we needed to do laundry, and were offered the properties laundry facilities without charge

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

the pool area and the hospitality

it was served in an outdoor kitchen/dining area, set in the center of the property surrounded by lush gardens

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

the view from the balcony was amazing, the garden area with pool really nice and the breakfast was good, too

wifi reception in the room was very good

a true gem in beautiful surroundings, peaceful, plenty of birds to watch, lovely pool area

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

the breakfast was simple and healthy. they make eggs to your needs.

pool was quite cool... difficult to enjoy.

we saw hundreds of animals, even two lizzards near the huge hotel pool, where every now and then also birds

loved the balcony overlooking the pool

good breakfast included

by the pool was good with fresh fruit, eggs, juice and coffe

good wifi and restaurant in walking distance

the breakfast by the pool was lovely

amazing place. clean, relaxing, beautiful garden and pool. very nice lady hosting us.

surrounded by nature - there is also enough space for running around if you intend to come with kids

64 dollars for a couple items of laundry

breakfast was excellent. i liked the gardens, the cascada and de gotas.

this included 2 kids grilled cheese

had a gorgeous view, and the room itself had a lovely patio with a table for nice breakfasts or room service

it was perfect as the spa is amazing

breakfast was very good

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

a basic breakfast is included

breakfast was amazing

laundry service, reasonably clean rooms

beautiful gardens and pool and good restaurant at a great price

good wifi

fancy, but the necessities were covered: comfy bed, coffee maker, hot shower with good pressure, wifi, and a

thing but we were traveling with 4 kids and they were so grouchy and upset

our whole laundry was washed and dried for 5000 colones

they even did my laundry for a small fee and what a fine job mellissa did with it

laundry service was also great and quick

nice place to spend the night prior to flying, nice staff, you can do 4kg of laundry for 10usd on site (wash

there was a nice common area outside in the back and a communal kitchen

it has a cute little swimming pool for kids of all ages

i liked the pool, the staff was amazing and the room and the bar ;-)

the rooms are comfortable and well-appointed, and there's private, secure parking

the property is very well kept and has lots of beautiful green space, the pool area is also very nice

staff was friendly, breakfast is free, and there is a restaurant on site for lunch and dinner

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

delicious breakfast, clean and comfortable rooms

good wifi

warm water comfortable beds very delicious breakfast fast wifi

breakfast was delicious and beautiful, plant filled area

breakfast is simple but very tasty, enough to start the day

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

beds were comfortable, shower was hot and wifi was decent

great breakfast. great location. owners were on site and super helpful . family of 4 from usa

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

laundry came back folded and

the pool is clean and refreshing

free wifi

- but to be fair we live in the countryside at home so any town/city is noisy for us - me and the kids fell

location, cleanliness, and great food with room service!

the gym is excellent and cost matched the holiday inn around the corner but hilton s facilities were

the staff were compassionate and organized my shuttle and ensured i was assisted

the airport shuttle was also a really valuable and appreciated inclusion

nice room. pool area was very nice.

laundry facilities were out of order

laundry machines were free and in excellent condition

the food was amazing, the bed and room was lovely and they even had free laundry, which was so amazing as the

free laundry was a real bonus as we were halfway through a 6 week trip

there is a free laundry area as well

great facilities, laundry, pool, gym etc

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

i love having the use of the laundry facilities at the end of our trip.

free laundry. the beds were comfortable and nice.

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

loved that we could run a load of laundry, as we were traveling throughout the country

some of our luggage for us during the week we were in osa and we could make use of the hotel s laundry and

quiet, very comfortable, & a very good breakfast, self service guest laundry

bonus was the coin operated laundry so we could was our sweaty dirty clothes from our stay at manuel

i appreciated the on-site guest laundry facilities available

second day not helpful with how to use laundry machines or

everything was good! needed more directions about coins and laundry.

, good coffee, laundry and luggage storage services

shuttle btw airport and hotel just outside terminal to the right; atm in casino next door; laundry-takes american

ability to do your own laundry

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

could used a laundry room for hotel guests

the room i got is next to the laundry room, so there was some noise.

location to airport, shuttle, laundry, good food, clean place, great helpful staff

breakfast was excellent, evening restaurant very good, staff was helpful

they are pet

limited parking

have their own restaurant and bar on site

they have a pool, garden area, and a small bar with pizza, pasta, and typical tico food

the fenced in parking was a bonus as well

friendly staff who did my laundry for free !

clean accommodation close to the airport, great breakfasts, private parking, very helpful, nice garden

was a nice secure parking area

bonus for the delicious breakfast and the timely airport shuttle to sjo

wifi not so stable

we used the laundry service, perfect after almost two weeks of travel

the ants in the room were a constant inconvenience every day in the kitchen

we are in a suite overlooking a cozy and private swimming pool which includes 2 large shallow lounging platforms

they had a wine opener as part of the units kitchen supplies

lounging at the pool

they only serve breakfast, but many nearby restaurants

the breakfast was excellent, and the bed was very comfortable

location, breakfast, secure parking. carolina is such a kind person!

