hot breakfast was great

new with free laundry room

laundry service is a surprise

the room was great gym laundry close to beach shopping good foods

target across the street made it easy to grab essentials complimentary laundry facility, breakfast offerings

the location for me new hotel liked gym laundry breakfast was good also

like doing bit if laundry after a long trip and having to battle housekeeping using guest laundry

laundry facilities; ability to get food until 9

we enjoyed the buffet breakfast the swimming pool and the gym

room was very large and wonderfully furnished, complete with a kitchen and living room areas, and the bathroom

pool was good for kids but not adults, gym could use some real weight machines.

fully stocked kitchen

no food in premise. no room service, no water or snacks. in room

the laundry and 24hr market on site were also benificial and came in handy

helpful personell, laundry for guests, pool inside hotel

we were told we could take our dirty towels to the laundry chute at the end of the hall

the laundry was out of service

the bed was wonderful; the breakfast was great! everything (laundry, pool) was very convenient.

front desk employees/ housekeeping she was rude and in helpful our towels smelled like sour laundry

gift shop to buy snacks, ice cream, laundry liquid, drinks

down a little , dirty walls & some things were also dirty in the kitchen

wifi not accessible.

great staff and location also the outlet in kitchen was

machine on two floors were not working and had no laundry so had to go to the hotel next door to wash clothes

no laundry

guest laundry was at sister hotel next door.

when i asked about laundry services, i was told i had to go next door to another hotel and use their services

pool was closed due to covid.

no laundry service

no laundry facility

wifi was too weak. wasn t able to access wifi inside the room at all. tub was dirty

breakfast that is important when your catching rest and limited time

their ad, breakfast was included

laundry

hard to get out of parking lot due to traffic . no laundry facility

i wish they had a laundry room; it would have made my stay even better!

missed having a guest laundry to catch up.on washing

no laundry facilities

happened both times i went to use the laundry facilities so it was a minor

shuttle is convenience. having microwave, food from hotel shop, laundry machine

other facilities included guest laundry, pool, gym and restaurant, which is helpful as the location is not

hotel with all facilities necessary including a self-service laundry

didn't use but customer laundry center and business center looked great

gym n breakfast rooms were great

amazing breakfast

great gym i loved it!

staff is very friendly, hot breakfast daily.

breakfast was not great. missing bread and some other things.

the bathrooms only had 3 towels for 2 of us and room service every other day

early check in made it possible to get lots of rest after several nights of little to no sleep

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport

site bar prices were extremely high

we arrived a bit earlier than expected and the front desk allowed us an early check in

the laundry facilities were very useful

shops and facilities around the hotel and great laundry facilities

my family and i found the breakfast was sufficient to start off the day

check in staff were great great scrambled eggs, really decent gym fireplace near breakfast area

check in staff were great great scrambled eggs, really decent gym fireplace near breakfast area

the room is really spacious and includes kitchenette. there is a gym, swimming pool and laundry

great laundry facility's

i liked the kitchen and location near the airport

quick drive from logan and hotel provides a shuttle

was good, shuttle didn’t help with luggages although i have kids with me

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

guest laundry not provided

strong wifi signal

some residents couldn t do laundry

well appointed laundry room

hours bar & restaurant open no room service

the room set up and pool

timely shuttle, comfortable room, on-site food really good

full laundry

hotel specifically so that i could wash clothes halfway through my trip but they had run out of laundry detergent

front desk has change available for laundry room

nice amount of room in the unit. the laundry facilities were great.

until finally a man came from downstairs, and yelled at the boy for not telling me he was doing laundry

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

would have been nice to have microwave in the room. wish pool was open a little later

there are several things that i like about the hotel: the location, it's pet friendly, and i really like the

pool was great but no hot tub was lousy. i would've liked that after a long cold day

parking was free and the location was convenient and easy to get around

new and clean, nice pool for the kids

the gym was outstanding

woke in the middle of the night by emergency alarm and other guests. screaming kids.

that i found out that they do have a pool and fitness center

lack of room service

so i went to front desk for coffee, toilet paper, laundry bag

very clean pool,bed was comfy also

pool closed but gym was open. didn't make sense. my kids wished they could sw

area around pool was dirty

took over pool are and much noise

free laundry machines and comfortable beds.

there could be more laundry facilities.

you can purchase laundry soap at the lobby

have to ask for clean laundry 24 hrs in advance

they had a free laundry machine and dryer

plenty of parking and lounge space in the common areas by check in

the breakfast was bagged and the patio outside the pool was closed

good breakfast

the breakfast was great and the staff were so nice and very helpful.

parking

plenty of parking space. nice laundry room.

