no laundry

the place also has a very nice pool

was niether wifi nor cellular internet for almost all our stay

parking tight. shower was adequate. pricey for what you receive.

breakfast lady wasn't very friendly. no hot water.

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

bryan showed us to our 2 bedroom villa with a plunge pool

food is basic , our room was delivered 2 hours late and the lights , wifi and sinks were not working

pool was out of service

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

is that perhaps adding orange juice to the breakfast would be helpful for families traveling with kids who don

of parking

the pool area, parking and breakfast are all great

walk to town centre, comfortable bungalow style rooms surrounded by lovely gardens with a great pool

they also helped with tours and also laundry

very safe place, car parking just few meters from the room

the staff is wonderful, breakfast was delicious and the spa is wonderful.

pool and spa areas were great!

the kids in the pool, zero respect to the other guests.

hotel provides laundry for 5

el laundry esta bien, 5$ por kilo

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

location, breakfast, ac, laundry service and team.. was great

wifi worked pretty well

free breakfast

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

the breakfast is amazing and you get a free pass to hot springs

breakfast is included but you are not allowed a choice of dishes despite there being items of the

good breakfast served at the bar in front of the street

breakfast consisted of a small scrambled egg and one piece of bread

breakfast was simple but nice

breakfast was poor value with poor coffee and small scrambled egg + toast

location was great and allowed us to walk to go eat or go to the convenience store and get our laundry done

restaurants and shops nearby, laundry a few blocks away

a little laundry opposite got our washing back to us bone dry and neatly folded in about 8 hours

safe parking, laundry next to the hotel

free parking

can get laundry done

efficient laundry service

laundry services were available, too

breakfast was good

quite, clean rooms, comfy beds, good breakfast

good laundry service for 2000 colones per dry kilo

was good, lots of space around the lodges, peaceful, rooms clean, nice pool, birds in the morning at breakfast

wifi doesn t work

good breakfast

excellent tropical feel, great breakfast, good location

there is a laundry service for 2,000 crc per kilo

good value laundry service

the breakfast, especially the fruit platter is lovely

road noise (which some other reviews warned us about), per our request before travel, had not wifi issues, was

large comfy lodge, big fridge, close to town, swimming pool

the breakfast was good and we enjoyed the private trekking in the

breakfast was perfect

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

the place needs room service

the breakfast was simple but yummy and it was included

laundry services were quick and efficient with shirts nicely folded

very well kept pool and garden area

the parking lot is opened without security

wifi don t work in bathroom. location not center to town

wifi was not available in the room, only outside

price too high for what we expected. no accessible laundry facility.

enjoyed staying here - very nice place, beautiful pool area and the close view to arenal

loved the convenience of everything close, safe, the pools

bar at the pool / no option to get coffee/tea etc during the day; a bit dated; sometimes tricky to

wifi has issues as well and the smart tv didn t work so it was just basic cable only

there is a nice pool and jacuzzi to relax, a exeptional breakfast and some nice hikes in the direct environnement

beautiful and clean pool with stunning views

had trouble booking spa services.

good buffet breakfast, although not many options for bakery items (e

view of the volcano, great garden grounds and swimming pool

we had no issues with meals and breakfast despite being vegetarian

breakfast and evening were delicious

we had breakfast every morning by the pool and hearing the birds sing

the setting is beautiful and it has a small pool to cool off in

giovanni the owner assisted us in booking tours, spa etc

laundry service was as expected in a 5* hotel, which is in my view too pricey, and per item

free laundry! free international calls! free yoga! breakfast in villa is free!

the lava bar and of course got tubs

s not many parking spaces at the bottom but that can t be helped

gym equipment was obsolete

there is no laundry on site which was very annoying

tt had no laundry service

none of the pools had a volcano view. but you could easily see it from the bar in the back.

