nice vegan breakfast

very good service and breakfast

the swimming pool is sparkling and very clean indeed

the resort itself is in the heart of a beautiful forest and we enjoyed the place, the pool and the jacuzzi

the parking at the rooms is a bit tight in many places

pool is nice and cold after a warm day

from great housing service to dinner and breakfast served in time that suited our plans and even washing our

we had breakfast every morning by the pool and hearing the birds sing

the setting is beautiful and it has a small pool to cool off in

we had breakfast every morning by the pool and hearing the birds sing

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

the spa was great

regarding room service,

diego has been a great host and took us for a 2-hour ride in the jungle with the kids

no laundry

the pool and the gardens made our stay amazing

compact and everything you need. kitchen was very good and well equipped. nice surroundings.

kitchen was bare basic, no ac, bathrooms are very basic and only 2 bathrooms for such a large villa

there is a pool, great wifi and room service daily

only suggestion is a self-serve laundry

the people, the food, the spa (you must take a massage

hideaway location , high quality guides , great reception team. breakfast superb.

good breakfast - restaurant mostly good

more activities for kids

good wifi and big

a little expensive. breakfast couldn t be served earlier before i left :/

we had a a great night's sleep and loved the breakfast next morning

nice area with small pool

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

no wifi

having a bar right there is great because you don't have to go far for a refreshment

i rate the hotel a 9 from 10, because of the breakfast (there is not buttercream, neither sourcream or any

we took the family cabin for 4 people with the kitchen and it was great

and don't forget the bar with reasonable charges

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

the pool area, parking and breakfast are all great

location views of arenal volcano clean nice pool area decent breakfast good wifi friendly staff

thing i'd change is maybe adding a snack/pool bar open like 4-8:30pm (when the pool closes) - nothing major

is that perhaps adding orange juice to the breakfast would be helpful for families traveling with kids who don

they also helped with tours and also laundry

very kind staff and our kids loved the pool

the hotel s restaurant is delicious and their spa services are divine

nice surroundings, the trails was short but nice, breakfast was awesome, highly recommended

the quiet grounds are beautiful including the pool and nature trail with dozens of bird species

the breakfast was repetitive every day but there were three options to pick from

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.

the place needs room service

the breakfast was simple but yummy and it was included

the breakfast had many healthy options and was abundant

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

good laundry service for 2000 colones per dry kilo

no wifi in the rooms. wifi in the pool area was poor.

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

people were really nice, two rooms close but separated good with the kids

excellent tropical feel, great breakfast, good location

the breakfast is amazing and you get a free pass to hot springs

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

free breakfast

great host great location free breakfast free hot springs ud83dude0a

breakfast is included but you are not allowed a choice of dishes despite there being items of the

breakfast was simple but nice

bad breakfast

breakfast was poor value with poor coffee and small scrambled egg + toast

breakfast consisted of a small scrambled egg and one piece of bread

location, breakfast, ac, laundry service and team.. was great

hotel provides laundry for 5

el laundry esta bien, 5$ por kilo

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

good parking great breakfast nice pool very comfortable beds balcony cleanliness but the greatest thing

safe parking, laundry next to the hotel

restaurants and shops nearby, laundry a few blocks away

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

had a nice swimming pool

good value laundry service

there is a laundry service for 2,000 crc per kilo

they also offer a good choice for breakfast compared to other similar places

helpful staff and good breakfast

great breakfast options, very large room and clean room with tv, fridge & great ac

efficient laundry service

can get laundry done

laundry services were available, too

odis in the breakfast are is amazing , great customer service we love her

the breakfast is very nice too

lovely restaurant setting and pool area

regardless, the response was rude; you can t talk to paying guests like they are kids, especially in a four

there is a nice pool and jacuzzi to relax, a exeptional breakfast and some nice hikes in the direct environnement

grounds, lovely staff, wonderful hike on the property, nice rooms and beds, nice pool area, delicious breakfast

breakfast and location were both wonderful. super responsive staff. very pleasant to be there.

laundry services were quick and efficient with shirts nicely folded

great location, great breakfast, great staff

there was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which

lovely pool area too

the parking lot was full

price too high for what we expected. no accessible laundry facility.

wifi was good

bills itself as a thermal spa hotel

breakfast was delicious and we could do artisan craft shopping and book all our tours in the same

very private and very low-key, also love the room service had fresh sheets every morning and breakfast was

tt had no laundry service

there is no laundry on site which was very annoying

parking space, a little smaller

the hotsprings were great, they split them among several pools and there's an infinity pool with a great view

expensive (value for money wise) but that s typical for the entire country - rather small parking onsite -

free laundry! free international calls! free yoga! breakfast in villa is free!

laundry service was as expected in a 5* hotel, which is in my view too pricey, and per item

pools were amazing

parking is plentiful and free

breakfast was delicious and fresh every morning

will definitely come back again, hoping there's laundry services in the future

room was close to the laundry room

would appreciate some sort of laundry line in the bathroom or on patio to dry swimsuits

small things like no welcome drinks, if you want laundry service you have to take it and collect it yourself,

no self laundry facilities and it would be very helpful if you are out entire day in the wet muddy

any clothing that gets wet, however for the value it is excellent and you can lay a small fee for laundry service

laundry service

they also do laundry service which is necessary when hiking the volcanos and forests

staff was not very accommodating, no tours could be organized (due to low season), laundry took very long and

the wifi out in the rooms said it was connected but none of our devices could load a web page