secured private parking

accessible by car, parking is safe

the breakfast included in our stay was delicious with fresh fruit, juice, coffee and a traditional

every area that i visited was spotless: our rooms, the salon, patio, walkways, and pool area

finally, their breakfast was incredible, highlighting local cuisine

warm pool

the staff, rooms, facilities, and breakfast were fabulous

we wanted to do some laundry but they made it so complicated that we didn't do it

they were very accommodating to our early check in

the breakfast setting and food were stunning

this would be a great place to bring kids too

the bar and restaurant service were very high standard- food was delicious

not appealing at all, kids touching everything and not the healthiest of snacks

many thanks to the f&b team and brayan espinoza, bar10 and hacienda kitchen teams

shuttle service from the airport was excellent

the gym, the swimming pool and the view of the golf course and the mountains breathtaking

we had drinks, dinner and breakfast (huge buffet spread) - really well set up, and great for the first night

i enjoyed using the laundry facilities after travelling across costa rica

liked the fact that there is a do it yourself laundry room

laundry room

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

was a free laundry room with comfortable bedding and a shopping centre across the road

slices are not safe for kids

wifi was a bit unreliable at the upper levels

room. the pool is cold. maybe can you change that. warm pool

some upkeep no or poor wifi property was much better when we stayed in 2019

bar has an indoor playground for kids, which we had never seen before

the view from the pool was pretty

the spa is exceptional and all staff are so loving, nurturing and professional

80% of what they cook is home-grown (you can visit their orchard as well), and they have an open kitchen concept

i was eating breakfast, lunch, and dinner and occasionally would have a glass of organic wine

the spa services you have to book in advance of your stay- which we were not told, it was all sold out

no laundry service

they're laundry was

they said they were having a big problem with their laundry

laundry service is beyond overpriced

housekeeping was lax. laundry services could be improved.

great breakfast, laundry on site.

we really enjoyed our hotel at hotel, restaurant and bar was very nice!!

pool

parking was convenient, and the location is excellent for our needs

lovely breakfast my teenagers enjoyed the gym

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

improve breakfast options

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

great gym, pool and even kinder staff going above and beyond every

it s location is perfect for playing golf , and the staff is wonderful.

was a pleasant atmosphere, beautiful views of the golf course and great bird watching

tv,wifi,room cleaning, golf field around, a lot of things really makes you so happy in staying there

very relaxing terrace over the golf

the view of the golf course was great from the foyer and from the room

the gym was good - had the basics needed for a good workout

love how clean and neat the hotel is, breakfast was great and i love that the hotel met all the covid-19 safety

the breakfast was really good, lots of fresh fruit and many breakfast choices

free parking is a big plus

friendly staff, comfortable, the shuttle driver to the airport katy, i think, was incredibly nice and awesome

room close to pool and laundry services - don t book 433 if you want a peaceful stay

beautiful and lots to do for the kids

the room also had a nice place in front of fireplace and a huge bed

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

the kids loved the park and animals and food was amazing

laundry facilities on the property

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

casino

appreciated the early check-in and free laundry.

there was a queue for laundry in the evening as they have only 2 +2 machines

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

proximity to picking up hire car and the airport. free breakfast was superb.

the breakfast was excellent

a laundry on site

don t like the perfume cleaning products or laundry soap

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

near restaurants and laundry facility

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

the hot pool was amazing for the kids

gym lacked wipes to clean equipment and was far too warm even with the aircon

we had a suite that included a small kitchen area, which was great, but they did not clean the dishes or provide

parking, free wifi (also for non honor members), jacuzzi - san jose wasn't nearly as warm as the pacific coast

room service wasn t great and expensive

laundry system was good

only thing i was a bit disappointed by was the gym

comfortable bed, clean room, friendly staff and great breakfast

tv didn't have an option to watch netflix and my chromecast didn't work with the wifi at the hotel

staff very pleasant free wifi beautiful artwork throughout rooms very nice and clean

fact that we were late for breakfast starts at 6:00 am and ends at 10:00 , we arrived 15 minutes late(due to a

place to stay, comfortable bed, little kitchen, big bathroom, good wifi, quiet location and friendly staff

the so called kitchen had nearly nothing besides a microwa and a refridgerator

is small but the rooms are very comfortable for the price, breakfast is nice too, and there is a bar & restaurant

breakfast

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

friendly staff, comfortable and clean rooms, pet friendly and always willing to accommodate a special request

nice little outdoor pool that the kids enjoyed & relaxed homely restaurant on site

breakfast was very good

neighborhood is walking friendly but you don't have to leave the hotel to enjoy your room, wifi, restaurant

advertised laundry and didn't have it

room backed up to the laundry, so when they were doing laundry we did not have adequate hot water to shower

so, i asked if i could have access to their laundry room to get the stains out

kitchen has bare minimum not everything will work, it did have a sponge

big cool rooms, nice pool

need larger parking garage.

we loved everything about it from the welcome drink offered at the on site bar to the fabulous breakfast included

my wireless room phone didn't work, so i had to go downstairs to speak with reception or ask for room service

tidy, staff are very good at what they do, vibrant place. wifi works well and close to downtown

on 4th floor wi fi was very bad.aircon in the gym was not working. swimming pool is not good

we enjoyed the pool area, then a thunderstorm rolled in

also, no security bar or mat in shower

restaurant and bar were fabulous. staff was very accommodating.

we had breakfast and ordered room service one night - very delicious

staff at the reception and in the bar is friendly

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

no invoice was delivered from any of the services required, besides the fact that once we called room service

the spa center is perfect too

the location, bed s comfortable & best breakfast buffet ever.

nice to have the use of laundry facilities

we also appreciate access to secure off-street parking

the kitchen was well stocked with basic items

secure hotel with furnished kitchen and automobile parking, close to san jose international airport

full kitchen and a very large suite

the windowless room was spacious as mentioned, it was also loud due to its proximity to the hotel laundry and

mini fridge and microwave, even the kitchen sink

excellent staff, very friendly. deliciuos breakfast.

is great, the coffee is perfect, and marvin helps in anyway he can, helping with luggage, parking, finding places

parking a car was a nightmare.