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

rooms on the first floor were hard to find and a long walk through pool area, exercises and laundry area

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

our roo. was across from the laundry room and we could hear the night shift staff talking

us the worst room available next to the laundry, pool & gym

no laundry facility on-site rooms are kinda small

no laundry service

the bed and pillows are very confotable!, also they allow us to do a late check out, very kind!

laundry machines broken

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

were doubles not queen no laundry

laundry using system

they said they hadn t got laundry back

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

room service

proximity to the t station for the subway and there was a laundry room.

the laundry service is convenient

the menu at the bar downstairs could use just a few more choices but it did the job

we did not try out the pool and jacuzzi but that was a nice amenity, along with the gym

included, pool, suite was plenty of space for adults and kids, easy access to t stop and playground/park

laundry facilities great

room smelled like dirty laundry immediately

small exercise room and laundry (cheap

has advertised shuttle services, but upon asking staff at check-in we were informed they no longer offer them

always clean and gym was good and clean

no microwave or refrigerator in room and no laundryroom

was that the first thing we saw when we opened the door to our room was the pile of dirty laundry on the floor

the cleaning staff left their laundry and cleaning carts in the hallway overnight

room service fees were too high 2 panini sandwiches for $40 turned into $69

pool, jacuzzi, gym were beautiful

as a family of 5, i appreciate laundry areas for guest use (minimal additional

decent room, decent location, laundry on location

laundry soap did not dissolve in washing machine

submitted items for laundry indicating that all items should be ironed and folded and twice the items came

it would have been nice if the pool was open for the kids.

staff went way above and beyond to accommodate both an early check in and a late check out

the gym is very well equipped

wifi signal as keapt going off and on

very nice location. clean rooms. good wifi. walkable spots.

friendly staff and best location and pet friendly.

no laundry on site street traffic very clearly heard at all hours

a little pricey, inconvenient personally laundry service

no facilities like laundry, gym

orange and multivitamin juice for breakfast was pretty watery but apple juice was fine

hot breakfast was great

gym equipment very basic

early shut down of breakfast. most places do that.

clean, comfortable bed, great breakfast and wonderful location for accessing fenway park and downtown boston

breakfast was very good, with a nice selection

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min

laundry and gym within the premise is really good

the laundry machine and dryer in the basement was very convenient

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable

clean, offstreet/free parking, breakfast and free wifi

laundry and gym within the premise is really good

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

they have housekeeping every days the place is well secured, laundry facility and a gym.

laundry and dryer machine is free

the washing machine also broke down and we could not do our laundry

we also used the laundry facilities, which were well kept and had complimentary travel-size laundry detergent

would say not having a pool but again, the kids didn’t even care that there was no pool

bistro bar for dinner and breakfast makes it very easy to eat and not have to hunt down another place or

excellent breakfast, gym, room accommodations

early check in and friendly staff. great location.

incredibly helpful in all areas of the hotel (parking, help with luggage and valet on arrival, laundry service

no laundry service at the moment

hallways are very tight especially when housekeeping (and their large cleaning/laundry carts )is trying to

no guest laundry

the room had a kitchen and other

room located next to laundry and gym

also, no laundry on site

i thought wifi should be included esp during the pandemic.

gym is a little small

we absolutely loved the pop-up christmas bar and the happy wine hour

the only downside i would say would be the breakfast. wasn't worth eating the breakfast.

continental breakfast options

silly me, thought the fireplace was real in the room

there also wasn t any resturant or bar on site

free water in the gym.

laundry facilities a big bonus

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

it was nice having laundry facilities on the premise

small breakfast selection and small gym.

the 'made to order' breakfast was so delicious

staff - even the laundry team offered help

there is one elevator that is always packed with staff carrying cleaning equipment, food, dirty laundry, etc

no self laundry facilities

the burger for evening was excellent and there overall the bar downstairs was good

there was one young lady having to wait tables at breakfast whilst also delivering room service

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

huge room, very good kitchen, laundry room nice breakfast

only thing i loved is that boston sports clubs was right next door, such an amazing gym

we got back to our hotel on thursday night, there was only one parking space left which was on the left side of

is very odd, parking odd as well

short staffed at the bar. also, would like the bar to have more consistent hours- open earlier.

great gym and pool

when it is crowded with kids it is impossible to swim and keep warm

room service took an hour after ordering this should not have taken more than ten min.

the hotel prior to arrival to ask if our room would have a fridge as i needed to have one for kids

laundry service was horrible

ev charging in garage next door

a $6 cup in restaurant or figure out a crazy complicated machine in the dark room with wife and kids sleeping

gym

the staff was great and the restaurant and gym were excellent

laundry quick and efficient

if needed a late check out would cost 60

trip, they gave us the 2nd floor overlooking the city (not romantic at all with college kids yelling and running

dangerous for kids

the wifi was barely functional enough to find resturants

room includes couch, kitchen, fireplace, table and chairs plus desk with good office chair; plenty of closet

were great and the kids really enjoyed the pool

the breakfast was a buffet with a large variety of foods to choose from

outside building architecture (felt like a nice condo complex); easy access location; good parking near unit;

were great and the kids really enjoyed the pool

liked that the hotel provided washers and dryers for self-service laundry

great location, fantastic guest laundry room, nice sized rooms.

