only suggestion is a self-serve laundry

hideaway location , high quality guides , great reception team. breakfast superb.

fireplace in the casitas - very nice for kids even when they'

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

the parking at the rooms is a bit tight in many places

the pool was clean and at a lovely temperature, cool enough to be refreshing but warm enough not to

the staff is extremely helpful, they arranged our rafting tour and later allowed us a late check out so we

the swimming pool is sparkling and very clean indeed

we were able to have dinner late in the evening even though the kitchen was already closing

breakfast was so delicious and

also, the wifi signal is great everywhere in the hotel

lovely pool area with hammocks

from great housing service to dinner and breakfast served in time that suited our plans and even washing our

the pool was small, there was no amenities, the price of the room is over the top for what it offers

nice area with small pool

secure off-street parking

good wifi and big

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

a basic breakfast is included

breakfast was very good

breakfast was amazing

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

needs majntanance and appearancd totally different to internet pictures (no seperation between parking and pool

they need to replace the furniture around the pool.

when booking the hotel it stated they had wifi but when we arrived there was no wifi anywhere in the property

bungalow kitchen is well equipped

wifi issue. no cereals or chocolate for the breakfast.

and don't forget the bar with reasonable charges

breakfast buffet was wonderful with a lot of choices and was a treat with tasty local ingredients

lovely lodge and pool and great food and wonderful staff

nice pool

there could be better light in bedroom and wifi was at time slow in the room.

restaurant really tasty, zip lining over the waterfalls fabulous, area around beautiful, lovely pool

hmm. the pool was beautiful.

no laundry

there is a pool, great wifi and room service daily

there is a pool, great wifi and room service daily

is no breakfast, even for purchase as advertised

compact and everything you need. kitchen was very good and well equipped. nice surroundings.

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

shower was cold, the wifi weak, there was a kitchenette without a sink, and a few things didn't work properly

we looked at two, and they were cool and well-designed with an outdoor kitchen and shower but with complete

wifi not working in the cabins

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

the spa services you have to book in advance of your stay- which we were not told, it was all sold out

the spa is very extensive and has also gorgeous views

perfectly, views to die for, amazing yoga room, gym, steam room, yoga classes, organic vegetarian vegan food to

the common areas are lovely and the pools are amazing

great pool and hot tub with fantastic views

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

awesome host. great breakfast. wonderful room. beautiful and walkable grounds to explore. a+++

the breakfast, the quietness, the view,

or less everything was perfect, if we should say something: - kitchen could have some more kitchenware

the place needs room service

great location with beautiful views. very helpful staff. excellent breakfast options.

breakfast was perfect

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

the breakfast was simple but yummy and it was included

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

staff, clean facilities, great breakfast

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

day we left, we did not get our breakfast, we left at 6 am

- there was wifi - there was a tv

we used the laundry service, perfect after almost two weeks of travel

kitchenette was poorly lit and too small to be truly useful for more than refrigerator a few items

restaurant and bar were great

the views were incredible, the pool was nice, had a few bugs but there was a skimmer right next to it so scooped

our suite overlooks a lovely, perfectly sized very private pool with 2 shallow lounging shelves we have

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

the free to use laundry room was great

we needed to do laundry, and were offered the properties laundry facilities without charge

open kitchen where you could make drinks and store food/drinks was brilliant

i'm not a swimmer but they do have a small pool too

they also helped with tours and also laundry

the kids in the pool, zero respect to the other guests.

grounds are pristine and the pool area and bar are fantastic

the pool was nice with a bar and several hot tubs

spotty by the pool

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

location views of arenal volcano clean nice pool area decent breakfast good wifi friendly staff

the wifi is really only good in the pool area, the main office was iffy.

good location with a car, with plenty of parking

the pool area, parking and breakfast are all great

good laundry service for 2000 colones per dry kilo

the breakfast was good with different kind of options

lovely refreshing pool that was very underused

breakfast is good, and the staff were very pleasant

location, swimming pool, food - all excellent

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

free breakfast

the breakfast is amazing and you get a free pass to hot springs

good breakfast served at the bar in front of the street

bad breakfast

breakfast was poor value with poor coffee and small scrambled egg + toast

breakfast consisted of a small scrambled egg and one piece of bread

breakfast was simple but nice

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

location, breakfast, ac, laundry service and team.. was great

el laundry esta bien, 5$ por kilo

hotel provides laundry for 5

great location, small, very good variety of tico breakfast.

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

safe parking, laundry next to the hotel

restaurants and shops nearby, laundry a few blocks away

, beautiful pool, free parking and a view of the volcano

lovely pool area, facilities good, rooms good size and beautiful gardens.

wifi was a little slow and spotty at times in our room

wifi was spotty in our room (away from the standalone cabins) and near the pool

lovely restaurant setting and pool area

had trouble booking spa services.

there is a laundry service for 2,000 crc per kilo

good value laundry service

staying at this hotel, i really enjoyed the free breakfast and the beautiful views from the pool

view of the volcano is super and the pool, cows next to the pool

wifi not always stable

the perfumed laundry soap and no heaters

hotel was not full) & the laundry was way overpriced

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

no wifi in rooms

kids are not welcome

laundry services were quick and efficient with shirts nicely folded

clean very friendly and helpful staff they helped us organise so many trips and at discounts too breakfast being

we join others in suggesting more seating and couches around the swimming pool area.

great location, great breakfast, great staff

nice garden and swimming pool