the included hot breakfast is plentiful, with a variety of options and they offer a different variety daily

the upper infinity pool is a fave in the afternoon leading into happy hour

room was close to the laundry room

small things like no welcome drinks, if you want laundry service you have to take it and collect it yourself,

would appreciate some sort of laundry line in the bathroom or on patio to dry swimsuits

the laundry service was ridiculously expensive

no self laundry facilities and it would be very helpful if you are out entire day in the wet muddy

laundry was very expensive, sliding door in room 231 didn t close or lock fluidly, massages were

a little short - no gym and self operated laundry

staff was friendly, helpful , a late request for laundry return and they made that happen

taxi into town was quite expensive and laundry took over 24 hours to come back and a lot of

wifi kept dropping when not in a public area

laundry services were ok 5

beautiful, it was one of few places we could find that could accommodate our family of 7 with 5 kids

the sushi bar at the pool was a hit with out children

spa experience is nice, but i thought the hot springs experience at tapacon was a more natural

helpful, bilingual staff in english and spanish, incredible hot spring pools, massage therapists, gymnasium,

also, we found a worm centipede in our dirty laundry bag that we kept on the floor in the corner

no i m site laundry service

we were able to do a small laundry, still very expensive but also very helpful

the laundry is really expansive (2$ per article

laundry service was also exceptional

the free laundry and free calls gave it a plus

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

small touches like free laundry, free snacks at the mini bar make you feel truly welcome at a place that s

loved the laundry service and the hammock on our patio

the plunge pool our last day was a little strange

includes free mini bar and laundry service

nevertheless the only kids pool is also a pool with a bar and tables inside the pool

several pool options with luxury cabanas, towels, and sunblock at every corner

gym could be better and open longer - but that s really not a big deal when you re in a

gym and yoga is super nice and modern facilities

use a washer and dryer on the premises for guests to do own wash instead of having to rely on laundry service

right next to the pool and the bass from the stereo boomed until 10 pm even with no one at the bar or pool

walking or call the front desk for golf cart transport to and from the restaurant, pool area, and parking lot

go for the bungalow with private pool and view of the volcano

and views from the mountain, you have your own outdoor jacuzzi with volcan view, awesome pool bar and the staff

paid to have laundry done and it was returned promptly and neatly folded, however both myself and my partner

recommendation is to add open buffett as an option for breakfast to add more variety

location, private pool, we enjoyed every morning our yoga session with criselda and her husband

-> breakfast was very good and copious -> free mini bar with sangria, kombucha, even beers

stopped by the coffee shop and bakery frequently, did the complementary breakfast both with room service and

room to have an outdated early 2000s tv that was broken and similar to a jank motel and the paid laundry service

laundry service onsite was quick and affordable (though i found a bleach spot on a new pair of

additionally they offered laundry service for my muddied and wet clothes from rafting

were either not fresh or stored somewhere for a long time (lacked characteristic smell of a fresh laundry),

pillow cases and towels he said we had to wait until the next day as there was a problem with the laundry

laundry is very expensive - it s better to bring to la fortuna via $3 uber ride and pay by the

the room was next to laundry room for the whole facility with lots of noise with no view

hot springs, pool and swim up bar are great, very nice gift shop

i got a massage from natalie in the spa and it was absolutely wonderful

thought that the property could have a small play center for kids and we did not like that not all the hot

of outdoor activities meant plenty of dirty clothes so we were very pleased with the guests laundry room

they take excellent care of their guests, of safety, cleanliness, and loved having the onsite laundry and shoe

restaurant menus, laundry, ice machines, how and when you could order room service, activities (and what you

we made good use of the free self-service laundry

guest laundry was a great bonus

the laundry service cleaned my white t-shirt s which turned light grey and the fabric lost its

we also had excellent room service

(talking about dinner) the gym is very small and the equipment is very old

ruining his best trousers with splashes of bleach that he somehow came into contact with in the pool/hot springs

fun area for kids but also relaxing for parents

the price for laundry is pretty extreme

and without restaurations very noisy the parking was always full they say that they wanted to open and get

the staff was great. breakfast was also great. great place!

there is a swan up pool bar and luis was excellent at bar

lovely bar, staff and pools

laundry was a dollar an item so we went into town to find service

there were some bleach stains on our clothes after laundry we had done in house

t ask them to do your laundry

bungalow was next to the laundry room, so the transit of cleaning staff and maintenance, made our room feel not

the hotel also offered to do our laundry for free, which is pretty unheard of

the personnel was very friendly and we had the opportunity to use a laundry service (4 $ per kg) - we were very

the breakfast and the service

strong wifi in the room

parking was good, very close to the house

quiet, good break fast, plenty of parking (with on e slot right next to the cabin), there is also a private