pool was a bit cold and drinks were expensive

unsafe for kids to play

i had to call down for extra blankets because of my kids and she was not rude about me calling back to back

my kids slept n the sofa bed and were bitten by bugs and had a rash from bites

small trash cans like bathroom size for the kitchen

staff was very nice and helpful with many things, directions, laundry questions etc.

i appreciated the continental breakfast and the quiet surroundings.

just wish the pool and pool area was a little bigger

the pool wasn t clean

very good hot breakfast and ample parking

no diy laundry breakfast can be made better

no laundry breakfast

had to go and get your own laundry and take the dirty ones

no guest laundry room

closed down their breakfast bar due to covid, and instead they gave us each a sausage, egg, and biscuit sandwich

great property breakfast and location. a little pricey but nice

breakfast was very good and nutritious

hotel, wifi did not work

pool was very disappointing

pool was wonderful

good location, good breakfast, good breakfast

have room that are specially allocated for pet friendly

clean and comfortable room modern design and everything is new convenient location and good breakfast

the breakfast was amazing

breakfast was good.

laundry room had to light

get quarters for laundry if i didn't have cash

than that everything was great the beds were comfortable staff was great i did not partake in breakfast because

the pool and tvs/ shower

very nice, the room was very clean, hbogo was included with my stay, the staff was friendly and breakfast was

gym and laundry room were being renovated

staff was very nice mrs andrea was sooo nice room was huge and breakfast was amazing

gym and laundry room were being renovated

decent tv and internet, early check in allowed.

pool had a lot of bugs in it. looked like it had been neglected

laundry was broken

very clean hotel with great amenities, i loved the laundry area and the fitness center

the gym on site was well equipped but i will never use booking

tables with umbrellas and pool and pool area closed disappointing

well lit parking area

breakfast was great, gym and pool was very clean

clean, modern, bright, well designed. lovely pool area and great gym.

excellent breakfast and comfortable facilities with friendly staff!

' i also enjoy the bar and restaurant area

charging for breakfast. if i have to pay for food, i might as well try a local restaurant.

spent a relaxing afternoon around the well maintained pool

the breakfast provided was great and parking is no issue

proximity to busch gardens and the kids loved the pool

there should be some way to follow up on room service requests for filled before room service departs for day

kids loved the pancake maker

we had to ask the maid in the hallway for towels, and to place our old towels in her laundry bin, we were asked

laundry facilities made it really convenient

coffee not available all day, breakfast ends too early

parking lot always packed

breakfast is also offered, which is a plus if you have kids

center, laundry room, lil store located near front desk, super friendly staff, nice and clean

rooms, lobby, lounge, laundry room and grounds are clean

they even had a guest laundry

wifi is a little slow at times ..other than that i was overall happy

eventhough this hotel is pet friendly, we had no problems with any noise pets

the room was clean, and the laundry machines were well-maintained and convenient to use

plastic laundry bag 4

the outside pool wasn't heated but the jacuzzi was wonderful

breakfast was good

a small getaway from the kids

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

the pool area and outside are very neglected.

was not included, the pool need more maintenance and we have to pay for the parking

and didn t fully close at the top which was an issue since i was on the first floor facing the parking lot

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

we did not use the swimming pool as it was too cold outside, but it looked very pretty, and the hotel is next

the free breakfast was much appreciated

clean room, comfortable bed and pillows, good breakfast selection.

the food is exceptional ,along with the pool and jacuzzi

parking limited

a few pieces of pet food was found in my room i had to pick up and put in trash

pool and hot tub need some extra care.

the queen room with the extra sitting area was perfect for a family so the kids could go to sleep and the adults

wish the breakfast could have been better, it was ok but compared to the other marriott hotels this was

location, clean room, free breakfast

i liked having a kitchen

we had the king suite with a kitchen with a full coffee pot

kitchen stocked with everything you need

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

the breakfast should be better. at least have something.

couldn t get into gym - but not a priority.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

it is unacceptable to be greeted with a trash can, dirty laundry bins, and aggravating associates

cheryl at the bar was amazing, priscilla front desk amazing, great breakfast, beautiful property, perfect

hotel, pool, room, design, smell of new hotel, gym area, breakfast area, the staff, quietness, cleansiness,

parking

hotel was nice and new. salt water outdoor pool nice.

gym was nice, had a laundry area did not see but handy

appearance of the lobby, friendliness of the front desk , the bar and the server

the customer service here is superb. very clean. everything works. wifi signal strong & active.

from the layout if the room, to the bar/ food area in the lobby, to the pool with towels

gym was nice, had a laundry area did not see but handy

nice, well kept, spacious, helpful staff, good location, laundry facility.

laundry machines do not take credit cards - needed tons of quarters

laundry is four bucks per load plus detergent

the restaurant near the hotel and the heated pool

good wifi

had to wait for laundry to be done before we received and additional towels had to pay for self

a group of kids were very lond and ride at the pool.

room service ran out of regular coffee for coffee machine

great room great friendly check in/out staff great breakfast great shuttle & driver

courtyard in the center of the hotel was a bit noisy at 11pm with kids running around and yelling, but overall

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

laundry facility and vending machines were good to have

and laundry is up on the third floor

very small pool area. the majority of the outside was parking lot.

the breakfast was fine but i would have like an offering of eggs, bacon or sausage as well.