while i appreciated that the hotel provided washers and dryers for self-service laundry, i was a bit put-out

i downloaded it for ease however ended up utilizing the room service phone for orders

pool was nice, wish it had a hot tub but that's the only thing missing

wifi log in is difficult and unstable.

wifi was very intermittent and crashed frequently

the bar was nice and quiet, some evenings had live music but wasn't overly loud

they have a nice bar that has been closed due to covid

location is perfect ..really cool bar with live music

if they had laundry facilities and the price is one so high i would have stayed there

is no laundry and i didnt have a car to travel easily to do my washing

we wish breakfast was included in the price, and the hotel had a guest laundry facility.

commercial laundry room is washing sheets every night, the noise sounded like a helicopter, the floor kept

room was next to the laundry and work area and was loud from the workers talking and setting up

the laundry room on the 24th floor was very useful

observation deck, free laundry

amenities and facilities complimentary laundry historical building cleanliness and comfort i would give 5 stars

free diy laundry need to be mentioned

the laundry room had 2-3 washers and 2-3 dryers, all of which were free to use

loved that it offered a laundry room with multiple washers and dryers

pool isn't there anymore and only one washer (two dryers) per hotel building so waiting to wash laundry was a

it was very clean and convenient to highways. allowed pets and had laundry facilities.

the rooms all have kitchens and the laundry is free to wash and dry your clothes

nice kitchen and free laundry facilities

crowds of drunk kids. rude bar-staff. lousy location for walking around.

also, room service was not available which i think is weird during covid because it seems more

room service ends early

the gym was terrible

crowds of drunk kids. rude bar-staff. lousy location for walking around.

my paperwork stated the hotel had a laundry which i was counting on and there was no laundry.

no laundry facilities. a lot of garbage on the streets in the neighborhood.

laundry facilities or services available

the restaurant food was tasty and the bar was lively but not too noisy

sound proofing could be better heard a group of kids 5 rooms down.

staff occupied elevator with laundry bins while guests left to wait for elevator to return

location laundry

no place to hang towels to dry, but we also don't like to ask for more towels everyday (increases laundry and

no laundry service

great location! central to everything. good gym facility.

everything was on good level except the laundry

room service between 9pm and 7:30 am

nothing. the gym is inadequate, but they have an agreement with the bhac, and that works well.

is a fireplace in the lobby that we were looking forward to

good wifi

no bar to meet our friends we visited

also breakfast is not included in prices and is very expensive

bed was comfy there were no relaxing reception areas the lifts smelt of smoke breakfast not included the trash

need a bigger gym or access to bsc next door

and helpful, clean and comfortable room facilities, quite hotel great fitness room and swimming pool close to

excellent location, harbour view from room. good food at restaurant. kids enjoyed pool.

i would have wanted to be in the spa with my gf, but it didnat work ut

it was perfect, location, room, gym facilities and view!

view was great and the food was lovelythe gym was excellent and so was the complimentary

bathroom,bath (tub) is past its time (painting is peeling off),showerhead with only narrow jet, laundry service

not charging for wifi

and of course, the kids loved the revolving door

you have to pay for wifi in your room (i recommend becoming a guest member of the hotel for free before you

due to covid pandemic rules, no breakfast room service available, but there is coffee shop downstairs, dd and

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

that the laundry is gross and holds water and loud!!

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

onsite laundry facilities

the staff are not so friendly, when i ask questions about the laundry facilities, they are not so patient

the best part was the bar lounge, great food drinks and bartender.

great staff. clean. smelt nice. nice bar / gym area

pillows were nice and wifi was decent

great staff. clean. smelt nice. nice bar / gym area

(laundry smell seemed to have been pumped into the room somehow) i was moved to a smaller darker

plenty of space lovely breakfast and brunch area and a great bar

the pool spa area and the dinner at the bond with my family

the private kitchen is also great

our guest service attendant was awesome brie and jonathan at the bar were awesome keith the doorman was awesome

website says free laundry is included , but they did not honor it

no laundry facilities. small bathroom.

although the corporate website claims laundry facilities, there are none

it could have laundry facility, like the club quarters in the loop - chicago, il

cleaners tend to block one of two elevators for moving laundry

however we love the gym and the convenience of laundry facilities

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it

the space of the room - the friendly staffs - laundry

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

good facilities (gym, laundry room) and the staff was super nice and helpful

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

great gym and location! the t stop is in front of the door!

very easy access to mit and kendall/mit station. fantastic gym facility. very helpful staff.

for a hotel that big, it should have a bigger gym

hallways seemed to always have bags of trash and laundry in them.

no plastic bag to use for dirty laundry

boston old/new city, right on the bay however the bed smelled not clean/fresh wander if they do laundry between

helpful especially when traveling with kids and with early mornings

amazing hotel, great breakfast, lovely staff, easy to access everything, lovely gym and pool

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

breakfast was great

wifi was a little slow and front desk not always staffed.

incredibly bad wifi. not suitable for work.

rooms are unique and classy but not weird. staff nice. location perfect. free gym.