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

kitchen staff shouting at each other

breakfast was a full bar due to covid

laundry facilities

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

when we arrived, the room was very dirty and the laundry didn t work

laundry washer issues. only one of them was working.

laundry if needed and was by card which most are still coins

very nice to have laundry facilities on site

good parking and laundry facilities

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

dingy with low to poor lighting. expensive guest laundry.

the breakfast came in handy for sure

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

laundry room was convenient

the laundry room had two washers and two dryers at $2 per load each

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

no luggage rack or laundry bag

pool is a little on the small size,parents need a bigger pool size,i think you would get more

were very happy to see holiday inn providing full amenities such as breakfast buffet, pool and gym access and

breakfast was great

the shuttle guy craig was fantastic

gym room, swimming pool, laundry, area got restaurant, shopping mall, shoe shop

the pool was a little dirty

pool not heated and by mid day in shade so we never got yo use it

gym room, swimming pool, laundry, area got restaurant, shopping mall, shoe shop

enjoyed the pool area

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

clean amenities; hospitable extras; clean & well maintained pool; convenient location to proximity of local

very clean. nice staff. good breakfast. extremely quiet ud83dude03ud83dude03ud83dude03

pool was small but no big deal.

didnt like the fact that the lady at the front desk would not give us change to do our laundry

the size of the room, and the free breakfast

from an immaculate room, to stylish surroundings, fresh, complimentary breakfast, a great gym, daily fun

cookies at end of day, full free breakfast, waffle cooking lady was very friendly and nice, chaise lounge in

the pool wasn t that clean

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry

staff was very accommodating and the breakfast was well prepared and tasty

the check in to check out was great the location the front desk girls were friendly the breakfast was perfect

had a great time with my kids

location n breakfast

besides that my kids and i had great time

advertise they have laundry facilities but the washers are both out of service and have been for a long time

the only thing i didn't like was the location of the only laundry facility

the back parking lot door card key reader didn't workgood stay very few issues

pet friendly. staff very friendly and helpful. very clean. very comfortable bed.

location / clean / pool / breakfast / friendly staff / shower water pressure was great!

the spa was great! free parking! great food in all the restaurants!

it s something from another world, the machines, the people, the pool, amazing room and food

the pool atmosphere was stellar & the bistro & bar grill by the pool was very nice

bed was hard and the pillows even harder the bar lines are too long for a beer, open the portable bars y all

i was over the pool area, on the 15th floor

business center and laundry facilities were great

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

location is amazing and hotel was clean and pool was also clean.

the breakfast delicious i like the healthy variety , the kids really enjoyed making their own waffles

they have service to the casino but not an event that is across the street

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

beautiful location, loved the outer area where the tables are, located outside the bar area.

lol im not for bright lighting in a bar or restaurant area - but i did understand its connected with the lobby

near casino

restaurant was a little pricey. pool gate was not locked.

there is no where to get coins for the laundry

too nice of a hotel for each floor to have a shared microwave in the laundry room

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

like the fact they had laundry facility

i like that the fitness room is open 24/7 and that the doors/windows open for fresh air

clean, convenient location, budget friendly, breakfast was just right with ample attendants to assist and make

breakfast was fresh and so many options each morning

was expecting a full kitchen like on review

pet fee was pretty high.

great location, very roomy, free breakfast was great and the staff was amazing!

one of four washing machines was working in the laundry facility

laundry room was free to use so that was super nice

also, free laundry which was really nice

laundry room dirty broken down

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

location of the room was great because i wanted to go to the hard rock casino and its really close to i-4

close location to the hard rock casino 1.5 miles easy travel.

laundry use was great and cheap

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry facilities

breakfast was 9/10 -waffle maker, eggs, turkey sausage,oatmeal, fruit(banana&apple), yogurt, coffee

the layout with the kitchenette is my favorite.

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

no shuttle to casino during the week

it was close to the casino

my boys loved the pool as well

close to expressway and casino - clean

laundry wasnt working

laundry facilities could use updates

only problem was being unable to connect to wifi

little touches such as coffee and creamer in the lobby , a keurig in the room, headphones in the gym and

i really a nice place to stay. good breakfast, nice pool and roomwill stay again

lots of parking space felt safe

i loved the free shuttle that we used

the pool was perfect for the evening and the breakfast was delicious

the pool was warm and nice

pool small

pool was awesome as well as laundry

the pool was amazing

pool was awesome as well as laundry

good location, super clean, very good breakfast, excellent customer service. good price.

was not a continental breakfast

the wifi seem impossible to connect

our kids loved the breakfast

breakfast was great as well

pool is small

nice pool

proximity to room, laundry facilities could be improved

that it was very clean and laundry and gym were available and plenty of available parking.

laundry room is a shared wall

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

woken up by laundry machines

wide room comfortable bed laundry 24/7 super appreciated

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

elevators and guest laundry were not so tidy as l expected

breakfast hours weren t late enough.

all the pool and the room

i needed to use the laundry due to our daughter getting sick in the car

i like the fact they had laundry room gym although i didn t get a chance to go there.

was no parking

clean, convenient, friendly staff, parking included, breakfast included.

enjoyed the pool and hot tub

the hotel was under renovation, only 1 elevator... the laundry room was not inop

breakfast choices were very good, including freshly made omeletts and there was an attendant

clean comfortable and a good breakfast ud83dude0a

stood at hotel because my daughter had gymnastics competition and we were traveling from palm coast, overall it

desk and breakfast people were amazing and always smiling and helpful

a family had done their laundry and used the fence around the pool and pool deck to dry their clothes

water in the shower was changing from hot to cold too much and the laundry machines are awesome but you need

to go to lobby to request, tv remote didn t work had to have manager come in to fix, no dirty laundry bags

the breakfast was good. the facilities were very good workout room, laundry room, etc..

has pool, gym, laundry facility and business center to print stuff.

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

guest laundry facilities were very dirty and old

clean room, gym was great and well equipped

the pool is amazing, the beds comfortable, parking was easy and plentiful